Hotel Boutique La Casona by Kavia

Hotels
•
Kavia Hotels
8.1 (1100 reviews)
Calle 59 Entre calle 66 y calle 68, número 532, Colonia Centro , Mérida , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Luggage storage
Tour desk
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Spacious rooms
Good location
Nice amenities
Cons:
Noisy environment
Poor food service
Hidden fees

Categories

Cleanliness
7.8
Several reviews mention issues with room cleanliness, especially concerning bad conditions and unhelpful service.
Service
8.76
Mixed sentiments, but general service is considered satisfactory for a hotel of this rating.
Location
8.8
Frequent mentions of a convenient location near downtown, which is positively received.
Room Quality
7.76
Rooms are spacious but located near a noisy road, affecting overall comfort.
Amenities
8.78
Amenities such as the pool and festive decorations are positively noted.
Value for Money
7.75
Negative sentiments regarding hidden charges and parking arrangements impact perception of value.
Food and Beverage
6.8
Common complaints about breakfast service and quality.
Overall Experience
8.37
Overall experience varies greatly; some found it acceptable, others faced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:14

Property Description

Luxurious Accommodation
Hotel Boutique La Casona by Kavia offers elegant air-conditioned rooms with free WiFi and private bathrooms. Each room is equipped with a desk and a flat-screen TV, ensuring a comfortable stay for guests.

Relaxing Amenities
Guests can unwind in the hotel's indoor pool or explore the beautiful garden, providing a tranquil escape in the heart of Mérida. The 24-hour front desk is always available to cater to any needs, ensuring a seamless experience for all visitors.

Prime Location
Conveniently located near popular attractions such as the Main Square and Merida Cathedral, as well as being in close proximity to the bus station and airport, Hotel Boutique La Casona by Kavia is the perfect choice for both leisure and business travelers alike.

Book your stay at Hotel Boutique La Casona by Kavia for a luxurious and convenient experience in Mérida!

Important information:

When booking 3 rooms or more and 3 days or more different policies and additional supplements may apply

Please note that If you want to check in sooner or later than the stipulated time, you can make a request. The property can not guarantee the room later the 6:00 PM without the guest informing the time of arrival. Reservations with breakfast do not include breakfast for minors who enter free, this service has an additional cost. When booking 3 rooms or more, as well as more than 3 nights, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 1100 reviews
Cleanliness: 7.8
Service: 8.76
Location: 8.8
Room Quality: 7.76
Amenities: 8.78
Value for Money: 7.75
Food and Beverage: 6.8
Overall Experience: 8.37
M
Marcia • extended_group • de
5
Ok
Pros:

Die Lage, mitten im Geschehen!

Cons:

Das Zimmer war sehr einfach.
Parkplatz begrenzt
Service nicht so gut

2026-04-27 • via Nuitee
E
Eva María • couple • es
8
2026-04-24 • via Nuitee
M
Maja • solo_traveller • si
5
Cons:

Breakfast

2026-04-24 • via Nuitee
M
Marleen • solo_traveller • de
9
Pros:

Nice hotel a short walk from the city centre, nice rooms, sink separate from shower.

2026-04-20 • via Nuitee
J
Jose Manuel • couple • mx
8
Buen lugar
Pros:

Excelente opción prácticamente en el centro. Comida y entretenimiento a distancias cambiables. Transporte público disponible y también estacionamiento previa petición al momento de reservar. Personal amable y atento. Buen desayuno.

Cons:

Las tazas para el café no estaban muy limpias por las mañanas.

2026-04-20 • via Nuitee
L
Leonel Narciso • extended_group • mx
8
It fulfills its purpose.
Pros:

Great location

Cons:

The service from the kitchen staff was rude and unwelcoming, which made meals uncomfortable and less enjoyable.

2026-04-19 • via Nuitee
A
Auras • solo_traveller • ch
9
Pros:

Superbe endroit, très bien placé, et personnel très gentil, propre. Je recommande car très bon rapport qualité/prix...

Cons:

Rien

2026-04-16 • via Nuitee
P
Pascal • couple • fr
8
Très bon rapport qualité prix
Pros:

L’emplacement, le confort et la taille de la chambre

2026-04-16 • via Nuitee
P
PALACIOS CAMACHO • solo_traveller • mx
10
2026-04-16 • via Nuitee
J
Julio César Manuel • couple • mx
10
Muy bonito, el lugar muy céntrico, instalaciones bonitas y cómodas, el desayuno que incluye es bueno
Pros:

Muy bonitas instalaciones, la habitacion muy limpia, la cama muy comoda, la alberca muy bonita y sobre todo la ubicacion, excelente

Cons:

Quiza un poco mas de limpieza al agua de la alberca no le vendría mal, pero en general todo bien

2026-04-16 • via Nuitee
M
Margerita • couple • ch
8
2026-04-11 • via Nuitee
J
Julien • family_with_children • fr
1
2026-04-11 • via Nuitee
D
Denisse • family_with_children • mx
8
Lo que no me gustó
Pros:

Habitación

Cons:

La escalera, subir las maletas sin elevador hasta el tercer piso, que no esté a la mano el estacionamiento y la recepción le hace una decoración más actual

2026-04-06 • via Nuitee
D
David • couple • ca
6
I paid for a king deluxe room, when I checked in we paid for a suite which was disappointing..
Pros:

The breakfast was pedestrian, nothing special, simply ok..choices limited

Cons:

As stated above

2026-04-05 • via Nuitee
L
LUISA • couple • cl
3
DECEPCIONANTE
Pros:

LA UBICACIÓN BASTANTE CERCA DEL CENTRO HISTÓRICO

Cons:

LA PRIMERA VEZ QUE ESTUVE AHI ME DIERON UNA PIEZA DEL ÚLTIMO PISO Y NADIE NOS AYUDÓ CON LAS MALETAS (ESTANDO MI MARIDO ENFERMO DE LA COLUMNA Y USANDO BASTON)
LA SEGUNDA VEZ QUE ESTUVE ME AYUDARON CON LAS MALETAS Y HABIAMOS PEDIMOS UNA HABITACIÓN EN EL PRIMER PISO.
EL SERVICIO DE DESAYUNO HORRIBLE, MAL ATENDIDO, INSUFICIENTE CANTIDAD DE ALIMENTO, LAS COSAS SE ACABAN (AZUCAS, TE, ETC) HAY QUE ESTARLAS PIDIENDO PUES NO SE PREOCUPAN DE REPONERLAS.
EL ASEO SE REALIZA EN FORMA MUY BÁSICA EN LAS HABITACIONES .
NO SE PREOCUPAN DEL MANTENIMIENTO DEL LUGAR.
JAMAS LO RECOMENDARÍA.

2026-04-01 • via Nuitee
M
Menno • family_with_children • nl
8
Fijn verblijf,aar gehorig
Pros:

De locatie is perfect, lekker dicht bij het centrum. Ontbijt was goed, en parkeerplaatsen dichtbij het hotel. Kamers waren ruim, schoon en comfortabel.

Cons:

De kamers waren redelijk gehorig. Alles wat er gebeurt in de kamers er omheen en op de galerij kan je duidelijk horen. Wij zaten naast het hok van de schoonmaaksters en als zij begonnen werden we gewekt door de herrie de ze maakte.

2026-04-01 • via Nuitee
I
Isabella • family_with_children • it
8
2026-03-30 • via Nuitee
D
Dessire • extended_group • us
3
Pros:

This has a great location and parking if you have a car for an extra $25 a night

Cons:

The bed was HORRIBLE. No box spring and sunk right into the ground. The room and furniture was filthy, stained and felt nasty. We told the host by text since there is no staff and they totally ignored our complaint. It is however in a great location and affordable. Would never return because how gross and dirty it felt. They also charge an extra $20 an hour for late check out...

2026-03-24 • via Nuitee
D
David • couple • fr
9
Pros:

Proximité de la ville
Personnel chaleureux
Parking

Cons:

Rien

2026-03-23 • via Nuitee
K
Kestutis • family_with_children • lt
10
Pros:

Location, rooms are big, comfy beds, lots of storage. Great service.

Cons:

For Hot water need to wait a while. No fridge, Merida is super hot city, so chilly drinks would be awesome. No elevator for upper floors and no one to help you with.

2026-03-20 • via Nuitee