Hotel San Juan Mérida

Hotels
Kavia Hotels
8.1 (1332 reviews)
Calle 55 No 497-A x 58 y 60 , Mérida , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good amenities
Cons:
Noise from nearby establishments
Cleanliness issues
Room quality concerns

Categories

Cleanliness
7.54
Some reviews mentioned issues like hair on the floor and a leaking bathroom, affecting cleanliness.
Service
8.51
Staff received positive feedback for their helpfulness and friendliness.
Location
8.55
Many reviews praised the excellent location of the hotel.
Room Quality
7.5
Some reviews indicated that the rooms could be noisy and seemed a bit old.
Amenities
8.53
Reviews mentioned good amenities such as parking and complimentary water.
Value for Money
7.99
Overall, the value for the price was considered satisfactory by guests.
Food and Beverage
8.04
Breakfast received positive comments but had minor criticisms regarding variety.
Overall Experience
8.11
Guests enjoyed their stay overall, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:47

Property Description

Outdoor Swimming Pool and Lounge Areas
Escape the heat of Merida by taking a refreshing dip in our beautiful outdoor swimming pool or unwind in our cozy lounge areas surrounded by lush greenery.

Comfortable Rooms with Modern Amenities
Relax in our air-conditioned rooms equipped with cable TV, wardrobe, and telephone. Enjoy the convenience of free Wi-Fi and some rooms even offer stunning pool views for a truly relaxing stay.

Convenient Location for Exploring
Located in the heart of Merida, Hotel San Juan is within walking distance to dining options and popular attractions like the Mayan World Museum and the main cathedral. Explore the city easily with our prime location.

Book now to experience the perfect blend of comfort and convenience at Hotel San Juan Merida.

Important information:

When booking 3 rooms or more or 3 nights or more, different policies and additional supplements may apply.

Please note that If you want to check in sooner or later than the stipulated time, you can make a request. The property can not guarantee the room later the 6:00 PM without the guest informing the time of arrival.

Reservations with breakfast do not include breakfast for minors who enter free, this service has an additional cost.

Please note that parking is available upon request. The hotel cannot guarantee the availability of parking spaces.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 1332 reviews
Cleanliness: 7.54
Service: 8.51
Location: 8.55
Room Quality: 7.5
Amenities: 8.53
Value for Money: 7.99
Food and Beverage: 8.04
Overall Experience: 8.11
R
Rosales solo_traveller mx
10
2026-04-11 via Nuitee
M
Michelle family_with_children mx
10
2026-04-06 via Nuitee
M
Marcos Enrique family_with_children mx
10
Pros:

Todo perfecto, sin queja alguna, buena ubicación

2026-04-05 via Nuitee
H
Herrera family_with_children mx
9
Pros:

El hotel está muy bien ubicado y limpio

Cons:

No tiene buena capacidad el estacionamiento y tuve que pagar uno privado

2026-04-02 via Nuitee
I
ILGWEON solo_traveller kr
10
Pros:

프론트 아가씨가 매우 친절했다. 의사소통도 잘 되고 무엇이든지 도옴을 청하면 도움을 주었다.

2026-04-01 via Nuitee
E
Escalante family_with_children mx
8
Pros:

Limpio, ubicación

Cons:

Todo bien

2026-03-30 via Nuitee
J
James family_with_children us
10
Would definitely stay here again. Great value, great location, great staff.
Pros:

We didn't have breakfast at the hotel preferring to go out and find restaurants out in town but the hotel's location was perfect. Nearly everything we wanted to see was within easy walking distance.

Cons:

Can't think of a thing. The room was clean and the staff was courteous and helpful.

2026-03-30 via Nuitee
J
jose family_with_children mx
7
Pros:

Close to downtown, easy way to walk around City

Cons:

Beds need a change and bathroom need a deep clean and made update due shower water go out from there and you can slide off

2026-03-26 via Nuitee
L
luis eduardo solo_traveller mx
8
Pros:

UBICACIÓN Y ATENCION

Cons:

FALTA AGUA CALIENTE

2026-03-26 via Nuitee
A
Andrea extended_group at
9
Very nice!
Pros:

The hotel was really nice, also the staff was really friendly and helpful. Location is great!

Cons:

It should be noted that right next to the hotel is a bar. If you are quite sensitive to noise you should consider this while booking a room. We didn't mind and could sleep well.

2026-03-25 via Nuitee
L
Litzelmann family_with_children fr
8
Pros:

Chambre à l'arrière éloigné de la rue. Piscine agréables à Mérida

Cons:

La salle de bain ancienne méritant une renovation

2026-03-25 via Nuitee
N
Natálie couple ca
7
Nice, clean room, great location. The have parking area behind hotel (included).
Pros:

Little bit older hotel, but nice, clean, and great location.

Cons:

It was quiet noise during the evening and we had room down so everyone were walking around our doors.

2026-03-24 via Nuitee
M
michel solo_traveller fr
8
Pros:

Excellent emplacement

Cons:

Réglage de la douche

2026-03-21 via Nuitee
V
Verena couple de
4
Pros:

Nah am Zentrum, Betten bequem

Cons:

Sauberkeit ok, Pool Sauberkeit geht so, am schlimmsten ist die Bar nebenan Musik bis spät in die Nacht 3 Uhr…. Brutal. Leider nie wieder!

2026-03-19 via Nuitee
D
Diana Cristina family_with_children mx
8
Pros:

Limpieza ,no excelente ,pero di limpio

Cons:

La alberca, le faltan mosaicos y algo de limpieza y sus precios de refrescos muy 👍

2026-03-19 via Nuitee
J
Joel solo_traveller mx
7
2026-03-17 via Nuitee
M
Muriel family_with_children fr
5
Pros:

Le style de l'hotel, l'emplacement, la piscine( meme si elle n'est pas chauffée)

Cons:

Attention : je l'avais lu sur d'autres commentaires et c'est vrai : c'est TRES bruyant..on entendait la musique du bar d'a côté comme s'il était dans la chambre

2026-03-13 via Nuitee
F
Franco family_with_children it
8
2026-03-12 via Nuitee
A
Alberto family_with_children mx
7
2026-03-12 via Nuitee
M
Mayra family_with_children mx
8
Pros:

Su ubicación y la atención

Cons:

No salia agua caliente

2026-03-10 via Nuitee