Kingsgate Al Jadaf by Millennium Hotels

Hotels
Millennium
6.6 (1551 reviews)
Building No 18, Al Jaddaf, Near Al Jaddaf Metro Station, Dubai , Dubai , AE

Facilities

Full-service spa
Health or beauty spa nearby
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
helpful staff
good location
cleanliness
Cons:
bedbugs
lack of amenities
small rooms
poor service

Categories

Cleanliness
5.04
Several reviews mentioned dirtiness and serious issues like bedbugs, indicating poor cleanliness.
Service
8.51
Some reviews praised helpful staff despite some negative experiences, suggesting average service quality.
Location
8.05
Location was described as good and quiet, though some reviews mentioned issues accessing amenities.
Room Quality
6.51
Comments about small rooms and uncomfortable beds led to an average rating.
Amenities
4.03
Complaints about the lack of basic amenities and poor facilities suggest significant improvements are needed.
Value for Money
6
Due to various issues raised, the overall value for money perceived is below average.
Food and Beverage
7.05
No specific feedback was provided about food, defaulting to standard quality for this hotel tier.
Overall Experience
7.61
Mixed feelings from guests indicate that while there were positives, the overall experience was heavily impacted by negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:38

Property Description

Luxurious Spa Experience
Indulge in a relaxing massage at the full-service spa during your stay.

Delicious Dining Options
Savor a meal at the on-site restaurant or grab snacks at the coffee shop/cafe. Don't miss the daily buffet breakfast.

Convenient Amenities
Enjoy complimentary Wi-Fi, 24-hour front desk service, and free self parking. Take advantage of the roundtrip airport shuttle for a surcharge.

Located in Dubai (Jadaf), Kingsgate Al Jadaf by Millennium Hotels is the perfect oasis for your next getaway. Immerse yourself in luxury and convenience - book now.

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Cashless transactions are available

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

6.6
Based on 1551 reviews
Cleanliness: 5.04
Service: 8.51
Location: 8.05
Room Quality: 6.51
Amenities: 4.03
Value for Money: 6
Food and Beverage: 7.05
Overall Experience: 7.61
M
Mohammed solo_traveller se
6
2026-02-26 via Nuitee
M
Mohamed couple ae
10
2026-02-25 via Nuitee
C
Caterina family_with_children ae
8
2026-02-24 via Nuitee
J
jawad solo_traveller sa
9
good location - improve room cleaning time
Pros:

reception mainly maria is great
Bell boy Sayed is great

Cons:

Deposit 200 AED

2026-02-24 via Nuitee
O
Olga extended_group ua
10
2026-02-14 via Nuitee
K
Khan solo_traveller gb
4
Not worth for money I spend
Pros:

nothing as such

Cons:

facilities, small room, no good cleaning, booking mentioned city views, there was no view only building at the back.

I believe my booking was made for other kingsgate hotel and i was sent to a different one

2026-02-13 via Nuitee
A
Amr solo_traveller ae
5
2026-02-13 via Nuitee
O
Omar solo_traveller ae
10
2026-02-13 via Nuitee
G
Gacek solo_traveller gb
10
I had a great time
Pros:

Location and the reception team! They were super nice and helpful

Cons:

N/A

2026-02-12 via Nuitee
P
patrick family_with_children lb
6
2026-02-12 via Nuitee
A
Abbas solo_traveller ae
10
Pros:

Everything

Cons:

Nothing

2026-02-11 via Nuitee
H
Hanaa couple ae
10
اشكر جميع العاملين لتعاملهم الحسن والراقي أعجبني هدوء المكان
Pros:

اشكر جميع العاملين لتعاملهم الحسن والراقي
أعجبني هدوء المكان

2026-02-10 via Nuitee
H
Humaid couple ae
6
2026-02-09 via Nuitee
C
castroverde couple ae
7
2026-02-09 via Nuitee
A
Ayat couple iq
6
2026-02-08 via Nuitee
R
Rick couple nl
8
2026-02-08 via Nuitee
‏Abdullah family_with_children sa
7
2026-01-26 via Nuitee
A
Angelo family_with_children ae
2
Pros:

Parking though the area is very small but atleast it was provided.

Cons:

Rooms are very small, room sevice is inadequate and slow, facilities that has nothing to offer beside bed. No toiletries to offer for guests. Broken hot nd cold water system.

2026-01-25 via Nuitee
Z
Zayaan sajid couple ae
9
2026-01-25 via Nuitee
R
Rhoda solo_traveller ae
6
Pros:

Location

2026-01-23 via Nuitee