Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Luxury experience
Exceptional service
Cons:
Breakfast could be improved

Categories

Cleanliness
9.71
Well-maintained and beautifully presented hotel.
Service
9.98
Staff was exceptionally supportive and attentive throughout.
Location
9.92
Great location in the heart of Hanoi.
Room Quality
9.97
Spacious and comfortable rooms with delightful bathrooms.
Amenities
9.8
Excellent amenities including beautiful restaurants and breakfast options.
Value for Money
9.66
Exceptional value considering quality and service.
Food and Beverage
9.41
Delicious food; breakfast was highly praised.
Overall Experience
9.98
An exceptional experience with high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:22

Property Description

Luxurious Amenities and Services

Capella Hanoi offers a range of top-notch amenities, including a fitness centre, indoor pool, sauna, and room service. The 5-star hotel also features a shared lounge, terrace, and bar, ensuring a comfortable and enjoyable stay.

Culinary Delights

Indulge in a variety of dining options at Capella Hanoi. Guests can enjoy an à la carte breakfast each morning and savor delicious American, Japanese, and Vietnamese cuisine at the on-site restaurant. Special dietary requests like vegetarian, dairy-free, and halal meals are also catered to.

Prime Location

Conveniently situated near popular attractions such as the Hanoi Opera House and Trang Tien Plaza, Capella Hanoi provides easy access to the best of the city. Don't miss the chance to experience luxury and convenience at Capella Hanoi - book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Property Video

Guest Reviews

9.8
Based on 224 reviews
Cleanliness: 9.71
Service: 9.98
Location: 9.92
Room Quality: 9.97
Amenities: 9.8
Value for Money: 9.66
Food and Beverage: 9.41
Overall Experience: 9.98
A
andre • couple • ch
10
2026-08-21 • via Nuitee
A
Alessia Claudia • family_with_children • it
10
2026-08-20 • via Nuitee
L
Liam • solo_traveller • gb
10
2026-08-16 • via Nuitee
N
Nai Meng David • solo_traveller • sg
9
Pros:

staff service, complementary services, fittings, decor, amenities

Cons:

walls were thin. we heard couple having sex next door..

2026-08-15 • via Nuitee
N
Nalin • couple • us
10
enjoyable...
Pros:

breakfast was good... won't say very good... but good ... few things can improve ... staff was excellent and bent over backwards to please...

Cons:

coffee... for sure...can improve...

2026-08-13 • via Nuitee
L
Latifah • couple • kw
10
Exceptional
Pros:

There is nothing i disliked it infact it was sooo good i wanted to extend my stay. I think a 5 star wouldnt even give the place justice

2026-08-12 • via Nuitee
J
joel • solo_traveller • fr
10
Idyllique !
Pros:

C’est un incroyable palace !

Cons:

Rien

2026-08-04 • via Nuitee
P
philippe • couple • fr
9
Très bel hôtel dans le quartier français, du niveau du Lutetia à Paris 👍
Pros:

Établissement très élégant avec un emplacement premium, on est proche de tout à pied, cuisine excellente mais restaurant un peu cher, bon petit déjeuner dans un cadre avec une décoration raffinée.
Nous avons eu la chance d’être surclassé dans une suite magnifique !

Cons:

La rue un peu bruyante sur le matin mais on est en plein centre d’Hanoï .

2026-08-03 • via Nuitee
E
Eric • couple • fr
10
Parfait !
Pros:

Tout !

Cons:

Rien

2026-07-23 • via Nuitee
W
WAFA • couple • ae
10
Luxury exceptional hotel and service
Pros:

Everything

2026-07-22 • via Nuitee
K
KENT • couple • us
10
2026-07-19 • via Nuitee
A
Alexis • family_with_children • lu
10
2026-07-15 • via Nuitee
S
Sonia • couple • au
10
There is just no other hotel. The experience here is 7 stars
Pros:

The attention to detail, the interiors, the location all exceptional.

Cons:

The indoor pool area.

2026-07-11 • via Nuitee
M
Mika • solo_traveller • fi
10
2026-07-10 • via Nuitee
D
David • couple • au
10
Most amazing hotel we have ever stayed in.
Pros:

Most amazing hotel we have ever stayed in. An absolute standout if you are heading to Hanoi.

Cons:

Nothing

2026-07-07 • via Nuitee
L
Lê • couple • vn
10
2026-07-05 • via Nuitee
O
Oana • couple • be
10
A memorable experience
Pros:

This is my third time at the property and I am grateful for the flexibility and the wonderful people that make every stay a memorable experience!

Cons:

NA

2026-06-29 • via Nuitee
W
Wadha • extended_group • sa
10
Pros:

Beautiful interior, super welcoming staff and overall one of my favorite stays!

2026-06-24 • via Nuitee
A
Arthur • solo_traveller • nl
9
Pros:

Central location in French Quarter. Avant-garde design by Bill Bensley.

2026-06-23 • via Nuitee
O
Oana • couple • be
10
TopExcellence
Pros:

It’s an exceptionally beautiful and atmospheric hotel in the heart of Hanoi.

Cons:

NA

2026-06-14 • via Nuitee