La Quinta Inn & Suites by Wyndham Louisville NE - Old Henry Rd

Hotels
•
La Quinta by Wyndham
8.2 (580 reviews)
13825 Terra View Trl , Louisville , us
+1 502-208-5205

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Decent breakfast
Cons:
Cleanliness issues
Service communication
Room maintenance concerns

Categories

Cleanliness
7.66
Some reviews noted issues with room cleanliness and maintenance, which affected the rating.
Service
8.63
While service was generally described positively, there were instances of poor communication at the front desk.
Location
9.17
The hotel is conveniently located near necessary amenities and surgery centers.
Room Quality
7.12
Rooms reported to have maintenance issues and complaints about not receiving expected room type.
Amenities
8.15
Amenities such as breakfast and the workout room were appreciated, but some essential features like pool access were lacking.
Value for Money
8.11
Good value mentioned, considering the location and overall experience, though some guests felt otherwise.
Food and Beverage
8.16
The breakfast options received positive feedback despite claims of limited variety.
Overall Experience
8.63
Overall stay was enjoyable for most guests, with specific concerns about cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:05

Property Description

Modern Comfort and Convenience

Step into La Quinta Inn & Suites by Wyndham Louisville NE - Old Henry Rd and experience a blend of modern comfort and convenience. The hotel offers a range of amenities to make your stay enjoyable, including a restaurant, a shared lounge, and a 24-hour front desk. Enjoy the convenience of free WiFi throughout the property and unwind in well-equipped guest rooms featuring air conditioning, flat-screen TVs, and comfortable bedding.

Relaxation and Recreation

Indulge in relaxation at the on-site bar or explore nearby attractions such as the Louisville Zoo and Muhammad Ali Center. For those looking to stay productive, take advantage of the business area. Whether you're here for leisure or business, there's something for everyone at La Quinta Inn & Suites by Wyndham Louisville NE - Old Henry Rd.

Convenient Location

Conveniently situated just a short distance from the Kentucky Center for the Performing Arts and the Kentucky International Convention Center, this hotel provides easy access to popular destinations. Book your stay now and elevate your travel experience.

Important information:

Service Animals - ADA-defined service animals are welcome free of charge. / Pets Allowed - 2 pets max. Cats and dogs only. 75lbs or less per pet. / Fees - Nonrefundable 25 USD nightly per pet. Max 75 USD per stay. / Other Information - Contact the hotel for additional details and availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 580 reviews
Cleanliness: 7.66
Service: 8.63
Location: 9.17
Room Quality: 7.12
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 8.16
Overall Experience: 8.63
S
Scottie- Evelyn • couple • us
8
Nice hotel just lacks on the house keeping.
Pros:

The hotel was clean.

Cons:

I didn’t like the fact that we had to go down to the lobby to take our dirty towels and then get clean towels instead of the towels being placed in the room each day.

2026-08-24 • via Nuitee
D
Deon • couple • us
6
2026-08-21 • via Nuitee
S
Stephen • family_with_children • us
9
easily accessed from the interstate. right next door to a Zaxby's. VERY CLEAN!
Pros:

it was very clean! even with people everywhere, it was quiet and peaceful. everything (including the sheets and pillows) smelled amazing! 10/10 recommend to a friend, and will be staying at a La Quinta every time I'm in charge of booking now.

Cons:

literally, the only complaint I have is the water pressure wasn't off the charts. took a few extra minutes to get all the shampoo out. other than that, 100% satisfied!

2026-08-20 • via Nuitee
J
Jerry • couple • us
10
The stay was great !
Pros:

Comfortable and clean

Cons:

The screaming kids in the pool

2026-08-11 • via Nuitee
J
Jerry • couple • us
10
The stay over all was great ! I would recommend staying here the rooms were nice and comfortable.
Pros:

Very clean and nice environment

Cons:

The screaming kids in the pool

2026-08-11 • via Nuitee
K
Kiefer • couple • us
9
2026-08-08 • via Nuitee
J
John • couple • us
10
2026-08-02 • via Nuitee
A
April • family_with_children • us
10
Pros:

Loved the rooms. Very comfortable.

Cons:

There was a very sticky spot outside of room 230. The clothes dryer did not work properly.

2026-07-22 • via Nuitee
A
Almaz • couple • us
1
Overall I didn’t like it because of bad smell and dirty room, also customer service was really bad
Pros:

I didn’t like at all

Cons:

Room smells like dirty socks, not clean

2026-07-21 • via Nuitee
S
Shaquinta • couple • us
10
2026-07-20 • via Nuitee
D
Debbie • couple • us
10
Pros:

Very clean

2026-07-16 • via Nuitee
A
Adrianna Walker • family_with_children • us
6
It was okay
Pros:

I liked the staff, very polite and understanding. The hotel was very presentable and pretty

Cons:

The housekeeping was not so great, only had our room cleaned once during our stay. The breakfast was okay as well

2026-07-16 • via Nuitee
C
Cortney • solo_traveller • us
10
2026-07-06 • via Nuitee
Y
yaneisy • couple • us
8
Cons:

En las tres noches no me limpiaron la habitación

2026-07-05 • via Nuitee
C
Cindy • couple • us
10
2026-06-29 • via Nuitee
J
Jediah • family_with_children • us
1
Terrible stay
Cons:

The rooms were not very clean. The pool was very small (not heated at all) and would only allow 7 people at a time. The fireplace was broken. There was old trash in the rooms. They had to change our sheets. We had 2 rooms with 6 people for 2 nights and only a total of 5 towels. When we asked for more, we were informed they could only give us a limited amount of 8 for 6 people for 2 days! The lobby smelled bad and the rooms smelled old and reset to 85 degrees every day. Will never stay here again.

2026-06-26 • via Nuitee
Y
Yashica • couple • us
9
My stay was comfortable and affordable
Pros:

Very clean it was nice

Cons:

Nothing

2026-06-25 • via Nuitee
Q
Quantae • couple • us
10
2026-06-25 • via Nuitee
R
Robert Nethery • solo_traveller • us
10
Car repair
Pros:

Quite and close to the grocery store

Cons:

Nothing

2026-06-18 • via Nuitee
C
Catherine • solo_traveller • us
8
2026-06-16 • via Nuitee