Hilton Garden Inn Albany, WA

Hotels
Hilton Garden Inn
8.7 (2761 reviews)
3 Toll Place , Albany , AU

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleaning issues
Limited breakfast variety

Categories

Cleanliness
7.8
Some issues with dust in the room and cleaning left undone.
Service
9.3
Staff were fantastic and helpful, providing a generally good experience.
Location
9.3
Great location close to everything, with beautiful views.
Room Quality
8.8
Rooms were comfortable and lovely, but some lacked detailed cleaning.
Amenities
8.8
Standard amenities appropriate for the hotel tier, with some suggestions for improvements.
Value for Money
8.3
Some felt it was pricey but overall a good experience.
Food and Beverage
8.3
Generally good food but variety, especially for breakfast, requires improvement.
Overall Experience
9
Overall a positive experience with room for minor improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:40

Property Description

Luxurious Accommodation
Indulge in a stay at Hilton Garden Inn Albany, WA where air-conditioned rooms with modern amenities and stunning sea views await you. Enjoy a comfortable rest on plush bedding and unwind with in-room entertainment options.

Dining Excellence
Savor a delightful culinary experience at our restaurant offering a diverse menu of Australian, local, and international dishes. Whether you prefer a hearty buffet breakfast or a customized vegan meal, we cater to all dietary preferences with flair.

Convenient Location
Located near popular attractions like National Anzac Centre and Albany Waterfront Marina, our hotel provides easy access to explore the best of Albany. Benefit from multilingual staff assistance and make the most of your stay with us.

Book your stay at Hilton Garden Inn Albany, WA for a memorable and enriching experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ALH

Location

Guest Reviews

8.7
Based on 2761 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 8.3
Overall Experience: 9
D
Dinushika family_with_children au
6
2026-09-10 via Nuitee
S
Scott family_with_children au
9
2026-09-08 via Nuitee
B
Birdi couple au
10
2026-09-08 via Nuitee
M
Michael couple au
7
Pros:

Charging points

2026-09-07 via Nuitee
R
Robert couple nz
8
2026-09-07 via Nuitee
E
ERIN couple au
8
Great
Pros:

It was all good - location and facilities

Cons:

Beds were uncomfortable and pillows too soft

2026-09-07 via Nuitee
T
Tiana couple au
10
10/10 would definitely be booking a stay here again.
Pros:

Everything, the location, the service and cleanliness of the rooms and Hotel. Staff were very helpful and friendly.

Cons:

Nothing

2026-09-07 via Nuitee
M
MING YEAT couple au
10
2026-09-07 via Nuitee
S
Steve couple au
9
Cons:

Breakfast was badly organised. Slow replacemrnt of empty plates.
Managment issue.
Otherwise a good stay.

2026-09-06 via Nuitee
P
Penelope couple au
7
Lovely location and staff were amazing.
Pros:

Breakfast had a good variety
Rooms a good size

Cons:

Pillows weren't that fabulous. not very comfortable
Windows really dirty

2026-09-06 via Nuitee
D
Deb FARMER solo_traveller au
8
Lovely weekend stay
Pros:

A contemporary clean and comfortable hotel. Friendly staff and great location.

Cons:

Breakfast next morning was like a Coles cafeteria. So many people and no clean cups or glasses to get a drink from so waiting for a coffee and juice. The pancake mix ran out so kids were lining up next to tables with no space between us. It was awful and spoilt our stay. Staff did their best but just couldnt keep up with demand.

2026-09-03 via Nuitee
S
Shanae couple au
9
2026-09-01 via Nuitee
J
John solo_traveller au
8
Convenient location and all facilities very good. Well looked after by your staff, thankyou
Pros:

Enjoyed breakfast selection and venue

Cons:

Climate control console in room difficult to navigate until you worked out what was what. Suggest an information card on how to navigate and operate properly.

2026-09-01 via Nuitee
C
Clare couple au
10
Hotel was very clean and comfortable. Staff were helpful and friendly. Great stay
Pros:

Great location. Clean and modern and very quiet

Cons:

It was all really good

2026-09-01 via Nuitee
C
Christopher family_with_children au
10
Pros:

Everything

2026-08-31 via Nuitee
S
Shrestha couple au
10
2026-08-31 via Nuitee
A
Anushka solo_traveller au
10
2026-08-30 via Nuitee
A
Angela family_with_children au
3
A shame: our stay at Hilton Busselton was much nicer
Pros:

Clean.

Cons:

To get room service was a nightmare. Plus a $5 fee to bring up one flight of stairs (there is an option to collect but we were bathing, feeding getting Bub to sleep).
The baby’s mattress was made upside down (so she was sleeping on cardboard until we noticed). When I told the reception the next day, she didn’t seem to think it was a big deal. I wonder how the staff would like to sleep on cardboard and not be able to communicate they are uncomfortable.

2026-08-27 via Nuitee
D
Declan couple au
10
2026-08-26 via Nuitee
M
Maggie couple au
9
2026-08-26 via Nuitee