The Signature Hotel Airport

Hotels
Independent
8.6 (21 reviews)
2447 Airport - Lopburiramesuan Rd, Khuan Lang, Khlong Hoi Khong, Songkhla, 90110 , Hat Yai , TH

Facilities

Fitness facilities
Electric car charging station
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Excellent breakfast
Cons:
Slow service response times
Maintenance issues
Limited amenities
Mixed value for money feedback

Categories

Cleanliness
7.8
Rooms were described as clean by most guests, with few reports of cleanliness issues.
Service
7.1
While some guests appreciated the service provided, there were complaints about slow response times and maintenance issues.
Location
8.2
The hotel's proximity to key locations and ease of access to public transport were highlighted by many guests.
Room Quality
7.9
Spacious and comfortable rooms, although a few guests mentioned maintenance issues.
Amenities
7.2
Mixed reviews on amenities with some guests praising the gym and pool while others were disappointed by the lack of spa services.
Value for Money
6.9
Opinions varied on the value for money, with some guests feeling the price was high for the services offered.
Food and Beverage
7.6
Generally positive feedback on breakfast and restaurant services, with some suggestions for improvement.
Overall Experience
7.8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-24 03:10

Property Description

Relax by the Pool and Stay Fit: Take advantage of the outdoor pool and fitness center for a rejuvenating experience during your stay.

Delightful Dining Options: Indulge in delicious meals at SAWA Restaurant & Bar or grab a quick bite at the hotel's coffee shop/cafe. Enjoy a refreshing drink at the bar/lounge.

Convenient Amenities for Business and Leisure: Benefit from complimentary Wi-Fi, concierge services, and communal living room. The hotel also offers a business center, 24-hour front desk, and free airport shuttle service for added convenience. Book your stay at The Signature Hotel Airport now.

Important information:

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.6
Based on 21 reviews
Cleanliness: 7.8
Service: 7.1
Location: 8.2
Room Quality: 7.9
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.6
Overall Experience: 7.8
S
Supatthra
10
Pros:

Beautiful hotel the breakfast had a wide variety and the staff are so kind and friendly

2025-05-01 via Nuitee
T
Thomas
10
Perfekt for en mellomlanding :-9
Pros:

De leverte på alle punkter, kan anbefaltes. God mat store rom og hyggelig betjening.

2025-04-02 via Nuitee
V
Verified traveler
10
Pros:

Une nuit seulement, en transit , chambre tres agreable, salle de bain magnifique
Petit dejeuner tres varié on conseille ! A 5min de l'aeroport vraiment pratique

2025-03-12 via Nuitee
C
carel partner
4
Pros:

From outside it look shiney, with 4 people at the reception. But inside the room and hotel are dirty. No people to ckean up? cial colroach on rge room , windiws cannot be

2025-02-03 via Nuitee
J
julie
10
A recommander
Pros:

Hôtel parfait,
Nous avons demander à la réception deux transferts : 1 aller retour à Songkla et un aller au pier pour les îles d' un parc naturel, tout s' est très bien passé et à prix justes (les mêmes que si je réservais sur internet).
Personnel serviable, toujours le sourire et qui parle bien anglais.
Petit déjeuner exceptionnel !

2025-01-29 via Nuitee
D
Duangrat family
10
Pros:

I booked a room for my mom and cousin. They loved the room and the food. It was clean and comfortable.

2025-01-22 via Nuitee
W
William
10
Pros:

Great convenient location to the airport

2025-01-07 via Nuitee
V
Verified traveler
8
Pros:

We stayed here only for 1 night. Location wise it is just a 2 min drive away from the airport. Hotel is new and clean. We like this hotel because it offers halal international breakfast. Will definitely come back here in my next visit to Hatyai.

2024-12-23 via Nuitee
T
Tuangporn
8
Pros:

Good area to stay before flight

2024-11-23 via Nuitee
K
KWEE MENG family
4
Pros:

The heater is not working so had to shower with cold water. Very struggling. Called several times for repair but still out of service no hot water for 4-day stay. It’s terrible. Be careful.

2024-11-19 via Nuitee
S
Spencer partner
4
Pros:

Room was not clean.

2024-11-14 via Nuitee
T
Timothy
10
Pros:

Perfect for near airport .

2024-06-09 via Nuitee
M
Matthew partner
10
Pros:

We checked into this hotel because we arrived at the airport ahead of schedule. We actually only stay here for 3hours just to just the pool, gym and shower. It was cheaper than trying to change to an earlier flight. Staff very pleasant. Property clean.

2024-03-29 via Nuitee
P
Preben
6
Pros:

Fik en efterregning for en lille plet. 850 tbh.

2024-03-24 via Nuitee
V
Verified traveler
4
Just a place to sleep
Pros:

It is just a place you sleep, because it is inexpensive. Breakfast uninteresting. Check in not especially friendly.
Not totally clean.
We had to change room as safe did not work. But was not upgraded, which would be normal in this case.
There was one friendly and service minded staff and this was the porter.
I would prefer a hotel in Hat Yai town next time

2024-03-16 via Nuitee
D
david partner
10
Pros:

The staff were very friendly.. lovely receptionists. Gave us a late checkout. Room very big with great little touches. We are in hotel restaurant and got 10 percent off for being guests. Quality and portion sizes were great.. slept well,the most comfortable bed ever. Went swimming,pool very refreshing but not good for people with mobility issues. Breakfast was wonderful and again staff were so helpful. This hotel really surprised me as I thought it would be just an airport stop over but it was very relaxing. To top it off in the morning a free shuttle to the airport. Fantastic.

2024-03-03 via Nuitee
S
steven
10
Pros:

Nicest hotel stay i had my entire trip. Rooms , staff, and amenities were lovely. Wish i had enough time to trat out the pool but got in too late. Also the breakfast buffet is great.

2024-02-27 via Nuitee
T
Tyler
10
Pros:

Gorgeous hotel

2024-02-13 via Nuitee
M
Martin
8
Hidden Gem.
Pros:

We opted to stay at the Signature Hotel because it was close to family living in the area. It's a hidden gem! Very clean, great friendly staff, good restaurant and pool. ~20 mins from downtown Hat Yai and real close to the airport.

Our only critique is that it lacks a bar, you can drink in the restaurant but it's not set up for that unless you are eating.

2024-01-16 via Nuitee
T
Thomas
10
Pros:

Great stay only 1 night

2024-01-10 via Nuitee