The Hollywood Grande, Autograph Collection

Hotels
Thompson Hotels
8.5 (1539 reviews)
1541 Wilcox Avenue , Los Angeles , us

Children allowed
Pets allowed

Facilities

Nightclub
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Cons:
Noisy environment
Occasionally slow service during busy periods

Categories

Cleanliness
7.96
Most guests cited clean rooms, but one review mentioned noise affecting comfort.
Service
8.93
Exceptional service mentioned frequently, with staff going above and beyond.
Location
8.97
Great central location noted repeatedly across multiple reviews.
Room Quality
8.42
Rooms were clean and well-decorated as per guest feedback.
Amenities
8.45
Nice amenities such as a rooftop pool and complimentary wine.
Value for Money
8.41
Considered to be good value for money by guests.
Food and Beverage
8.46
Complimentary wine and snacks positively mentioned.
Overall Experience
8.43
Overall great experience noted throughout the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:13

Property Description

Luxurious Accommodations
Thompson Hollywood, part of Hyatt, offers upscale rooms with modern amenities such as flat-screen TVs, air conditioning, and private bathrooms. Some rooms even feature balconies for a stunning view of the city.

Fantastic Facilities
Guests can enjoy a range of facilities including an outdoor swimming pool, fitness center, nightclub, and a 24-hour front desk. The hotel also provides private parking, a restaurant, and a bar for a convenient and enjoyable stay.

Prime Location
Conveniently located in Los Angeles, the hotel is close to popular attractions like Capitol Records Building, Dolby Theater, and Hollywood Bowl. With easy access to the airport, Thompson Hollywood, part of Hyatt, is the perfect choice for your stay in the city.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 55 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 1539 reviews
Cleanliness: 7.96
Service: 8.93
Location: 8.97
Room Quality: 8.42
Amenities: 8.45
Value for Money: 8.41
Food and Beverage: 8.46
Overall Experience: 8.43
K
Kristoffer Korsgaard couple dk
9
Cons:

Lad være med at bo på 9 etage torsdag til lørdag. Det er lige under klubben og det larmer meget om natten.

2026-03-13 via Nuitee
P
Pauline solo_traveller fr
7
2026-03-10 via Nuitee
R
Robert couple ca
3
Dissapointing
Pros:

Nice view and rooms.

Cons:

Tried to charge (much more than I had already paid) me for room after I already paid online. Had to show receipt multiple times.

Ordered room service and the “delivery fee” and “resort fee” amongst others were three times greater than the item I ordered.

Ordered door dash twice; first time they said “must be stolen” second time they could not find it again. After 45min finally located it. It had been placed in a fridge which was nice.

Woke up to no alarm but an un-uniformed person saying to get out there’s a fire. Didn’t believe them at first as zero alarms going off. Got up went down the stairs with zero order or direction from anyone. Random masses outside where it had turned into a nightclub? No one dating it was safe to go inside or anything. Saw a huge line of dressed up people entering the hotel as a nightclub. Convinced the bouncer I was a guest and went back inside to a fire extinguisher smell.

Went up to the pool before checkout and found they digitally re-key the doors well in advance of checkout. Had to go back down where they with attitude let me go back to my room and collect my baggage before the actual checkout time.

I’ve stayed at hotels all over the world and the was by far the worst experience I’ve encountered. There is a very obvious feeling of extracting the most from guests while providing less than the minimum. I’m going back to the Chateau Marmont next time I’m in town.

2026-03-07 via Nuitee
H
HSU extended_group tw
10
地點非常好,飯店很新,房間乾淨寬敞,很喜歡備品!員工都很親切
Pros:

地點、員工、舒適度

Cons:

沒有

2026-03-04 via Nuitee
R
Roger solo_traveller ch
10
2026-02-23 via Nuitee
B
Bîrdeanu solo_traveller ro
10
2026-02-14 via Nuitee
J
Julianne family_with_children au
10
Pros:

Great property very clean and nice touch with the drinks and charcuterie at 5-6

Cons:

Location was little scary to walk at night

2026-01-23 via Nuitee
J
Jennifer extended_group au
6
nice beds
Pros:

the beds were nice and the people were nice

Cons:

The shower pressure was horrible and the street was scary to walk through at night

2026-01-20 via Nuitee
I
Ignacio solo_traveller es
1
Mal Hotel
Pros:

Amabilidad de las limpiadoras y personal de cafetería. Piscina

Cons:

Calidad precio, recepcionistas pésimos, calidad-precio muy mala, muchísimo ruido por las noches, mala acústica…

2026-01-20 via Nuitee
N
Nurlan couple kz
10
Pros:

The hotel exceeded our expectations. We were expecting something much more basic.
The location is perfect: a relaxed 10-minute walk to the Dolby Theatre on Hollywood Boulevard and about the same to the nearest metro station.
The condition of the hotel and the room was flawless. Even the corners of the shower were spotless, with no traces of rust.
An unexpected highlight was a fully floor-to-ceiling glass wall with a view of the Hollywood sign. The staff were extremely friendly and polite. Brigette Joy was especially lovely. During check-in, she told us about all nearby venues and attractions and also offered free tickets to a nearby nightclub and a few other venues (I don’t remember exactly which ones).
I assume this was a standard hotel partnership with local businesses, but (a) it was nice, and (b) the hotel managers did a great job making the effort.
We didn’t end up using the offers, though — we’re the kind of travelers who plan everything down to the hour, with all tickets bought in advance and restaurant reservations already made.

2026-01-20 via Nuitee
P
Peter family_with_children au
2
Beware of fraudulent charges - dishonest billing practices
Pros:

The hotel amenities itself were ok, however mainly liked the location being close to things in Hollywood.

Cons:

I had a terrible experience with this hotel due to what I can only describe as dishonest and deceptive billing. I booked through the Booking.com app and received a confirmation email that clearly outlined all charges, including a “destination fee” and tax. Everything appeared transparent, until I arrived.
At check-in, the hotel attempted to charge me again for the full cost of my stay, despite me already having paid in full. Then, upon checkout, they charged my card for the destination fee, even though it was already included and paid for in the original booking.
It’s now been over three weeks and I’m still trying to recover the incorrect charges. Their customer service and refund process are unhelpful and frustrating, making it feel nearly impossible to resolve.
This place knows exactly what they’re doing. It’s a scammy, predatory setup preying on travelers who assume they’re dealing with a reputable business. Be extremely cautious if you plan to stay here, or better yet, avoid it altogether.

2026-01-19 via Nuitee
M
MARC family_with_children fr
10
Super vue
Pros:

La vue

Cons:

Le quartier

2026-01-19 via Nuitee
D
Dilan couple tr
9
Amazing stay
Pros:

Location is safe, not so live but safe.
Facility was so great staff incredible and happy hour&free chinese theatre was amazing. Terrace is really good.
Clean 10/10
The population was so quality
Free morning coffee in lobby

Cons:

No water at room, it was 10 usd per bottle
Vallet is same price for hotel customers and outsiders.

2026-01-19 via Nuitee
A
Angela family_with_children au
10
2026-01-13 via Nuitee
S
Stephen solo_traveller au
8
A great hotel and location
Pros:

Close to Hollywood Boulevard, a very modern and clean hotel with great rooftop bar.

Cons:

Would be great to offer complimentary breakfast

2026-01-06 via Nuitee
I
Ingrid extended_group de
10
2026-01-05 via Nuitee
C
Christian couple de
10
2026-01-04 via Nuitee
C
Courtney couple au
6
2026-01-03 via Nuitee
F
felipehamiltonc Family Aracaju, State of Sergipe
10
Exceptional Stay – Absolutely Perfect in Every Way!
Pros:

Exceptional stay in Los Angeles! Perfect location, amazing room, spotless cleanliness, outstanding staff, and excellent facilities. Highly recommended!

2026-01-02 via Tripadvisor
S
sadafsoroush Solo travel Sydney, New South Wales
10
A Comfortable and Memorable Stay in Hollywood
Pros:

I had a wonderful stay at The Hollywood Grande. From the moment I arrived, the experience felt smooth, welcoming, and genuinely comfortable.
The location is excellent — close to everything Hollywood has to offer, yet the property itself feels calm and peaceful. My room was spacious, very clean, and thoughtfully designed, making it easy to relax after long days of exploring. I especially appreciated how comfortable and safe the stay felt as a solo traveller.
The atmosphere of the hotel is elegant yet relaxed, and the attention to detail really stood out. Small touches made the stay feel personal rather than transactional, which is something I truly value when traveling alone.
A special thank you to Dana for her kindness and warm hospitality — it truly made my stay feel personal and memorable.
Overall, this was a lovely experience and I would absolutely return. A great choice for solo travellers looking for comfort, style, and a central Hollywood location.

2026-01-02 via Tripadvisor