Hotel San Juan Mérida

Hotels
•
Kavia Hotels
8.1 (1332 reviews)
Calle 55 No 497-A x 58 y 60 , Mérida , mx

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good amenities
Cons:
Noise from nearby establishments
Cleanliness issues
Room quality concerns

Categories

Cleanliness
7.54
Some reviews mentioned issues like hair on the floor and a leaking bathroom, affecting cleanliness.
Service
8.51
Staff received positive feedback for their helpfulness and friendliness.
Location
8.55
Many reviews praised the excellent location of the hotel.
Room Quality
7.5
Some reviews indicated that the rooms could be noisy and seemed a bit old.
Amenities
8.53
Reviews mentioned good amenities such as parking and complimentary water.
Value for Money
7.99
Overall, the value for the price was considered satisfactory by guests.
Food and Beverage
8.04
Breakfast received positive comments but had minor criticisms regarding variety.
Overall Experience
8.11
Guests enjoyed their stay overall, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:47

Property Description

Outdoor Swimming Pool and Lounge Areas
Escape the heat of Merida by taking a refreshing dip in our beautiful outdoor swimming pool or unwind in our cozy lounge areas surrounded by lush greenery.

Comfortable Rooms with Modern Amenities
Relax in our air-conditioned rooms equipped with cable TV, wardrobe, and telephone. Enjoy the convenience of free Wi-Fi and some rooms even offer stunning pool views for a truly relaxing stay.

Convenient Location for Exploring
Located in the heart of Merida, Hotel San Juan is within walking distance to dining options and popular attractions like the Mayan World Museum and the main cathedral. Explore the city easily with our prime location.

Book now to experience the perfect blend of comfort and convenience at Hotel San Juan Merida.

Important information:

When booking 3 rooms or more or 3 nights or more, different policies and additional supplements may apply.

Please note that If you want to check in sooner or later than the stipulated time, you can make a request. The property can not guarantee the room later the 6:00 PM without the guest informing the time of arrival.

Reservations with breakfast do not include breakfast for minors who enter free, this service has an additional cost.

Please note that parking is available upon request. The hotel cannot guarantee the availability of parking spaces.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 1332 reviews
Cleanliness: 7.54
Service: 8.51
Location: 8.55
Room Quality: 7.5
Amenities: 8.53
Value for Money: 7.99
Food and Beverage: 8.04
Overall Experience: 8.11
M
michel • solo_traveller • fr
8
Pros:

Excellent emplacement

Cons:

Réglage de la douche

2026-03-21 • via Nuitee
V
Verena • couple • de
4
Pros:

Nah am Zentrum, Betten bequem

Cons:

Sauberkeit ok, Pool Sauberkeit geht so, am schlimmsten ist die Bar nebenan Musik bis spät in die Nacht 3 Uhr…. Brutal. Leider nie wieder!

2026-03-19 • via Nuitee
D
Diana Cristina • family_with_children • mx
8
Pros:

Limpieza ,no excelente ,pero di limpio

Cons:

La alberca, le faltan mosaicos y algo de limpieza y sus precios de refrescos muy 👍

2026-03-19 • via Nuitee
J
Joel • solo_traveller • mx
7
2026-03-17 • via Nuitee
M
Muriel • family_with_children • fr
5
Pros:

Le style de l'hotel, l'emplacement, la piscine( meme si elle n'est pas chauffée)

Cons:

Attention : je l'avais lu sur d'autres commentaires et c'est vrai : c'est TRES bruyant..on entendait la musique du bar d'a côté comme s'il était dans la chambre

2026-03-13 • via Nuitee
A
Alberto • family_with_children • mx
7
2026-03-12 • via Nuitee
F
Franco • family_with_children • it
8
2026-03-12 • via Nuitee
M
Mayra • family_with_children • mx
8
Pros:

Su ubicación y la atención

Cons:

No salia agua caliente

2026-03-10 • via Nuitee
M
Monsserrat • family_with_children • mx
9
Recomendable :)
Pros:

Todo ha estado bien :)

2026-03-09 • via Nuitee
C
Claudia • family_with_children • mx
9
Pros:

La limpieza del lugar, el personal es muy amable

2026-03-09 • via Nuitee
P
Pennisi • family_with_children • fr
10
Ottimo!!
Pros:

Il personale davvero simpatico e disponibile, pronto ad aiutare se necessario. Abbiamo chiesto se potevamo prenotare un taxi alle 5h30 del mattino e lo hanno fatto con il sorriso. Abbiamo avuto un problema con la luce in bagno (lampadina fulminata) e l'hanno cambiata subito.
Piscina bella, pulita.
Ci hanno cambiato gli asciugamani ogni giorno!!

Cons:

Unica pecca, non per colpa dell'hotel, di fianco a un bar che mette musica altissima fino a dopo mezzanotte, se avete il sonno leggero non garantisco un buon riposo...

2026-03-07 • via Nuitee
S
shirley • couple • gb
8
Great value for money defo recommend for night stopover or those on tight budgets
Pros:

Loved the authentic feel and ambiance of the place. Very central. Staff were lovely very quick to respond and very proactive double checking satisfaction afterwards

Cons:

Music next door if you light sleeper. But wasn’t overly loud

2026-03-03 • via Nuitee
B
Boyes • extended_group • gb
10
Lovely would stay there again
Pros:

Lovely friendly welcoming hotel. Everyone working there was pleasant always working hard. The pool area was peaceful. Rooms comfortable. Would definitely stay there again.

Cons:

Would have been even more perfect with a small fridge and tea/coffee making facilities but none of the places I looked at had that.

2026-03-02 • via Nuitee
C
Carol • couple • ca
8
We travel to Mérida once a year and we always choose to stay at this hotel, mostly because the great location and the fr
Pros:

The staff are very accommodating and friendly. The location is great, a few blocks from the main plaza. It is clean and the pool is refreshing.

Cons:

The beds a a little on the hard side. There is a night club next door that plays loud music until after midnight most nights.

2026-02-28 • via Nuitee
R
RAMON • family_with_children • mx
10
Pros:

La ubicación

Cons:

Al baño se me tieron muchas moscas

2026-02-25 • via Nuitee
A
Anthony • family_with_children • be
8
Excellent rapport qualité prix
Pros:

Nous y avons passé une nuit en chambre double (chambre 117) avec mon épouse et mon fils de 8 ans.
Points forts:
- Excellent rapport qualité-prix
- Emplacement dans le centre de Mérida
- Parking privé, fermé la nuit (mais places limitées)
- Dans l'ensemble, bel établissement, bien entretenu et bien décoré
- Piscine agréable
- Literie confortable
- Chambre au calme: je pense que les commentaires parlant de bruit doivent se situer dans la partie gauche (quand on est face à l'entrée). Côté droit, on donne sur le parking donc pour nous, ce fût calme

Cons:

Points faibles / à améliorer :
- Chambre assez petite pour trois avec deux bagages
- pas d'eau chaude le matin (pas de problème le soir) !

2026-02-25 • via Nuitee
J
Joaquín • solo_traveller • mx
10
Bonito hotel familiar
Pros:

Con muy buena ubicación, a media cuadra del parque santa lucia, donde todas las noches hay musica en vivo, y restaurantes, frente a una taqueria donde venden comida tipica de Mérida, y a 5 minutos a pie de la plaza principal de Mérida, un lugar muy seguro para caminar de noche, y hay un bar a un lado con muy buena música, pero que no afecta a la hora de dormir.

2026-02-25 • via Nuitee
J
javier benedicto • family_with_children • mx
10
Excelente relación costo beneficio
Pros:

Atención del personal. Muy atento.

Cons:

No hubieron situaciones que no me han gustado

2026-02-23 • via Nuitee
M
Markéta • family_with_children • cz
8
2026-02-23 • via Nuitee
E
Edgar Eduardo • solo_traveller • mx
8
En general bien, por la cercanía del centro
Pros:

El personal muy amable

Cons:

Justo a un lado hay un bar y por las noches es difícil descansar por la música, además huele algo a humedad, me hospede en la habitación 109.

2026-02-23 • via Nuitee