Exclusive Gramado Hotel & Spa by Gramado Parks

Hotels
•
Gramado Parks
9.4 (135 reviews)
Av. das Hortênsias 4079, Gramado, RS, 95670-000 , Gramado , BR
55-54-39054889

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Facilities

Free breakfast
Full-service spa
Fitness facilities
Proposal/romance packages available
Free bicycles on site
Fireplace in lobby
Arcade/game room
Free WiFi
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good amenities
Cons:
Room temperature issues
Breakfast options limited
Some staff performance inconsistent

Categories

Cleanliness
9.26
Several reviews mention issues with the cleanliness and maintenance but overall quality is acceptable.
Service
9.73
Positive remarks about the service, particularly in high-pressure situations like assisting a guest in need.
Location
9.77
The location is praised by guests, making it convenient for local attractions.
Room Quality
8.72
Some concerns regarding room temperature and mattress comfort, but generally satisfactory.
Amenities
9.75
Amenities like the pool and gym receive positive feedback, although some need maintenance.
Value for Money
9.21
Mixed feelings about value; some guests feel it's overpriced for what is offered.
Food and Beverage
8.76
Breakfast options were less than expected based on advertisement; some improvement needed.
Overall Experience
10
Overall, guests are satisfied with their experiences despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:48

Property Description

Indulge in a luxurious getaway at Exclusive Gramado Hotel & Spa, where comfort meets elegance in the heart of Gramado.

Spa & Wellness Experience
Pamper yourself at our serene spa, offering rejuvenating massages that promise relaxation and tranquility. A perfect escape for the mind and body.

Recreational Delights
Dive into our indoor pool or stay active in our cutting-edge fitness center. With an arcade/game room for family fun, your entertainment options are limitless.

Culinary Delights
Savor delectable meals at our Signature restaurant or enjoy a quick snack at our cozy café. Don’t miss our complimentary continental breakfast, served fresh daily from 6:30 AM to 10:30 AM.

Book your stay now for an unforgettable experience at Exclusive Gramado Hotel & Spa!

Important information:

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

9.4
Based on 135 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.77
Room Quality: 8.72
Amenities: 9.75
Value for Money: 9.21
Food and Beverage: 8.76
Overall Experience: 10
P
Pauline • family_with_children • br
10
2026-06-27 • via Nuitee
M
Mailine • family_with_children • br
10
2026-06-27 • via Nuitee
R
Rodrigo Piccin • solo_traveller • br
10
2026-06-27 • via Nuitee
E
erica • family_with_children • br
10
Excelente Hotel
Pros:

De tudo

Cons:

Nada a reclamar

2026-06-26 • via Nuitee
A
André Ribeiro • couple • br
10
Excelente.
Pros:

Funcionários excelentes, local bem limpo e organizado. Nota 10.

2026-06-26 • via Nuitee
D
Driele • family_with_children • br
9
Maravilhoso tirando a parte do cheiro do quarto
Pros:

Sim

Cons:

O meu banheiro estava com cheiro muito forte de esgoto, falamos com varias pessoas que disseram que iria mandar a manutenção ir verificar, mas em nenhum momento vieram (pelo menos quando estivemos
No quarto) pois o cheiro continuou ate irmos embora

2026-06-26 • via Nuitee
J
João Victor • family_with_children • br
10
Sensacional
Pros:

Hospedagem, conforto, alimentação, café da manhã, atendimento, prestatividade e equipe sensacionais. Tivemos uma estadia excepcional.

2026-06-26 • via Nuitee
G
Gabriela • family_with_children • br
9
Custo benefício bacana, café da manhã poderia ser melhor.
Pros:

Habitação comum, sem nada a destacar

Cons:

Faltou amenidades de banho com touca pra cabelo, etc!

2026-06-26 • via Nuitee
R
Rudá • extended_group • br
10
2026-06-25 • via Nuitee
T
Thaís • solo_traveller • br
10
Pros:

Cama muito confortável.

Cons:

Amo a área de lazer da piscina bem quentinha

2026-06-25 • via Nuitee
L
Leonardo • family_with_children • br
8
Muito boa
Pros:

Manutenção, localização e conforto.

Cons:

Chuveiro, temperatura da piscina e ar-condicionado

2026-06-25 • via Nuitee
M
Marcelo • couple • br
1
2026-06-25 • via Nuitee
L
leonardo • solo_traveller • br
9
Pros:

Atendimento ótimo, estrutura do hotel, quarto do hotel ótimo, área kids ótima, café da manhã ótimo.

Cons:

Um mínimo detalhe: não acertaram o ponto da carne no restaurante (almoço e jantar).
Pedíamos ao ponto, mas vinha bem passada.

2026-06-24 • via Nuitee
E
Erisvalda • couple • br
10
2026-06-24 • via Nuitee
P
Priscilla • family_with_children • br
10
Maravilhosa! Com certeza voltaremos
Pros:

Tudo. Amei o quarto do casal ter privacidade

Cons:

Nada

2026-06-24 • via Nuitee
F
Fabio Góes • solo_traveller • br
10
Pros:

Café da manhã, funcionários e limpeza. Tudo excelente. Restaurante dentro do hotel com preços bem em conta

2026-06-24 • via Nuitee
J
Josceli • solo_traveller • br
10
2026-06-23 • via Nuitee
B
Bruna Francine • family_with_children • br
9
Boa demais
Cons:

Cama pouco inferior e falta espelho no quarto principal.

2026-06-23 • via Nuitee
A
Aurea • family_with_children • br
10
Excelente! Está a uma distância de carro do centro.
Pros:

O hotel é muito confortável, tem café da manhã excelente e as áreas de recreação são um diferencial.

Cons:

Na chegada o quarto estava bem limpo, mas durante a estadia a limpeza poderia ser um pouco melhor.

2026-06-23 • via Nuitee
F
Francelino Cordeiro • solo_traveller • br
8
2026-06-22 • via Nuitee