Home2 Suites By Hilton Raleigh North I-540

Hotels
Home2 Suites by Hilton
9.4 (760 reviews)
3951 Sumner Boulevard , Raleigh , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great service
Clean and spacious rooms
Good parking
Cons:
Unauthorized charges
Limited breakfast options

Categories

Cleanliness
9.59
Rooms reported as clean, but deducted due to the fee-related dissatisfaction.
Service
10
Superb customer service highlighted with specific mention of staff being friendly and helpful.
Location
9.56
Convenient location noted, with easy access to shops and food.
Room Quality
9.6
Spacious and well-decorated rooms mentioned positively.
Amenities
9.55
Indoor pool and security features are appreciated; standard for this hotel tier.
Value for Money
9.38
Good price noted, but offset by issues with additional fees.
Food and Beverage
7.54
Breakfast criticized for limited options.
Overall Experience
9.99
Overall positive experience except for complaints about fees.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:54

Property Description

Convenient Location
Home2 Suites By Hilton Raleigh North I-540 is strategically located near popular attractions like North Carolina General Assembly and North Carolina Museum of History, making it an ideal choice for travelers looking to explore the city.

Family-Friendly Accommodation
With spacious family rooms and a sun terrace, this hotel caters to families seeking a comfortable and enjoyable stay in Raleigh. The indoor pool adds an extra element of fun for both kids and adults.

Modern Amenities
Guests can enjoy the convenience of a 24-hour front desk, free WiFi, and well-equipped rooms featuring amenities such as a fridge, desk, and TV. The property ensures a relaxing and hassle-free experience for all visitors.

Book your stay at Home2 Suites By Hilton Raleigh North I-540 for a memorable and convenient visit to Raleigh.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.4
Based on 760 reviews
Cleanliness: 9.59
Service: 10
Location: 9.56
Room Quality: 9.6
Amenities: 9.55
Value for Money: 9.38
Food and Beverage: 7.54
Overall Experience: 9.99
J
jaybZ9905OF Couples
10
Best Customer Sevice of the year.
Pros:

Darlene qnd Miranda made my stay wholly enjoyable. They were kind, accommodating, and inviting. They both went over and above to make us feel comfortable. Highest regards.

2026-05-30 via Tripadvisor
L
luisrI7135KG Business
10
Awesome
Pros:

Darlene, Mayrin, and Miranda are the best!!!!!

2026-05-26 via Tripadvisor
S
Shaneka couple us
10
Great stay and staff
Pros:

Cleanliness of the rooms and building itself also great staff.

2026-05-25 via Nuitee
D
dennishS1237OI Family
10
Great time, Great staff 5 stars
Pros:

We were extremely impressed with our accommodations the room was very clean and enough room to sit on the couch and relax after spending the day with family. Just walking in everything was clean and well maintained, we were greeted by a very cheerful staff Arly and Angel S. was so accommodating and helpful always had the right answers for any of our questions. Always checking making sure we had everything we needed and seeing if there anything they could do. We enjoyed the pool the area was very relaxing, we tried to make breakfast every morning had a nice variety of options.

2026-05-23 via Tripadvisor
P
P5798GZjosephk Family
10
"World Class" Hospitality and "Superb" Accommodations!
Pros:

I had the very good fortune of staying at the Home2 Suites by Hilton Raleigh North I-540 in May 2026. I and many other family members and friends were in Raleigh for a wedding. We were given several hotels as options for our stay. I am very glad I, as well all other siblings, cousins, and friends, opted for this hotel.

First allow me to begin by recognizing the friendly, helpful, and professional staff member for what I call "world class" customer service. Specifically, Darlene upon my check-in, Arly on my check out, and Kyra during my stay. All made me feel so very welcome, valued and glad I chose this hotel. They made sure I knew that if I needed anything not to hesitate to reach out. There was one other person I'd like to mention but unfortunately I didn't catch her name. It was a nice lady who was mopping the floor while I was in the lobby area waiting to depart for the wedding. On a couple occasions, I began to get up to move from my seated location and this nice lady, with a smile, motioned me to remain seated and no need to move. When I ran into housekeeping staff or maintenance workers in the hallways or getting on and off the elevators, I was always greeted with a pleasantry.

As far as my accommodations, they were superb. When I checked into my room there was a nice greeting on the television screen welcoming me by name. The housekeeping staff did a very nice job of freshening up my room, restocking towels, and making up the bed.

The fitness center was awesome. I used it twice in my three-day stay. It had everything one would need, i.e., fresh towels, water, great cardio equipment, dumbbells, pulley machine, big screen TV, etc. It was probably the nicest fitness center I have seen in my many hotel stays.

Finally, the 24/7 coffee, tea, and hot chocolate station in the lobby was a great touch which I frequented often. I also found the breakfast to be very good with quite an assortment of items to choose from.

In summary, I would stay at this Home2 Suites again in a heartbeat and Home2 Suites would receive first consideration when traveling to another city. Thanks to all who made my stay very memorable.

2026-05-21 via Tripadvisor
E
Edward family_with_children us
10
Excelente la atención y las instalaciones
Pros:

Todo

2026-05-17 via Nuitee
V
Verónica couple us
10
2026-05-17 via Nuitee
V
Verónica extended_group us
10
Un buen lugar y el desayuno Excelente!
Pros:

Excelente!

Cons:

Todo bien solo que a mí se me dificulta dormir con cualquier cojín, son muy suaves.
Siempre tengo que viajar con mi cojín para mi cuello.

2026-05-17 via Nuitee
B
Bobbie solo_traveller us
1
Pros:

The workers were great. The room was a good size.

Cons:

The air conditioner and the TV did not work adequately.

2026-05-11 via Nuitee
J
Jessica couple us
6
2026-05-11 via Nuitee
H
hectorr684 Business Mayaguez, Puerto Rico
2
I have been staying here since January 1, 2026. But since two months ago the laundry (2 washers and 2 dryers) have been showing
Pros:

The hotel has been without a functional laundry since two months ago. Several communications have been shared with its management but the issue continues without any foreseeable solution. It is not the right place for long stays. Shame!!

2026-05-10 via Tripadvisor
B
Baker couple us
1
2026-05-10 via Nuitee
3
376tameraw Solo travel Wendell, North Carolina
10
Awesome service
Pros:

Very professional and friendly

2026-05-09 via Tripadvisor
B
Brianna couple us
10
Everything was great. We will be back for sure
Pros:

The staff was very friendly and responsive.

2026-05-06 via Nuitee
T
Tiffany couple us
10
2026-05-06 via Nuitee
D
Deikrish solo_traveller us
10
We had a great experience, no complaints at all. Will visit again when I’m in the area.
Pros:

Clean, comfortable environment, excellent room.

Cons:

Nice and well kept

2026-05-01 via Nuitee
O
Onesha solo_traveller us
8
2026-05-01 via Nuitee
I
Islah couple us
10
2026-04-25 via Nuitee
K
Kimberly family_with_children us
10
Pros:

Location

Cons:

Nothing

2026-04-23 via Nuitee
R
roberta extended_group us
9
Almost perfect stay
Pros:

Almost everything

Cons:

Shower wasnt as clean as it should have been. I had to clean it before we used it

2026-04-21 via Nuitee