SpringHill Suites by Marriott New York Manhattan Chelsea

Hotels
•
SpringHill Suites
8.5 (14401 reviews)
140 West 28th Street , New York , US
+1 929-990-2800

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Small rooms
Inefficient cleaning

Categories

Cleanliness
8.21
Generally clean; however, some mentioned inefficiencies in daily cleaning.
Service
9.18
Staff were described as friendly and accommodating.
Location
9.22
Location is excellent, very close to attractions.
Room Quality
7.17
Rooms are small with limited storage, causing discomfort for larger groups.
Amenities
8.7
Basic amenities present; some extra comforts like 24h hot drinks.
Value for Money
8.66
Reasonable for the price given the location, despite some room issues.
Food and Beverage
8.21
Breakfast quality and offerings were decent but had room for improvement.
Overall Experience
8.68
Overall a pleasant stay, but issues with room size and cleanliness noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:46

Property Description

Prime Location in Chelsea District

Located in the heart of Chelsea, SpringHill Suites by Marriott New York Manhattan Chelsea offers easy access to iconic landmarks like Madison Square Garden, Flatiron Building, and Penn Station.

Modern Amenities and Comfort

Experience a comfortable stay in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms. Some rooms even boast stunning city views, ensuring a memorable stay for our guests.

Convenience and Accessibility

With a fitness centre on-site and close proximity to popular attractions such as Empire State Building and Macy's, SpringHill Suites provides the perfect base for exploring the vibrant city of New York.

Book now for an unforgettable stay at SpringHill Suites by Marriott New York Manhattan Chelsea.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Location

Guest Reviews

8.5
Based on 14401 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.22
Room Quality: 7.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
V
Valentin • extended_group • si
9
2026-10-17 • via Nuitee
E
Eva • extended_group • it
9
2026-10-17 • via Nuitee
M
Michele • extended_group • us
9
Perfect location when seeing a show at Madison Square Garden
Pros:

Location
The view from my 44 th floor room was spectacular

Cons:

The breakfast was mediocre and chaotic

I ended up skipping it

2026-10-17 • via Nuitee
K
Kelly • couple • nz
7
2026-10-17 • via Nuitee
N
nava • couple • us
7
Comfortable and good location
Pros:

Staff was very friendly, the elevators were very fast,
The location was good

Cons:

The bathroom is very small no place to put the stuff, and the bathroom door is a barn door, which does not close properly and it dies not feel private enough

2026-10-16 • via Nuitee
Z
Zumrut • couple • us
10
2026-10-16 • via Nuitee
T
Teresa • couple • us
9
Staff was nice check-in was easy. Breakfast was excellent. Jim facilities were decent. I would definitely stay here agai
Pros:

I love the location. It was close to Madison Square Garden, Walgreens, very easy to get to the subway.

Cons:

I can't find anything to complain about

2026-10-16 • via Nuitee
S
Sonia • family_with_children • es
8
Aconsejable
Pros:

El personal muy amable. El desayuno es básico pero suficiente para nosotros. Las camas son muy cómodas y el baño muy bien.

Cons:

No me gustó que teníamos una habitación doble de 2 camas de 135 y era bastante justa. No cabían las maletas, las camas, nosotros… era bastante estrecha.

2026-10-16 • via Nuitee
I
Isabela • couple • br
10
2026-10-16 • via Nuitee
N
Niveen • couple • il
10
Pros:

The location is excellent, our room view as perfect ⭐️

Cons:

The room was very small, I would replace the two beds with one king bed

2026-10-16 • via Nuitee
R
Ryan • solo_traveller • gb
7
Nice hotel in a prime location with beautiful city views
Pros:

Location was great in Chelsea, Manhattan and close to lots of attractions and subway stations

Cons:

Just the price really expensive

2026-10-16 • via Nuitee
I
Irmina • family_with_children • pl
10
Najlepszy pobyt w NY, bezpiecznie, wszędzie blisko i wspaniale widoki.
Pros:

Super lokalizacja, czysto, wygodne łóżka, wspaniały widok z okna, bardzo dobre, amerykańskie śniadania. Cudowny pobyt.

Cons:

Wszystko było super

2026-10-16 • via Nuitee
V
VIRGINIA • solo_traveller • gb
4
2026-10-16 • via Nuitee
A
Adriana • couple • br
10
2026-10-16 • via Nuitee
R
Ruth • family_with_children • il
3
Pros:

Excellent location.
Nice breakfast.
Nice staff, tried to help as much as they could.

Cons:

Rooms were TINY! The smallest I have ever seen, even in NY.
No desk in the room
Tiny shower.
No luggage rack.
Very low water pressure .
Could hardly find a spot to put our suitcases

2026-10-15 • via Nuitee
J
Janira • solo_traveller • pr
10
Pros:

Great staff and location. Varied breakfast buffet and very organized seating. Good transit in the elevators. Very clean!

Cons:

I liked everything.

2026-10-15 • via Nuitee
Éva • solo_traveller • hu
7
2026-10-15 • via Nuitee
Y
Yvette • couple • us
3
Death trap in the making
Pros:

Location is solid but that’s about it.

Cons:

Location is solid but it’s a disaster from a service perspective. The front desk wasn’t helpful and the elevators are a complete and utter nightmare. Always a line and an awful when there’s a line of people trying to check in and people trying to use the elevator. Imagine arriving to the lobby level and the elevator doors open and you can’t get out because the crowd of people blocking the doors. That’s the norm.

2026-10-15 • via Nuitee
J
JACOBO • extended_group • co
7
Pros:

It was in a good area

Cons:

Breakfast

2026-10-14 • via Nuitee
J
JACOBO • couple • co
7
Pros:

Location

Cons:

Breakfast

2026-10-14 • via Nuitee