Melbourne Marriott Hotel Docklands

Hotels
Marriott Hotels & Resorts
8.6 (1920 reviews)
15 Waterfront Way, Docklands , Melbourne , au

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent food options
Cons:
Inconsistent room cleanliness
Service acknowledgment issues

Categories

Cleanliness
7.85
Some comments about food smells and room cleanliness, indicated a need for improvement.
Service
8.85
Generally positive feedback about staff, although there were incidents of lapses in acknowledgment.
Location
9.35
Multiple reviews highlight the convenient location for attractions.
Room Quality
7.85
Mixed reviews; some enjoyed the comfort, but others found issues with size and amenities.
Amenities
8.35
Facilities like the pool and fitness center were appreciated, though some amenities were unavailable.
Value for Money
8.35
Guests felt like the price met the overall experience, though some had higher expectations.
Food and Beverage
9.35
Breakfast and dining options received high marks from various guests.
Overall Experience
8.85
Many guests expressed satisfaction with their stays and indicated they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:01

Property Description

Luxurious Amenities
Melbourne Marriott Hotel Docklands boasts an outdoor swimming pool, fitness centre, and a stylish restaurant and bar. Guests can unwind in comfort and style during their stay.

Convenience at Your Fingertips
Enjoy the convenience of a concierge service, tour desk, and free WiFi throughout the property. With room service, a 24-hour front desk, and currency exchange available, your every need is catered to effortlessly.

Comfortable Accommodation
Relax in air-conditioned rooms equipped with modern amenities such as a flat-screen TV, minibar, and private bathroom. The plush bedding and in-room facilities ensure a restful and enjoyable stay.

Experience luxury and convenience at Melbourne Marriott Hotel Docklands. Book your stay now for an unforgettable experience.

Important information:

Please note that there is a 1.95% charge when you pay with a credit card.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs AUD 60 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 1920 reviews
Cleanliness: 7.85
Service: 8.85
Location: 9.35
Room Quality: 7.85
Amenities: 8.35
Value for Money: 8.35
Food and Beverage: 9.35
Overall Experience: 8.85
S
Sonja couple au
10
Wonderful stay in this beautiful hotel..
Pros:

Fantastic city location and amazing infinity pool with city views. Nice spacious rooms and big variety of food from room service.
Highly recommend. Very happy 4 day stay for the Grand Prix weekend. Loved it.

2026-03-14 via Nuitee
E
Ernie couple au
9
Pros:

the venue is excellent only down fall is the car park

Cons:

car park

2026-03-13 via Nuitee
T
Tariro couple au
8
2026-03-12 via Nuitee
A
Alyssa family_with_children au
10
Wonderful stay, rooftop pool a hit
Pros:

Great city staycation stay. The rooftop pool is a massive novelty!

Cons:

Docklands is always a bit out of the way but tram access is super easy to make this a non-issue!

2026-03-12 via Nuitee
K
Kate couple au
7
A really fun stay
Pros:

The pool area was great, pool was the perfect temperature and we spent hours here.
Car park across the road is good value as is the hotel.

Cons:

I found the bed really uncomfortable and the pillows were super flat. Also the pool food and drink service menu needs some good mocktail options - heaps of cocktails and wines and beers but I couldn’t see one mocktail option for those not drinking unless you wanted soft drink

2026-03-12 via Nuitee
K
Karlo couple au
9
2026-03-12 via Nuitee
B
Bridget family_with_children au
9
2026-03-10 via Nuitee
D
Donna Gibbon family_with_children nz
8
Great pool and spa, spacious bathroom!
Pros:

Travelling as a couple with our 12yr old grandson, this was one of the few places we could get 2x double beds in the one room (lots of others only offered a temporary pull out type bed). Great sized bathroom with loads of bench top space. Roof top pool and spa was great at the end of a long day!

2026-03-09 via Nuitee
N
navid couple nz
3
Very bad stay. That was our marriage anniversary but the experience was so so bad.
Pros:

- 1.5 hours earlier check-in.
- Received a complimentary cake at 5 pm for our marriage anniversary.
- Pool and hot spa.

Cons:

I have traveled to almost 20 countries around the world and stayed in almost 17 luxury 5-star hotels. The worst experience and the rudest staff on planet earth were in here.
From the front desk to the staff in the kitchen at the breakfast buffet.

-In every branded hotel I was in, it was always customer and guest rights, definitely, there is a lack of proper management and training in this hotel.
-Usually, branded hotels like Anantara, Sofitel, W, or Hilton, the staff welcome you with a nice greeting and some ice-breaking conversation, a possible drink on your arrival or a good morning phrase. DO NOT EXPECT these simple things in this hotel.

-The Napalian woman, "Ms. Barsha," at breakfast seriously argued with me when I ordered a cup of coffee and talked with a very, very aggressive tone, which shocked my wife and me both. Due to this unpleasant conversation, we had a bad day after that, as we were still in shock.
Please TEACH YOUR STAFF that it is ALWAYS the customer's right, and they can NEVER EVER talk to a guest in this way.

-There was not even a doorman for this 5-star #marriot and we had to carry our bags to the front desk by ourselves, despite the fact that staff were watching we are doing this, so they could offer to help.

-Breakfast was very limited, and the design and atmosphere were horrible, like we were eating breakfast in the basement of a prison. The staff at breakfast once again was the rudest on planet earth.

Unfortunately, never EVER come back here, and will not recommend this hotel to others.
Not recommend.

2026-03-08 via Nuitee
D
DavinH couple au
8
Great location, about 25% overpriced for what it actually is.
Pros:

The Melbourne Marriot was my choice to attend the Ed Sheran performance at Marvel Stadium, from a location aspect it was perfect, close to the public tram way and an easy walk back from the venue. The offer of car parking worked in well with our travel plans however the parking in a public shopping centre car park a block away was not what I had expected. The front desk staff were very good, as was the concierge and helped greatly with advice and assistance. The included full buffet breakfast had a good range of all the usual; it was good but not really outstanding.

Cons:

The car parking in a public shopping centre car park a block away was not what I had expected when I booked parking. The building, lifts and restaurant we pretty much to capacity with house cleaning carts in the hallways. It is starting to look a bit tired, even the light switches were worn and difficult to operate, but on the positive there were USB A charging outlets at the desk and beside the bed. In the checkout process unfortunately, my wife left her Diabetes monitor in the bedside draw and on follow up it had disappeared.

2026-03-08 via Nuitee
J
Janvier family_with_children au
9
2026-03-07 via Nuitee
M
Mel Lewis family_with_children au
5
2026-03-06 via Nuitee
R
Rebecca couple au
10
Comfortable, convenient, great location, breakfast was outstanding!
2026-03-06 via Nuitee
E
Emily couple au
10
2026-03-06 via Nuitee
T
Tracey family_with_children au
9
A nice hotel but on the dearer side.
Pros:

Great location at Docklands, staff were helpful. Breakfast was good.

Cons:

Had to locate waitstaff at breakfast to order eggs or coffee.

2026-03-05 via Nuitee
M
Melissa couple au
7
The hotel was in a great location for why we was there was dissappointed that the room didn’t have air conditioning espe
Pros:

The location

Cons:

The rooms don’t have air conditioning

2026-03-03 via Nuitee
A
AMANDA couple au
7
Was ok
Pros:

Was close to marvel so worked well with decent view

Cons:

Was pricey for size of room

2026-03-03 via Nuitee
G
Guillermo family_with_children au
10
Perfect comfy location
Pros:

Location was spot on and the rooms are nice and comfy plus top service staff members

Cons:

Can't say much anything negative

2026-03-02 via Nuitee
L
Lenche family_with_children au
10
Amazing pool
Pros:

The pool was amazing

2026-03-02 via Nuitee
N
Nerissa extended_group au
9
Pros:

The kids loved the pool, and location

Cons:

The shower grout could do with a good scrub and clean

2026-03-01 via Nuitee