MUSTARD HOTEL SHIMOKITAZAWA

Hotels
8.5 (3394 reviews)
Setagaya-ku Kitazawa 3-9 , Tokyo , jp

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Bar
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Room quality could improve
Cleanliness issues noted

Categories

Cleanliness
7.71
The rooms could do with a lick of paint and some areas appeared scruffy.
Service
9.18
The staff is consistently described as kind, helpful, and service-oriented.
Location
9.22
Guests appreciated the well-connected and lively location with easy access to various attractions.
Room Quality
7.67
Rooms varied in quality, with some being small and basic.
Amenities
8.7
Good amenities such as a coffee shop and bar but could benefit from more breakfast options.
Value for Money
8.16
Rooms are generally basic but well-suited for the budget, with concerns about higher expectations on some features.
Food and Beverage
8.71
Breakfast options could be limited but the quality of coffee and food is appreciated.
Overall Experience
8.68
Overall satisfaction with a few minor issues that did not strongly impact the guests' stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:46

Property Description

Modern Comfort and Convenience

Located in Tokyo, MUSTARD HOTEL SHIMOKITAZAWA offers a unique blend of modern comfort and convenience. With a bar, non-smoking rooms, and free WiFi throughout, guests can unwind and stay connected effortlessly.

Multilingual Staff and Local Expertise

Our dedicated staff, fluent in English, Japanese, and Korean, are ready to assist guests with any inquiries and provide valuable insights about the area. Experience top-notch hospitality and personalized service throughout your stay.

Proximity to Popular Attractions

Conveniently situated near Kitazawa Hachiman Shrine, Shosen-ji Temple, and Seiganji Temple, our hotel is the perfect base for exploring Tokyo's cultural gems. Don't miss out on nearby points of interest like Koga Masao Museum of Music and Shinganji Temple.

Book your stay at MUSTARD HOTEL SHIMOKITAZAWA now for a memorable and seamless Tokyo experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HND

Location

Guest Reviews

8.5
Based on 3394 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 7.67
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 8.68
J
John solo_traveller us
10
2026-08-07 via Nuitee
M
Maika solo_traveller jp
10
Pros:

雰囲気がおしゃれで素敵でした。部屋は質素だけど、空調は効きがいいし、ベッドは寝心地良かったです。
受付横の美味しいコーヒーが割引になるのが嬉しかったです。

Cons:

椅子に髪の毛が3本落ちてました

2026-08-06 via Nuitee
N
nicolas extended_group fr
10
2026-08-06 via Nuitee
J
Juan Jose solo_traveller ec
10
2026-08-04 via Nuitee
J
Juan Jose solo_traveller ec
9
2026-08-04 via Nuitee
C
Courtney extended_group au
9
Love this hotel and location. Staff are very helpful and I'll stay here again.
Pros:

Have stayed before and would stay again! Great for a group holiday. We each had our own rooms, but loved meeting in the cafe space which has great coffee and breakfast.

Cons:

Only suggestion would be some block out curtains as the sun rose at 4am and even my eye mask couldn't block out the bright sun coming in. Pillows are very flat. Needless to say I didn't have a great sleep here.

2026-08-03 via Nuitee
S
Shani couple gb
8
A wonderful hotel in a really peaceful, beautiful area of Tokyo.
Pros:

A beautiful building in such a wonderful area of Tokyo. We loved the cafe each morning, delicious The vinyls and the record player in the room and the lovely really helpful staff always on hand to help you.

Cons:

We liked it all. However the one area we felt could improve was it felt a little ‘overused’ once you moved on to the room floors. The paint and flooring looked a little chipped and in need of a touch up.

2026-08-02 via Nuitee
S
Sandy couple gb
4
It’s expensive compared to hotels that have better facilities
Pros:

Location

Cons:

Rooms are very basic and scruffy

2026-08-02 via Nuitee
M
Mark solo_traveller gb
9
2026-08-02 via Nuitee
山本 couple jp
5
2026-08-02 via Nuitee
N
Nadja couple de
10
2026-08-02 via Nuitee
M
Marie-Louise solo_traveller au
9
Very relaxing.
Pros:

Location, decor, cleanliness, simplicity.

Cons:

Coffee from cafe was too hot and bitter, not so well made.

2026-07-25 via Nuitee
A
AYAME solo_traveller jp
7
Pros:

とても清潔感がありました。

Cons:

良くなくはないですが、昔人なので、テレビがないのがちょっと、、、

2026-07-25 via Nuitee
S
stefania solo_traveller it
8
2026-07-24 via Nuitee
A
Arnaud family_with_children fr
9
Pros:

Emplacement, modernité, chambre

Cons:

Le nombre de places assises pour le petit déjeuner

2026-07-23 via Nuitee
E
Erin solo_traveller us
10
The staff is extraordinarily helpful with everything. I’ve stayed in many hitels, and this is the most helpful staff I h
Pros:

Excellent location, coffee shop and bar on location.

2026-07-21 via Nuitee
S
Silje couple gb
10
Pros:

Very nice, simple and clean hotel at a good location. We enjoyed our stay very much, and the records in the room was a nice touch. The local neighbourhood was very enjoyable and it was easy to get around on public transport.

2026-07-21 via Nuitee
L
Laila extended_group ch
8
2026-07-21 via Nuitee
I
Isabella couple au
8
2026-07-21 via Nuitee
H
Halel solo_traveller il
10
2026-07-20 via Nuitee