hotel MONday Kyoto Marutamachi

Hotels
JHAT
9 (162 reviews)
225 Shoshoicho, Kyoto, Kyoto, 604-0862 , Kyoto , JP

Facilities

Free WiFi
24-hour front desk
Luggage storage
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Smoke-free property
Banquet hall
Coin laundry on site
Change of towels (on request)

Review Highlights

Pros:
Friendly and helpful staff
Convenient location
Cons:
Consistency in cleanliness needs improvement
Small room sizes

Categories

Cleanliness
6.88
Multiple reviews mentioned serious cleanliness issues, including unsanitary rooms with visible mold and unclean bedding.
Service
9.99
Staff were mentioned as friendly, polite, and helpful, providing excellent customer support.
Location
9.89
The hotel is conveniently located near subway stations and attractions, making it a favorable choice.
Room Quality
8.34
Rooms are noted as small but clean in some reviews, with some guests feeling disappointed about cleaning standards.
Amenities
8.87
Amenities were well-equipped but the lack of coffee was noted as a downside.
Value for Money
9.33
Overall perceived value matches expectations for a hotel in this category.
Food and Beverage
8.88
Breakfast buffet received mixed reviews; some enjoyed it while others noted cleanliness concerns.
Overall Experience
9.85
Despite some issues, many reviews reflect overall satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:18

Property Description

Discover the perfect blend of comfort and convenience at hotel MONday Kyoto Marutamachi, perfectly situated in the heart of Kyoto.

Comfortable Accommodations
Retreat to one of our 91 well-appointed guestrooms, complete with refrigerators, flat-screen TVs, and private bathrooms featuring complimentary toiletries. Feel right at home with modern amenities ensuring a relaxing stay.

Delicious Dining Options
Start your day right with our delightful buffet breakfast served daily from 6:30 AM to 10:00 AM. Our on-site restaurant also offers satisfying meals, making it easy to indulge without leaving the hotel.

Convenient Amenities
Enjoy complimentary wireless internet access throughout the hotel, along with a 24-hour front desk, luggage storage, and laundry facilities. Our banquet hall is a perfect venue for gatherings or celebrations.

Book your unforgettable stay with us today and experience Kyoto like never before!

Important information:

  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9
Based on 162 reviews
Cleanliness: 6.88
Service: 9.99
Location: 9.89
Room Quality: 8.34
Amenities: 8.87
Value for Money: 9.33
Food and Beverage: 8.88
Overall Experience: 9.85
A
Andres Felipe family
10
Pros:

Clean and quiet hotel with great breakfast and right beside the train station!

2025-10-11 via Nuitee
M
Marbelly family
8
Pros:

This hotel is nice and the staff very polite and professional. The breakfast offers a great variety but the rooms are extremely small. Not much space for luggage and the space between the two beds was very small. The bathroom was very a good size at least!

2025-10-06 via Nuitee
A
Anna family
10
Pros:

Very conveniently located, clean and tidy

2025-10-02 via Nuitee
K
Kanitha partner
10
Pros:

The staff at the front desk greeted us with such great hospitality. The room was sparkling clean, laundry was available and the hotel is a few minutes from at least 3 metro exits. Would go back anytime!

2025-10-01 via Nuitee
D
Duc family
10
Pros:

Very clean very good people customer support.

2025-09-28 via Nuitee
G
Gloria family
6
Pros:

Nice clean hotel but rooms are very small. Breakfast buffet is ok. Staff was very friendly.

2025-09-28 via Nuitee
P
Pamela family
10
Pros:

Loved it here! The room we had was very clean and spacious for our stay. Would totally recommend

2025-09-26 via Nuitee
K
Kelsey family
8
Pros:

I liked the variety in the breakfast buffet! However, there were some crumbs on the nightstand and TV remote when we arrived, making the room feel not throughly cleaned.

2025-09-23 via Nuitee
T
Teresa
10
Pros:

We had a pleasant 4 day stay

2025-09-22 via Nuitee
H
HONGYAN
10
Very friendly staff!
Pros:

We stayed this hotel for one night for the convinece the free shuttle bus to golden temple. This hotel really impressed us is the super friendly and polite staff. The young man who checked in us , his name is Khin M. He speaks fluent English, he is very polite and friendly, helped us to store our mutiple luggages before check in and after check out, and he helped us to book shuttle bus to golden temple. He is very kind, after checked out, he also offered us 2 bottles of water. The hotel is in very convinent location, train station is next door. The room which we stayed is very quiet and clean! Oh, the free shuttle bus to golden temple is very clean and convinent, the driver is very nice and on time! We definitely recommand this hotel! Thank you very much for the pleasant stay!

2025-09-19 via Nuitee
K
Kylaijah family
2
Pros:

I really wanted to like this hotel because of its location, but unfortunately, my experience was extremely disappointing — so bad that we checked out a full night early and found somewhere else to stay.
The room was deeply unsanitary.
There was visible mold in the bathroom grout, which is a serious health concern.
The bedding had hair all over it, clearly not cleaned between guests.
There were stains throughout the room, including what appeared to be splattered bodily fluids in some areas.
The overall smell and lack of proper cleaning made it impossible to feel safe or comfortable staying there.
When I reported the issues, staff offered to switch me to another room. Unfortunately, the second room had the same problems, which told me this wasn’t just a one-time mistake — it’s a widespread cleanliness issue.
We ended up leaving after the first night despite having paid for two nights. Even though there was a no refund policy, the conditions were completely unacceptable and far below basic hygiene standards.
I don’t like leaving negative reviews, but this was a serious health and safety concern, not just a matter of preference or expectations.
Until management addresses these issues, I strongly recommend avoiding this hotel.

2025-09-14 via Nuitee
A
Aimee family
10
Pros:

Room was big and very close to subway

2025-09-09 via Nuitee
I
Isao friends
6
Pros:

Everything is so good and well equipped but tge room is super small!

2025-09-07 via Nuitee
M
Monique family
6
Pros:

I liked the closeness to station

2025-09-04 via Nuitee
V
Verified traveler
8
Pros:

Nice hotel, stayed 3 nights. Quiet area close to castles, Imperial Palace, walking distance.

2025-08-28 via Nuitee
O
OgheneVona family
6
Pros:

It was quiet and safe, great subway location

2025-08-27 via Nuitee
G
Gabriel
8
Great Location - small but covers all the basics
Pros:

small rooms but have all the basics covered minus any coffee. Very good location and always well staffed with English spoken folks. Will come back again

2025-08-24 via Nuitee
B
Bianca partner
4
Pros:

It is conveniently located next to the train station, however, the staff was not very polite at all. They barely smiled, and didn’t seem to be very happy. Upon check in My credit card was almost blocked because while typing my pin it didn’t work. Not until I took the credit card device, I noticed that the numbers were scrambled which the front desk agent didn’t mention even I tried to pay about 3 times.
I thought that the check out was at 11. I was finishing packing at 10:30 and the cleaning room lady told off my husband saying that we must had to pay the penalty fee. While checking out, I didn’t know if the staff was going to charge the fee but I didn’t wait and I told them that it was my mistake. They said something in Japanese between them and they made a charge.
In the case of the Property, There is no chair, no desk and no bathtub in the room which would be convenient after walking a lot.
Breakfast was good, there was a lady who was very kind (the only one)
I wouldn’t return there honestly. Sorry

2025-08-19 via Nuitee
M
Maggie family
6
Pros:

Super mini for family room . Even haven’t enough place to open a luggage. The aisle is only wide enough for one person to walk through. Don’t recommend to stay for family for three or four people. Won’t come back again .

2025-08-14 via Nuitee
M
Michele
6
Pros:

Propertywas clean by very dusty. Common area extremely small so may have to stand when waiting to check in if busy. Laundry is small the little space also hosts a vending machine there confusion when washing clothes at times between guest because there's no system and everyone is having to wait to use the two washers out two dryers. Beds are very firm&pillows really small. No coffee in room. If you're not concerned with amenities it's fine for budgeting travelers.

2025-08-09 via Nuitee