Susukino Granbell Hotel

Hotels
•
GRANBELL HOTEL
8.5 (1617 reviews)
Chuo-ku Minami 5 Jo Nishi 2-6-2 , Sapporo , jp

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Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Shared lounge/TV area
Public Bath
Cashless payment available
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Disappointing breakfast quality

Categories

Cleanliness
7.83
A few reviews mention cleanliness issues, such as poor cleaning status.
Service
9.3
Several reviews note friendly staff and helpful service, although there were complaints about language barriers.
Location
9.34
Excellent location mentioned multiple times, close to attractions and transport.
Room Quality
8.29
Rooms were generally described as adequate, but some noted small sizes.
Amenities
8.82
Onsen and amenities noted as good, with minor suggestions for improvements.
Value for Money
7.78
Complaints about breakfast and perceived value relative to cost.
Food and Beverage
7.83
Mixed reviews on breakfast variety and quality, with some guests disappointed.
Overall Experience
8.8
Overall positive sentiment with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:43

Property Description

Central Location in Sapporo
Located in the heart of Sapporo, Susukino Granbell Hotel offers convenience and easy access to popular attractions such as Susukino Station and Sapporo TV Tower.

Modern Amenities
Enjoy comfortable stays in air-conditioned rooms equipped with a flat-screen TV, free WiFi, and complimentary toiletries. The 24-hour front desk and luggage storage add to the convenience of your stay.

Dining Options
Indulge in delicious meals at the on-site restaurant or unwind in the shared lounge. Private parking is also available for guests, ensuring a hassle-free experience during your visit.

Book your stay at Susukino Granbell Hotel now for a memorable and convenient experience in Sapporo!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 1617 reviews
Cleanliness: 7.83
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 7.78
Food and Beverage: 7.83
Overall Experience: 8.8
C
Crispian Vui Yee • extended_group • my
9
Right at the heart of Susukino.
Pros:

Location was excellent, right at the heart of Susukino. Room was decent size, comfortable beds. Space was big enough to open our luggage’s.

Cons:

The outdoor public bath was nice, just that I see hair floating around it.

2026-03-31 • via Nuitee
Y
yasuhiro • couple • jp
8
2026-03-30 • via Nuitee
C
Chiang • solo_traveller • tw
9
2026-03-28 • via Nuitee
W
William • family_with_children • au
10
Pros:

Great hotel, central location, great amenities with a onsen on the top floor. Would stay again

Cons:

Nothing

2026-03-26 • via Nuitee
K
Kristian Noel • couple • ph
10
2026-03-26 • via Nuitee
P
Paul • family_with_children • th
10
Pros:

Everything great for solo traveler

Cons:

5am every morning street workers very noisy

2026-03-25 • via Nuitee
Y
Yasumaro • solo_traveller • jp
10
快適
Pros:

清潔でロケーションが良い

Cons:

薄野の街中なので、多少うるさい

2026-03-24 • via Nuitee
R
RIKA • couple • jp
7
2026-03-24 • via Nuitee
J
Jason • extended_group • au
10
Staff were lovely
Pros:

Central, clean and quiet

2026-03-21 • via Nuitee
T
Teagan • couple • au
10
Would 100% stay here again
Pros:

Lovely staff, lovely rooms, good location

Cons:

Breakfast wasn’t the best

2026-03-21 • via Nuitee
K
Karen • couple • au
9
Great location, value for money
Pros:

Very good location, restaurants and Metro station just around the corner. 2 stops from JR Sapporo. Shopping street just few minutes walk away. Fresh towels and bin bags provided every day, water have to be collected at front desk though. Staff are generally helpful and friendly, except the morning shift staff.

Cons:

Room a bit smaller than expected, but the bed is comfy.

2026-03-21 • via Nuitee
タケシ • solo_traveller • jp
10
2026-03-19 • via Nuitee
J
Jean-François • family_with_children • fr
6
2026-03-19 • via Nuitee
S
Shiho • family_with_children • jp
10
嵐ライブで2泊
Pros:

アメニティか充実していて、スキンケア商品は何も準備する必要がないくらい全て揃っていました。
また、フロントのスタッフさんもホテル周辺のご飯屋さんを教えてくれたり、とても親切でした。
嵐のライブで利用させて頂きましたが、嵐ファンの為のメッセージが手描きされたボードかあったりと、歓迎してくれてることが感じられてとても嬉しかったです。

2026-03-18 • via Nuitee
W
WUNSIANG • family_with_children • tw
10
2026-03-18 • via Nuitee
T
Takase • solo_traveller • jp
10
快適でした！
Pros:

綺麗で良かったです！

Cons:

とくになし

2026-03-17 • via Nuitee
S
sekibe • solo_traveller • jp
7
Pros:

部屋が綺麗、アクセスが良い、アメニティが充実

Cons:

スタッフのロビーでの私語が多くて少し気になった

2026-03-16 • via Nuitee
S
Seunghyun • extended_group • kr
10
Pros:

위치는 환상적! 직원들은 불친절
방도 청소는 자주 안 하는 거 같음
엘베 사람 몰리는 시간이면 한참 기다려야함

Cons:

직원들이 좀 더 프렌들리 했으면 좋겠다

2026-03-16 • via Nuitee
T
TAMINATO • couple • jp
10
2026-03-15 • via Nuitee
L
Liem • solo_traveller • au
7
Alright place
Pros:

Good location next to the main city area

Cons:

Small room

2026-03-15 • via Nuitee