Courtyard by Marriott Memphis East Galleria

Hotels
•
Courtyard by Marriott
8.3 (338 reviews)
2785 New Brunswick Road , Memphis , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Fire extinguishers
First aid kit available
Contactless check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good breakfast
Cons:
Dirty rooms
Poor service
Limited amenities

Categories

Cleanliness
8.26
Overall cleanliness was noted as decent, though there were complaints about the third room being dirty.
Service
8.23
Service was criticized, especially during problematic situations, but there were mentions of helpful staff.
Location
9.27
The hotel was well-located for various activities and nearby stores.
Room Quality
7.72
Complaints about the king bed and multiple room changes indicate issues with quality.
Amenities
7.75
Limited amenities were reported including lack of food options and a non-functioning bar.
Value for Money
8.71
While some aspects seemed overpriced, other facilities provided reasonable value.
Food and Beverage
8.26
Breakfast was praised, but general food options were limited and seen as overpriced.
Overall Experience
8.23
Overall experience was mixed with reported issues that overshadowed the positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 11:26

Property Description

Convenient Location
Located in Memphis, Courtyard by Marriott Memphis East Galleria offers easy access to popular attractions like Fire Museum of Memphis, Brown Park, and Stax Museum of American Soul Music.

Modern Amenities
Enjoy complimentary use of bikes, free private parking, a fitness centre, and a bar during your stay. The hotel also provides a 24-hour front desk, a business centre, and well-equipped guest rooms featuring air conditioning, a desk, and a coffee machine.

Nearby Attractions
Explore nearby landmarks such as FedExForum and Naval Support Activity Mid-South, all within a short distance from the hotel. With Memphis International Airport just a stone's throw away, Courtyard by Marriott Memphis East Galleria is your perfect choice for a comfortable stay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 338 reviews
Cleanliness: 8.26
Service: 8.23
Location: 9.27
Room Quality: 7.72
Amenities: 7.75
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 8.23
S
Shyra • couple • us
10
2026-04-20 • via Nuitee
J
Jazmyn • couple • us
1
2026-04-11 • via Nuitee
A
Akers • couple • us
5
Pros:

Location and parking were nice

Cons:

The room we were in had a loud condenser just feet outside the window.

2026-04-11 • via Nuitee
A
Aubert • family_with_children • us
10
Pros:

Everything

Cons:

Everything

2026-04-07 • via Nuitee
C
Cedrick • couple • us
9
Pros:

Everything was nice.

Cons:

N/A

2026-03-25 • via Nuitee
L
Lee • solo_traveller • us
10
2026-03-23 • via Nuitee
M
Melissa • extended_group • us
8
2026-03-18 • via Nuitee
J
Jackson • couple • us
10
2026-03-08 • via Nuitee
A
Aubert • family_with_children • us
10
2026-02-27 • via Nuitee
D
Delores • couple • us
10
Very happy with the facility
Pros:

Clean

2026-01-28 • via Nuitee
R
RAMA • family_with_children • us
5
Pros:

No microwave in the room

Cons:

Microwave must in the room

2026-01-19 • via Nuitee
J
Jonathan • family_with_children • us
9
Clean room, and an easy stay.
Pros:

Room and lobby were new and clean.

Cons:

Google Maps navigation favored a path with a locked gate at the mall, took some time to travel around it.

2026-01-19 • via Nuitee
H
Holden • couple • us
10
2026-01-19 • via Nuitee
A
Alexis • couple • us
7
2026-01-19 • via Nuitee
H
Holden • couple • us
10
2026-01-19 • via Nuitee
W
William • solo_traveller • us
10
2026-01-15 • via Nuitee
N
Natalie • solo_traveller • us
10
Clean, kind and convenient
Pros:

Very clean. Tony was working Monday night/Tuesday morning. I went to the lobby at 3am looking for food as my blood sugar had dropped very low. She was so kind and helpful. I so appreciate her calmness and care.

2025-12-11 • via Nuitee
P
Princess • solo_traveller • us
10
2025-12-03 • via Nuitee
H
Heavenly • family_with_children • us
10
I was there for my god-daughter volleyball tournament and it was the perfect location with a lot of surrounding stores a
Pros:

Very Clean and Big

2025-12-03 • via Nuitee
J
Judith • couple • us
10
Great pleasant stay
Pros:

Breakfast was great! Friendly informative staff

Cons:

Nothing I could say I didn't like

2025-11-20 • via Nuitee