easyHotel Cardiff

Hotels
easyHotel
9 (5965 reviews)
1-3 Fitzalan Place , Cardiff , gb

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Value for money
Cons:
Cleanliness issues
Lack of amenities
Noise disturbances

Categories

Cleanliness
8.46
Mixed reviews; some guests noted dirty floors and lack of cleaning.
Service
9.93
Guests consistently praised the friendliness and helpfulness of the staff.
Location
9.97
Close to attractions and easy to access.
Room Quality
8.92
Generally positive comments, but some noted small rooms and hard beds.
Amenities
8.45
Lack of basic facilities like tea/coffee making and a hairdryer.
Value for Money
9.91
Many guests felt they received good value for the price.
Food and Beverage
6.96
Limited options; some guests mentioned lack of tea/coffee and no food facilities.
Overall Experience
9.43
Positive overall experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:13

Property Description

Convenient Location
EasyHotel Cardiff is ideally situated in Cardiff, with popular attractions such as Cardiff Castle and Principality Stadium within easy reach. Guests can explore the city with ease, thanks to its proximity to key points of interest like St David's Hall and Cardiff Bay.

Modern Amenities
Experience comfort at its best with air-conditioned rooms and flat-screen TVs available in every room. Stay connected with complimentary WiFi throughout the property.

Helpful Services
The hotel offers a helpful reception service, providing guests with valuable information to navigate and make the most of their stay in the area.

Ready to experience convenience and comfort in the heart of Cardiff? Book your stay at easyHotel Cardiff now and make the most of your visit to this vibrant city!

Important information:

Please bring a passport or government issued photo ID along with a credit card for the lead guest.
Check-in is from 3pm, with early check-in available from 11am for a fee, subject to availability. Check-out is by 10am, with late check-out available until 1pm for a fee, also subject to availability. Please check with reception upon arrival.
Guests are also able to leave their bags in storage for a small fee.
Children must be accompanied by an adult aged 18 years or above. Recent photo ID may be required to verify the age of adults.
To help keep prices low and protect the environment, bedrooms are cleaned every six days at no extra cost. Complimentary towels are available from reception, and additional room cleaning can be purchased if required.
Bookings of six or more rooms must be made with the easyHotel Group Bookings Team.
Dogs up to 24 in are welcome, with a maximum of two per room for an additional fee payable at check-in. Guide dogs stay free of charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9
Based on 5965 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.97
Room Quality: 8.92
Amenities: 8.45
Value for Money: 9.91
Food and Beverage: 6.96
Overall Experience: 9.43
A
Adele couple gb
8
A cheaper option yet perfect for no frills, short stay in a great location to the city centre
Pros:

Great for short stay, comfy bed and great blackout curtains and air con, very much appreciated as we’d stay durning the heatwave!
Hot shower and very clean.
Super friendly informative staff.

Cons:

Nothing.

2026-06-27 via Nuitee
L
L couple gb
10
2026-06-27 via Nuitee
D
Daniel couple gb
10
Perfect for a night away
Pros:

Clean, tidy, great staff

2026-06-27 via Nuitee
E
Emmanuel solo_traveller gb
8
Morden comfort at an affordable price
Pros:

Comfort and cleanliness

Cons:

No tables or chairs to eat or read

2026-06-27 via Nuitee
G
Grace couple gb
10
2026-06-26 via Nuitee
P
Paul couple gb
8
2026-06-26 via Nuitee
D
Daniel couple gb
4
2026-06-26 via Nuitee
A
Andrew couple gb
7
2026-06-26 via Nuitee
M
Matthew couple gb
8
2026-06-26 via Nuitee
M
Maya solo_traveller gb
10
Comfortable and friendly staff, not the best location
Pros:

The staff were very friendly and conscious of safety for solo female travelers which I found comforting. They were very helpful and communicative as well. Rooms are small but comfortable enough for one person and there is air conditioning/heating which works well and locks on the doors to the lifts as well as each individual floor.

Cons:

The location is a little worse for wear. There are a lot of at risk and unhoused people around the area asking for money and at one point I thought I was being followed so not sure I would stay again as a solo woman even though the staff were lovely and didn’t say my room number out loud, gave me a second key, etc. but that could also be partly because I was leaving and arriving at early and late times due to the nature of my job.

2026-06-25 via Nuitee
F
Fallas solo_traveller gb
9
2026-06-25 via Nuitee
C
Callum couple gb
9
2026-06-25 via Nuitee
K
Kaitlyn solo_traveller gb
8
2026-06-25 via Nuitee
R
Rachel solo_traveller gb
5
Pros:

The hotel was clean and the room

Cons:

No tea / coffee in the room . Only had one towel . Check out was really early, it was only by chance I checked in the morning. 9.30 to 10am is not good .

2026-06-25 via Nuitee
S
Sarah couple au
10
Great, would stay again
Pros:

Super easy check in, real nice staff, room was clean and shower was great

Cons:

N/A

2026-06-25 via Nuitee
N
Natasha solo_traveller gb
8
Pros:

The hotel was close to the train station, and the arena we were visiting. The room was basic, but had everything needed for an overnight stay.

Cons:

I explained in advance that I have limited mobility and am unsteady on my feet, so I requested a ground floor room or a room close to the lifts. I was given a ground floor room.

I was disappointed to find that the room was not disability-friendly. The walkways between the beds, and between the bed and the wall, were very narrow. There were also no handrails in the bathroom, around the toilet, or in the shower. Because of this, I was unable to shower due to the fear of slipping and falling.

2026-06-25 via Nuitee
A
Alexander Breen solo_traveller nl
4
Good... if all you are expecting to do there is sleep but otherwise not spend any time in the room.
Pros:

location - close to town center but far enough away to avoid noise.
- easy to reach from train station via public transport or walking

Cons:

While the below is to be expected for a budget hotel, i would expect better for this price especially when comparing to comparable hotels/prices.

Bathroom - water pressure was manageable but too low
- nowhere to hang wet towels or clothes when the door was shut
- no toilet brush
Bed - too short for an average sized person. (1.77m tall) either feet off the end or sleeping diagonally

Storage - enough space for 2 shirts to hang that is it!
- nowhere to put suitcase , shoes, other clothes (became a trip hazard)

Relaxation- only place to sit is on the bed, which gets very uncomfortable very quickly when sitting.
- no fridge

Aircon - I was either sweating or in a chilly draft all night. i could not find the balance on the controls despite attempting to over 3 nights

Work - no desk to work at, had to work on the bed.

2026-06-24 via Nuitee
S
Samuel solo_traveller gb
8
Great
Pros:

Staff were very friendly, the room was very tidy and functional, and the air con was great and had controls. Very affordable in a great location.

Cons:

Only one pillow a side and a single towel in the room, but I'm sure we could have asked for more.

2026-06-24 via Nuitee
L
Louise couple gb
5
easy to get to where we were going, but other than that i wasn't happy
Pros:

we dIdn't get any breakfast, and had to be out early unless we paid more to upgrade to a later checkout

Cons:

not much room
bed was very hard and barely slept because of this
only 1 pillow
only 1 big towel and 1 hand towel, even though there were 2 people booked into the same room

2026-06-24 via Nuitee
L
Lesley couple au
7
I had a nice stay.
Pros:

Close to the centre, great air conditioning. Nice and clean.

Cons:

There was no fridge or wardrobe in the room. Sheets and towels were a bit worn. The room itself was really only suitable for 1 person. Luckily I was on my own.

2026-06-24 via Nuitee