Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Great location
Clean facilities
Comfortable beds
Cons:
No on-site staff
Cold rooms
Difficult check-in process

Categories

Cleanliness
7.51
Multiple mentions of cleanliness but also issues with comfort and facilities.
Service
8.48
Fast responses from remote staff compensating for lack of on-site presence.
Location
9.02
Great proximity to temples and transportation options, highly praised.
Room Quality
7.97
Rooms are comfortable though some noted issues with temperature and lighting.
Amenities
7.5
Automated services appreciated, but limited facilities and some mentioned issues.
Value for Money
8.46
Reasonably priced given the location and quality of facilities.
Food and Beverage
8.21
No specific mentions, maintaining target rating.
Overall Experience
8.48
Positive feedback overall, with some concerns noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:55

Property Description

City Views and Modern Comforts
Enjoy stunning city views from the comfort of your air-conditioned room at HALE Kyoto Toji#Tabist. With free WiFi and a private bathroom in each 4-star room, relaxation and convenience are guaranteed.

Convenient Location
Situated just 1.1 km from Kyoto Station and within close proximity to the city centre, our hotel provides easy access to key attractions like Kyoto Shigaku Kaikan Conference Hall and Sanjusangen-do Temple, making it an ideal choice for travelers.

Amenities for a Pleasant Stay
Unwind in rooms equipped with a desk, flat-screen TV, and complimentary toiletries, ensuring a comfortable and enjoyable stay. Whether you're here for business or leisure, HALE Kyoto Toji#Tabist caters to all your needs.

Book your stay at HALE Kyoto Toji#Tabist for a memorable experience in Kyoto.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 251 reviews
Cleanliness: 7.51
Service: 8.48
Location: 9.02
Room Quality: 7.97
Amenities: 7.5
Value for Money: 8.46
Food and Beverage: 8.21
Overall Experience: 8.48
P
Parveen extended_group in
9
2026-01-25 via Nuitee
S
Stefani family_with_children au
9
2026-01-20 via Nuitee
P
Pedro couple br
7
Pros:

They were clean, close enough to Kyoto Station and the check out process is quick.

Cons:

The check in time is very late and since there is no one at the hotel, you'll have to wait at the street. The facilities also could be better, they are very limited.

2026-01-20 via Nuitee
P
Priscilla couple au
8
Very nice.
Pros:

High technology, barcode worked really well, and room was pretty clean.

Cons:

Just a bit dirty in the bathup when we came.

2026-01-20 via Nuitee
K
kyoko extended_group jp
8
2026-01-19 via Nuitee
K
Kathleen couple us
10
Great location and very clean facility!
Pros:

The location was absolutely fantastic, just a nice walk away from Kyoto Station. Far enough that it wasn't crowded but still close to neat things. While no staff was on hand, they were very punctual in replying to messages. The room was very small but well laid out, making it easy to navigate. The shower was one of the best I've ever had in my life.
Do be prepared to check your email for your codes. That's key. Figuratively and literally!

Cons:

The beds were very firm. Which I liked, though my spouse did not. It's definitely something for other travelers to be aware of. Also, the air conditioner was very loud, but that was also not necessarily bad as it functioned as something of a white noise machine.

2026-01-19 via Nuitee
M
mariko solo_traveller jp
8
快適でした。
Pros:

宿泊料金が格安な割に、部屋が清潔で快適に過ごせた。
無人である点が少々不安だったが、特に問題はなかった。
チェックインがオンラインでできたのが良かった。

Cons:

部屋の中に宿泊に関する説明文のようなものがなかった。浄水器で水を汲みに行きたいと思ったが、オー卜ロックなのか・再度部屋に入るにはQRコードをかざす必要があるのかが分からなかった。

ネスプレッソの使い方がわからなかった。説明用のQRコードを読み込んだものの、エラーが出て結局よくわからず、ネットで調べてやったけどうまくいかなかった。

2026-01-19 via Nuitee
K
KAZUHIRO extended_group jp
10
未知の体験ホテル
Pros:

スタッフのいない完全無人化システムを初めて体験したこと。QRコードで出入りが管理されていたこと。

Cons:

何かトラブルが発生した時に、迅速に対応してもらえるか不安だった。

2026-01-19 via Nuitee
M
mai extended_group jp
10
また泊まりたい
Pros:

部屋が広くアメニティも揃っていて清潔感もあった

Cons:

ドライヤーが割れていた。コーヒー用のカップのサイズが合っていなかった。

2026-01-19 via Nuitee
O
ozge family_with_children tr
8
2026-01-19 via Nuitee
S
SAWAKA extended_group jp
7
2026-01-15 via Nuitee
K
KEIKO family_with_children jp
8
満足
Pros:

静かで綺麗

Cons:

自販機がほしい

2026-01-15 via Nuitee
M
Mervyn solo_traveller au
8
Pleasant
Pros:

Location good walking distance to Kyoto city

Cons:

Provide an iron and ironing board service

2026-01-15 via Nuitee
T
Tiia family_with_children fi
8
2026-01-09 via Nuitee
A
Alex family_with_children es
8
2026-01-05 via Nuitee
Y
Yuhi couple jp
10
2026-01-05 via Nuitee
M
Marta family_with_children it
8
2026-01-04 via Nuitee
Y
YUKIE family_with_children jp
8
2025-12-31 via Nuitee
A
Alyssa couple au
9
2025-12-30 via Nuitee
M
Maria couple es
8
Pros:

La cercanía al templo Toji y a la estación de Kioto (10 min andando). Zona super tranquila y tradicional pero muy bien comunicada con todos los lugares de interes. La habitación muy comoda y acogedora.

Cons:

No hay recepción ni personal físico. El tema del acceso mediante QR nos dió problemas dos días, se solucionó rapido porque el personal del hotel principal está muy pendiente. Enviamos las maletas desde nuestro hotel de tokio y tuvimos que ir a recogerlas al hotel principal que está a 10 min en bus de este, lo que es un poco atraso.

2025-12-18 via Nuitee