Hilton Garden Inn Madison Downtown, WI

Hotels
Hilton Garden Inn
9.2 (492 reviews)
770 Regent Street , Madison , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Good location
Spacious rooms
Cons:
Breakfast options
Limited in-room amenities

Categories

Cleanliness
9.34
Multiple reviews highlight cleanliness, stating everything was very clean and well maintained.
Service
9.81
Staff described as friendly and helpful throughout various reviews.
Location
9.35
Great location near the university and bike trails, with easy access to downtown.
Room Quality
9.3
Guests noted spacious and clean rooms with good facilities.
Amenities
8.83
Some amenities noted positively, though no pool mentioned; adjustments to score reflect minor complaints.
Value for Money
8.79
Some concerns regarding the breakfast cost, though overall value perceived positively.
Food and Beverage
8.34
Mixed reviews on breakfast; buffet and menu choices received average feedback.
Overall Experience
9.81
Positive sentiments overall, with many guests expressing satisfaction and intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:38

Property Description

Convenient Location in Madison
Located less than 1 km from University-Wisconsin Madison, Hilton Garden Inn Madison Downtown, WI offers a comfortable stay with a garden, private parking, and a shared lounge.

Modern Amenities
This 3-star hotel provides air-conditioned rooms with a private bathroom, desk, and TV. Guests can enjoy room service, a 24-hour front desk, and complimentary bed linen and towels during their stay.

Delightful Dining and Activities
Indulge in a buffet, continental, or American breakfast at the on-site restaurant. Explore nearby attractions like UW-Madison Geology Museum, Kohl Center, and Camp Randall Stadium. For outdoor enthusiasts, hiking and fishing opportunities abound in the surrounding area.

Book your stay at Hilton Garden Inn Madison Downtown, WI for a memorable experience in Madison!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 20 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.2
Based on 492 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.35
Room Quality: 9.3
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 8.34
Overall Experience: 9.81
R
Ruben extended_group be
7
Goed voor één nacht.
Pros:

Zeer proper.

Cons:

Douche water werd niet echt warm.
Bed was niet zo comfortabel.

2026-03-05 via Nuitee
A
Amy family_with_children us
3
Great location and nice hotel with a couple of comments to address
Pros:

Location and staff friendliness

Cons:

The beds were advertised as queen size, but were only doubles. Six inches narrower. We paid for two queens but the beds were smaller. Very false advertising and disceptive marketing. The shower was starting to show mold at the bottom. We stayed in room 404. Both feedback statements were communicated to the front desk staff on duty.

2026-03-03 via Nuitee
P
Pucker extended_group us
8
Pros:

Walking to Kohl Center

Cons:

Nothing

2026-03-02 via Nuitee
T
Thomas couple us
10
Pros:

We were in town visiting our grandson and to take in a men's hockey game. The location couldn't be better as he resides at Smith dorm. We ate dinner at your restaurant and they opened early for us as the game started at 6 pm, so accommodating. Staff was friendly and professional and our room was perfect. The only thing was that we used Booking.com for the reservation. I am not certain, but I think we w.ere charged a booking fee of $52.95. We booked the room on 12/28 and I could not back into what this "travel reservation" represented.

2026-02-23 via Nuitee
J
Jennifer family_with_children us
8
Cozy place to stay with a great location and excellent service.
Pros:

Excellent location, clean facility and friendly staff. The breakfast was delicious and not your average hotel breakfast. Check-in and check-out process was quick and painless. We really enjoyed our stay and would stay here again!

Cons:

Did not love the idea of paying $25/day to park, but not a deal breaker.

2026-02-23 via Nuitee
C
Cecely couple us
10
Friendly and safe.
Pros:

Clean

Cons:

NA

2026-02-12 via Nuitee
R
raveena extended_group us
9
Pros:

excellent

2026-02-09 via Nuitee
S
stephanie solo_traveller us
10
2026-01-29 via Nuitee
D
Diaz couple us
10
2026-01-25 via Nuitee
K
Kris solo_traveller ca
9
2026-01-21 via Nuitee
J
John couple us
8
2026-01-20 via Nuitee
M
melissa family_with_children us
10
2026-01-20 via Nuitee
C
Cindy couple us
10
The roon was great, clean staff friendly and kind.
Pros:

BNreakfast buffet sucked. Not good.

Cons:

Bacon was tough, sausage was salty. eggs boring glob.

2026-01-20 via Nuitee
B
Brenda extended_group us
10
Pros:

Great bedding & pillows!

2026-01-19 via Nuitee
N
Nickolas family_with_children us
8
Good location with friendly staff.
Pros:

Ideal location for activities around the Madison Campus. Steps from the East Campus Mall. Everything within walking if weather permits.

Cons:

Would like to see parking free for Hilton Members. Views from room aren't great, property boarders rail tracks.

2026-01-19 via Nuitee
J
Julie couple us
4
Pros:

Check staff was rude and our room wasn’t properly cleaned. She blankets are rough.

2026-01-19 via Nuitee
T
Talma solo_traveller us
7
Nice hotel, convenient location. You want to stay here.
Pros:

I chose the hotel due to the proximity to UW campus. The hotel was nice. All of the staff was polite and helpful. I liked the size of my room.
I expected college student noise/disruptions due to its location near UW campus. There was none. ,

Cons:

I asked a question while booking my reservation that was never answered.

The bed was too tall for me, ( I'm physically disabled and I had difficulty climbing into it), and it wasnt as comfortable as I wanted it to be.

The chair was also too big for me. A recliner would have been better.

The bathroom toilet was very short and small, like it was a child-size toilet--not for adults.

It would have been very helpful to have a dispenser bottle of liquid hand soap on the bathroom sink, similar to the hotel amenities in the shower.

2026-01-19 via Nuitee
Z
Zeynep solo_traveller tr
7
Pros:

The room is pretty big and spacious.

Cons:

The breakfast was very disappointing. The open buffet is very very limited, for a price of 19 USD, I would've expected there to be more options. There wasn't even any cheese, or tomatoes/cucumbers. Abysmal milk options too.
I also noticed that my room was tended to even though I had the 'do not disturb' sign on the door. While I appreciate the sentiment, I left my room in a state thinking no-one would enter to see anything, so to realize that people had entered was not the nicest thing.
The constant noise coming from the air vents made it tricky to fall asleep.
The pillows were not to my liking, but I imagine it is difficult to cater to every single person's preferences.

2026-01-19 via Nuitee
J
Jessica family_with_children us
9
2026-01-19 via Nuitee
T
Tara couple us
1
wont stay here again :((
Cons:

the beds were so hard and unconfortable... went down to hospital and hubby
and i both had sore backs in the morning... would not reconmmend this place to stay..sorry... please update the beds...

2026-01-19 via Nuitee