Hyatt Place Ottawa West

Hotels
Hyatt Place
8.6 (2337 reviews)
300 Moodie Drive, Ottawa, Ontario , Ottawa , ca

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Good breakfast selection
Cons:
Limited front desk services
High additional fees for pets
Overpriced in certain cases

Categories

Cleanliness
8.75
Reviewers consistently mention that the rooms are clean and everything is new.
Service
8.65
Great receptionist noted for helpfulness and positive experiences with staff.
Location
8.55
Easy access to restaurants, bar, and shopping, but some mention it’s not ideal for tourism.
Room Quality
8.55
Room size and comfort are frequently praised.
Amenities
8.45
Limited amenities noted, such as no hot tub, but breakfast is appreciated.
Value for Money
8.65
Generally seen as good value for the price, though some review mention high prices.
Food and Beverage
8.55
Breakfast options are varied and fresh, positively reviewed.
Overall Experience
8.65
Most reviewers indicate they enjoyed their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 19:38

Property Description

Luxurious Accommodation
Hyatt Place Ottawa West, located in Ottawa, offers a luxurious stay just 12 km from Canadian Tire Centre. The hotel boasts a fitness centre, free private parking, a shared lounge, and a terrace for guests to enjoy.

Dining and Relaxation
Indulge in a delicious meal at the on-site restaurant or unwind with a drink at the bar. Guests can also take a refreshing dip in the indoor pool during their stay.

Convenience and Comfort
With a 24-hour front desk, free WiFi, and well-equipped rooms featuring modern amenities like air conditioning, flat-screen TVs, and private bathrooms, Hyatt Place Ottawa West ensures a convenient and comfortable stay for all guests.

Book your stay at Hyatt Place Ottawa West for a memorable experience in Ottawa!

Important information:

Please note that a maximum of 2 pets are allowed per booking.

Please note that pets will incur an additional charge of CAD 75 per stay for stays of 6 nights or less, and for CAD 175 for stays of 7 nights or more.

Please note that the property can only accommodate pets with a maximum weight of 22.6 kg or less for 1 pet and a total of 31.75 kg for 2 pets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 2337 reviews
Cleanliness: 8.75
Service: 8.65
Location: 8.55
Room Quality: 8.55
Amenities: 8.45
Value for Money: 8.65
Food and Beverage: 8.55
Overall Experience: 8.65
E
Emilie family_with_children ca
10
2026-04-07 via Nuitee
M
Monia Samson family_with_children ca
8
Pros:

Le confort de la suite et hotel calme.

Cons:

La robinetterie de la douche. IL est impossible de contrôler la robinetterie. Je me suis laver a l eau bouillante. Les poignées tournent dans le vide sans arrêt. M

2026-04-07 via Nuitee
B
Breanna family_with_children ca
8
Comfortable
Pros:

Clean, comfortable, friendly staff

Cons:

Breakfast was ok
Location was kinda far from what we were looking for

2026-04-06 via Nuitee
T
Travis couple ca
3
Unfortunately I would have a hard time staying there again. I travel to Ottawa regularly
Pros:

It was available

Cons:

No Parking
Beds lumpy
Heater/ AC came on and rattled every 2 hours

2026-04-02 via Nuitee
O
O family_with_children ca
6
Pros:

The staff were very polite, friendly ,respectful and patient that's truly appreciated

Cons:

However the sofa bed was not comfortable , one of the pillows weren't clean and one of the beds had a stain and unfortunately certain guys were very loud during the evening and early morning the next day .

2026-03-30 via Nuitee
R
Rémi couple ca
9
2026-03-30 via Nuitee
M
Mary-Lou solo_traveller ca
10
2026-03-28 via Nuitee
B
BAYERNMOON family_with_children ca
5
Banal!
Pros:

Le service à la réception (check-in, check-out) ainsi que les chaînes télé...
C'était pas mal propre, aussi.

Cons:

Le (in) confort des lits, surtout le sofa.
L'exiguïté de la salle pour le petit-déjeuner (trop de monde en même temps et désorganisé).
Le "buffet"...
Pas suffisamment de serviettes pour trois (3) personnes.
Manque de literie et de coussins.

2026-03-27 via Nuitee
F
Florence family_with_children ca
9
Pros:

The room and the bathroom were very spacious. There was a cozy seating area in the room. Breakfast was great! Good coffee.

Cons:

The room could be a bit brighter.

2026-03-24 via Nuitee
A
Alex family_with_children ca
8
2026-03-24 via Nuitee
A
Andrea solo_traveller ca
10
2026-03-23 via Nuitee
A
ANDREA family_with_children ca
7
2026-03-23 via Nuitee
S
Sarah family_with_children ca
7
Pros:

The staff

Cons:

The fact that you guys made me pay so much more booking with yous and I asked for two double beds and a couch and was told I was getting that but I didn't but the staff upgraded me to help me out seeing you screwed up my reservation

2026-03-22 via Nuitee
S
Sandra family_with_children ca
9
A great March Break staycation for my husband , myself and three of our granddaughters!
Pros:

Breakfast buffet was delicious … plenty of choices for ourselves and 3 little girls.
The pool area was clean and not too busy at the times we chose to be there … 5pm at night or 9:30am in the morning.
Location was excellent … we went to East Side Mario’s for supper and attend a movie with our grandchildren … all within a short drive !

Cons:

Nothing

2026-03-22 via Nuitee
J
Jami family_with_children ca
10
Great for our stop over! Awesome breakfast
Pros:

Wonderful check in clean! Great breakfast pool was clean and great for kids!

Cons:

Nothing!

2026-03-22 via Nuitee
C
Cedras family_with_children cd
9
Pros:

.

Cons:

.

2026-03-21 via Nuitee
G
Gagan family_with_children ca
9
Very good 2 night stay with family of 5. Everyone wants to return again. Kids had fun in the pool and liked the breakfas
Pros:

Stay was great. Staff very helpful. Service was excellent. Location very good. Nice pool. It was great to have a good hot and cold breakfast included

Cons:

Sofa bed which was needed was not comfortable. Pillows were soft and had to ask for more but we received more immediately with no questions asked

2026-03-19 via Nuitee
S
Shane family_with_children us
10
2026-03-17 via Nuitee
M
Mersedeh family_with_children ir
10
2026-03-16 via Nuitee
G
Gary family_with_children ca
10
Pros:

Check in staff was amazing and accommodating.

Great job

Breakfast was also excellent

Cons:

The pillows were not great for our preferences..

2026-03-13 via Nuitee