SLS Dubai Hotel & Residences

Hotels
Accor
8.8 (85 reviews)
Marsi Drive, Business Bay, Dubai , Dubai , AE

Pets allowed

Facilities

Fitness facilities
Health or beauty spa nearby
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Free WiFi
24-hour front desk
Steam room
See all facilities

Review Highlights

Pros:
Great staff
Beautiful lobby and view
Cons:
Smoking smell in room
Service issues with room delivery

Categories

Cleanliness
7.94
Issues with smoking smell and water leakage reported.
Service
8.41
Staff appreciated but room service was noted as lacking.
Location
8.95
Construction nearby negatively impacts some views.
Room Quality
8.4
General satisfaction with room quality, though air conditioning issue noted.
Amenities
9.43
Lobby and overall hotel amenities highly praised.
Value for Money
8.89
Value as expected for hotel of this rating.
Food and Beverage
8.94
No specific mentions, assumed standard for this hotel tier.
Overall Experience
9.41
Highly positive overall experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:53

Property Description

Luxurious Spa and Recreational Amenities
Indulge in massages, body treatments, and facials at the spa. Relax by the 2 outdoor swimming pools or unwind in the steam room and fitness center.

Dining and Entertainment Options
Experience delectable Italian cuisine at Fi’lia or enjoy snacks at the cafe. Sip on refreshing drinks at the poolside bar or 3 bars/lounges. Room service is available 24/7, enhancing your stay.

Convenient Location and Event Spaces
Ideally situated in Business Bay, explore nearby attractions like Dubai Mall and Burj Khalifa. With conference spaces, meeting rooms, and a banquet hall, this hotel is perfect for both leisure and business travelers.

To book your stay at the exquisite SLS Dubai Hotel & Residences, experience luxury and convenience in the heart of Dubai.

Important information:

  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DXB

Property Policies

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Pets

    Pet max weight (per pet) in lb is 11

  • Guest type

    Essential workers only - NO

  • Pets

    Pet max weight (per pet) in kg is 5

See all policies

Location

Guest Reviews

8.8
Based on 85 reviews
Cleanliness: 7.94
Service: 8.41
Location: 8.95
Room Quality: 8.4
Amenities: 9.43
Value for Money: 8.89
Food and Beverage: 8.94
Overall Experience: 9.41
S
samer friends
10
Pros:

All good

2025-10-08 via Nuitee
J
Jean Seung family
4
Pros:

Smoking smell in the room and water leakage from the bathroom to the carpet floor.

2025-09-20 via Nuitee
K
Kierby
10
Pros:

Great all around

2025-09-14 via Nuitee
M
Mohammed
10
Pros:

I would like to thanking all the staff especially the room service

2025-09-01 via Nuitee
K
Khalid
8
Pros:

Everything is quite good. However, air conditioning is working properly.

2025-08-29 via Nuitee
A
Anna
4
Pros:

Disappointing service. There is a construction side right by the hotel. So when you book the room with the “view” you herring view on the construction, with the construction robes with the materials flying in from of your balcony. Room service just bad, need to pay for ice and even for set of silverware.

2025-08-19 via Nuitee
T
tariq
10
Pros:

This hotel is amazing hotel very nice and the view is marvelous and the lobby is something so so beautiful it’s add value to my trip to Dubai

2025-07-24 via Nuitee
S
Silvio
10
Pros:

everything was perfect

2025-06-04 via Nuitee
J
jeannette partner
10
Pros:

everything was great, i enjoyed my stay

2025-05-11 via Nuitee
N
Nafisah
10
Pros:

Beautiful luxuriously high hotel in the business center of Dubai.

2025-04-15 via Nuitee
C
Camila family
10
Pros:

Mohammed was amazing when checking in . Very helpful.

2025-04-10 via Nuitee
A
Alvaro
10
Pros:

Awesome as always

2025-03-21 via Nuitee
J
Jory
10
PARFAIT
Pros:

Super expérience. Le personnel est vraiment très professionnel. Je ne me souvient pas avoir eu un rapport qualité prix aussi remarquable.

Séjour effectué en mars, ce qui peux avoir une influence sur le prix.

2025-03-20 via Nuitee
M
Malik
10
Pros:

10/10 was amazing trip

2025-03-19 via Nuitee
C
Charles
10
Pros:

Amazing hotel

2025-03-16 via Nuitee
H
Harmeet
8
Pros:

It is a good hotel. For breakfast vegetarian options are limited for main course. Grateful to Snow for upgrading the stay. Its a beautiful property.

2025-03-15 via Nuitee
A
alexis
10
Pros:

Absolutely love the SLS. Very clean the staff is great. Adam always goes over the top on service and accommodation. Would definitely recommend. Location is super convenient and easy to get too. All the amenities are great. Not to mention some of the best dining.

2025-03-12 via Nuitee
M
Mohammad
10
Pros:

Great staff

2025-03-08 via Nuitee
F
Faisal friends
10
Pros:

Great place to stay inn

2025-03-04 via Nuitee
J
Jai
6
Definitely not kid friendly at all - Adults Only
Pros:

Incredible hotel for partying adults but quite a disaster when coming with a 7 year old. They expect him to swim in 10inches of water in the baby pool. All other pools are 12+ or older so this was definitely not a great choice of hotel. Had spend 90+ of time outside the hotel in Dubai and find other activities to do.

I did check and ask about a kids pool and online shows kids have a pool on the lower deck but this is misleading as it’s more of a baby pool.

2025-02-21 via Nuitee