Brown Mamilla

Hotels
Brown Hotels
8.2 (51 reviews)
41 Hillel St., Corner Ben-Sira St., Jerusalem, Jerusalem District, 9418105 , Jerusalem , IL

Pets allowed

Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Outdoor pool - seasonal
Elevator
Library
Multilingual staff
Free newspapers in lobby
Smoke-free property
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Cons:
Cleanliness issues
Dark small room

Categories

Cleanliness
7.49
Shower kept flooding, indicating cleanliness issues.
Service
8.96
Staff were very helpful with cleaning up.
Location
9
Great location.
Room Quality
7.45
Dark small room, indicating lower quality.
Amenities
8.18
Standard quality for this hotel tier.
Value for Money
8.14
Standard quality for this hotel tier.
Food and Beverage
8.19
Standard quality for this hotel tier.
Overall Experience
8.16
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:13

Property Description

Discover a serene oasis in the heart of Jerusalem at Brown JLM Mamilla, where luxury meets convenience.

Indulge in Relaxation: Unwind with our onsite massages or take a refreshing dip in the seasonal outdoor pool, the perfect way to rejuvenate after a day of exploration.

Comfort and Connectivity: Each of our 46 elegant guestrooms features LCD televisions and minibars, ensuring all the comforts of home. Stay connected with complimentary wireless internet access throughout your stay.

Vibrant Social Spaces: Join fellow guests at our daily complimentary reception or unwind at the bar/lounge, where delightful drinks await you after a day of sightseeing.

Experience Jerusalem like never before—book your stay at Brown JLM Mamilla today!

Important information:

  • The seasonal pool will be open from May 01 to September 30.
  • Pool access available from 10:00 AM to 5:00 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 5 and up.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Covid

    Guests must provide proof of COVID-19 vaccination

See all policies

Location

Guest Reviews

8.2
Based on 51 reviews
Cleanliness: 7.49
Service: 8.96
Location: 9
Room Quality: 7.45
Amenities: 8.18
Value for Money: 8.14
Food and Beverage: 8.19
Overall Experience: 8.16
G
Gavin partner
6
Pros:

Dark small room. Shower kept flooding but staff were very helpful with cleaning up. Great location. Hotel needs some repairs.

2025-08-19 via Nuitee
M
Molly partner
2
Pros:

This hotel simply isn’t worth the price. The room was small and not particularly clean, the staff was not welcoming, and we were deeply disappointed.

2024-12-18 via Nuitee
T
Tziona
10
Pros:

Big fan of brown. First time at this one - great service and everything you expect (and then some). See you again soon

2024-11-30 via Nuitee
R
Ron
2
שירות רע מאוד
Pros:

שירות מזעזע

2024-09-29 via Nuitee
S
Sanda
10
Pros:

We had a great time in the roof pool and the room was so nice!

2024-06-14 via Nuitee
A
alexander
4
Pros:

my window was facing a dump with pile of rubbish

2024-03-05 via Nuitee
M
moshe
10
My best experience staying in Jerusalem
Pros:

It’s my 5th time I’m booking this hotel , everything was perfect as always .. great service , check in , room , view , location and the amazing tasty breakfast.. can’t ask for more

2024-02-08 via Nuitee
S
stuart
10
Pros:

Great value
Delicious breakfast in nice restaurant

Restaurant pleasant for drinks and rendezvous

Like new hotel

Small bathroom and bedroom

2024-02-06 via Nuitee
F
Fiona
10
Pros:

wonderful unique property! Friendly staff and great location! What a pleasure to visit!

2023-12-14 via Nuitee
N
Nurit partner
8
Pros:

We love staying at the hotel. Stayed there before.
The bed sheet had holes and the bath towel had seen better days

2023-12-08 via Nuitee
K
Kenneth
10
Thumbs up
Pros:

Nice room & great location. Would definitely stay here again.

2023-10-24 via Nuitee
N
Noel partner
10
Pros:

While the room is a bit on the small side, it's a nice hotel with plenty of options for donong nearby. There's also a outdoor pool and area on the rooftop where you can enjoy the sun.

2023-10-06 via Nuitee
S
Stuart
8
Perfect Location
Pros:

The room was small with no draws to put things in but we loved the location and the roof top pool was great.

2023-08-12 via Nuitee
D
David
10
Pros:

I must mention the service of the hotel. excellent. The rooms are great. And there is a guy who received us named Abdullah. Very kind and polite. Excellent service.

2023-08-07 via Nuitee
J
JAQUELINE family
4
Pros:

The room was very dirty. It was full of dust, the carpet was disgusting and the sheets were dirty. The staff at night is useless they don’t even answer when you say hello.

2023-07-14 via Nuitee
N
Niloofar
6
Pros:

Great location, but the room is very small, no closet. Service was fine. Not clean

2023-07-02 via Nuitee
T
Tal
6
Mediocre experience
Pros:

Pros - Nice and pleasant hotel stuff, the hotel design is good and relatively new, nice pool on the roof.
Cons- the room was too small and not clean (bathroom, walls). The breakfast service was very slow, they stuff didn’t managed to provide good service to all tables, there weren’t enough towels in the pool, so we had to go to the lobby to get some towels.
The hotel gave us a relatively small room with one side of the bed was the room wall which was very uncomfortable to access the bed, and it wasn’t appears on the hotel room pictures.

2023-06-26 via Nuitee
C
Carlos Alberto Mendez family
10
Pros:

Everything was awesome. However, the room we picked was extremely small. If you can afford it, get a bigger room ( I think ours was 118 sq feet). On the other hand, the staff was friendly, breakfast is good and the hotel is walkable to most Old City sites.

2023-05-29 via Nuitee
G
Gregory
10
Pros:

I liked the location

2023-05-20 via Nuitee
E
Ekaterina
8
Pros:

N/a

2023-05-20 via Nuitee