Hotel San Juan Mérida

Hotels
•
Kavia Hotels
8.1 (1421 reviews)
Calle 55 No 497-A x 58 y 60 , Mérida , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good amenities
Cons:
Noise from nearby establishments
Cleanliness issues
Room quality concerns

Categories

Cleanliness
7.54
Some reviews mentioned issues like hair on the floor and a leaking bathroom, affecting cleanliness.
Service
8.51
Staff received positive feedback for their helpfulness and friendliness.
Location
8.55
Many reviews praised the excellent location of the hotel.
Room Quality
7.5
Some reviews indicated that the rooms could be noisy and seemed a bit old.
Amenities
8.53
Reviews mentioned good amenities such as parking and complimentary water.
Value for Money
7.99
Overall, the value for the price was considered satisfactory by guests.
Food and Beverage
8.04
Breakfast received positive comments but had minor criticisms regarding variety.
Overall Experience
8.11
Guests enjoyed their stay overall, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:47

Property Description

Outdoor Swimming Pool and Lounge Areas
Escape the heat of Merida by taking a refreshing dip in our beautiful outdoor swimming pool or unwind in our cozy lounge areas surrounded by lush greenery.

Comfortable Rooms with Modern Amenities
Relax in our air-conditioned rooms equipped with cable TV, wardrobe, and telephone. Enjoy the convenience of free Wi-Fi and some rooms even offer stunning pool views for a truly relaxing stay.

Convenient Location for Exploring
Located in the heart of Merida, Hotel San Juan is within walking distance to dining options and popular attractions like the Mayan World Museum and the main cathedral. Explore the city easily with our prime location.

Book now to experience the perfect blend of comfort and convenience at Hotel San Juan Merida.

Important information:

When booking 3 rooms or more or 3 nights or more, different policies and additional supplements may apply.

Please note that If you want to check in sooner or later than the stipulated time, you can make a request. The property can not guarantee the room later the 6:00 PM without the guest informing the time of arrival.

Reservations with breakfast do not include breakfast for minors who enter free, this service has an additional cost.

Please note that parking is available upon request. The hotel cannot guarantee the availability of parking spaces.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 1421 reviews
Cleanliness: 7.54
Service: 8.51
Location: 8.55
Room Quality: 7.5
Amenities: 8.53
Value for Money: 7.99
Food and Beverage: 8.04
Overall Experience: 8.11
I
Isabel • couple • gb
7
2026-06-12 • via Nuitee
D
Denilce • couple • us
7
2026-06-10 • via Nuitee
D
Denilce • couple • us
6
2026-06-10 • via Nuitee
D
Denilce • couple • us
5
2026-06-10 • via Nuitee
N
Núria • solo_traveller • es
9
2026-06-06 • via Nuitee
K
Kubilay • solo_traveller • tr
9
2026-06-06 • via Nuitee
R
RODRIGUEZ • solo_traveller • mx
8
2026-06-06 • via Nuitee
M
Mejía B. • solo_traveller • mx
10
2026-06-04 • via Nuitee
G
Gerardo • solo_traveller • mx
8
Pros:

La ubicación

Cons:

Las instalaciones necesitan algo de mantenimiento

2026-06-04 • via Nuitee
I
Infanzon • solo_traveller • mx
10
Pros:

Supeer comodo el lugar buena ubicacion
El personal super amable lo recomiendo

2026-06-04 • via Nuitee
G
Gabriela • solo_traveller • mx
9
Buena experiencia
Pros:

La ubicación es muy buena
Las instalaciones están limpias
El personal tiene buena actitud

Cons:

No hay agua caliente en la regadera

2026-06-03 • via Nuitee
A
Angelica • solo_traveller • mx
10
Pros:

Me pareció excelente el hotel, cómodo, la atención del personal muy bien, me apoyaron bastante con mi mamá quien va con silla de ruedas y tienen acceso en todo el hotel, nos reservaron estacionamiento para personas con silla de ruedas, en general todo nos gusto incluso está muy cerca del centro.

2026-06-03 • via Nuitee
E
Emilia • solo_traveller • us
10
2026-06-03 • via Nuitee
J
Julio Alberto • solo_traveller • mx
8
Pros:

La habitación estaba comoda

Cons:

No había agua caliente, mucho ruido del restaurante de al lado

2026-06-02 • via Nuitee
M
MARIA CLAUDIA FLORES • solo_traveller • cl
4
Pros:

Ubicación

Cons:

Que prometen estacionamiento y son pocos cupos y tuvimos que pagar aparte en otro parking.
El Señor . de mesa de entrada no era muy amable y los colchones tenían un plástico incómodo

2026-06-02 • via Nuitee
L
Luis Alberto Garcia • solo_traveller • cu
9
Pros:

No puedo contar mucho solo estuve una noche

2026-06-01 • via Nuitee
N
Nadia • solo_traveller • mx
9
Magnífica ubicación y precio
Pros:

La ubicación

Cons:

No es del hotel pero al lado hay un club nocturno y la mayor parte de la noche tenían música muy fuerte con respecto al hotel se acabó el papel de baño y no lo resurtieron solo como sugerencia deberían de tener porta rollos de ahí en fuera todo estuvo muy bien

2026-06-01 • via Nuitee
J
José • solo_traveller • mx
10
Buena estancia
Pros:

La amabilidad del personal, la limpieza del lugar, comodidad de cama, buena ducha y rapidez en facturación.

Cons:

Todo bien

2026-05-29 • via Nuitee
F
Felix Edmundo • solo_traveller • br
8
Excelente lugar para una o dos noches
Pros:

Excelente localización y limpieza.
La piscina está bien también.
El cuarto está muy simple, pero funcional

Cons:

Nunca me dijeron si había o no desayuno.

2026-05-26 • via Nuitee
A
Alejandro • family_with_children • mx
10
Excelente
Pros:

Todo

Cons:

En particular todo bien

2026-05-23 • via Nuitee