Mercure Roma Centro Termini

Hotels
Mercure
8.2 (206 reviews)
Via Agostino De Pretis 104 , Rome , it

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cleanliness
Cons:
Small rooms
Inadequate bathroom facilities
Food quality issues

Categories

Cleanliness
8.06
Fairly clean based on positive mentions, but some complaints about room quality.
Service
8.53
Service was generally friendly and accommodating based on multiple reviews.
Location
8.87
Excellent location mentioned in several reviews, close to attractions.
Room Quality
7.82
Rooms on the smaller side with some issues noted, affecting comfort.
Amenities
8.05
Basic amenities available, but some guests noted lack of variety.
Value for Money
8.51
Generally good value considering location and service, despite some complaints about water temperature.
Food and Beverage
7.56
Food quality below expectations, with some complaints about the breakfast.
Overall Experience
8.23
Overall experience is considered good, balancing positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:40

Property Description

Central Location in Rome
Located in the heart of Rome, Mercure Roma Centro Termini offers easy access to popular attractions and transportation hubs. Guests can explore the city with convenience and immerse themselves in the vibrant atmosphere of the Italian capital.

Convenient Amenities
This 4-star hotel provides a range of convenient amenities including a shared lounge, a restaurant, and a bar. With a concierge service, tour desk, and 24-hour front desk, guests can expect exceptional service throughout their stay. The currency exchange and room service add to the overall comfort and satisfaction of the guests.

Nearby Points of Interest
Within close proximity to Cavour Metro Station, Repubblica - Teatro dell'Opera Metro Station, and Rome Termini Metro Station, guests have easy access to explore the city. Additionally, the paid airport shuttle service to Rome Ciampino Airport ensures a hassle-free journey for travelers. Book your stay at Mercure Roma Centro Termini for a memorable experience in Rome.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 206 reviews
Cleanliness: 8.06
Service: 8.53
Location: 8.87
Room Quality: 7.82
Amenities: 8.05
Value for Money: 8.51
Food and Beverage: 7.56
Overall Experience: 8.23
V
Violeta couple ar
10
Excelente hotel
Pros:

La ubicación, la limpieza y el personal excelente en todo. Incluso nos olvidamos documentos en la caja de seguridad y los guardaron hasta nuestro retorno a Roma

2026-03-07 via Nuitee
O
oya family_with_children tr
10
2026-03-03 via Nuitee
R
Robert solo_traveller gb
10
A perfect location for a city break in Rome
Pros:

The location was excellent for all the sights of Rome. The hotel was friendly, quiet and comfortable. The restaurant was very good.

Cons:

The bedroom was small (but the bathroom was very good).

2026-03-02 via Nuitee
K
Karina family_with_children br
9
Gostei e voltaria
Pros:

Limpo, novo! Fora a torneira q pingava não havia nenhum defeito na minha acomodação.

Cons:

Limpo e recém reformado

2026-02-13 via Nuitee
N
Nuri couple tr
9
Mükemmel
Pros:

Temiz konum ilgi güvenli

2026-01-30 via Nuitee
G
GUSTAVO family_with_children br
10
2026-01-28 via Nuitee
L
Laetitia family_with_children fr
10
2026-01-24 via Nuitee
A
Antonio couple de
9
Pros:

Super Lage. Personal sehr freundlich. Zimmer konnte früher als geplant bezogen werden. Gutschein von 10%.

Cons:

Hotel in den Jahren gekommen. Frühstück hätte besser sein können. Eine 0,33l Dose Bier 6,-€ fand ich schon heftig, wäre es vom Fass gewesen hätte ich es akzeptieren können.

2026-01-24 via Nuitee
R
ROVINI solo_traveller za
9
2026-01-19 via Nuitee
A
Ahmed family_with_children sa
8
موقع ممتاز ونظيف جداً
Pros:

الموقع ممتاز
والموظفين متعاونين
الفندق هادي والنظافة ممتازه

Cons:

ماعندهم خدمة مساعدة حمل الشنط
بالبدايه اعطونا غرفه واسعه ولكن لا يوجد قفل في باب دورة المياه، طلبنا تغيير الغرفه وانقلونا لغرفه اصغر.

2026-01-19 via Nuitee
M
MAURICIO family_with_children br
7
Atendeu nossa expectativa por uma noite.
Pros:

A localização é ótima, perto da estação central de Roma. O quarto era bom mas não nos avisaram que era um mezanino com escada.

Cons:

De ser um quarto com escada e também a cortina não cobria toda a janaela, fazendo que o quarto ficasse claro muito cedo.
Ao reclamarmos na recepção disseram que outros hóspedes já haviam reclamado disso.....

2026-01-19 via Nuitee
I
Ivanna couple it
10
2026-01-11 via Nuitee
T
THANOS family_with_children gr
10
We traveled to Rome as a family for a three-day stay. The hotel and the staff were excellent. We highly recommend it.
2026-01-11 via Nuitee
D
Desiree couple de
8
2026-01-10 via Nuitee
M
Myriam couple br
10
Excelente noite com acomodação agradável e ambiente tranquilo.
Pros:

Excelente atendimento com explicação e cordialidade. A localização é excelente perto de uma rua badalada com restaurantes e lojas. Excelente hotel e recomendo.

Cons:

o cafe da manha poderia ter um pão mais macio tipo bisnaga ou francês.

2026-01-07 via Nuitee
G
Gaudencia family_with_children id
10
2026-01-05 via Nuitee
R
Rob family_with_children nl
8
We had a great time in Rome. The hotel was excellent, and is located nearby shops and restaurants.
Pros:

The hotel is located in the city centre close to all the main shopping streets, restaurants and touristic places.

Cons:

The restaurant was not really to my satisfaction. We had dinner there one time. By the time the food was served, it was already getting cold, half of the steak was well done but the other half was really raw, the mixed seafood grill was missing white fish and actually consisted mostly of shell fishes. The breakfast at the hotel could also be better.

2026-01-05 via Nuitee
A
Arie couple il
8
מיקום טוב של המלון. החדר בגודל סביר.
Pros:

פקיד קבלה, ממוצא זר, היה מאד נחמד ומשף פעולה. נענה לךכל בקשותינו.

Cons:

פקיד הקבלה, איטלקי במוצאו, לא היה נחמד ולא עזר לנו לשנות מועד של שהייה במלון.

2025-12-21 via Nuitee
L
Lindamara extended_group br
10
Pros:

Excelente Localização, dá para ir a pé da Estação Termini ao Hotel, poucos minutos de distancia) Café muito bom com várias opções) atendimento muito bom)

Cons:

Nada a Reclamar

2025-12-06 via Nuitee
H
Hale family_with_children tr
9
2025-12-04 via Nuitee