Holiday Inn Express & Suites - Watertown by IHG

Hotels
•
Holiday Inn Express
10 (207 reviews)
2803 8th Ave SE , Watertown , us
+1 605-954-1800

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Children allowed

Facilities

WiFi available
Free WiFi

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Excellent breakfast
Cons:
Minor issue with TV remote
Check-in timing could be improved

Categories

Cleanliness
10
Many reviews mentioned the hotel was clean and comfortable.
Service
10
The staff received high praise for friendliness and efficiency.
Location
10
Convenient location, particularly appreciated for event attendance.
Room Quality
10
Rooms are spacious, comfortable, and quiet.
Amenities
10
Good amenities including breakfast and cleanliness.
Value for Money
10
Overall satisfaction justifies the cost; good value for services provided.
Food and Beverage
10
Breakfast highly praised for quality and variety.
Overall Experience
10
Consistently positive reviews indicate a great overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:19

Property Description

Modern Accommodations
Holiday Inn Express & Suites - Watertown offers contemporary rooms with free WiFi, ensuring a comfortable stay for all guests.

Convenient Location
Located just 7 km from Watertown Regional Airport, our hotel provides easy access for travelers, making it a perfect choice for those on the go.

Complimentary Amenities
Guests can enjoy complimentary breakfast and access to on-site fitness facilities, adding extra value to their stay.

Book your stay at Holiday Inn Express & Suites - Watertown today and experience a seamless blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

10
Based on 207 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
D
Duane V • solo_traveller • us
10
Breakfest was good.
Pros:

Clean

Cons:

Price too high.

2026-08-24 • via Nuitee
M
Mark • couple • us
9
2026-08-21 • via Nuitee
T
Tom • couple • us
10
Pros:

Both good.

2026-08-11 • via Nuitee
T
Tara • couple • ca
10
Perfect place to stay and relax in absolute comfort !
Pros:

The cleanliness!! The bed was also so comfortable!!

Cons:

Nothing !

2026-08-09 • via Nuitee
A
Amy • family_with_children • us
10
2026-07-25 • via Nuitee
M
Mark • solo_traveller • us
9
Pros:

Nice location, great breakfast

2026-07-21 • via Nuitee
J
Jen • couple • au
10
2026-07-07 • via Nuitee
S
Sara • solo_traveller • us
4
necessary and comfortable but not great.
Pros:

bed was clean and comfortable.

Cons:

no pool yet same price as when there was one.

staff have heavy accent- hard to understand

2026-06-11 • via Nuitee
L
Lori • family_with_children • us
10
Pros:

The front desk staff greeted us with a warm inviting smile. She was friendly.and we felt welcome in the hotel.Bed and room where comfortable.Breakfast was hot and staff in breakfast area were friendly. There were good breakfast food options,really enjoy the cinnamon rolls. Hotel is conveniently located near several restaurants . Would definitely stay here again.

2026-06-09 • via Nuitee
R
Rhonda • couple • us
10
2026-05-28 • via Nuitee
A
Ashton • couple • us
10
Comfortable, clean, warm and friendly staff! It was a perfect experience!!
Pros:

Very clean!! Didn’t get in til late and the girl working was so nice and helpful!

Cons:

Nothing I can think of

2026-05-21 • via Nuitee
M
Moeller • couple • us
10
2026-05-17 • via Nuitee
S
Stephanie Gasser • solo_traveller • us
10
Pros:

I loved how clean everything was. Also the staff were super friendly and helpful.

Cons:

Nothing

2026-04-23 • via Nuitee
J
Judy • couple • us
10
Pros:

Very good on all!

Cons:

Nothing

2026-03-01 • via Nuitee
A
Ashley • family_with_children • us
8
Pros:

Spacious and comfortable room.

Cons:

Continental breakfast wasn't open until we left. We were in town for a hockey tournament and had to be to the rink before breakfast opened.

2026-01-19 • via Nuitee
J
John • couple • us
10
2026-01-19 • via Nuitee
P
Paula • family_with_children • us
9
I would definitely choose again. The beds and pillows helped me rest well ! hard to find
Pros:

Staff conversations and assistance excellent ! Cleanliness of room and daily room care ! Breakfast options great !

Cons:

Having the availability of an extra roll-away bed for child was great, but it was sized for rooms that are larger than the double queen room we were in. The roll-away bed would be much better if more the width of a large adult camping cot. Difficult to fit in room well.
Breakfast needs a gluten free options, and a better quality of meat.

2026-01-15 • via Nuitee
M
Marilee • couple • us
10
2026-01-13 • via Nuitee
D
Dawn • family_with_children • us
5
My least liked stay here this time
Pros:

Staff was fantastic and helpful, especially Chrystal H

Cons:

Twice in the morning housekeeping knocked on our door, once at 10:30 and once at 11:45
The housekeeping at 10:30 woke the kids up and the housekeeping at 11:45 was just trying to push us out. Not sure we will stay here again although it is one of my favorite hotels in Watertown. Very disappointing!

2026-01-05 • via Nuitee
S
sanow • family_with_children • us
10
Friendly staff with a beautiful hotel.
Pros:

Front desk staff was polite and patient while I felt with a bank card issue at check in.

2025-12-28 • via Nuitee