Brown Mamilla

Hotels
•
Brown Hotels
8.2 (51 reviews)
41 Hillel St., Corner Ben-Sira St., Jerusalem, Jerusalem District, 9418105 , Jerusalem , IL
97-2-2-6251900

listing image 1
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Pets allowed

Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Outdoor pool - seasonal
Elevator
Library
Multilingual staff
Free newspapers in lobby
Smoke-free property
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Cons:
Cleanliness issues
Dark small room

Categories

Cleanliness
7.49
Shower kept flooding, indicating cleanliness issues.
Service
8.96
Staff were very helpful with cleaning up.
Location
9
Great location.
Room Quality
7.45
Dark small room, indicating lower quality.
Amenities
8.18
Standard quality for this hotel tier.
Value for Money
8.14
Standard quality for this hotel tier.
Food and Beverage
8.19
Standard quality for this hotel tier.
Overall Experience
8.16
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:13

Property Description

Discover a serene oasis in the heart of Jerusalem at Brown JLM Mamilla, where luxury meets convenience.

Indulge in Relaxation: Unwind with our onsite massages or take a refreshing dip in the seasonal outdoor pool, the perfect way to rejuvenate after a day of exploration.

Comfort and Connectivity: Each of our 46 elegant guestrooms features LCD televisions and minibars, ensuring all the comforts of home. Stay connected with complimentary wireless internet access throughout your stay.

Vibrant Social Spaces: Join fellow guests at our daily complimentary reception or unwind at the bar/lounge, where delightful drinks await you after a day of sightseeing.

Experience Jerusalem like never before—book your stay at Brown JLM Mamilla today!

Important information:

  • The seasonal pool will be open from May 01 to September 30.
  • Pool access available from 10:00 AM to 5:00 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 5 and up.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Covid

    Guests must provide proof of COVID-19 vaccination

See all policies

Location

Guest Reviews

8.2
Based on 51 reviews
Cleanliness: 7.49
Service: 8.96
Location: 9
Room Quality: 7.45
Amenities: 8.18
Value for Money: 8.14
Food and Beverage: 8.19
Overall Experience: 8.16
Y
Yahir • couple • fr
4
Cons:

J’ai été déçue par la différence de traitement appliquée aux clients. J’avais réservé ma chambre via Booking et j’ai demandé à conserver la chambre quelques heures de plus jusqu’au soir. L’hôtel m’a demandé un supplément de 300 shekels.

Mon frère, qui séjournait au même hôtel aux mêmes dates mais avait réservé directement auprès de l’établissement, a obtenu exactement le même service pour seulement 150 shekels.

Lorsque j’ai demandé une explication au personnel de l’hôtel, on m’a répondu que mon frère avait payé sa réservation plus cher que moi. Je ne considère pas cela comme une justification valable : j’ai payé le tarif qui m’a été proposé lors de ma réservation, et cela ne devrait pas entraîner un supplément deux fois plus élevé pour un service identique.

Je dispose des factures permettant de confirmer ces montants. Cette situation m’a donné le sentiment d’être pénalisée pour avoir réservé via Booking, ce qui est regrettable et a laissé une impression négative malgré le reste du séjour.

2026-06-06 • via Nuitee
R
Roee • couple • il
10
היה מושלם.
Pros:

מיקום מרכזי, מלון יפה נעים, חדר גדול ומרווח, מרפסת גדולה, מענה מהיר מאוד מהצוות של המלון, אנטון מנהל המלון שירותי מאוד נותן יחס חם אוהב ודואג, לא אומרים לא לשום צורך. האוכל בארוחת הבוקר ממש ממש טעים.
הבריכה נעימה וכיפית.

2026-06-06 • via Nuitee
B
benhaim • couple • il
8
2026-06-06 • via Nuitee
M
Max • solo_traveller • gb
10
2026-06-04 • via Nuitee
D
Dorit • solo_traveller • il
3
לא נחזור למלון זה
Cons:

החדר לא היה נקי.
זרם מים חלש
חשוך
חדר קטן
חוסר עמידה בזמנים( ארוחת בוקר)

2026-06-03 • via Nuitee
M
Max • solo_traveller • gb
10
2026-06-02 • via Nuitee
C
Clarise • solo_traveller • gb
10
Highly recommended.
Pros:

I stayed at the hotel for 5 nights & loved it. The Manager & staff are all welcoming & were attentive to everything I needed. The room is lovely & spacious with an ensuite bathroom. The breakfast is amazing, freshly prepared daily & delicious. The rooftop pool area is a relaxing oasis with a fantastic view. The hotel is in an excellent location, within walking distance of all the tourist attractions including the Old City, The Kotel & Mahane Yehuda Market. It's also a short walk to the light rail station, which is a few stops to Central Station. I highly recommend this hotel to anybody looking for a centrally located hotel with excellent service and amazing hospitality. Thank you.

2026-06-01 • via Nuitee
K
Keith • extended_group • za
7
2026-05-31 • via Nuitee
אבוטבול • extended_group • il
9
2026-05-29 • via Nuitee
S
SHIR • couple • il
10
2026-05-28 • via Nuitee
G
Gili • couple • il
10
2026-05-26 • via Nuitee
מאיה • couple • il
10
2026-05-26 • via Nuitee
H
HELENE • couple • fr
8
2026-05-26 • via Nuitee
M
Max • couple • gb
10
2026-05-25 • via Nuitee
O
omer • solo_traveller • il
9
2026-05-23 • via Nuitee
יהודית • solo_traveller • il
10
Pros:

רמה גבוהה אוכל טעים
נקי ומסודר ממש
צוות טוב ואדיב

2026-05-23 • via Nuitee
N
Noam • solo_traveller • il
8
Amazing hotel, but expect no parking.
Pros:

The location was prime, the staff were amazing and always going above and beyond, the room was pretty with beautiful views, and of course the food was great.

Cons:

There was no parking, which made things extremely difficult to the point we thought of finding a new hotel. The swimming pool parameter, and chairs were filled with pigeon feces along with the patio chairs which means we paid for the balconies, but we didn't get to actually use them.

2026-05-23 • via Nuitee
O
Oatrovsky • solo_traveller • il
8
2026-05-17 • via Nuitee
M
Moshe • couple • il
10
2026-05-17 • via Nuitee
E
Eduard • couple • il
10
מלון הטוב ביותר בירושלים
Pros:

הכול היה מושלם
מיקום מעולה
צוות מצוין
שירות יוצא דופן

2026-05-17 • via Nuitee