La Quinta Inn & Suites by Wyndham Louisville NE - Old Henry Rd

Hotels
•
La Quinta by Wyndham
8.2 (387 reviews)
13825 Terra View Trl , Louisville , US
+1 502-208-5205

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Very clean / well maintained (reported by many guests)
Comfortable rooms and beds
Convenient location (easy interstate access, near restaurants)
Good, well-stocked breakfast
Pet friendly with reasonable fee
Affordable / good value for many guests
Cons:
Inconsistent housekeeping (missed cleanings, limited towels)
Bad odors or mold reported in some rooms and public areas
Amenities problems (small/unheated pool, broken fireplace, ice machine issues)
Occasional billing/customer service problems
Low water pressure and some room maintenance issues (sticky spots, dryer problems)
Noise from children in pool at times

Categories

Cleanliness
7.4
Mixed reports: many guests praised rooms and common areas as very clean, but several reviews report mold/strong odors, old trash, sticky spots, and missed housekeeping.
Service
8.8
Generally positive: staff described as polite, accommodating (room changes, stocked breakfast); however some guests reported poor customer service and billing issues with charges after booking.com.
Location
9
Frequently noted as convenient and easily accessed from the interstate; close to local eateries (Zaxby's) and grocery — strong location sentiment.
Room Quality
8
Rooms often described as comfortable with good beds, but issues noted include low water pressure, sticky spots, dryer problems, and occasional noise from pool/children.
Amenities
7.3
Amenities mixed: breakfast generally well stocked, but complaints about small/unheated pool, broken fireplace, limited towels, empty ice machine locations and signage issues.
Value for Money
8.7
Perceived as comfortable and affordable by several guests; reasonable pet fee noted. Some payment/refund problems with bookings impacted perceived value for a few.
Food and Beverage
8.4
Breakfast mostly described as good or well stocked; a few guests found it just okay but overall positive sentiment.
Overall Experience
8
Many guests had a great, comfortable stay and would return or recommend, though a number had negative experiences driven by cleanliness, housekeeping, or facility issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:27

Property Description

Modern Comfort and Convenience

Step into La Quinta Inn & Suites by Wyndham Louisville NE - Old Henry Rd and experience a blend of modern comfort and convenience. The hotel offers a range of amenities to make your stay enjoyable, including a restaurant, a shared lounge, and a 24-hour front desk. Enjoy the convenience of free WiFi throughout the property and unwind in well-equipped guest rooms featuring air conditioning, flat-screen TVs, and comfortable bedding.

Relaxation and Recreation

Indulge in relaxation at the on-site bar or explore nearby attractions such as the Louisville Zoo and Muhammad Ali Center. For those looking to stay productive, take advantage of the business area. Whether you're here for leisure or business, there's something for everyone at La Quinta Inn & Suites by Wyndham Louisville NE - Old Henry Rd.

Convenient Location

Conveniently situated just a short distance from the Kentucky Center for the Performing Arts and the Kentucky International Convention Center, this hotel provides easy access to popular destinations. Book your stay now and elevate your travel experience.

Important information:

Service Animals - ADA-defined service animals are welcome free of charge. / Pets Allowed - 2 pets max. Cats and dogs only. 75lbs or less per pet. / Fees - Nonrefundable 25 USD nightly per pet. Max 75 USD per stay. / Other Information - Contact the hotel for additional details and availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 387 reviews
Cleanliness: 7.4
Service: 8.8
Location: 9
Room Quality: 8
Amenities: 7.3
Value for Money: 8.7
Food and Beverage: 8.4
Overall Experience: 8
K
Karen • couple • us
8
Good
Pros:

Clean, easy access, friendly

Cons:

Couldn’t figure out how to adjust the temperature

2026-11-06 • via Nuitee
S
Stacey • couple • us
8
2026-10-30 • via Nuitee
T
Tammy • couple • us
10
2026-10-27 • via Nuitee
D
Dan • solo_traveller • us
9
2026-10-21 • via Nuitee
W
William • couple • us
7
Pros:

Comfortable

2026-10-20 • via Nuitee
R
Raffeal • couple • us
10
2026-10-11 • via Nuitee
B
Benjamin • couple • us
3
It was bad
Pros:

The location

Cons:

The smell the whole bottom floor smelled like mold really bad made me nauseous. The staff wasn’t all that nice they tried to charge me four different times even though I paid through booking.com and I still have not got all my money back

2026-09-10 • via Nuitee
D
Dan • couple • us
10
2026-09-07 • via Nuitee
C
Cindy • solo_traveller • us
10
Pet friendly, very clean, and convenient place to stay.
Pros:

Pet friendly. Reasonable pet fee of $25. Staff accommodated my request for a room on a different floor. Convenient location from I-65 freeway. Good breakfast. Very clean room and common areas.

Cons:

Lighting in room was unpleasant. The light fixtures next to bed are too harsh lighting for room. Would be better to have fixtures with shade. Had to ask desk clerk where the button to turn on lights by bed was located. Clerk said it is a common question. Ice machine on 1st floor empty. Desk clerk advised another ice machine on 3rd floor. Had to walk around to find where it was on 3rd floor because not in same place as 1st floor. Need more signage on ice machine locations.

2026-09-04 • via Nuitee
S
Scottie- Evelyn • couple • us
8
Nice hotel just lacks on the house keeping.
Pros:

The hotel was clean.

Cons:

I didn’t like the fact that we had to go down to the lobby to take our dirty towels and then get clean towels instead of the towels being placed in the room each day.

2026-08-24 • via Nuitee
D
Deon • couple • us
6
2026-08-21 • via Nuitee
S
Stephen • family_with_children • us
9
easily accessed from the interstate. right next door to a Zaxby's. VERY CLEAN!
Pros:

it was very clean! even with people everywhere, it was quiet and peaceful. everything (including the sheets and pillows) smelled amazing! 10/10 recommend to a friend, and will be staying at a La Quinta every time I'm in charge of booking now.

Cons:

literally, the only complaint I have is the water pressure wasn't off the charts. took a few extra minutes to get all the shampoo out. other than that, 100% satisfied!

2026-08-20 • via Nuitee
J
Jerry • couple • us
10
The stay over all was great ! I would recommend staying here the rooms were nice and comfortable.
Pros:

Very clean and nice environment

Cons:

The screaming kids in the pool

2026-08-11 • via Nuitee
J
Jerry • couple • us
10
The stay was great !
Pros:

Comfortable and clean

Cons:

The screaming kids in the pool

2026-08-11 • via Nuitee
K
Kiefer • couple • us
9
2026-08-08 • via Nuitee
J
John • couple • us
10
2026-08-02 • via Nuitee
A
April • family_with_children • us
10
Pros:

Loved the rooms. Very comfortable.

Cons:

There was a very sticky spot outside of room 230. The clothes dryer did not work properly.

2026-07-22 • via Nuitee
A
Almaz • couple • us
1
Overall I didn’t like it because of bad smell and dirty room, also customer service was really bad
Pros:

I didn’t like at all

Cons:

Room smells like dirty socks, not clean

2026-07-21 • via Nuitee
S
Shaquinta • couple • us
10
2026-07-20 • via Nuitee
A
Adrianna Walker • family_with_children • us
6
It was okay
Pros:

I liked the staff, very polite and understanding. The hotel was very presentable and pretty

Cons:

The housekeeping was not so great, only had our room cleaned once during our stay. The breakfast was okay as well

2026-07-16 • via Nuitee