smartments Mannheim Hauptbahnhof

Hotels
•
SMARTments
8 (1362 reviews)
Heinrich-von-Stephan-Straße 20 , Mannheim , de

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Children allowed

Facilities

Non-smoking rooms
Lift / Elevator
Express check-in/check-out
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Allergy-free room
Lower bathroom sink
Emergency cord in bathroom
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Poor service during issues

Categories

Cleanliness
5.83
Negative sentiments expressed due to unclean rooms and unpleasant smells.
Service
8.3
Service was lacking with little support during issues but some guests reported helpful staff.
Location
9.84
Good location near Hauptbahnhof and city center, praised in multiple reviews.
Room Quality
7.29
Mixed feedback with complaints about rooms being small, unclean, or poorly arranged.
Amenities
8.32
Amenities were generally satisfactory, though some essentials like a kettle were missing.
Value for Money
7.28
Considered not good value by some guests due to room size and service availability.
Food and Beverage
8.83
No specific feedback, assumed standard quality for this hotel tier.
Overall Experience
8.3
Guests had various experiences; some negative but also some satisfied with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 05:14

Property Description

Modern Sustainable Property with Convenient Location
SMARTments business Mannheim Hauptbahnhof offers a sustainable stay just 400 metres from Mannheim Central Station. Enjoy air-conditioned rooms with free WiFi, private parking, and easy access to University of Mannheim.

Comfortable Rooms and Fully Equipped Kitchenettes
Relax in rooms with a flat-screen TV, private bathroom, and kitchenette including a dishwasher, microwave, and toaster. Each unit also provides bed linen, towels, and coffee machine for a cozy stay.

Accessible Facilities and Nearby Attractions
Benefit from disabled guest facilities, a lift, and proximity to National Theatre Mannheim and Luisenpark. Explore Mannheim with convenience and ease during your stay.

Book now for a sustainable and comfortable experience at SMARTments business Mannheim Hauptbahnhof.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MHG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 13 per day.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People 4 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1362 reviews
Cleanliness: 5.83
Service: 8.3
Location: 9.84
Room Quality: 7.29
Amenities: 8.32
Value for Money: 7.28
Food and Beverage: 8.83
Overall Experience: 8.3
V
Veronika • family_with_children • de
10
Pros:

Ruhe. Großes appartement. Freundliche Mitarbeiter. Früheres Check in

2026-02-14 • via Nuitee
T
Thomas • solo_traveller • de
7
2026-02-13 • via Nuitee
A
Arboleda delgado • family_with_children • es
10
2026-02-13 • via Nuitee
A
Aijana • family_with_children • de
7
Pros:

Звукоизоляция

Cons:

Кто то до нас видимо жарил в тостере что-то жирное , после включения запах был ужасный.

2026-02-12 • via Nuitee
S
Sven • family_with_children • de
10
Pros:

Rund um zufrieden. Außergewöhnlich nette Mitarbeiter

Cons:

Alles Prima

2026-02-11 • via Nuitee
H
Huai-Wu • solo_traveller • de
10
2026-02-08 • via Nuitee
Y
yuji • solo_traveller • jp
9
2026-02-08 • via Nuitee
G
Giordano • couple • nl
8
2026-01-30 • via Nuitee
F
Frank • solo_traveller • de
8
2026-01-30 • via Nuitee
T
Thomas • solo_traveller • de
7
Pros:

Nah am Hauptbahnhof.

Cons:

Sehr unpersönlich, sowohl bei der Ankunft als auch beim Auschecken kein Personal zu sehen.

2026-01-30 • via Nuitee
R
Rohin • family_with_children • de
2
2026-01-29 • via Nuitee
J
Jörg • family_with_children • de
10
2026-01-29 • via Nuitee
R
Rosier • couple • us
10
2026-01-27 • via Nuitee
S
Santiago • solo_traveller • de
10
2026-01-27 • via Nuitee
J
Jochen • extended_group • de
7
Praktisch und zweckmäßig für einen kurzen Aufenthalt
Pros:

Nette, praktische Zimmer, alles da was man für einen kurzen Aufenthalt benötigt.

Cons:

Der Snack Automat in der Lobby war abends defekt - keine alternative Möglichkeit etwas zu kaufen. Das Apartement war nicht allzu sauber. (Die Socken der Vorgängerin lagen noch in der Garderobe, sowie der Teil eines Piercings im Bad.

2026-01-26 • via Nuitee
A
Anicque • family_with_children • de
9
2026-01-26 • via Nuitee
W
Wojtaszek • family_with_children • de
9
2026-01-25 • via Nuitee
A
Agnieszka • family_with_children • de
10
2026-01-25 • via Nuitee
S
Stephano412 • solo_traveller • de
9
Gutes Hotel direkt am Bahnhof
Pros:

Super schönes eingerichtetes Zimmer. Schöner Ausblick im 6 Stock.
Alles sehr groß.

Cons:

Wasserstrahl sehr soft gewesen, nicht genügend Druck vorhanden.

2026-01-24 • via Nuitee
M
Marcos Magno • couple • de
7
2026-01-23 • via Nuitee