SpringHill Suites by Marriott New York Manhattan Chelsea

Hotels
•
SpringHill Suites
8.5 (14401 reviews)
140 West 28th Street , New York , US

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Small rooms
Inefficient cleaning

Categories

Cleanliness
8.21
Generally clean; however, some mentioned inefficiencies in daily cleaning.
Service
9.18
Staff were described as friendly and accommodating.
Location
9.22
Location is excellent, very close to attractions.
Room Quality
7.17
Rooms are small with limited storage, causing discomfort for larger groups.
Amenities
8.7
Basic amenities present; some extra comforts like 24h hot drinks.
Value for Money
8.66
Reasonable for the price given the location, despite some room issues.
Food and Beverage
8.21
Breakfast quality and offerings were decent but had room for improvement.
Overall Experience
8.68
Overall a pleasant stay, but issues with room size and cleanliness noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:46

Property Description

Prime Location in Chelsea District

Located in the heart of Chelsea, SpringHill Suites by Marriott New York Manhattan Chelsea offers easy access to iconic landmarks like Madison Square Garden, Flatiron Building, and Penn Station.

Modern Amenities and Comfort

Experience a comfortable stay in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms. Some rooms even boast stunning city views, ensuring a memorable stay for our guests.

Convenience and Accessibility

With a fitness centre on-site and close proximity to popular attractions such as Empire State Building and Macy's, SpringHill Suites provides the perfect base for exploring the vibrant city of New York.

Book now for an unforgettable stay at SpringHill Suites by Marriott New York Manhattan Chelsea.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Location

Guest Reviews

8.5
Based on 14401 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.22
Room Quality: 7.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
E
Elena • solo_traveller • it
9
Dopo tanti viaggi a New York, un hotel in cui tornare
Pros:

Anche se le camere sono piccole, la vista è talmente strepitosa da rendere il soggiorno indimenticabile. Abbiamo apprezzato il personale di reception, così giovane, allegro e informale, ma sempre competente e disponibile ad aiutarti (un ringraziamento speciale a Genesis) e il personale della sala colazione, davvero in gamba. L'offerta breakfast è varia e per noi soddisfacente (bravi con il gluten free, continuate così). Insomma, pur essendo parte di una catena, è un hotel che riesce a distinguersi, a non restare anonimo, emergendo per accoglienza e atmosfera. Inoltre è molto pulito e si trova nella strada dei fiorai, una delizia nelle giornate di sole. Quando tornerò a New York sarà la mia prima scelta

2026-09-19 • via Nuitee
M
MARIA • solo_traveller • cy
7
Lovely location, small room but Ok for couples, good choice for first-time NY travellers
Pros:

Great location, in the heart of Chelsea flower market. it feels safe and you get to experience the local vibe. Away enough from the touristic crowds but close enough to the main city attractions and shopping avenues..15 minutes away from Times Square. An underground station just a minute away opposite the hotel's front road.
The rooms are small but clean and stylish. Although the bathroom is tiny the shower and water pressure are pretty OK. We requested a middle floor, quite room which was offered to us.. not sure if this was accidental but it really enhanced the overall trip comfort. So go ahead and ask if you have a preference.
The breakfast is another plus, with a 3-option hot buffet, bagels, packaged cupcakes, eggs etc.Its not the typical intercontinental buffet you would find in a european hotel but pretty decent. Coffee and juice options are also good. Also Angelina"s bakery is a few steps away so you can grab pastries and good coffee if you fancy this sort of breakfast. The reception staff is polite..I would expect a warmer welcome upon arrival as it wasn't that busy but that's not a deal breaker. Its not the typical Marriot experience but for the city's standards its a very good option compared to other 4 start hotels on a similar price level.

Cons:

Room size
Telephone not working so we could not reach the reception but they got it fixed once we mentioned it.

2026-09-19 • via Nuitee
J
Joanna • family_with_children • pl
10
2026-09-19 • via Nuitee
L
Landman • solo_traveller • za
8
2026-09-19 • via Nuitee
E
Edri • couple • il
8
2026-09-19 • via Nuitee
M
Marek • solo_traveller • pl
4
Pros:

Tylko lokalizacja

Cons:

Do dwuosobowego pokoju wlozono drugie łóżko co powoduje że nie ma gdzie walizek postawić a co dopiero otworzyć, śniadanie to jakaś katastrofa 5 dni to samo suche bajgle i jajka i kiełbaski, jabłka i banan

2026-09-18 • via Nuitee
N
Nelson • couple • ar
9
Muy buena alternativa en MidTown con desayuno incluido .
Pros:

La vista desde la habitación, la limpieza , la ubicación y el desayuno .

Cons:

El tamaño de la habitación podría ser un poco más grande .

2026-09-18 • via Nuitee
Z
Zakouni • couple • ma
8
2026-09-18 • via Nuitee
F
Francein • extended_group • us
7
2026-09-18 • via Nuitee
M
MARIA JOSE • family_with_children • es
9
2026-09-18 • via Nuitee
Y
Yael • solo_traveller • il
9
Excellent location, room and staff
Pros:

Clean, comfortable, excellent location, nice breakfast, nice gym

Cons:

It may take the elevator a while to pick you up

2026-09-18 • via Nuitee
M
mauro • extended_group • it
3
An experience that I don't want to repeat
Pros:

How the hotel is positioned in NY. Very close to city center

Cons:

I have been in NY five times. This was the worst hotel experience I had. Rooms are sold for 4 but it's quite impossible live for 1 week in 4. No space for luggages and clothes and to move. About employees, they don't answer to Booking calls and very late to customer messages. Room cleaning: it was not specified that is planned every 2 days, so I need to ask clarifications and towels to reception. Lift are 4 but all of them are syncroned so the queue is very long. First night we had fire alarm so we had to went down, wait for half an hour and go bask to our room. Obviously the hotel is always fully booked, so they don't care about your needs. If is possible choose another one

2026-09-18 • via Nuitee
G
Giovanna • family_with_children • it
9
La camera al 45° piano vista lower Manhattan ha reso il soggiono un sogno
Pros:

La vista dalla camera, la posizione e i servizi complessivi

Cons:

-

2026-09-18 • via Nuitee
S
Sophia • solo_traveller • ca
6
Toooo small
Pros:

The decor the staff the location the cleanliness

Cons:

The size of the room. It was extremely tiny ridiculous really.

2026-09-18 • via Nuitee
K
Karen • couple • us
10
Would recommend
Pros:

Absolutely loved it I will be staying again and again everything was clean, in a convenient spot, I felt safe, and staff was so nice !

2026-09-18 • via Nuitee
M
Marco • extended_group • de
8
Tolles Hotel für Städtetripd
Pros:

Die Aussicht aus dem Zimmer und die Lage waren super

Cons:

Das Frühstück ein bisschen knapp und die Sitzgelegenheiten etwas eng

2026-09-18 • via Nuitee
P
Pietro • couple • it
9
Indimenticabile
Pros:

Posizione e camera fantastiche! Pulito e curato.

Cons:

Scarsità prodotti dolci della colazione, unico neo

2026-09-18 • via Nuitee
R
Rodrigo • extended_group • cl
7
Hotel de trabajo. Bueno para ir por pocos días y solo alojar.
Pros:

Precio calidad

Cons:

Demasiado masivo

2026-09-17 • via Nuitee
K
Kiss • couple • hu
10
Szuper
Pros:

Kiváló lokáció
Szuper kilátás

2026-09-17 • via Nuitee
D
Dino • couple • hr
10
2026-09-17 • via Nuitee