MUSTARD HOTEL SHIMOKITAZAWA

Hotels
8.5 (3146 reviews)
Setagaya-ku Kitazawa 3-9 , Tokyo , jp

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Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Room quality could improve
Cleanliness issues noted

Categories

Cleanliness
7.71
The rooms could do with a lick of paint and some areas appeared scruffy.
Service
9.18
The staff is consistently described as kind, helpful, and service-oriented.
Location
9.22
Guests appreciated the well-connected and lively location with easy access to various attractions.
Room Quality
7.67
Rooms varied in quality, with some being small and basic.
Amenities
8.7
Good amenities such as a coffee shop and bar but could benefit from more breakfast options.
Value for Money
8.16
Rooms are generally basic but well-suited for the budget, with concerns about higher expectations on some features.
Food and Beverage
8.71
Breakfast options could be limited but the quality of coffee and food is appreciated.
Overall Experience
8.68
Overall satisfaction with a few minor issues that did not strongly impact the guests' stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:46

Property Description

Modern Comfort and Convenience

Located in Tokyo, MUSTARD HOTEL SHIMOKITAZAWA offers a unique blend of modern comfort and convenience. With a bar, non-smoking rooms, and free WiFi throughout, guests can unwind and stay connected effortlessly.

Multilingual Staff and Local Expertise

Our dedicated staff, fluent in English, Japanese, and Korean, are ready to assist guests with any inquiries and provide valuable insights about the area. Experience top-notch hospitality and personalized service throughout your stay.

Proximity to Popular Attractions

Conveniently situated near Kitazawa Hachiman Shrine, Shosen-ji Temple, and Seiganji Temple, our hotel is the perfect base for exploring Tokyo's cultural gems. Don't miss out on nearby points of interest like Koga Masao Museum of Music and Shinganji Temple.

Book your stay at MUSTARD HOTEL SHIMOKITAZAWA now for a memorable and seamless Tokyo experience.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HND

Location

Guest Reviews

8.5
Based on 3146 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 7.67
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 8.68
F
Flávia • couple • es
10
2026-04-03 • via Nuitee
K
Katie • family_with_children • gb
9
Pros:

We loved the area where the hotel was, it's really lovely and close to two different stations and loads of shops and restaurants. Bed was comfy, room was small but had everything we needed and we loved that you could borrow umbrellas and play records in your room! We also loved the coffee and tasty bagels at the cafe in the reception area.

Cons:

Nothing, it was a great stay!

2026-04-03 • via Nuitee
K
Kristian • family_with_children • dk
9
2026-04-02 • via Nuitee
F
Filippo • couple • gb
9
Pros:

Loved everything about this hotel and couldn’t recommend it more.
First of all, staying in Shimokitazawa and getting to experience the neighbourhood like a local was such a highlight. The room was incredibly spacious, spotless, and very well equipped.
The hotel facilities were also fantastic. Guests have access to washing machines and dryers, which was really convenient, and they also offered bike rentals, which turned out to be such a fun and easy way to explore the surrounding area.
The bar downstairs was another standout, with excellent coffee and a great atmosphere. I also loved that the room came with a vinyl player, and you could rent records from the lobby, which was such a cool and unique touch.

2026-04-01 • via Nuitee
S
Sasha • solo_traveller • jp
8
2026-03-31 • via Nuitee
S
Susan • couple • gb
7
2026-03-31 • via Nuitee
C
Caitlin • couple • us
8
Pros:

Incredible location and neighborhood to stay in Tokyo. Personally my favorite that we experienced. The staff were very nice and accommodating.

2026-03-30 • via Nuitee
P
Patrick • solo_traveller • au
10
2026-03-30 • via Nuitee
J
Jacob • solo_traveller • gb
7
2026-03-30 • via Nuitee
J
Joel • couple • nl
8
2026-03-29 • via Nuitee
M
molly • solo_traveller • us
10
The kindest staff. So incredibly helpful and made our experience one to remember.
Pros:

Quiet!

2026-03-28 • via Nuitee
G
Glenn • family_with_children • au
9
2026-03-28 • via Nuitee
S
Suwetha • solo_traveller • ch
9
2026-03-28 • via Nuitee
T
Tina • couple • pt
8
2026-03-27 • via Nuitee
R
Rikako • family_with_children • jp
7
2026-03-26 • via Nuitee
C
Carlotta • couple • it
10
2026-03-26 • via Nuitee
N
Nicole • family_with_children • de
8
2026-03-26 • via Nuitee
C
cirilo • family_with_children • us
9
Pros:

Many restaurants to choose from in the neighborhood. Shibuya station is one stop away. Very quiet neighborhood. Bakeries, cafes, and cute shops.

2026-03-25 • via Nuitee
R
Rebecca • couple • us
10
Pros:

The room was very spacious and comfortable, and we had a great stay! It was so nice to enjoy breakfast right in the hotel. The hotel is in the perfect place; a quiet, peaceful stretch of a lively neighborhood. Plenty to do and easy to hop onto the train to go explore more!

2026-03-24 • via Nuitee
R
Rozanne • solo_traveller • nl
9
Prima
Pros:

De locatie, de vibe de koffie tent beneden.

2026-03-24 • via Nuitee