SpringHill Suites by Marriott New York Manhattan Chelsea

Hotels
SpringHill Suites
8.5 (12968 reviews)
140 West 28th Street , New York , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Safety deposit box
Facilities for disabled guests
Fire extinguishers
Smoke alarms
CCTV outside property
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Small rooms
Inefficient cleaning

Categories

Cleanliness
8.21
Generally clean; however, some mentioned inefficiencies in daily cleaning.
Service
9.18
Staff were described as friendly and accommodating.
Location
9.22
Location is excellent, very close to attractions.
Room Quality
7.17
Rooms are small with limited storage, causing discomfort for larger groups.
Amenities
8.7
Basic amenities present; some extra comforts like 24h hot drinks.
Value for Money
8.66
Reasonable for the price given the location, despite some room issues.
Food and Beverage
8.21
Breakfast quality and offerings were decent but had room for improvement.
Overall Experience
8.68
Overall a pleasant stay, but issues with room size and cleanliness noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:46

Property Description

Prime Location in Chelsea District

Located in the heart of Chelsea, SpringHill Suites by Marriott New York Manhattan Chelsea offers easy access to iconic landmarks like Madison Square Garden, Flatiron Building, and Penn Station.

Modern Amenities and Comfort

Experience a comfortable stay in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms. Some rooms even boast stunning city views, ensuring a memorable stay for our guests.

Convenience and Accessibility

With a fitness centre on-site and close proximity to popular attractions such as Empire State Building and Macy's, SpringHill Suites provides the perfect base for exploring the vibrant city of New York.

Book now for an unforgettable stay at SpringHill Suites by Marriott New York Manhattan Chelsea.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.5
Based on 12968 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.22
Room Quality: 7.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
A
Anthony family_with_children fr
8
2026-03-21 via Nuitee
A
Andrea extended_group it
8
Pros:

Colazione buona
Possibilità di farsi the o cioccolata calda

Cons:

Letti un po’ troppo piccoli
Camera da 3 poco spazio per appendere i vestiti e riporre la valigia

2026-03-21 via Nuitee
D
Datwane couple us
10
2026-03-21 via Nuitee
E
Emma couple es
9
2026-03-21 via Nuitee
J
Jonathan Gabriel couple ch
7
2026-03-21 via Nuitee
E
Emanuele solo_traveller it
7
Pros:

Posizione, tutto sommato la colazione era decente e ben organizzata

Cons:

Ascensori da attendere per decine di minuti nei momenti affollati .
La stanza per 4 era un buco. Nulla a che vedere con le camere in Italia

2026-03-21 via Nuitee
D
Dženita family_with_children hr
10
Odlicno iskustvo
Pros:

Hotel je na odlicnoj lokaciji, u ulici punoj cvjecara. Recepcija je jako ljubazna i usluzna. Metro stanica sa jednom linijom je odmah na uglu ulice, a u blizini su jos dvije metro stanice te je lako presjedati na druge linije. Dobili smo sobu na 31 katu, pogled na finacijsku cetvrt i kip slobode. Pogled je spektakularan kako po noci, tako i po danu. Soba je cista, veliki udoban krevet, tv, mikrovalna, mini frizider i pegla. Kraj svakog kreveta je usb ulaz, tako da nije bio problem puniti mobitele. Samo par katova iznad nas, na 35 katu se mogao uzeti led iz ledomata. Slijedeci put cu opet doci u ovaj hotel.

Cons:

Klizna vrata od banje koja se ne mogu do kraja zatvoriti, fiksiran tus bez dodatne slusalice za tusiranje. Dorucak je bio ok, ali prilicno jednolican. Nedostaje obicnog sira i sunke za tost.

2026-03-21 via Nuitee
T
Tülin family_with_children tr
9
2026-03-21 via Nuitee
E
Elodie family_with_children fr
10
Perfect
Pros:

All

2026-03-21 via Nuitee
H
Helena family_with_children es
9
Buena relación calidad-precio
Pros:

La limpieza y la ubicación.

Cons:

El tamaño de las habitaciones y la escasa variedad de fruta en el desayuno.

2026-03-20 via Nuitee
P
Pablo family_with_children es
9
Pros:

La ubicación y el desayuno

Cons:

Tardan mucho en devolver el depósito de fianza

2026-03-20 via Nuitee
M
Marta family_with_children es
9
Pros:

Ubicación, limpieza y amabilidad del personal. Buena comunicación con transporte público.

Cons:

Tamaño de la habitación, pero bueno, priorizamos ubicación, que es excelente.

2026-03-20 via Nuitee
M
Mary solo_traveller us
10
Clean, comfortable stay in the heart of NYC
Pros:

Clean, comfortable and spacious (for NYC). Great view of the city skyline from my room on the 40th floor. Neighborhood felt safe and it was convenient to train station, subway, restaurants and tourist sights.

Cons:

Elevators were very crowded at certain times of day.

2026-03-20 via Nuitee
A
Alberto family_with_children it
9
Centralissimo e confortevole
Pros:

Doccia ampia e pulitissima
Colazione inclusa e deposito bagagli gratuito giorno della partenza
Caffe h24
Camere piccole ma confortevoli
È a due fermate di metro da times square!

Cons:

Aggiungerei qualche proposta per colazione. Tipo una macchina per waffle
Qualche ascensore express verso i piani più alti non guasterebbe

2026-03-20 via Nuitee
S
Sylvia extended_group de
7
Für eine Woche ,sehr gut
Pros:

Wir hatten ein Zimmer in der 45 .Etage ,die Aussicht war gigantisch schön und hat uns entschädigt ,das es kein Kleiderschrank gibt .Haben für eine Woche aus dem Koffer gelebt .
Das Frühstück ist akzeptabel im Vergleich zu andern Hotels schon gute Auswahl ,gibt Obst und Müsli .
Im Foyer ist den ganzen Tag Kaffee ,Tee und Wasser kostenlos zur Verfügung .

Cons:

Kein Kleiderschrank im Zimmer
Wenig Ablagen und Sitzmöbel

2026-03-20 via Nuitee
J
Janet solo_traveller ca
8
Cons:

Well situated in Chelsea, good value.

2026-03-20 via Nuitee
N
Nzola Balu family_with_children za
7
2026-03-20 via Nuitee
K
Khaled couple fr
10
2026-03-20 via Nuitee
F
Françoise family_with_children fr
8
2026-03-20 via Nuitee
C
Clément couple fr
9
Pros:

La localisation, le confort et la propreté des chambres et des équipement, le petit déjeuner copieux et varié

2026-03-20 via Nuitee