smartments Mannheim Hauptbahnhof

Hotels
•
SMARTments
8 (1362 reviews)
Heinrich-von-Stephan-Straße 20 , Mannheim , de

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Children allowed

Facilities

Non-smoking rooms
Lift / Elevator
Express check-in/check-out
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Allergy-free room
Lower bathroom sink
Emergency cord in bathroom
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Poor service during issues

Categories

Cleanliness
5.83
Negative sentiments expressed due to unclean rooms and unpleasant smells.
Service
8.3
Service was lacking with little support during issues but some guests reported helpful staff.
Location
9.84
Good location near Hauptbahnhof and city center, praised in multiple reviews.
Room Quality
7.29
Mixed feedback with complaints about rooms being small, unclean, or poorly arranged.
Amenities
8.32
Amenities were generally satisfactory, though some essentials like a kettle were missing.
Value for Money
7.28
Considered not good value by some guests due to room size and service availability.
Food and Beverage
8.83
No specific feedback, assumed standard quality for this hotel tier.
Overall Experience
8.3
Guests had various experiences; some negative but also some satisfied with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 05:14

Property Description

Modern Sustainable Property with Convenient Location
SMARTments business Mannheim Hauptbahnhof offers a sustainable stay just 400 metres from Mannheim Central Station. Enjoy air-conditioned rooms with free WiFi, private parking, and easy access to University of Mannheim.

Comfortable Rooms and Fully Equipped Kitchenettes
Relax in rooms with a flat-screen TV, private bathroom, and kitchenette including a dishwasher, microwave, and toaster. Each unit also provides bed linen, towels, and coffee machine for a cozy stay.

Accessible Facilities and Nearby Attractions
Benefit from disabled guest facilities, a lift, and proximity to National Theatre Mannheim and Luisenpark. Explore Mannheim with convenience and ease during your stay.

Book now for a sustainable and comfortable experience at SMARTments business Mannheim Hauptbahnhof.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MHG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 13 per day.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People 4 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1362 reviews
Cleanliness: 5.83
Service: 8.3
Location: 9.84
Room Quality: 7.29
Amenities: 8.32
Value for Money: 7.28
Food and Beverage: 8.83
Overall Experience: 8.3
G
German • solo_traveller • ar
7
Pros:

Limpieza

Cons:

Ubicación

2026-03-20 • via Nuitee
Z
Zhen • solo_traveller • de
10
2026-03-19 • via Nuitee
R
Ruth • solo_traveller • us
9
2026-03-15 • via Nuitee
P
Ping • family_with_children • cn
9
Pros:

地理位置优越，入住便捷，员工友好

Cons:

暂无

2026-03-15 • via Nuitee
R
Roberto • family_with_children • sn
9
Séjour chez vous parfait et a refaire
Cons:

On pourrais installer aussi une salle de fitness , même si petite

2026-03-15 • via Nuitee
M
Michel • family_with_children • de
10
Acogedor y cerca
Pros:

La ubicación es perfección, la habitación es muy bonita y la cocina tiene todo lo necesario.

Cons:

La Cobija es demasiado pequeña, reservé una cama doble pensando al menos que iba a tener comodidad pero no hubo.

2026-03-14 • via Nuitee
V
Vincent • family_with_children • fr
9
Pros:

Emplacement, tranquillité, parking

2026-03-12 • via Nuitee
D
Diana • couple • de
9
Gut für Kurzaufenthalte
Pros:

Super Lage, gute Ausstattung zum Selbstverpflegen

Cons:

Leider Erdgeschoss, Nix für Offen-Fenster-Schläfer

2026-03-11 • via Nuitee
N
Niklas-Elias • family_with_children • de
7
2026-03-10 • via Nuitee
C
Christine • couple • se
8
Gutes Preis-Leistungs-Verhältnis - 6 min. vom Hbf Mannhrim mit komplettküche MannheimMannheim
Pros:

Alles da, was man braucht - sogar eine kleine, aber vollständige Küche - super -
Super freundliche und aktiv hilfsbereite Dame am Empfang (03.03.26 morgens)
Das war eine tolle Problemlösung ~ Danke

Cons:

Der Self Check in war doch nicht ganz so easy - man benötigt erst einen Code um die äußere Glastüre zu öffnen und dann am Terminal selbst einzuchecken - aber Telefonnummer funktioniert und es meldet sich dann schnell jmd.
Merci

2026-03-09 • via Nuitee
A
Ana • solo_traveller • lt
10
2026-03-08 • via Nuitee
A
Armond • couple • fr
10
2026-03-06 • via Nuitee
J
Jeanny Kramer • solo_traveller • de
8
SmartMentMA
Pros:

Die, auch wenn ganz kleine, Küchenecke

Cons:

Nichts zu beanstanden.

2026-03-05 • via Nuitee
R
Rainer • family_with_children • de
9
Pros:

Zimmer ausreichend und gemütlich, alle notwendigen Küchenutensielen vorhanden. Zimmer ruhig. Check-in ohne Probleme

Cons:

Leider hat der Getränkeautomat nicht funktiomiert und wurde innerhalb von drei Tagen nicht repariert.

2026-03-04 • via Nuitee
L
Lukasz • couple • be
10
2026-03-04 • via Nuitee
M
Maier • solo_traveller • de
7
2026-03-03 • via Nuitee
G
Gabor • solo_traveller • hu
10
Perfect location, fully equipped, 5 mins walk from Hbf Mannheim.
Pros:

Perfect location, fully equipped, 5 mins walk from Hbf Mannheim. Fully automatised 0-24h check-in, zero contact. Next time I'll stay for more than 1 night there.

Cons:

The view is towards the railway station, so it's not nice but okay. Fun to watch the trains.

2026-03-02 • via Nuitee
Z
Zosmin • couple • de
10
2026-03-02 • via Nuitee
K
Krystyna • couple • pl
8
Чисто, приятно , тихо
Pros:

Свежий современный ремонт , чисто, есть всё необходимое и это всё удобно размещено на такой маленькой площади .

Cons:

Были небольшие нюансы :
1. В номере на двоих почему-то всего одна подушка и одно маленькое одеяло (думаю этот вопрос можно было решить )
2. Мы приехали как раз на выходные , рецепшн работал ограниченное время , поэтому некоторые вопросы решить не удалось (например, кофе машина в холле показывала ошибку и некого было позвать ).

2026-03-02 • via Nuitee
O
Oliver • couple • ch
10
2026-03-02 • via Nuitee