Holiday Inn Express & Suites Jackson by IHG

Hotels
•
Holiday Inn Express
9.1 (291 reviews)
116 Hospitality Drive , Jackson , us

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Children allowed

Review Highlights

Pros:
Friendly staff
Clean hotel
Great location
Good breakfast
Cons:
No hot tub
Issues with A/C
Limited coffee options

Categories

Cleanliness
8.43
General positive mention of cleanliness particularly in guest reviews.
Service
9.9
Numerous reviews highlight the staff's pleasantness and helpfulness.
Location
9.44
Many guests appreciated the hotel's location, close to amenities and activities.
Room Quality
8.89
Mentioned as clean and comfortable, with some critiques on lighting.
Amenities
8.92
Positive sentiments about the amenities; however, limited hot tub availability mentioned.
Value for Money
9.38
General sentiment indicates a good value for staying at the hotel.
Food and Beverage
8.43
Good feedback on breakfast, but also mentions limited options.
Overall Experience
9.4
Very positive feedback regarding overall stay experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 11:45

Property Description

Modern Accommodation
Holiday Inn Express & Suites Jackson, an IHG Hotel, provides contemporary and comfortable lodging in Jackson. Each room is designed to meet the needs of today's travelers, ensuring a restful stay.

Convenient Location
Situated just 61 km from Hartsfield–Jackson Atlanta International Airport, our hotel offers easy access for travelers. Whether you're in town for business or leisure, our location makes it simple to reach your destination without hassle.

Complimentary Amenities
Enjoy a range of complimentary amenities during your stay, including free breakfast, Wi-Fi, and parking. Relax and unwind knowing that everything you need for a seamless stay is provided at Holiday Inn Express & Suites Jackson.

Book now for a memorable stay at Holiday Inn Express & Suites Jackson!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.1
Based on 291 reviews
Cleanliness: 8.43
Service: 9.9
Location: 9.44
Room Quality: 8.89
Amenities: 8.92
Value for Money: 9.38
Food and Beverage: 8.43
Overall Experience: 9.4
M
MJ • solo_traveller • us
10
Perfect!
Pros:

We stopped here to stay for the night because we were doing Stranger Tours. It was only like a 10-15 min drive to downtown. Very peaceful. Room was nice. The breakfast was excellent. Sicily was working the desk both days and she was so friendly! I would definitely stay here again.

Cons:

I cant think of anything I disliked, honestly.

2026-05-01 • via Nuitee
A
Amari • solo_traveller • us
9
2026-04-28 • via Nuitee
C
Cherry • solo_traveller • us
10
Pros:

The clean room and the bed slept winderful°

2026-04-26 • via Nuitee
J
Jose • family_with_children • us
10
Pros:

Nos gusta mucho quedarnos en Holliday Inn, son muy limpios y comodos y la atencion es buena

2026-04-21 • via Nuitee
R
Roger • solo_traveller • us
7
Nice stay
Pros:

Location was great and the breakfast was good. Staff was very pleasant.

Cons:

Room had a lot of repairs that needed to be made. The front cover of the ac was hanging off. The soap dispenser holder was broken in the shower. The bottles were hanging on for dear life.

2026-04-13 • via Nuitee
J
Julie • couple • us
5
2026-04-13 • via Nuitee
J
JOSEPH • family_with_children • us
10
2026-04-11 • via Nuitee
W
Wendy • family_with_children • us
10
2026-04-09 • via Nuitee
M
Marco • family_with_children • de
5
Leider überhaupt nicht den Erwartungen entsprochen - da wir das Hotel wegen der angeblichen Lage gewählt hatten!
Pros:

Das Hotel war sauber, Kaffeemaschine kostenlos und 27/7

Cons:

Lage - nicht wie auf der Karte gezeigt und beschrieben im Zentrum von Jackson, sonder 8,1 Meilen und 16 Minuten Fahrzeit entfernt! Das Hotel ist nicht in Jackson.
Das Hotel liegt an einer stark befahrenen Autobahn I 75 - der Lärm geht die ganze Nacht hindurch.
Plastikbesteck und Pappteller zum Frühstück - die Gäste müssen selbst abräumen.

2026-04-06 • via Nuitee
D
Donald • couple • us
8
2026-04-01 • via Nuitee
K
Katrina • solo_traveller • us
10
2026-03-22 • via Nuitee
T
Tori • couple • us
10
Pros:

Hot breakfast with a decent variety. Staff was friendly and accommodating.

Cons:

Everything was great.

2026-03-19 • via Nuitee
J
J4875XNstephaniem • Family
10
Amazing Customer Service
Pros:

Amazing hotel and service! Rudy was amazing. We came in late from outta town and he found us a room to accommodate us. Customer service was great and the location is very clean. Very well kept. Breakfast was excellent! Highly recommend this location.

2026-03-15 • via Tripadvisor
K
Karen Mell • family_with_children • us
10
Great
Pros:

Very clean, staff was friendly

Cons:

Came to breakfast about 9a, several things ran out. Will try to go earlier next time.

2026-03-15 • via Nuitee
J
Janai • family_with_children • us
10
2026-03-14 • via Nuitee
Z
Zachary • couple • us
10
2026-03-13 • via Nuitee
K
Kimberly • extended_group • us
10
Wonderful stay, great staff, and yummy breakfast! Thanks!
Pros:

Super easy check in/check out. Staff was VERY nice. Breakfast was really good. Beds were nice and comfy for a hotel! Everything was very clean.

Cons:

The only thing I didn’t enjoy was the shampoo/conditioner. I typically bring my own but forgot so that’s my own fault!

2026-02-08 • via Nuitee
L
Laura • extended_group • us
9
Pros:

Space and clean hotel

2026-01-23 • via Nuitee
K
Kimberly • solo_traveller • it
9
Worth the money
Pros:

Clean, friendly and the breakfast was really good.

Cons:

I couldn’t adjust the temp to where I liked it and have it stay there. So I got cold.

2026-01-22 • via Nuitee
J
j • extended_group • us
10
2026-01-08 • via Nuitee