Tru By Hilton Comstock Park Grand Rapids

Hotels
•
Tru by Hilton
340 Dodge Rd NE, Comstock Park, Michigan, 49321 , Comstock Park , US
1-616-286-6555

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Pets allowed

Facilities

Elevator
Arcade/game room
Safe-deposit box at front desk
Wheelchair accessible parking
Snack bar/deli
Free self parking
24-hour fitness facilities
Wheelchair-accessible van parking
Wheelchair-accessible pool
Wheelchair-accessible fitness center
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Great breakfast options
Cons:
Small rooms
Limited parking
Issues with breakfast availability

Categories

Cleanliness
8.84
Generally positive mentions of cleanliness, but complaints about air quality and odd smells indicate room for improvement.
Service
9.81
Most reviews highlight friendly staff and helpful service, although there were mentions of staff being overwhelmed.
Location
9.85
Great location near attractions, generally well-received by guests.
Room Quality
8.3
Mixed feedback - small rooms reported and some issues with air quality affecting comfort.
Amenities
9.33
Lacks certain amenities like coffee machines in rooms, but offers good common spaces.
Value for Money
9.29
Perceived as a budget option with fair pricing considering other offerings.
Food and Beverage
8.34
Breakfast received mixed reviews with multiple complaints about availability.
Overall Experience
9.81
Overall positive reviews with a few exceptions impacting specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 13:03

Property Description

Amenities for Your Comfort
Immerse yourself in the 24-hour fitness center, enjoy free Wi-Fi, and unwind in the arcade/game room.

Dining Options
Satisfy your cravings at the snack bar/deli, catering to all guests at Tru By Hilton Comstock Park Grand Rapids.

Convenient Features
Benefit from a 24-hour front desk, luggage storage, and free self-parking at this modern hotel. Make your stay exceptional with weekly housekeeping and LED TVs in all 100 rooms.

Explore the vibrant city from a prime location in Comstock Park. Indulge in a stay at Tru By Hilton Comstock Park Grand Rapids for a delightful experience.

Important information:

  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

Cleanliness: 8.84
Service: 9.81
Location: 9.85
Room Quality: 8.3
Amenities: 9.33
Value for Money: 9.29
Food and Beverage: 8.34
Overall Experience: 9.81
C
Carla • family
6
Pros:

1. Charged $25 for checking in 1 hour early. No other hotel has ever done that.
2. Front desk staff unfriendly and on their devices
3. No coffee in room. Meaning every morning you had to get dressed and go to lobby before you had time to just relax a bit upon waking.
4. No microwave.
5. Room small

2025-10-11 • via Nuitee
N
Nathan • family
10
Pros:

The breakfast was the best I’ve ever had, the parking was fast and easy and the location was great. Highly recommend!

2025-10-10 • via Nuitee
D
Deranda
10
Pros:

Always a great clean place to stay!!

2025-10-10 • via Nuitee
D
dave
10
Pros:

Front desk person was very nice. But needed help. 15 people trying to get checked in by only on desk person. Staffing Shortage

2025-10-09 • via Nuitee
T
Timothy
10
Pros:

Nice place

2025-10-07 • via Nuitee
R
Richard
8
Pros:

Rooms are small, but common space is really wonderful. Good breakfast as well.

2025-10-06 • via Nuitee
L
Laura
6
Pros:

Our room had a very odd smell when we entered. The front desk said they had no other rooms to move us to, so we stayed. The smell itself dissipated, but we both coughed all night; the cough cleared up in the morning right after we left the property. There's something going on with the air quality at this location.

2025-10-06 • via Nuitee
D
Deanna • family
10
Pros:

Friendly staff, clean facilities, and nice breakfast. The yogurt machine was out of order, but other than that great options.

2025-10-06 • via Nuitee
T
Tracy • partner
10
Pros:

Great place to stay near GR.

2025-10-05 • via Nuitee
K
Kimber
10
Pros:

Modern. Kind and helpful front desk staff. Great location. Could hear the people above us walking but wasn't terrible. Bed and sheets were super comfortable.

2025-10-04 • via Nuitee
S
Stephanie
10
Pros:

Very clean hotel. Comfortable bedding. Lots of parking. Safe area.

2025-10-03 • via Nuitee
B
Beverly • partner
10
Pros:

The staff was friendly, and the building and rooms were new and clean. The bed and bedding were especially comfortable.
We had our dog and it worked well for him too.
We slept through breakfast, so can't comment on that, but the coffee was better than a lot of places.

2025-10-03 • via Nuitee
K
Kodi
10
Pros:

Clean room

2025-10-01 • via Nuitee
B
Brandon
8
Pros:

parking filled up pretty quick at one point, and was hard to get parking.

2025-10-01 • via Nuitee
V
Vadim • family
10
Pros:

Best in the area. Fresh and clean interior. Clean pool. Everything great!

2025-10-01 • via Nuitee
J
Janis • family
6
Pros:

We couldn’t get on the Wi-Fi. The pillows were lumpy. But the real disappointment was the lack of food at breakfast. We got there at 8:30 and breakfast was supposed to be over at nine, but there were no eggs left, no oatmeal, and the yogurt machine was broken.

2025-09-30 • via Nuitee
J
John
6
Pros:

Nice hotel but staff gave off the feeling of always being inconvenienced by you.

2025-09-29 • via Nuitee
D
DeLaura • pet
8
Pros:

The hotel and staff were great, and the ability to bring pets was super convenient! (Also loved ability to text for any requests).
My only 2 negatives were the pillows were lumpy and felt “old” and that the soundproofing is not great. Can easily hear people above you walking and any noise in hallway.

2025-09-27 • via Nuitee
R
Robert
10
Pros:

Close to the start of the White Pine Trail.

2025-09-26 • via Nuitee
S
Stephen • family
10
Pros:

All good with the room.

2025-09-25 • via Nuitee