MUSTARD HOTEL SHIMOKITAZAWA

Hotels
8.5 (3268 reviews)
Setagaya-ku Kitazawa 3-9 , Tokyo , jp

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Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Room quality could improve
Cleanliness issues noted

Categories

Cleanliness
7.71
The rooms could do with a lick of paint and some areas appeared scruffy.
Service
9.18
The staff is consistently described as kind, helpful, and service-oriented.
Location
9.22
Guests appreciated the well-connected and lively location with easy access to various attractions.
Room Quality
7.67
Rooms varied in quality, with some being small and basic.
Amenities
8.7
Good amenities such as a coffee shop and bar but could benefit from more breakfast options.
Value for Money
8.16
Rooms are generally basic but well-suited for the budget, with concerns about higher expectations on some features.
Food and Beverage
8.71
Breakfast options could be limited but the quality of coffee and food is appreciated.
Overall Experience
8.68
Overall satisfaction with a few minor issues that did not strongly impact the guests' stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:46

Property Description

Modern Comfort and Convenience

Located in Tokyo, MUSTARD HOTEL SHIMOKITAZAWA offers a unique blend of modern comfort and convenience. With a bar, non-smoking rooms, and free WiFi throughout, guests can unwind and stay connected effortlessly.

Multilingual Staff and Local Expertise

Our dedicated staff, fluent in English, Japanese, and Korean, are ready to assist guests with any inquiries and provide valuable insights about the area. Experience top-notch hospitality and personalized service throughout your stay.

Proximity to Popular Attractions

Conveniently situated near Kitazawa Hachiman Shrine, Shosen-ji Temple, and Seiganji Temple, our hotel is the perfect base for exploring Tokyo's cultural gems. Don't miss out on nearby points of interest like Koga Masao Museum of Music and Shinganji Temple.

Book your stay at MUSTARD HOTEL SHIMOKITAZAWA now for a memorable and seamless Tokyo experience.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HND

Location

Guest Reviews

8.5
Based on 3268 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 7.67
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 8.68
S
Sean • solo_traveller • au
10
Great location, facilities and very helpful staff!
Pros:

Very helpful staff

2026-05-09 • via Nuitee
L
Luanne Michelle • couple • ch
8
2026-05-09 • via Nuitee
J
Julia • solo_traveller • fr
9
Very close to the metro. Perfect to visit Tokyo and to get back to a great neighborhood after a long day !
2026-05-09 • via Nuitee
D
David • couple • nl
9
2026-05-09 • via Nuitee
T
Tracy • extended_group • us
3
2026-05-09 • via Nuitee
M
Mia Langballe • couple • dk
10
Pros:

Virkelig dejligt hotel, der ligger i et rigtig hyggeligt område! Skøn lille café udenfor, hvor der er mulighed for at købe sin morgenkaffe, en bagel mm. Godt pusterum fra Tokyos byliv. - og sødt personale!

2026-05-08 • via Nuitee
P
Pauline • couple • nl
10
Heel goede keuze voor je eerste bezoek aan Tokyo
Pros:

De locatie was geweldig! Vlakbij diverse metrostations en in een levendige wijk. Ook was de koffie goed en de Blueberry bagel met berry spread heerlijk.

Cons:

Eigenlijk niets. Het bed was wat aan de kleine kant, maar voor 4 nachten was dat prima.

2026-05-08 • via Nuitee
B
Beatriz • couple • es
8
Agradable y buena ubicación
Pros:

La ubicación, la limpieza y el personal

Cons:

La habitación era un poco pequeña y no tenia mucho espacio para dejar la ropa. Ademas entra mucha luz por la noche por la ventana

2026-05-07 • via Nuitee
A
APOLLINE • couple • fr
10
Design, fripes et vintage vibes
Pros:

L’emplacement dans un quartier stylé
Le design
Le coffee shop
Le personnel au top

2026-05-07 • via Nuitee
D
Diana • solo_traveller • gb
8
Good situation, hip hotel in buzzy area
Pros:

Where’s it situated, nice bar and outside area

Cons:

V small rooms w poor curtains that don’t cover windows properly and poor storage (v high shelf that only v tall people can reach!)

2026-05-07 • via Nuitee
U
Ugur Bakis • solo_traveller • gb
10
2026-05-05 • via Nuitee
M
Maxime • solo_traveller • fr
6
Pros:

Le café et l'accueil au rez de chaussée

Cons:

La taille de la chambre, très peu de rangement.

2026-05-04 • via Nuitee
佑子 • couple • jp
9
2026-05-04 • via Nuitee
S
Stefan • solo_traveller • at
10
2026-05-04 • via Nuitee
M
Michael • couple • at
9
Teuer, ruhig und sehr zu empfehlen.
Pros:

Super ruhiges Hotel in einer ruhigen Gegend, trotzdem durch die zwei U-Bahnlinien in der Nähe sehr zentral ("Tokyo"!). Wir hatten eines der großen Zimmer. Dort kann man ohne Probleme zwei Koffer öffnen und hat noch immer Platz, um sich zu rühren. Das ist eine absolute Empfehlung und den Aufpreis wert. Im Erdgeschoss gibt es ein Café, wo man sich Frühstück - Kaffe und Bagels - holen kann.

Cons:

Das Bad war leider schmutzig und könnte eine genauere Reinigung durchaus vertragen. Man sieht hier das Alter des Hotels. Insofern passen Preis und Leistung nicht ganz zusammen, liegt aber vermutlich auch an der Reisezeit zu Kirschblüte. Hier wird der Preis leider massiv teurer.

2026-05-04 • via Nuitee
F
Fanny • family_with_children • fr
8
Pros:

Hôtel magnifique, ambiance très détendue et beaucoup de goût. Personnel aux petits soins, emplacement idéal dans un quartier branché et très bien connecté.

Cons:

Les lits ne sont pas très grands

2026-05-04 • via Nuitee
A
Andrea • couple • it
6
2026-05-03 • via Nuitee
J
Johan • couple • us
5
Needs better upkeep
Pros:

Location. Fun lobby.

Cons:

Amenities were sparse, room was rundown, record player was tarnished, and the hallway smelled.

2026-05-03 • via Nuitee
T
TEI • solo_traveller • de
7
2026-05-03 • via Nuitee
R
rotem • solo_traveller • il
9
Pros:

מלון נחמד, באזור שקט של טוקי, אבל רק כמה דקות משיבויה. באזור עצמו יש אווירה צעירה, ומלא חנויות יד שניה. מיטות נוחות, שקט, אווירה צעירה ונחמדה, יש פטפון בחדר, וניתן לשאול תקליטים מהקבלה, זה יוצר וויב כייפי בחדר. למטה יש בית קפה שמגיש ארוחות בוקר טעימות.

Cons:

לחץ מים במקלחת

2026-05-03 • via Nuitee