Embassy Suites by Hilton Atlanta Midtown

Hotels
Embassy Suites Hotels
8.4 (826 reviews)
290 17th Street NW , Atlanta , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Outstanding service
Complementary drinks
Cons:
Dirty rooms
Heating issues
Breakfast wait times

Categories

Cleanliness
6.4
The rooms were dirty, there was an awful smell in the hallway, and dirty socks on the sofa bed.
Service
9.4
The staff was outstanding, accommodating, and friendly, with A+ customer service.
Location
9.4
Location was great - walkable to attractions and good food.
Room Quality
7.4
Heat didn’t work in one of the rooms, causing discomfort during the stay.
Amenities
8.9
Complementary drinks and spacious room, though some amenities had issues.
Value for Money
8.9
The overall value was acceptable given the location and service.
Food and Beverage
7.9
Breakfast was good but had long wait times due to being fully booked.
Overall Experience
8.9
The overall experience was good with some issues that were disappointing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:44

Property Description

Luxurious Accommodation
Embassy Suites by Hilton Atlanta Midtown offers upscale accommodation just steps away from Atlantic Station. Guests can enjoy air-conditioned rooms with modern amenities, including a TV and private bathroom. Upgrade to a room with a stunning city view and a convenient fridge for added comfort.

Top-Notch Facilities
Indulge in the hotel's indoor pool for a relaxing swim or take advantage of the convenient room service for a hassle-free stay. The 4-star property also boasts a bar, restaurant, and a 24-hour front desk where the friendly staff is ready to assist with any needs.

Prime Location
Explore Atlanta's cultural attractions with High Museum of Art and Piedmont Park located nearby. With DeKalb-Peachtree Airport just a short drive away, Embassy Suites by Hilton Atlanta Midtown is the perfect choice for your next stay in the city.

Book now for an unforgettable experience at Embassy Suites by Hilton Atlanta Midtown.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 37.50 per day.

  • Internet

    WiFi is available in all areas and costs USD 4.95 per 24 hours.

Location

Guest Reviews

8.4
Based on 826 reviews
Cleanliness: 6.4
Service: 9.4
Location: 9.4
Room Quality: 7.4
Amenities: 8.9
Value for Money: 8.9
Food and Beverage: 7.9
Overall Experience: 8.9
K
Keisia family_with_children us
10
I had a great time.
Pros:

I loved the location. It was in the heart of Atlanta with an amazing view.

Cons:

There was a ton of younger kids there at the time and it was just slightly noisy.

2026-02-10 via Nuitee
B
Brian couple us
10
Pros:

Everything

Cons:

Nothing great place

2026-01-29 via Nuitee
T
tishana solo_traveller us
9
Great property
Pros:

Location

Cons:

My tv in the living room area did not work even after they sent someone to look at it

2026-01-27 via Nuitee
D
Delia family_with_children us
10
Super nice hotel-would definitely stay here again!
Pros:

My Mother and I came to see the Cirque du Soleil show Luzia and stayed here. It is within walking distance in good weather and the whole area is walkable. The hotel is beautiful, super clean, friendly staff and we had drink vouchers for 2 drinks at happy hour in the lobby! The rooms are very spacious and have everything we would have needed to stay a week even though we were only there for a night. I would definitely book with this hotel again when coming to Atlanta!

2026-01-26 via Nuitee
D
Didem solo_traveller tr
7
Pros:

Location

Cons:

The pillow cases were not clean. There were no slippers, no personal care swags..

2026-01-21 via Nuitee
B
Bobby solo_traveller us
8
Cons:

I didn't like that.I didn't receive my money back.I had to put a hundred dollars into deposit and I know they took the parking fee out of it... But they did not reimburse me with the rest of my money , and I did not leave the hotel room mess stuff or nothing.

2026-01-21 via Nuitee
S
serrender solo_traveller us
1
Pros:

Friendly and respectful staff

Cons:

Location has old battered future and old sour rugs throughout hotel. Felt completely unclean as soon as I stepped off elevator. The have heavy “motel” style doors. For the price of $200/nighty I expect so much more. I’ve seen better at $88/night hotel such as Holiday Inn. It’s clear this location is only in business because of proximity to Atlanta attractions. Would not recommend.

2026-01-19 via Nuitee
M
Michaela solo_traveller us
8
2026-01-19 via Nuitee
D
Deotha extended_group us
10
Pros:

Good

2026-01-19 via Nuitee
L
lauryn family_with_children us
5
Cons:

Breakfast

2026-01-19 via Nuitee
J
Jeffrey solo_traveller us
10
2026-01-18 via Nuitee
C
Cristina extended_group us
2
A frustrating stay filled with broken promises, poor service, and avoidable issues.
Pros:

I will say, the lobby was clean and the building itself had potential, but the lack of basic hospitality and working amenities ruined what could’ve been a good stay. Definitely not the experience I expected from a hotel with this reputation.

Cons:

I rarely leave poor reviews, but my experience at this Embassy Suites was extremely disappointing. I booked a king bed, 2-room suite and paid accordingly, only to be given a room with two beds. When I brought this up, James at the front desk told me there was nothing that could be done because it was booked through a third-party site and all kings were full. No effort was made to make it right.

Then I got to the room — the A/C was off and it was unbearably hot. The refrigerator wasn’t working and was leaking water all over the floor. I reported it to James as well, and when I returned after getting groceries, the fridge was at least turned on — but now had visible mold inside, making it unusable and ruining the food I had just purchased.

By then, I was fed up and exhausted, so I just slept it off. I expected much better from a brand like Embassy Suites. Poor customer service, room issues, and a general lack of care — I won’t be returning to this location.

2026-01-15 via Nuitee
W
William couple us
10
Adventure
Pros:

Front desk was amazing. Very helpful. Super friendly

Cons:

Bathroom door was off the roller and room smelled of Marijuana

2026-01-11 via Nuitee
L
Linnay couple us
10
The staff Patrick was pleasant and accommodating.
Pros:

Clean

Cons:

N/A

2026-01-07 via Nuitee
S
Shakira solo_traveller us
10
2026-01-05 via Nuitee
L
Lukasz family_with_children us
9
2026-01-03 via Nuitee
I
Isolde couple us
8
A great place to rest and explore in between flights
Pros:

Location was great - walkable to attractions and good food.

2026-01-01 via Nuitee
I
Ivy family_with_children us
9
Highly recommend this hotel.
Pros:

The chef was wonderful and the rest of the staff were accommodating and friendly.

Cons:

Breakfast was good but there was just a long wait. I was guest they were fully booked and only had one chef in the omelette section

2025-12-31 via Nuitee
J
Jose family_with_children us
9
A very good option near the highway.
Pros:

Room, and breakfast fast very good The omelet lady has 100 points.

Cons:

The breakfast schedule was very strict; there were 5 of us in the room, but only 3 of us were able to eat. They should offer a small option for those who come down 10 minutes late.

2025-12-31 via Nuitee
L
Lisa family_with_children us
10
2025-12-30 via Nuitee