Hyatt Place Ottawa West

Hotels
•
Hyatt Place
8.6 (2480 reviews)
300 Moodie Drive, Ottawa, Ontario , Ottawa , ca
+1 613-702-9800

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Good breakfast selection
Cons:
Limited front desk services
High additional fees for pets
Overpriced in certain cases

Categories

Cleanliness
8.75
Reviewers consistently mention that the rooms are clean and everything is new.
Service
8.65
Great receptionist noted for helpfulness and positive experiences with staff.
Location
8.55
Easy access to restaurants, bar, and shopping, but some mention it’s not ideal for tourism.
Room Quality
8.55
Room size and comfort are frequently praised.
Amenities
8.45
Limited amenities noted, such as no hot tub, but breakfast is appreciated.
Value for Money
8.65
Generally seen as good value for the price, though some review mention high prices.
Food and Beverage
8.55
Breakfast options are varied and fresh, positively reviewed.
Overall Experience
8.65
Most reviewers indicate they enjoyed their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 19:38

Property Description

Luxurious Accommodation
Hyatt Place Ottawa West, located in Ottawa, offers a luxurious stay just 12 km from Canadian Tire Centre. The hotel boasts a fitness centre, free private parking, a shared lounge, and a terrace for guests to enjoy.

Dining and Relaxation
Indulge in a delicious meal at the on-site restaurant or unwind with a drink at the bar. Guests can also take a refreshing dip in the indoor pool during their stay.

Convenience and Comfort
With a 24-hour front desk, free WiFi, and well-equipped rooms featuring modern amenities like air conditioning, flat-screen TVs, and private bathrooms, Hyatt Place Ottawa West ensures a convenient and comfortable stay for all guests.

Book your stay at Hyatt Place Ottawa West for a memorable experience in Ottawa!

Important information:

Please note that a maximum of 2 pets are allowed per booking.

Please note that pets will incur an additional charge of CAD 75 per stay for stays of 6 nights or less, and for CAD 175 for stays of 7 nights or more.

Please note that the property can only accommodate pets with a maximum weight of 22.6 kg or less for 1 pet and a total of 31.75 kg for 2 pets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 2480 reviews
Cleanliness: 8.75
Service: 8.65
Location: 8.55
Room Quality: 8.55
Amenities: 8.45
Value for Money: 8.65
Food and Beverage: 8.55
Overall Experience: 8.65
K
Kim • family_with_children • ca
10
2026-08-29 • via Nuitee
E
Elie • family_with_children • ca
9
Good value,
Pros:

Clean and staff were gentle, good breakfast

Cons:

Nothing

2026-08-28 • via Nuitee
K
Kwok • extended_group • hk
7
It’s quite an enjoyable stay.
Pros:

Location is alright and facilities are well kept.

Cons:

The breakfast place is too small and the high bench outside the breakfast room is underutilised. It should be turned to normal dinning tables.

2026-08-27 • via Nuitee
G
Guy Herve • family_with_children • ca
9
2026-08-27 • via Nuitee
U
Unterberger • couple • hr
2
Ne preporučamo hotel!
Pros:

Osoblje ljubazno

Cons:

Doručak izuzetno loš, siromašan, za nas iz Europe ovo nije standard hotelskog doručka (bez obzira na kategoriju hotela).

Zvučna izolacija IZUZETNO loša, APSOLUTNO SVE se čuje iz hodnika do te mjere da smo morali tražiti premještaj u drugu sobu (prvotno smo bili na četvrtom katu pa na šestom) gdje su korisnici hotela bili malo tiši.

Boravili smo dvije noći te se nismo uspjeli naspavati i odmoriti radi IZUZETNE buke prvenstveno djece koja su izlazila i ulazila u sobe i stvarala nemoguću buku nabijanjem vratiju i deranjem po hodniku!!

Nakon premještaja, bilo je malo bolje, ali ponovno je nekoliko tinejdžera osjetilo potrebu arlaukati na hodniku oko ponoći zbog čega je iskustvo u ovom hotelu, unatoč ljubaznosti osoblja, bilo KATASTROFALNO.

2026-08-25 • via Nuitee
A
Ahmad • family_with_children • ca
8
Good option
Pros:

Good value

Cons:

Breakfast

2026-08-25 • via Nuitee
F
Francois • family_with_children • ca
8
2026-08-25 • via Nuitee
S
Saijithendra • solo_traveller • ca
8
2026-08-24 • via Nuitee
A
audreye733 • NONE
10
Friendly comfortable hotel with great staff!
Pros:

Excellent hotel with very comfortable beds.
Breakfast is included, however it is early. There is a bar with food in the lobby. Staff are very friendly and provide good service. Free parking with a lovely restaurant across the parking lot.

2026-08-23 • via Tripadvisor
J
Jennifer • family_with_children • fr
9
Hôtel très agréable, très propre et très confortable avec une piscine bien appréciable quand on a des enfants.
Pros:

La propreté, la taille de la chambre, le confort des lits, la gentillesse du personnel, la présence d un micro onde à chaque étage, ainsi qu un distributeur à glaçons et d eau chaude et froide.

Cons:

Le petit déjeuner était très bon mais en semaine il est servi jusqu à 9h c est un peu juste, surtout quand on arrive tard la veille. La Clim dans les couloirs est beaucoup trop froide mais dans la chambre elle est réglable donc ça va.

2026-08-23 • via Nuitee
D
Derival • family_with_children • ca
9
C'est formidable
2026-08-22 • via Nuitee
P
pointstravel567 • NONE • Burlington, Ontario
10
Family trip
Pros:

Great stay. Modern and clean place. Excellent breakfast. The corner sofa in the room was really spacious and comfortable for reading and relaxing.

2026-08-20 • via Tripadvisor
E
Emmanuel • solo_traveller • ca
8
Pros:

Le petit déjeuner est bon !
L'hôtel est propre, bien situé.

Cons:

Pas de micro-onde dans les chambres

2026-08-20 • via Nuitee
K
Khalid • family_with_children • ca
7
As per the money , the location was fairly good .
Pros:

Location and facilities were good

Cons:

All good

2026-08-20 • via Nuitee
A
Aissam • solo_traveller • ma
10
Pros:

Je veux remercier tout le équipe surtout la réception l entre et aussi la sortie. Bravo

Cons:

Le petit déjeuner vraiment pas organisé beaucoup de ruptures la quantité pas assez pour tous il faut attendre 10 min pour avoir l articles aussi les jus ruptures j ai plus de 9 ans comme directeur restauration hyatt et j ai fait plus de 70 hôtel hyatt dans le monde je sais bien quoi faire pour organisé ce problème j espère prendre note et je suis disponible pour toute information complémentaire

2026-08-18 • via Nuitee
B
Berfin su • couple • tr
2
2026-08-18 • via Nuitee
L
Landry • solo_traveller • ca
9
2026-08-17 • via Nuitee
E
Edy-Claude • family_with_children • ca
9
2026-08-17 • via Nuitee
R
Rohini • extended_group • jp
9
We loved the hotel!
Pros:

We loved it because it was new and very clean and spacious. The Brewery next door was a bonus and we didn’t have to go finding a place to eat and have a drink.

Cons:

We didn’t like the coffee machine it didn’t give us hot water to make our own tea or coffee sticks.

2026-08-15 • via Nuitee
S
Sherpa32749410147 • NONE
10
Great stay
Pros:

Excellent stay! Wonderful breakfast which included pancakes, waffles, sausages, eggs and peacan Danish, fresh fruit and more. Clean and spacious rooms and filtered water filling station.
Car charging available.

2026-08-13 • via Tripadvisor