Tokyu Stay Shinjuku Eastside

Hotels
8.7 (4708 reviews)
Shinjuku-ku Kabukicho 2-3-24 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Wheelchair accessible
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Good amenities
Cons:
Cleanliness issues
Food quality concerns
Noise from street

Categories

Cleanliness
8.11
Some reviews mentioned cleanliness issues such as hair and mildew smell, affecting overall sentiment.
Service
9.28
Many reviews praised the friendly and helpful staff, enhancing the overall experience.
Location
9.52
The location received high accolades for being close to attractions and transport.
Room Quality
8.57
Rooms generally well-received but some noted issues like a small blanket.
Amenities
8.8
Amenities such as washer/dryer and good facilities highlighted positively.
Value for Money
8.66
Value was considered good by most, though some felt the cost was slightly high for certain aspects.
Food and Beverage
7.81
Negative comments about food quality impacted this rating.
Overall Experience
8.88
Overall, guests expressed satisfaction despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 12:26

Property Description

City Views and Convenience
Experience the bustling city of Tokyo from the comfort of your room at Tokyu Stay Shinjuku Eastside. Located just 500 meters from the Samurai Museum, enjoy stunning views of the city skyline. With easy access to the city centre and nearby attractions like Inari Kio Shrine, your stay here will be both convenient and memorable.

Modern Amenities
Each unit at this 3-star hotel is thoughtfully equipped with modern amenities to enhance your stay. From a fridge and microwave to a flat-screen TV and air conditioning, we ensure your comfort is our top priority. Relax in your room with a hot shower, provided slippers, and enjoy the convenience of a kettle and desk.

Nearby Attractions
Immerse yourself in the local culture with popular points of interest just a stone's throw away. Visit Koizumi Yakumo Memorial Park, Okubo Baptist Church, and Korea Museum for a taste of Tokyo's rich history and vibrant community. Book your stay at Tokyu Stay Shinjuku Eastside now and make the most of your Tokyo adventure!

Important information:

Please note that no housekeeping is offered for stays less than 6 nights. The property will change towels and rubbish bin.
In addition to that, housekeeping is offered once a week only for stays more than 7 nights.

For guests staying 6 nights or less, simplified cleaning will be provided upon request. If you would like this, please apply "request cleaning" card in front of your room door. (Simplified cleaning includes collecting Face towels, bath towels, bath mats, nightwear, and trash) For guests staying 7 nights or more, room cleaning will be provided (collect towels. nightwear and trash, bed-making, clean inside the room, restock the room amenities). (You can also ask for the additional room cleaning with the additional fees. Please ask the front desk for further details.)

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 4708 reviews
Cleanliness: 8.11
Service: 9.28
Location: 9.52
Room Quality: 8.57
Amenities: 8.8
Value for Money: 8.66
Food and Beverage: 7.81
Overall Experience: 8.88
G
Gregory • couple • de
8
2026-05-09 • via Nuitee
Z
zhang • couple • us
10
2026-05-08 • via Nuitee
T
taddei • couple • us
8
FAIR
Pros:

DECENT

Cons:

NOT HAVE TO PAY FOR ROOM CLEANING; A FIRST FOR ME.

2026-05-07 • via Nuitee
B
Bader • couple • sa
8
Pros:

الفندق كويس بس يعتبر غالي على حجمة الغرفه صغيره بس حولك بقالات كثير الموظفين كانو متعاونين، فيه اكثر من محطه مترو حولها بس كلها تبعد حول 6-10 دقايق

Cons:

ريحة الحمام ما كانت كويسه كان فيه ريحة كتمه الرطوبة و الغرفه جدا ظيقه ما يسوى سعرها

2026-05-07 • via Nuitee
G
Garratt • couple • us
8
A great time and excellent location and room! Love the deep bath tub.
Pros:

Location near Kabakicho and K town near train stations nice and central.

Cons:

The washer/dryer took forever and kept showing an error code even after having staff check it and “fix it” twice. Loud, long and obnoxious end cycle alarm as well.

2026-05-07 • via Nuitee
A
Ananya • solo_traveller • in
8
Decent stay
Pros:

Comfortable

Cons:

Bathroom drawers could have been a bit cleaner.

2026-05-07 • via Nuitee
W
Wixom • solo_traveller • us
9
2026-05-06 • via Nuitee
N
Norma • couple • au
10
Would stay here again
Pros:

Having a washing machine in the room plus a small kitchenette
Family Mart just across the street and not far to walk to Shinjuku shopping area.

Cons:

Nothing

2026-05-05 • via Nuitee
L
Lisa • couple • au
10
I would recommend this hotel and hope to stay again.
Pros:

Great hotel in a really convenient location. Loved the room size that incl. little table and chairs and washing machine.

2026-05-04 • via Nuitee
M
mariangela • couple • it
8
2026-05-04 • via Nuitee
F
Fatoumata • solo_traveller • fr
7
2026-05-03 • via Nuitee
C
Chihying • family_with_children • tw
8
2026-05-02 • via Nuitee
M
María Beatriz • solo_traveller • ar
7
2026-05-02 • via Nuitee
C
Camilla • couple • gb
6
Fair hotel with clean room close to Shinjuku station
Pros:

Close to Shinjuku station and area

Cons:

The room is quite small and difficult to have space to open the luggage’s

2026-05-02 • via Nuitee
V
Vasilis • couple • cy
9
Pros:

Very convenient location, right next to a subway station that gets you almost everywhere and many convenience stores around. We got a free room upgrade which made our 7-day stay in Tokyo very comfortable.

2026-05-02 • via Nuitee
K
Katharina • family_with_children • de
8
Gute Lage, familienfreundlich, durchaus empfehlenswert
Pros:

Wir haben hier als Familie mit Kind übernachtet, direkt nach unserer Ankunft in Japan. Die Betten waren bequem, es gab Hausschuhe für Kinder, generell war das Hotel kinderfreundlich. Die Lage ist gut, fussläufig zur Station und einige Gute Restaurants in der Umgebung.

Cons:

Leider hat es in unserem Zimmer nicht gut gerochen auf dem Teppich! Das Frühstück war reichhaltig, aber nicht so gut wie auf den Fotos.

2026-05-01 • via Nuitee
O
Olivier • couple • ca
9
Parfait pour un séjour pour visiter Tokyo
Pros:

L’emplacement est super. L’établissement est très propre et possède tout ce dont vous avez besoin.

Cons:

Les chambres ne sont pas très grandes mais pour le prix à Tokyo il n’y a pas grand chose de mieux.

2026-04-30 • via Nuitee
A
Aidan • solo_traveller • gb
7
2026-04-30 • via Nuitee
E
Emily • couple • au
8
2026-04-30 • via Nuitee
L
LISA • couple • au
10
2026-04-30 • via Nuitee