Facilities

Free breakfast
Birdwatching nearby
Free WiFi
Hiking/biking trails nearby
Free breakfast
Smoke-free property
Free wired internet
Birdwatching nearby
Fishing nearby

Review Highlights

Pros:
Great location
Good breakfast service
Comfortable rooms
Cons:
Cleanliness issues
Limited accessibility
Parking inconveniences

Categories

Cleanliness
6.98
Multiple comments reflect concerns about the property's upkeep and decor.
Service
9.45
Positive mentions of communication and breakfast service.
Location
9.49
Repeatedly described as unbeatable and excellent.
Room Quality
7.94
Lovely rooms mentioned, but some maintenance issues noted.
Amenities
7.97
Some amenities were satisfactory, yet issues like poor wifi connectivity were noted.
Value for Money
7.43
Issues with hidden costs like parking detracted from overall value.
Food and Beverage
9.48
Breakfast service noted as a unique and positive aspect.
Overall Experience
8.45
Overall a pleasant stay with caveats regarding cleanliness and some amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:34

Property Description

Central Location
Conveniently nestled near popular attractions, our hotel provides easy access to explore the best of the area.

Complimentary Breakfast
Start your day right with a delicious complimentary breakfast included with your stay.

Cozy Guestrooms
Relax and unwind in our comfortable guestrooms, offering a homely atmosphere for a perfect stay.

To experience a delightful stay within close proximity to Bourton Model Railway Exhibition and Cotswold Motoring Museum, book your room at Old Bank Rooms today.

Important information:

  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

  • Guest type

    LGBTQ friendly

  • Health & Safety

    Property uses a professional cleaning service

See all policies

Location

Guest Reviews

8.4
Based on 81 reviews
Cleanliness: 6.98
Service: 9.45
Location: 9.49
Room Quality: 7.94
Amenities: 7.97
Value for Money: 7.43
Food and Beverage: 9.48
Overall Experience: 8.45
N
Nicole couple gb
9
2026-06-06 via Nuitee
M
Mccarthy solo_traveller gb
2
Disappointing
Pros:

The location was nice, I was worried about being above a chip shop and although there were no smells observed, the staff sat outside on the steps once the shop was closed and were very loud as we had windows open during the bank holiday heatwave.

Cons:

Issue with the shower, a leaver came off, which was not ideal during a heatwave. Had to have a bath, but no soap mounted near the bath so had to buy toiletries.
No mirror in the main room to do hair.
No response from the owner, in fact the number was invalid and the email provided bounced back.

2026-06-05 via Nuitee
A
Ambar solo_traveller cl
4
Pros:

The bed was comfortable, and the location was central.

Cons:

Unfortunately, our stay was disappointing.

The shower had no running water, so we could only use the bathtub. The window frames were poorly sealed, allowing cold air to come into the room.

In addition, if more than one tap was used in the bathroom at the same time, the pipes and taps would vibrate and make a loud noise. We could also hear the same issue coming from neighboring rooms.

We ordered breakfast for 8:30 a.m., but it never arrived.

Overall, the facilities and service did not meet our expectations.

2026-06-05 via Nuitee
E
Emrah couple tr
10
Amazing
Pros:

It was the best accommodation of our lives.
The view, comfort, and breakfast… Everything was wonderful.

2026-06-03 via Nuitee
M
Miranda couple gb
8
2026-06-03 via Nuitee
K
karen couple us
5
Overpriced and too busy
Pros:

The beds were super comfy. Provided tea, coffee, water, and milk. Spacious room. Breakfast was tasty.

Cons:

Location is difficult and parking is impossible. The town is extremely busy—hotel is located in the middle of it all which means it’s chaotic and noisy. There’s no staff except the person who delivers breakfast. There’s also no outdoor facilities like a garden or courtyard. Windows don’t open either. This place was definitely overpriced compared to all the places we stayed in the area.

2026-06-01 via Nuitee
T
Tracey Harmon solo_traveller gb
8
Pros:

Comfy bed, pillows, great shower, all amenities needed was there and breakfast was perfect. Nice size room and very good location.

Cons:

Toilet didn't flush if already flushed once, and shower kept over flowing, not draining so some plumbing words needs doing.
Was very warm in the room and couldn't figure how to open a window however we did have a fan in the room

2026-06-01 via Nuitee
B
Bernadette extended_group au
7
Great location, disappointed by the overall look and care for the property.
Pros:

The location is fabulous. The bathroom huge and well equipped - large bath and good shower.

Cons:

No where in the property description is that the apartments sit above a fish and chip restaurant. The entrance was a huge concern and we were anxious prior to reaching our rooms. Entrance not welcoming or well maintained. Beer barrels stored in the entrance. A particular smell on the first floor landing, which, thank heavens was not prevalent in the suites we booked. The first landing foyer carpet is badly stained. The fixtures in the suites need to reflect the same modernity/finish as the bathrooms. The pink chairs in the Sterling suite need re-padded. The property has huge potential but needs a little more care and attention. Sign on wall (outside) hanging out of its perspex frame…

2026-06-01 via Nuitee
M
Maria Victoria couple ar
10
Pros:

Limpio y bien ubicado

Cons:

Nada todo bien

2026-05-28 via Nuitee
L
Lisa solo_traveller us
6
Pros:

breakfast was great and the room was nice.

Cons:

the down stairs restaurant played super loud music until 10 pm or so which made it difficult to have a meeting or relax in the room. I also wasn't aware that I had signed up for a room with out a view when I booked through booking.com. that was a little disappointing.

2026-05-28 via Nuitee
J
Justin couple gb
9
A fantastic place to stay in wonderful bourton on the water. Bathroom and bedroom were super comfortable. The double bat
Pros:

The bed, the bathroom and the location. The room was extremely comfortable. Breakfast to the room was also yummy and fantastic.

Cons:

Very minor, but one of the windows wouldn’t stay open. Was a super hot weekend so need to use a prop to keep the window open.

2026-05-28 via Nuitee
R
Riley solo_traveller gb
9
Pros:

The breakfast was incredible, re stocking of water and milk and other hot drink items was constantly available for free.

Cons:

No air conditioning unfortunately which would be good.

2026-05-27 via Nuitee
B
Bethan couple gb
7
Perfect location & breakfast. But no housekeeping for a 3 night stay
Pros:

Amazing location. Lovely breakfast delivered to your room.

Cons:

I stayed for 3 nights & had no housekeeping, despite it saying I would get it daily. I messaged the property asking for it to be vacuumed and had no reply. The smell from the chip shop underneath was overwhelming in the hallway, but could not be smelt in the room. Also the duvet was extremely lumpy and hardly any filling.

2026-05-27 via Nuitee
J
Jessica couple gb
10
Amazing location, lovely hotel to stay in and will definitely be back
Pros:

The hotel was very clean, bathroom was so spacious and the location was just perfect! Right in the centre of Bourton alone the water.

Cons:

Nothing was all brilliant

2026-05-24 via Nuitee
K
Kate family_with_children au
9
Charming central village stay, with an outstanding breakfast.
Pros:

The location and view from the riverfront windows was so lovely. Absolutely central location but still really quiet.

Cons:

I wish I’d known there wasn’t any parking before we booked. None of us could get reception in town so navigating to the car park directions was a challenge. Not to mention the checkin details. I’m glad I’d taken a screenshot, as there’s no reception it would have been really difficult.

2026-05-20 via Nuitee
D
Debbie-clare couple gb
10
Excellent stay well worth the money
Pros:

Excellent stay lovely and clean lovely views breakfast was lovely

2026-05-20 via Nuitee
L
lok ji solo_traveller gb
10
Pros:

The room was spacious, the staff were friendly, and the location was very convenient. Breakfast is provided in the morning.

Cons:

Check-in is only available from 4 PM onwards, and early check-in is not permitted. Access is only via the stairs. I stayed in the Euro Suite, and the staff informed me that water from my bathroom was leaking into the bathroom of the suite downstairs.

2026-05-18 via Nuitee
A
Andreia family_with_children pt
10
2026-05-16 via Nuitee
G
gemma couple gb
10
Definitely stay again. Worth the money. Beautiful room
Pros:

Everything. Easy to access and find. Beautiful room, clean, breakfast was incredible. Fridge had water and milk in so could make a cuppa when wanted. Definitely stay again.

2026-05-16 via Nuitee
K
Karen couple gb
7
A bit over priced… not at all bad but not luxury.
Pros:

The location with nice room over looking the Windrush. Easy self check in that was well organised.
Good breakfast (but not luxury) delivered to room on time.

Cons:

Stains on mattress protector visible through the clean freshly laundered sheets not a great first impression. TV did not work at all was plugged in but non responsive. Overall we had an okay stay but little things matter especially on a one night stay, you charge hotel prices but with no representative on site to deal with issues we were a bit disappointed.

2026-05-15 via Nuitee