TownePlace Suites by Marriott New York Manhattan/Chelsea

Hotels
•
TownePlace Suites by Marriott
8.3 (9853 reviews)
140 West 28th Street , New York , us

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Cons:
Small room size
Breakfast issues
Elevator wait times

Categories

Cleanliness
8.19
Generally clean with minor issues raised in reviews.
Service
8.86
Staff was friendly and helpful, making positive impressions despite some service outages during breakfast.
Location
9.2
Excellent location with easy access to subways and nearby attractions.
Room Quality
7.65
Rooms were noted as small, which impacted overall perception.
Amenities
8.48
Good amenities like free coffee and extended breakfast hours but limited selection at times.
Value for Money
7.84
Perceived as slightly expensive for the room size and amenities offered.
Food and Beverage
7.69
Breakfast experience described as chaotic with limited options.
Overall Experience
8.46
Overall stay was enjoyable with multiple positives noted despite certain drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:37

Property Description

Prime Location in the Heart of New York City
Located just steps away from iconic landmarks like Madison Square Garden and the Flatiron Building, TownePlace Suites by Marriott New York Manhattan/Chelsea offers 4-star luxury in the bustling city of New York.

Modern Amenities for Comfort and Convenience
Enjoy air-conditioned rooms equipped with top-notch facilities including a coffee machine, fridge, and flat-screen TV. Stay connected with free WiFi throughout the property and make use of the fitness centre to stay active during your stay.

Proximity to Major Attractions
With Bryant Park, The High Line, and New York Public Library just a short distance away, this hotel is the perfect choice for travelers looking to explore the best of New York City.

Book your stay at TownePlace Suites by Marriott New York Manhattan/Chelsea for an unforgettable experience in the Big Apple!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.3
Based on 9853 reviews
Cleanliness: 8.19
Service: 8.86
Location: 9.2
Room Quality: 7.65
Amenities: 8.48
Value for Money: 7.84
Food and Beverage: 7.69
Overall Experience: 8.46
W
Wojciech • extended_group • fr
8
2026-07-18 • via Nuitee
J
Justin • couple • us
8
2026-07-18 • via Nuitee
M
Marion • solo_traveller • gb
5
Pros:

Nice staff and amazing location

Cons:

Very small rooms, super crowded hotel so breakfast room was very loud

2026-07-17 • via Nuitee
D
Donnise • couple • us
9
Lovely Hotel, clean and close to every thing
Pros:

The view of the city, the bed super comfortable and breakfast a 10/10

Cons:

Elevator took along time to get

2026-07-17 • via Nuitee
B
Bodil • solo_traveller • no
9
Perfekt beliggenhet på Manhattan
Pros:

Bra hotell for å være 3 stjerner. Rommet var rent, og vi hørte lite trafikkstøy. Velutstyrt treningsrom. Men det beste var beliggenheten, i gangavstand fra shopping, Broadway m.m.

Cons:

Litt bråkete aircondition, og det kunne vært flere sunne valg i frokostsalen.

2026-07-17 • via Nuitee
P
Pál • couple • hu
8
Good location and hotel to visit NY, but to spend only the nights in your room
Pros:

Very good location, clean, proper breakfast

Cons:

Very small room

2026-07-17 • via Nuitee
F
Francesca • couple • it
9
2026-07-17 • via Nuitee
S
Steffano • couple • us
10
Mi motel favorito
Pros:

Todo son muy amables y súper moderno todo

Cons:

Todo bien

2026-07-16 • via Nuitee
C
Christian • couple • us
10
2026-07-16 • via Nuitee
N
Nikita • couple • us
10
2026-07-16 • via Nuitee
A
Azappa • couple • ar
9
Excelente opcion para NYC - Volveria 100%
Pros:

Lo locacion fue excelente, salis y a la esquina esta el subte y sino caminando.
La habitacion super limpia y la atencion del staff fue genial.
El desayuno super completo! muy bueno.

Cons:

Lo unico que no me gusto es que esperar el ascensor para ir al desayuno es eterno jaja pero es lo unico.

2026-07-16 • via Nuitee
R
Regina • solo_traveller • ch
8
Pros:

Top Lage, 4 Aufzüge, Personal geht auf persönliche Wünsche ein, Küchenzeile mit Kaffeemaschine inkl. Kaffeekapsel & Zubehör, Frühstück mit Abwechselung

Cons:

Das Personal am Frühstücksbuffet ist etwas schroff, Zimmer sind schon sehr klein mit leichten Abnutzunserscheinungen.

2026-07-16 • via Nuitee
A
Aaron • couple • us
9
2026-07-16 • via Nuitee
S
Sonam • solo_traveller • gb
9
2026-07-15 • via Nuitee
S
Sara • solo_traveller • it
9
2026-07-15 • via Nuitee
A
Alessio • couple • it
9
Pros:

Abbiamo soggiornato in questa struttura dal 2 all’8 luglio e ci siamo trovati davvero benissimo.

La camera era piccola, ma molto bella, accogliente e sempre pulitissima. Era dotata di un pratico angolo cottura con lavastoviglie, macchina del caffè, microonde e tutto il necessario. Il servizio di pulizia giornaliero è stato impeccabile. Inoltre, la vista sullo skyline era semplicemente meravigliosa.

La posizione è uno dei punti di forza della struttura: a pochi passi si trovano due linee della metropolitana, comodissime per raggiungere tutte le principali attrazioni di New York in poco tempo.

La colazione era ottima, abbondante e con un’ampia scelta, compresi prodotti senza glutine. Abbiamo apprezzato molto anche la possibilità di portare qualcosa in camera.

Un altro servizio che abbiamo trovato davvero utile è stato il deposito bagagli dopo il check-out, che ci ha permesso di goderci New York fino all’ultimo momento senza pensieri.

Infine, un ringraziamento speciale va a tutto il personale: sempre gentile, disponibile e sorridente, ci ha fatto sentire i benvenuti durante tutto il soggiorno.

Se avrò la possibilità di tornare a New York, sceglierei senza alcun dubbio questa struttura. La consiglio vivamente a chiunque stia programmando un viaggio nella Grande Mela.

Grazie di tutto! 💓

2026-07-14 • via Nuitee
K
Kimberly • couple • us
8
2026-07-14 • via Nuitee
V
Vildiņa • solo_traveller • lv
10
Cons:

Maza izvēle brokastīs

2026-07-14 • via Nuitee
D
Debnath Sinha • solo_traveller • pt
4
Pros:

Nice location and nicely maintained

Cons:

Very small rooms and bathrooms

2026-07-14 • via Nuitee
A
Ailiah • couple • us
10
Loved our stay. Will definitely be staying here again!
Pros:

Excellent location! Great staff!

2026-07-14 • via Nuitee