Courtyard by Marriott Merida Downtown

Hotels
Marriott
9.2 (120 reviews)
Av. Colon 504, Mérida, YUC, 97000 , Mérida , MX

Pets allowed

Facilities

No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Garden
Wheelchair accessible
Elevator
Conference space
Bicycle rentals nearby
See all facilities

Review Highlights

Pros:
Good location
Nice hotel staff
Cons:
Invasion of privacy

Categories

Cleanliness
8.28
The hotel staff and rooms were very nice and well kept.
Service
9.75
Encountered staffing issues and lack of notification when entering rooms.
Location
9.29
I love all around the area and places to go.
Room Quality
9.24
The hotel staff and rooms were very nice and well kept.
Amenities
9.27
Standard quality for this hotel tier.
Value for Money
9.23
Standard quality for this hotel tier.
Food and Beverage
9.28
Standard quality for this hotel tier.
Overall Experience
9.25
Mixed experiences due to service issues, but generally positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 21:29

Property Description

Welcome to Courtyard by Marriott Merida Downtown, where comfort meets convenience in the heart of Mérida!

Recreational Retreats
Unwind at our spectacular outdoor pool or maintain your fitness regime at our 24-hour fitness center, designed to refresh your spirit and energize your stay.

Culinary Delights
Savor exquisite local and international cuisine at our Napa restaurant, or indulge in 24-hour room service to enjoy a delicious meal in the comfort of your room. Don't miss our daily buffet breakfast to kick-start your day!

Business-Friendly Amenities
Stay productive with our 24-hour business center and flexible meeting spaces, perfect for events or conferences. With complimentary Wi-Fi and convenient self-parking, your professional needs are well taken care of.

Experience the vibrant culture of Mérida and enjoy a stay that combines leisure and functionality. Book your getaway today!

Important information:

  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

9.2
Based on 120 reviews
Cleanliness: 8.28
Service: 9.75
Location: 9.29
Room Quality: 9.24
Amenities: 9.27
Value for Money: 9.23
Food and Beverage: 9.28
Overall Experience: 9.25
M
Marcia
10
Pros:

Very good!

2025-10-03 via Nuitee
C
cezar partner
10
Pros:

I love all around the area and places to go

2025-08-29 via Nuitee
J
JUAN family
10
Pros:

Good experiences.

2025-08-05 via Nuitee
A
Andrew
10
Pros:

The Hotel Staff and rooms where very noce and well kept.

2025-08-03 via Nuitee
M
MnmHall Family Noblesville, Hamilton County, Indiana
2
Don’t stay here…
Pros:

Do not stay here! We JUST had two employees let themselves into our room without knocking or any notification. It is 9:00 am and they tried to tell us it was due to us supposed to be already checked out. Stood there a few minutes arguing that k had already confirmed the night before that check out is at noon. Once I said that, they backed down.
1. Why are they entering rooms w/o knocking?
2. They acknowledge that check out is at noon.

I called the front desk and they couldn’t explain why their employees are entering a room w/o notification. In fact they told me we were “okay”?!&!?
For your safety, DO NOT STAY here.

2025-07-30 via Tripadvisor
T
Todd
10
Pros:

The Courtyard by Marriott Merida Downtown is now one of my favorite places to stay. The staff was very friendly and helpful, the room was nice, and the breakfast buffet was delicious. I'll be staying there again in the near future. Thank you for making my stay really good.

2025-07-06 via Nuitee
C
Carlos
10
Nice Choice
Pros:

The hotel is located in a good area. The facilities are very nice, and the room was in good condition.

2025-06-30 via Nuitee
J
Jorge
2
Pros:

The mattress was old and terribly soft

2025-06-20 via Nuitee
H
Hector
10
Pros:

Na

2025-06-13 via Nuitee
A
ariadna family
10
Pros:

Limpio, tranquilo, la piscina tiene una vista hermosa para disfrutar de un bello atardecer.

2025-05-03 via Nuitee
D
Diana
10
Pros:

perfect

2025-04-19 via Nuitee
R
Rosana
10
Pros:

Staff was pleasant and room was clean.

2025-04-16 via Nuitee
R
Ricardo family
8
Pros:

The staff was amazing but my mom got stuck in the elevator for approx 10 mins and they put us up in the 10 floor which is the top floor not including the rooftop and there was a lot of noise and movement one night that went on u til I called downstairs and they had the noise stop. I believe some workers were moving tables and chairs and other heavy things around

2025-04-03 via Nuitee
R
roberto
8
Pros:

Very well positioned , view from the room poor

2025-04-03 via Nuitee
R
rita
10
Pros:

Comfortable accommodation, beautiful property and helpful staff

2025-03-26 via Nuitee
K
Ken
10
Pros:

Very well priced. Outstanding pool and deck on roof. Walkable to restaurants and shopping. Friendly staff. Highly recommended.

2025-03-25 via Nuitee
R
Robert A family
10
Pros:

I felt safe and people around the area nice. We would definitely go back!!!

2025-03-22 via Nuitee
B
Borys
10
Pros:

Was great

2025-03-21 via Nuitee
B
benito family
10
Pros:

Locazion excelente

2025-03-19 via Nuitee
R
Roger family
10
Pros:

This hotel was outstanding, one of the best! The free Underground parking was so easy and convenient. Lobby personnel were friendly, professional, and spoke English well. Restaurant staff and food was excellent and the breakfast was amazing. We absolutely loved our stay there.

2025-03-08 via Nuitee