Embassy Suites by Hilton Atlanta Midtown

Hotels
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Embassy Suites Hotels
8.4 (899 reviews)
290 17th Street NW , Atlanta , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Outstanding service
Complementary drinks
Cons:
Dirty rooms
Heating issues
Breakfast wait times

Categories

Cleanliness
6.4
The rooms were dirty, there was an awful smell in the hallway, and dirty socks on the sofa bed.
Service
9.4
The staff was outstanding, accommodating, and friendly, with A+ customer service.
Location
9.4
Location was great - walkable to attractions and good food.
Room Quality
7.4
Heat didn’t work in one of the rooms, causing discomfort during the stay.
Amenities
8.9
Complementary drinks and spacious room, though some amenities had issues.
Value for Money
8.9
The overall value was acceptable given the location and service.
Food and Beverage
7.9
Breakfast was good but had long wait times due to being fully booked.
Overall Experience
8.9
The overall experience was good with some issues that were disappointing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:44

Property Description

Luxurious Accommodation
Embassy Suites by Hilton Atlanta Midtown offers upscale accommodation just steps away from Atlantic Station. Guests can enjoy air-conditioned rooms with modern amenities, including a TV and private bathroom. Upgrade to a room with a stunning city view and a convenient fridge for added comfort.

Top-Notch Facilities
Indulge in the hotel's indoor pool for a relaxing swim or take advantage of the convenient room service for a hassle-free stay. The 4-star property also boasts a bar, restaurant, and a 24-hour front desk where the friendly staff is ready to assist with any needs.

Prime Location
Explore Atlanta's cultural attractions with High Museum of Art and Piedmont Park located nearby. With DeKalb-Peachtree Airport just a short drive away, Embassy Suites by Hilton Atlanta Midtown is the perfect choice for your next stay in the city.

Book now for an unforgettable experience at Embassy Suites by Hilton Atlanta Midtown.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 37.50 per day.

  • Internet

    WiFi is available in all areas and costs USD 4.95 per 24 hours.

Location

Guest Reviews

8.4
Based on 899 reviews
Cleanliness: 6.4
Service: 9.4
Location: 9.4
Room Quality: 7.4
Amenities: 8.9
Value for Money: 8.9
Food and Beverage: 7.9
Overall Experience: 8.9
N
Nicole • couple • us
9
I would stay there again.
Pros:

I liked the location and the food at the restaurant was great.

Cons:

Shower tile could have been cleaner. The bed was made but the sheets were dis shoveled which made it somewhat uncomfortable.

2026-06-03 • via Nuitee
K
Keneshia • extended_group • us
9
2026-06-02 • via Nuitee
R
Rashad • family_with_children • us
3
The stay could have been great if we stayed somewhere else.
Pros:

Location was great

Cons:

Getting checked into the wrong room. Key card not allowing us out of parking deck. No one refilling the body wash. Tv, not working properly.

2026-06-01 • via Nuitee
V
Vance • solo_traveller • de
4
Over priced
Pros:

Size of the room...

Cons:

I didn't like that my room was dirty...40 for parking but no security.. Asked to speak to a manager but of course no on was there and they didn't have a card to give me...

2026-05-31 • via Nuitee
O
Oluwatobi • family_with_children • gb
4
Comfy rooms, appalling service and most staff were horrible (apart from 2/3 who were nice)
Pros:

The hotel and rooms were as stated or looked when we booked. What you see on the website is really what you get which is a good thing. Spacious, comfy, nice room with all necessary facilities. And really good location.

Cons:

However, the downs were more than the good. Most times there aren’t a lot of receptionist when you check in or at the front desk and that creates a queue. Also, the reception staff (Jeanie in particular - the duty manager) was particularly horrible and hostile. I am appalled that someone like that can be the manager. She was even telling the nicer receptionists not to attend to us well ie, not give us water (eventhough we never had the courtesy daily drinks we were entitled to at the bar). She was just not nice from Day 1. However, there was a particular receptionist, Lazarus who was so kind from Day 1 until we left. I definitely want to commend his kindness and exceptional service provided by him.

Another downside of this hotel is that, there isn’t just enough breakfast neither is there varieties of things to eat. Coming from England, I will rate breakfast at this hotel 10%. There isn’t enough staff especially when the hotel got busier, they were running Helter-skelter to meet up, highly disorganised and breakfast exceptionally poor. The kitchen lady who was meant to serve fresh fried egg on the spot even shouted on my kids out of frustration! Never seen anything like it before and I have been to several places.
And lastly, the swimming pool looked like something that haven’t been used in years, the water was cloudy and I couldn’t bring my kids to swim in that kind of water. The card key system for the gym entry also didn’t work initially but did in the end but we also kept going back to the reception to reactivate the card.
Overall, the downs were more than the good for this hotel and I am not one to complain. Apart from the room not sure there was anything good about it to be honest. I just hope the staff change and help this nicely located hotel still stay in business!

2026-05-31 • via Nuitee
C
Cesar • family_with_children • us
7
2026-05-30 • via Nuitee
J
Jonia • extended_group • us
10
I wish I could have stayed longer.
Pros:

This was my 3rd or 4th stay and I really loved how Embassy made my stay feel personal by having “Welcome Jonia” on the tv screen in the room. The room was very clean including the towelettes, bedding, and the bathroom. I always enjoy the included free drinks during happy hour during every stay.

Cons:

I didn’t like that I had to pay $40 for parking on their property because I’ve stayed at the Embassy by the airport in Georgia and I’ve stayed at the Embassy in Orlando, FL and both had free parking on their property.

2026-05-27 • via Nuitee
K
Katelynn • family_with_children • us
10
2026-05-26 • via Nuitee
K
Keyonna • solo_traveller • us
10
2026-05-25 • via Nuitee
C
Carlette • extended_group • us
8
Return stst
Cons:

Happy hour- only one bartebdar

2026-05-23 • via Nuitee
M
Mr Isaac • solo_traveller • us
10
2026-05-23 • via Nuitee
B
Bernadette • family_with_children • us
9
2026-05-20 • via Nuitee
N
Nelienelo • Business
10
Fantastic location and wonderful staff
Pros:

I spent a weekend in Atlanta for work (traveling by myself) and the Embassy Suites in midtown was a great choice! Close to so many good restaurants, a nice atmosphere, and safe. The room was clean and spacious and the staff could not have been friendlier (from front desk to office staff). Thank you!

2026-05-14 • via Tripadvisor
A
Angela • couple • us
10
2026-05-13 • via Nuitee
B
Behrooz • family_with_children • us
9
2026-05-10 • via Nuitee
R
Robert • couple • us
10
2026-05-07 • via Nuitee
K
kimtL1240HV • Business
10
5 Star Stay everytime
Pros:

We are a school group that has stayed at Embassy Suites Hilton Atlanta Midtown for the last 4 years. Every year is a wonderful experience . Highly recommend using them for a large group or personal stay!

2026-05-05 • via Tripadvisor
R
Ricky • extended_group • us
9
Great hotel in a great location, with large rooms.
Pros:

Beautiful property. Great beigh orhood near good restaurants and activities.

2026-05-02 • via Nuitee
V
Vswolfe • solo_traveller • us
10
Pros:

Front desk staff was amazing.

Cons:

Woman working breakfast buffet didn't seem very friendly or accommodating. Only complaint with the facilities were the elevators were incredibly slow and they seem to be going up and down between floors in an inconsistent manner

2026-04-29 • via Nuitee
J
Jerrhonda • family_with_children • us
10
2026-04-22 • via Nuitee