MUSTARD HOTEL SHIMOKITAZAWA

Hotels
8.5 (3415 reviews)
Setagaya-ku Kitazawa 3-9 , Tokyo , JP

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Bar
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Room quality could improve
Cleanliness issues noted

Categories

Cleanliness
7.71
The rooms could do with a lick of paint and some areas appeared scruffy.
Service
9.18
The staff is consistently described as kind, helpful, and service-oriented.
Location
9.22
Guests appreciated the well-connected and lively location with easy access to various attractions.
Room Quality
7.67
Rooms varied in quality, with some being small and basic.
Amenities
8.7
Good amenities such as a coffee shop and bar but could benefit from more breakfast options.
Value for Money
8.16
Rooms are generally basic but well-suited for the budget, with concerns about higher expectations on some features.
Food and Beverage
8.71
Breakfast options could be limited but the quality of coffee and food is appreciated.
Overall Experience
8.68
Overall satisfaction with a few minor issues that did not strongly impact the guests' stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:46

Property Description

Modern Comfort and Convenience

Located in Tokyo, MUSTARD HOTEL SHIMOKITAZAWA offers a unique blend of modern comfort and convenience. With a bar, non-smoking rooms, and free WiFi throughout, guests can unwind and stay connected effortlessly.

Multilingual Staff and Local Expertise

Our dedicated staff, fluent in English, Japanese, and Korean, are ready to assist guests with any inquiries and provide valuable insights about the area. Experience top-notch hospitality and personalized service throughout your stay.

Proximity to Popular Attractions

Conveniently situated near Kitazawa Hachiman Shrine, Shosen-ji Temple, and Seiganji Temple, our hotel is the perfect base for exploring Tokyo's cultural gems. Don't miss out on nearby points of interest like Koga Masao Museum of Music and Shinganji Temple.

Book your stay at MUSTARD HOTEL SHIMOKITAZAWA now for a memorable and seamless Tokyo experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HND

Location

Guest Reviews

8.5
Based on 3415 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 7.67
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 8.68
B
Beylard • solo_traveller • fr
9
2026-10-23 • via Nuitee
I
Isabelle • extended_group • fr
10
Au top
Pros:

Super emplacement et hôtel très bien

Cons:

Rien

2026-10-23 • via Nuitee
O
Orville • solo_traveller • us
8
Well curated, unbearable location and friendly staff. Would go again.
Pros:

The amenities, location, cafe and staff.

Cons:

Access to stairs instead of taking the elevator would be nice. Especially since the building is only 2 storeys tall.

2026-10-22 • via Nuitee
S
Santiago • couple • es
8
Great place to stay in a cool neighborhood
Pros:

Great lobby, great location and the employees were very friendly and helpful. Transit to places like Shibuya and Shinjuku was very quick and easy

2026-10-22 • via Nuitee
A
amelia • extended_group • gb
10
2026-10-21 • via Nuitee
M
Mariana • couple • ca
10
the staff is incredible
Pros:

The placement and the room is beautiful and very comfortable.

2026-10-21 • via Nuitee
E
Eddy • solo_traveller • us
8
Pros:

My bag was already in the room when I checked in - this is great … the record players / staff is great

2026-10-21 • via Nuitee
G
galia • family_with_children • il
9
Pros:

Location
Staff
Amenities

Cons:

Small bed

2026-10-21 • via Nuitee
K
kate • couple • au
10
Clean and cool
Pros:

Modern, clean, safe. Lovely staff. Helpful with storing luggage and everything! Well done.

Cons:

We probably paid a bit more for our last min stay.

2026-10-19 • via Nuitee
D
Dorotea • couple • ch
8
2026-10-19 • via Nuitee
Y
Yali Chen • solo_traveller • tw
8
Pros:

床很舒服四周很靜,一開連接房間跟大廳的門就飄來咖啡跟麵包香,適合來體驗慢活的旅館,離東北澤站很近,只是飲食要走到下北澤也不遠,想體驗生活的旅客可以住,家庭的旅客不適合。

Cons:

本次住在一樓可是裡面有小樓梯,推到自己房間還要扛行李,希望裡面做個緩坡好方便拖行李,地上地毯也不適合推行李,飲水機跟洗衣設備都在二樓,覺得麻煩就沒去了。

2026-10-19 • via Nuitee
C
Ciara • family_with_children • au
8
2026-10-19 • via Nuitee
P
Piere • extended_group • au
10
2026-10-17 • via Nuitee
H
Hudecek Olesen • family_with_children • dk
9
2026-10-17 • via Nuitee
H
Hoi Kei • couple • hk
9
Highly recommend if you look for a chill quiet vibes of stay and the surroundings shops are uniques
Pros:

The location of the hotel and the vibes that connected to the local community

2026-10-17 • via Nuitee
M
Michael • solo_traveller • au
9
2026-10-14 • via Nuitee
J
Jiménez R-T • couple • cl
9
Pros:

Muy bien ubicado

Cons:

Las piezas no tienen iluminación

2026-10-14 • via Nuitee
O
Oscar • couple • nz
5
Hotel prices for hostel type location IMO.
Cons:

More like a back packers than a hotel if we’re being honest.

2026-10-13 • via Nuitee
J
James • solo_traveller • gb
8
Pros:

Cafe, craft beer bar brilliant. Lovely walk into town as well. Location 10/10

2026-10-12 • via Nuitee
L
Lillian • couple • us
7
2026-10-12 • via Nuitee