Hyatt Place Ottawa West

Hotels
•
Hyatt Place
8.6 (2407 reviews)
300 Moodie Drive, Ottawa, Ontario , Ottawa , ca

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Good breakfast selection
Cons:
Limited front desk services
High additional fees for pets
Overpriced in certain cases

Categories

Cleanliness
8.75
Reviewers consistently mention that the rooms are clean and everything is new.
Service
8.65
Great receptionist noted for helpfulness and positive experiences with staff.
Location
8.55
Easy access to restaurants, bar, and shopping, but some mention it’s not ideal for tourism.
Room Quality
8.55
Room size and comfort are frequently praised.
Amenities
8.45
Limited amenities noted, such as no hot tub, but breakfast is appreciated.
Value for Money
8.65
Generally seen as good value for the price, though some review mention high prices.
Food and Beverage
8.55
Breakfast options are varied and fresh, positively reviewed.
Overall Experience
8.65
Most reviewers indicate they enjoyed their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 19:38

Property Description

Luxurious Accommodation
Hyatt Place Ottawa West, located in Ottawa, offers a luxurious stay just 12 km from Canadian Tire Centre. The hotel boasts a fitness centre, free private parking, a shared lounge, and a terrace for guests to enjoy.

Dining and Relaxation
Indulge in a delicious meal at the on-site restaurant or unwind with a drink at the bar. Guests can also take a refreshing dip in the indoor pool during their stay.

Convenience and Comfort
With a 24-hour front desk, free WiFi, and well-equipped rooms featuring modern amenities like air conditioning, flat-screen TVs, and private bathrooms, Hyatt Place Ottawa West ensures a convenient and comfortable stay for all guests.

Book your stay at Hyatt Place Ottawa West for a memorable experience in Ottawa!

Important information:

Please note that a maximum of 2 pets are allowed per booking.

Please note that pets will incur an additional charge of CAD 75 per stay for stays of 6 nights or less, and for CAD 175 for stays of 7 nights or more.

Please note that the property can only accommodate pets with a maximum weight of 22.6 kg or less for 1 pet and a total of 31.75 kg for 2 pets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 2407 reviews
Cleanliness: 8.75
Service: 8.65
Location: 8.55
Room Quality: 8.55
Amenities: 8.45
Value for Money: 8.65
Food and Beverage: 8.55
Overall Experience: 8.65
T
Thibaud • solo_traveller • fr
8
Pros:

Nous avons passé une très bonne nuit ! La chambre est spacieuse et bien décoré.
Le parking est gratuit ainsi que le petit-déjeuner qui était dans l'ensemble bon !

2026-07-04 • via Nuitee
D
Dedanwala • family_with_children • ca
10
2026-07-04 • via Nuitee
G
Gerald • couple • ca
6
Do not recommend kitchen service
Pros:

Close to family

Cons:

Restaurant service poor! Waited 20 minutes to get served and then waited another 45 minutes for the food!

2026-07-03 • via Nuitee
S
Sasha • solo_traveller • ca
5
Pros:

Good mattress and pillows

Cons:

Poor water pressure, and temperature control for the shower. Hotel was also very noisy

2026-07-02 • via Nuitee
V
Valeriia • family_with_children • ca
10
It was an awesome experience to stay in Hyatt Ottawa! Highly recommend
2026-07-02 • via Nuitee
V
Vanessa • family_with_children • ca
9
2026-07-02 • via Nuitee
S
Sukhi • family_with_children • ca
9
2026-07-01 • via Nuitee
S
Stéphane • family_with_children • ca
10
Merveilleuse
Pros:

Tout

2026-06-30 • via Nuitee
J
Jennifer • family_with_children • ca
10
Pros:

The hotel was wonderful. It exceeded expectations by a huge margin. Our room was modern and clean. The breakfast was fantastic. We also loved the pool.

2026-06-29 • via Nuitee
S
shufei • family_with_children • ca
10
Pros:

all the staffs are very friendly and sweet, the room is very clean and comfortable.

2026-06-29 • via Nuitee
L
Lilia • extended_group • us
10
2026-06-28 • via Nuitee
J
Jeff • solo_traveller • ca
10
2026-06-28 • via Nuitee
F
Faye • family_with_children • ca
10
Enjoyed my sleep bed was so comfy and the pillows fresh smelling
Pros:

Very clean and nice set up everything we would have wanted was right available.

Cons:

Wider parking would be nice the spaces were too small when opening doors

2026-06-26 • via Nuitee
M
Mayala • family_with_children • ca
8
Tout était bien avec maman
Pros:

La gentillesse du personnel l'établissement le petit déjeuner les enfants ont beaucoup apprécié la piscine

Cons:

Avec le trafic on a trouvé salon

2026-06-26 • via Nuitee
R
Reinhard • solo_traveller • de
8
2026-06-25 • via Nuitee
A
Anas • extended_group • sa
9
Great
Pros:

All

Cons:

Nothing

2026-06-25 • via Nuitee
L
Lamontagne • solo_traveller • ca
10
2026-06-25 • via Nuitee
S
Shannon • family_with_children • ca
9
front desk made every second of our trip incrediable
Pros:

breakfast started after we checked out

Cons:

breakfast at 6 am

2026-06-23 • via Nuitee
A
Anand • family_with_children • dk
8
Very comfortable stay
Pros:

Well maintained, spacious rooms, comfortable beds, friendly staff.

Cons:

Room cleaning is early in the morning. If we are not ready then, they don’t come back later to clean the room.

2026-06-22 • via Nuitee
M
Mara • couple • ca
9
2026-06-22 • via Nuitee