Grand Hotel San Lorenzo

Hotels
8.7 (2808 reviews)
14 Piazza Concordia , Mantova , it

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Parking issues
Reception disorganization

Categories

Cleanliness
8.4
Mostly described as clean, but concerns about heating and maintenance indicate room for improvement.
Service
8.87
The staff has been described as friendly and efficient, though some issues with reception organization were noted.
Location
9.1
Consistently highlighted as excellent with easy access to the city center and great views.
Room Quality
8.55
Variety in room quality, with large rooms being a plus, but some criticisms about placement and maintenance.
Amenities
8.58
Standard quality for this hotel tier; specific issues with parking mentioned.
Value for Money
8.54
Standard quality for this hotel tier; generally reasonable pricing given the location.
Food and Beverage
8.79
Positive feedback on breakfast variety and quality, contributing positively to overall satisfaction.
Overall Experience
8.76
Guests generally enjoyed their stay, with a few operational issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 13:42

Property Description

Luxurious Accommodation
Experience elegance and comfort at Grand Hotel San Lorenzo, ideally located near Rotonda di San Lorenzo. Enjoy the convenience of free bikes, private parking, and a shared lounge during your stay. Some rooms even boast a charming balcony with stunning city views.

Exceptional Services
Indulge in top-notch amenities including room service and a 24-hour front desk, ensuring all your needs are met promptly and efficiently. Need a car to explore the area? No problem - car hire services are readily available at the hotel.

Prime Location
Discover the beauty of Mantova with key attractions like Piazza delle Erbe, Mantua Cathedral, and Ducal Palace just a stone's throw away. With the convenience of a paid airport shuttle to Verona Airport, your travels are made seamless at Grand Hotel San Lorenzo.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 19 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for € 29 per person per night when using an available extra bed.
    People 13 years old and over stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 2808 reviews
Cleanliness: 8.4
Service: 8.87
Location: 9.1
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 8.79
Overall Experience: 8.76
M
Michael • couple • il
2
Cons:

мы получили очень плохое впечатление от пребывания в этой гостинице. на следующее утро после вселения в гостиницу мы вышли в лоби, поздоровались с девушкой на рецепшн и уехали путешествовать. вечером когда
вернулись наш ключ не смог открыть дверь. на рецепшене другая работница сказала что нас переселили в другой номер якобы по нашей просбе. а прежний номер уже заселен другими людьми . нам показали новый номер и он был несравнимо хуже первого. часть наших вещей остатась в прежнем номере включая деньги и документы в сейфе. так же продукты которые мы оставили в мине баре и вещи в ванной комнаты. нам не позволяли зайти в прешний номер что бы забрать наши вещи. мы были готовы обратиться в полицию. но дежурная вачерной смены смогла уговорить постояльцев прежнего номера впустить нас что бы в ее пристствии смогли забрать наши вещи. это был очень травматичный опыт.
,

2026-06-27 • via Nuitee
D
D.T. • solo_traveller • ch
6
Pros:

Lage
Personal
Frühstücksangebot

Cons:

Dass die Rooftop Bar nicht im Betrieb war und das Frühstück nicht dort eingenommen werden konnte. Ich hatte wegem diesem Kriterium gebucht.
Geundsätzlich stimmt Preisleistung gar nicht.

2026-06-27 • via Nuitee
U
Udo • family_with_children • de
9
tolle Lage - sehr guter Komfort - top Frühstück
Pros:

in der Panorama Suite hat man eine phantastische Aussicht auf die Altstadt - von einer schönen Terasse aus
sehr zentral und daher gut, um die Stadt zu erkunden
viel Platz in der Tiefgarage
Obstteller auf dem Zimmer
gute Klimaanlage
sehr, sehr gutes Frühstück mit sehr freundlichem Personal - toll

Cons:

Tiefgarage ist mit 19,00 Euro je Tag nicht günstig
man muss den Autoschlüssel abgeben ......Sinn erschließt sich mir nicht wirklich - wurde auch nicht (zumindest nicht auf der Tonspur) begründet

2026-06-25 • via Nuitee
L
Leilani • couple • it
10
Amazing one night stay in Mantova! Wish we had stayed longer.
Pros:

Awesome location on the main piazza.

2026-06-23 • via Nuitee
F
Franz+Helga • couple • at
9
2026-06-23 • via Nuitee
S
Susanne • couple • de
10
2026-06-22 • via Nuitee
P
Paola • solo_traveller • it
9
Tutto perfetto!
Pros:

Ottima posizione in centro, ci hanno dato un upgrade di stanza e il personale è stato gentile e cordiale. Colazione ricca e ampia scelta. Sicuramente ci ritorneremo ❤️

2026-06-22 • via Nuitee
S
sonja • solo_traveller • de
9
2026-06-21 • via Nuitee
L
Lupus44 • solo_traveller • ch
10
Pros:

Hotel to recommend. Reception personnel super
friendlyl and competent.

2026-06-20 • via Nuitee
D
Damiano • solo_traveller • it
10
2026-06-19 • via Nuitee
R
RicZap • solo_traveller • it
9
2026-06-16 • via Nuitee
C
Cecyne • solo_traveller • pt
10
Pros:

Nearly everything

Cons:

I liked everything

2026-06-15 • via Nuitee
E
Edith • solo_traveller • at
10
2026-06-15 • via Nuitee
M
Maria • couple • it
8
2026-06-13 • via Nuitee
R
Rami • family_with_children • de
9
Pros:

Directly in the middle of the old city.

2026-06-12 • via Nuitee
C
Claude • couple • be
8
2026-06-11 • via Nuitee
B
Bertram • couple • at
9
2026-06-11 • via Nuitee
A
Alice • couple • it
8
2026-06-10 • via Nuitee
S
Smaranda • solo_traveller • ro
8
Pros:

Locația centrală
Personalul foarte amabil

Cons:

Balconul nu era curat

2026-06-10 • via Nuitee
G
Gorbach • couple • at
10
2026-06-09 • via Nuitee