Fountains Hotel Cape Town

Hotels
•
Revenue Resolutions
6.6 (1699 reviews)
1 St Georges Mall, Cape Town, Western Cape, 8000 , Cape Town , ZA
27-214-431100

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Facilities

Meeting rooms
Proposal/romance packages available
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Outdoor furniture
Elevator
Conference space
See all facilities

Review Highlights

Pros:
Central location
Easy access to attractions
Friendly staff
Good breakfast
Cons:
Poor cleanliness in some rooms
Service issues with management
Room quality did not meet expectations

Categories

Cleanliness
5.1
Several reviews noted issues with room cleanliness, which affected overall satisfaction.
Service
7.6
Mixed reviews, with some highlighting helpfulness; however, there were reports of poor management.
Location
8.6
Multiple reviews praised the hotel's central location and proximity to attractions.
Room Quality
5.6
Some rooms were described in poor condition; one review mentioned receiving a lower grade room.
Amenities
6.6
Average amenities; specific mentions of poor internet and missing room features.
Value for Money
6.1
Concerns around room availability and quality versus booking expectations led to dissatisfaction.
Food and Beverage
7.1
Breakfast received positive feedback, but other meal options were deemed average.
Overall Experience
6.1
The experience was marred by multiple issues, particularly regarding room management and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:51

Property Description

Prime Location and Convenience
Enjoy the close proximity to popular attractions such as Adderley Street and Long Street, making exploring the city a breeze. The beach shuttle and airport transportation services ensure a seamless travel experience.

Dining and Socializing
Indulge in delicious meals at the restaurant or grab a quick bite at the coffee shop. Unwind with a drink at the bar/lounge or mingle with fellow guests at the daily complimentary reception.

Business and Event Facilities
With a 24-hour business center, conference rooms, and meeting spaces, this hotel is ideal for business travelers. Additionally, services like dry cleaning and concierge services cater to all your needs.

To experience the perfect blend of comfort and convenience in Cape Town, book your stay at Fountains Hotel Cape Town now.

Important information:

  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Gap period enforced between guest stays - 48 hours

  • General

    Cashless transactions are available

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.6
Based on 1699 reviews
Cleanliness: 5.1
Service: 7.6
Location: 8.6
Room Quality: 5.6
Amenities: 6.6
Value for Money: 6.1
Food and Beverage: 7.1
Overall Experience: 6.1
R
Rania • couple • us
4
The breakfast was good. The rooms are ok. They need to clean properly
Cons:

The bathroom was horrible ! They never cleaned it from people that stayed previously and the stain was clocked - it was disgusting.

2026-04-25 • via Nuitee
M
mareldia • family_with_children • za
10
2026-04-25 • via Nuitee
R
Ronaldo • couple • za
7
2026-04-24 • via Nuitee
S
sibusiso • solo_traveller • za
10
Pros:

Cleanliness

Cons:

None

2026-04-24 • via Nuitee
P
Puley • solo_traveller • za
5
2026-04-24 • via Nuitee
V
Valela • couple • za
10
2026-04-24 • via Nuitee
O
Orit Ibrahim • couple • us
8
It was good
Pros:

Value for money

Cons:

NA

2026-04-24 • via Nuitee
K
Kwabena A. • solo_traveller • gh
6
2026-04-23 • via Nuitee
F
Fourie • solo_traveller • za
7
2026-04-23 • via Nuitee
R
Rochelle • solo_traveller • za
10
2026-04-23 • via Nuitee
E
Eva • solo_traveller • ao
10
Bom lugar para se estar e relaxar.
Cons:

O barulho no corridor a quando da movimentaçao das pessoas.

2026-04-22 • via Nuitee
N
namandra • solo_traveller • za
10
2026-04-22 • via Nuitee
Z
Zaheer • solo_traveller • za
4
Pros:

Location

Cons:

Dirty carpets , not cozy

2026-04-22 • via Nuitee
M
Masedi Jr • family_with_children • za
7
Value for money
Pros:

Room was ok. I did not order breakfast nor any food. Stuff was great and willing to assist.

Cons:

Parking that one need to pay for. too small, can easily scratch the car. I still do not know why we should pat R85 for a parking a night.

2026-04-22 • via Nuitee
N
Nyaga • solo_traveller • za
10
My stay at Fountains Hotel
Pros:

The staff are lovely. Yolisa and Naaman are very outstanding. They are lovely, courteous and very helpful. I will come back to Fountains.

Cons:

None

2026-04-22 • via Nuitee
S
Sisanda • couple • za
10
Had a peaceful night
Pros:

The bathroom

Cons:

The tv that was the only thing I was not happy about

2026-04-22 • via Nuitee
A
Anna • couple • za
10
2026-04-21 • via Nuitee
L
Luvuyo • solo_traveller • za
10
2026-04-21 • via Nuitee
A
Asiphe • couple • za
8
2026-04-21 • via Nuitee
J
jade • solo_traveller • za
5
Cons:

From the frist time I was there to now it wasn't the same.

Abit more disappointed now.
The toilet each time u flash it it ran for hours and made a noise in the room it needs to be fixed

I had issue with parking i paid for parking but then I got to basement there was no parking fr my bmw it was too small. I needed to use to bays for my car and there were no pays available ended up standing in a no zone and was stressed about being clamped.

2026-04-20 • via Nuitee