The Americus Hotel, Unscripted by Hyatt

Hotels
Trademark
8.8 (670 reviews)
555 Hamilton St , Allentown , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Great location
Cons:
Inconsistent service
Cold room temperature issues
Limited dining options

Categories

Cleanliness
8.38
General cleanliness was acceptable but some areas mentioned could be improved.
Service
9.35
Staff were friendly and helpful, however, inconsistency in service during check-in was noted.
Location
9.39
Convenient location close to city attractions and amenities.
Room Quality
8.84
Rooms were spacious and comfortable but some temperature issues were reported.
Amenities
8.37
Good selection of amenities, though some conveniences like ice machines had accessibility issues.
Value for Money
8.83
Fair value considering the quality and location of the hotel.
Food and Beverage
8.38
No specific food quality was mentioned, standard offerings expected.
Overall Experience
8.85
Overall experience was positive, with some room for improvement in service and room features.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:30

Property Description

Luxurious Accommodation
Experience 3-star luxury just 7.1 km from Dorney Park Wildwater Kingdom at The Americus Hotel, Trademark Collection by Wyndham. Each room is equipped with modern amenities like a flat-screen TV, safety deposit box, and plush bedding for a comfortable stay.

Convenient Facilities
Stay fit at the on-site fitness centre, enjoy a meal at the restaurant, or unwind with a drink at the bar. The hotel also offers room service, a 24-hour front desk, and luggage storage for your convenience. Take advantage of the sun terrace and ATM during your stay.

Prime Location
Explore nearby attractions such as Allentown Art Museum and Steamtown National Historic Site, both just a short distance away. With Lehigh Valley International Airport nearby, your travels are made easy. Book your stay at The Americus Hotel for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 13 per day.

Location

Guest Reviews

8.8
Based on 670 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 8.85
J
Jeremy family_with_children us
8
Pros:

Historic building with a great lobby. Rooms were modern and updated, very comfortable. good price and good location in middle of allentown

2026-04-30 via Nuitee
D
Derek solo_traveller ie
10
Super Hotel and Staff
Pros:

The staff at this hotel were exceptional. Cannot praise them enough on how friendly and helpful they were.
Everything else was excellent including the location. Would 100% stay again.

Cons:

Nothing

2026-04-23 via Nuitee
A
Alison family_with_children us
6
2026-04-21 via Nuitee
J
Jason couple us
10
2026-04-20 via Nuitee
A
arianelys couple us
1
2026-04-20 via Nuitee
L
Lillian solo_traveller nz
8
Architectural gem
Pros:

Beautiful historic building. Spacious, clean and comfortable room. Great central location.

Cons:

Check in staff not friendly. I thought parking was included but at check in they said you either had to pay for valet parking or park on the street (metered).

2026-04-14 via Nuitee
C
Chelsea couple us
10
Pros:

Spacious, clean, history, staff

Cons:

Parking

2026-03-30 via Nuitee
M
mark couple us
7
great but had some issues
Pros:

the hotel was historic and really nice. the staff was great.

Cons:

The breakfast had issues - 1 over easy eggs came out sunny side up, 2 - for home fries they used french fries

Payment issues - i paid on booking.com and the hotel charged me again. i still have a double charge on my credit card

2026-03-30 via Nuitee
A
Alexandra couple us
7
Perfect location for having to go to the PPL center, the restaurants had amazing food, not really anywheres to shop, the
Pros:

The property was very clean and the staff were very nice! I had no idea going in that we were being given a whole suite which was a pretty great shock. They also use key entry to get onto your room floor from the elevator for a security feature which I loved!

Cons:

It was very windy when we stayed, the windows with the wind are very loud. It almost sounded like someone was trying to break in through the window in the middle of the night.

2026-03-29 via Nuitee
S
Strantzalis family_with_children us
10
Awesome stay
Pros:

Great location and very clean and great staff

Cons:

Loved everything

2026-03-28 via Nuitee
N
Nicholas family_with_children us
10
2026-03-28 via Nuitee
G
Giovanni couple us
7
2026-03-27 via Nuitee
J
Jacqueline couple us
9
I would recommend your hotel to all.
Pros:

The breakfast was very good as well as the customer service was excellent. I look forward to my next stay at your hotel.

2026-03-25 via Nuitee
L
Lacy family_with_children us
10
2026-03-23 via Nuitee
S
Sellers extended_group us
10
The stay was above my expectations!
Pros:

Everything was great. Bar service was very good, the room was very large and clean. The breakfast was delicious. The location was also great, walking distance to our venue!

Cons:

I must have missed it in the description when I booked, I didn't realize there was valet parking! I drove around the block several times, (because of the one way streets) until I got to the parking garage.

2026-03-17 via Nuitee
A
ARLENE extended_group us
10
2026-03-16 via Nuitee
B
BRADLEY couple us
9
Loved great for Rod Stewart show near by at PPL center
Pros:

Great Big room with separate kitchen - was great

Cons:

nothing

2026-03-16 via Nuitee
S
susan couple us
9
2026-03-16 via Nuitee
A
Arnold family_with_children us
7
2026-03-16 via Nuitee
H
Harold couple us
2
Rooms were nice
Pros:

Location is perfect for attending shows

Cons:

Beautiful history of the place BUT THEE absolute worst part was the “restaurant “
Service
Staff
Food
Everything about it was total Unclass!
Like they weren’t expecting people
I don’t know how else to explain, it was just awful

2026-03-15 via Nuitee