SpringHill Suites by Marriott New York Manhattan Chelsea

Hotels
SpringHill Suites
8.5 (14173 reviews)
140 West 28th Street , New York , us

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Small rooms
Inefficient cleaning

Categories

Cleanliness
8.21
Generally clean; however, some mentioned inefficiencies in daily cleaning.
Service
9.18
Staff were described as friendly and accommodating.
Location
9.22
Location is excellent, very close to attractions.
Room Quality
7.17
Rooms are small with limited storage, causing discomfort for larger groups.
Amenities
8.7
Basic amenities present; some extra comforts like 24h hot drinks.
Value for Money
8.66
Reasonable for the price given the location, despite some room issues.
Food and Beverage
8.21
Breakfast quality and offerings were decent but had room for improvement.
Overall Experience
8.68
Overall a pleasant stay, but issues with room size and cleanliness noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:46

Property Description

Prime Location in Chelsea District

Located in the heart of Chelsea, SpringHill Suites by Marriott New York Manhattan Chelsea offers easy access to iconic landmarks like Madison Square Garden, Flatiron Building, and Penn Station.

Modern Amenities and Comfort

Experience a comfortable stay in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms. Some rooms even boast stunning city views, ensuring a memorable stay for our guests.

Convenience and Accessibility

With a fitness centre on-site and close proximity to popular attractions such as Empire State Building and Macy's, SpringHill Suites provides the perfect base for exploring the vibrant city of New York.

Book now for an unforgettable stay at SpringHill Suites by Marriott New York Manhattan Chelsea.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.5
Based on 14173 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.22
Room Quality: 7.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
M
Mira Melanie family_with_children ca
10
2026-07-18 via Nuitee
N
Nowak solo_traveller pl
8
Pros:

Lokalizacja.Piękny widok z okna.
Komfortowe łóżko.

Cons:

Jedzenie nie spełniło moich oczekiwań.

2026-07-18 via Nuitee
N
Nicolas couple fr
10
2026-07-18 via Nuitee
N
Nicolas couple fr
10
Pros:

la localisation, le personnel, le petit déjeuner

2026-07-18 via Nuitee
M
Martina couple it
8
Ottima posizione, centralissima e buona pulizia
Pros:

La posizione è centrale e perfetta per visitare la città sia con i mezzi pubblici sia a piedi. La stanza era di giuste dimensioni per due persone e veniva rassettata e pulita tutti i giorni. Inoltre noi eravamo al 29 piano e la vista era meravigliosa.

Cons:

La colazione era poco varia e non sempre di buona qualità , prevalevano cibi confezionati.

2026-07-18 via Nuitee
E
Emily solo_traveller il
9
2026-07-18 via Nuitee
C
Cecile family_with_children fr
8
2026-07-18 via Nuitee
Z
Zuzana solo_traveller sk
8
2026-07-18 via Nuitee
A
Andreas couple co
10
Eficiente
Pros:

Nuevo y limpio

Cons:

Habitación muy pequeña y poco espacio para guardar la ropa

2026-07-17 via Nuitee
P
Perla couple pt
6
Ótima relação preço qualidade
Pros:

Ótima localização e o pequeno almoço é variado

Cons:

O barulho que o ar condicionado fazia

2026-07-16 via Nuitee
H
Hams solo_traveller eg
9
Very nice stay in New York
Pros:

The location is close to markets, shops and pharmacies. Safe area around. The staff are very friendly and always smiling. Daily cleaning service and a 24h coffee bar in the reception made my stay very comfortable

Cons:

Nothing except the booth for some other company providing airport transports and city tours. They are not very honest as I booked a private transport to the airport and I found they got me a shuttle with 8 people and the driver had to stop at each terminal after which I arrived late to my flight. I would appreciate if they told me this earlier so at least I could schedule my timings

2026-07-16 via Nuitee
A
Andoni family_with_children es
8
Bien ubicada pero justa en espacio
Pros:

La ubicación excelente, muy buen desayuno y el personal muy agradable y facilitador.

Cons:

Reservé una habitación con camas dobles y eran unas camas muy pequeñas para dormir dos personas. Y no había apenas espacio para dejar la ropa ni las maletas.

2026-07-16 via Nuitee
E
EDMILSON solo_traveller br
9
Mt bom
Pros:

Limpeza, atençao dos funcionarios, cafe da manha e localizacao

Cons:

Como é um hotel com.mts habitacoes o cafe da manha acaba sendo "barulhento"

2026-07-16 via Nuitee
Динара solo_traveller kz
10
Pros:

Все

Cons:

Все было хорошо

2026-07-16 via Nuitee
R
Robert solo_traveller us
10
Pros:

Pleasurable and restful with all the anenities

Cons:

Nothing

2026-07-16 via Nuitee
C
Chaya solo_traveller il
10
Pros:

everything was just fine. beds were comfortable. breakfast was amazing!

view from the room on the 31st floor was great.

I was surprised that the window opens... seems super dangerous...

room was very snug but that's how it is mostly in New York City.

still, it had in it everything we needed.

clean and comfortable.

And the elevator is super fast...

2026-07-16 via Nuitee
A
Andrea couple us
10
One of the best hotels ive been to.
Pros:

It was super clean and staff was amazing!

Cons:

Everything was great

2026-07-15 via Nuitee
Y
Yasmin couple il
10
Pros:

מלון מעולה, נקי, צוות אדיב, מקום מושלם.
אין ספק שנחזור אליו

2026-07-15 via Nuitee
R
Remziye Nur couple tr
8
2026-07-15 via Nuitee
S
SARA couple it
9
2026-07-15 via Nuitee