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Recreational Amenities and Features
Indulge in leisure with our outdoor pool and fitness center for your enjoyment.
Convenient Services
Benefit from express check-out, elevator access, and free self-parking during your stay.
Prime Location
Stay at The Shore for a prime location in Playa del Carmen, a short distance from popular attractions like Mamitas Beach and Quinta Avenida.
To experience the perfect blend of comfort and convenience, book your stay at The Shore today!
* No pets and no service animals are allowed at this property.
* Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
* The property is professionally cleaned.
* Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
* Contactless check-in and contactless check-out are available.
Pets not allowed
Property confirms they are implementing guest safety measures
Service animals not allowed
Noise-free rooms not guaranteed
Contactless check-out is available
Pets not allowed
Property confirms they are implementing guest safety measures
Service animals not allowed
Noise-free rooms not guaranteed
Contactless check-out is available
Guests are provided with free hand sanitizer
Staff temperature checks are conducted regularly
Cashless transactions are available
Essential workers only - NO
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Staff wears personal protective equipment
Property does not offer onsite COVID-19 testing
Property is cleaned with disinfectant
Reservation might be required for some facilities onsite
Property uses a professional cleaning service
Social distancing measures are in place
Professional property host/manager
Contactless check-in is available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Commonly-touched surfaces are cleaned with disinfectant
Property does not require health documentation at check-in
Shield between guests and staff in main contact areas
The apartment is is in a great location but noisy during weekends. Also, it does not function as a hotel. Unit is nice, clean, and modern. The administrator was not very helpful. He is available only until 5 PM. If you need something after that, need to wait until next day. He wanted to charge me us$15 to deliver clean towels after 4 days of staying there. Ridiculous.
the price-quality ratio is very good
Not a hotel more like an airb&b.
Likes: Apartment was exactly as pictured, great space for family of 4. Lots of seating. Nice large balcony with a bit of ocean view if you lean over rail :) Secured onsite parking in basement.
Dislikes: Property seemed a bit fussy from check in process. Room was not cleaned properly, dusty on surfaces, dirty feet after walking bare-feet on floors, dirty couch, old dirty sponge in kitchen, hair in the bathroom from previous guest. Sheets looked clean but one had a large spot on it that looked to be residue left behind from a sticker. Didn't look presentable for guests to have to come and wonder what it is. Spot was too large to miss. Towels are provided but no washcloths. Shower head was clogged so rain shower was more like a drizzle. Construction going on directly adjacent so don't expect to sleep in. No house keeping.
3.5 out of 5 stars, few tweaks and property would be Awesome.
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