Hampton Inn & Suites Richmond Short Pump, Va

Hotels
•
Hampton Inn
9.2 (465 reviews)
12341 West Broad Street , Richmond , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good breakfast
Cons:
Inconsistent cleanliness
Parking fees
Comfort issues with some beds

Categories

Cleanliness
8.53
Several reviews mentioned cleanliness issues, such as hair found in the shower.
Service
10
Many positive comments about staff, especially Nick's exceptional service.
Location
9.5
Multiple reviews praised the hotel for its great location.
Room Quality
9.04
Rooms were generally described as clean and comfortable, with spaciousness noted.
Amenities
8.99
Breakfast and amenities received positive remarks, although there were some complaints about the parking fee.
Value for Money
8.52
Mixed sentiments due to perceived value against the high cost.
Food and Beverage
9.48
Breakfast options were positively rated.
Overall Experience
9.53
Most reviews reflected a positive overall experience, despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:56

Property Description

Convenient Location:
Located within close proximity to major attractions like Greater Richmond Convention Centre and University Stadium, Hampton Inn & Suites Richmond Short Pump, Va offers easy access to the best of Richmond.

Comfortable Accommodations:
Guests can enjoy well-equipped rooms with modern amenities including free WiFi and a fridge, ensuring a comfortable stay throughout.

Complimentary Breakfast:
Start your day right with a delicious continental breakfast served every morning at the hotel, providing the perfect fuel for exploring the city.

Experience convenience, comfort, and complimentary breakfast at Hampton Inn & Suites Richmond Short Pump, Va. Book your stay now for a memorable Richmond experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.2
Based on 465 reviews
Cleanliness: 8.53
Service: 10
Location: 9.5
Room Quality: 9.04
Amenities: 8.99
Value for Money: 8.52
Food and Beverage: 9.48
Overall Experience: 9.53
C
Clifton • solo_traveller • us
7
Cons:

Didn't understand why I had to pay to park my car.

2026-05-23 • via Nuitee
C
CRYSTAL • solo_traveller • us
10
2026-05-18 • via Nuitee
K
KARIN • solo_traveller • us
10
Great place. Too bad parking costs.
Pros:

Clean!!!

Cons:

Just a little expensive. And i definitely did not know there was a fee to park. Unfortunately that’s a deal breaker for staying there in the future

2026-05-18 • via Nuitee
J
Johnny • solo_traveller • us
8
Overall good
Pros:

Overall clean

Cons:

Noise near by street and guest throughout the time stayed.Need darker curtains.

2026-05-17 • via Nuitee
J
Jennifer • extended_group • us
9
2026-05-13 • via Nuitee
R
Ronald • couple • us
10
Pros:

Good

2026-05-13 • via Nuitee
E
Edward • couple • us
8
2026-05-13 • via Nuitee
E
Erin • couple • us
9
Great stay
Pros:

Very clean, nice workers and bed was comfy.

Cons:

Water pressure could be better

2026-05-12 • via Nuitee
B
Beth • solo_traveller • us
5
I won’t stay there again
Pros:

It was clean

Cons:

Couldn’t sleep due to I could hear ppl walking around above me on the floor above. I’ve never had that problem before in a hotel.

2026-05-10 • via Nuitee
T
Thomas • family_with_children • us
10
2026-05-09 • via Nuitee
U
Ulkar • family_with_children • us
10
2026-05-06 • via Nuitee
C
Cindy • couple • us
10
Easy and convenient
Pros:

Convenient

Cons:

All good

2026-05-06 • via Nuitee
L
Larkin • solo_traveller • us
10
Very Helpful Staff
Pros:

Nick at the check in desk went above and beyond in helping us get settled.

Cons:

I had to remove 2 hairs from the shower

2026-05-04 • via Nuitee
K
K • couple • us
9
Good staff, location and breakfast!
Pros:

Breakfast was good. I’d like to see yogurt w/o artificial sweeteners. Plain yogurt would be appreciated.

Cons:

There was a discrepancy between card on file and card used. I would like to receive my Hampton Honors points even when using Bookings.

2026-05-04 • via Nuitee
M
Matheny • family_with_children • us
9
Very clean, would definitely stay again!
Pros:

Very clean!

Cons:

Nothing.

2026-04-30 • via Nuitee
• couple • us
8
2026-04-28 • via Nuitee
R
Ruth • family_with_children • us
9
2026-04-23 • via Nuitee
R
Ruby • couple • us
10
Enjoyed the stay, property was clean and. neat! Staff very friendly and helpful!
Pros:

Friendly staff and very clean room!

Cons:

N/A

2026-04-23 • via Nuitee
N
Niloufar • family_with_children • us
10
I was really happy with my stay!
Pros:

Clean and friendly staff!

Cons:

Just far from the mid town!

2026-04-16 • via Nuitee
D
Duncan • couple • us
10
Very nice place. Clean.
Pros:

Super clean.

Cons:

Modern. Clean. Great service.

2026-04-14 • via Nuitee