Heritage House Inn on Cape Cod, an Ascend Collection Hotel

Hotels
•
Ascend Collection
7.2 (267 reviews)
540 Old Colony Road , Hyannis , US
+1 508-778-9736

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Golf course
Hot tub/Jacuzzi
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean rooms in some instances
Cons:
Dirty facilities
Under construction
Limited breakfast

Categories

Cleanliness
5.35
Numerous mentions of dirty rooms, carpets, and showers affected the score.
Service
8.81
Some positive comments on service quality, though there were issues with the front desk.
Location
8.85
Location is praised for convenience to ferry and nearby amenities.
Room Quality
6.31
Mixed reviews with some positive aspects but overall dissatisfaction with cleanliness.
Amenities
7.34
Adequate amenities available, though some were noted as inconvenient.
Value for Money
7.8
Fair value considering location, but cleanliness issues diminish the value.
Food and Beverage
6.35
Breakfast options were notably limited and below expectations.
Overall Experience
6.82
Overall experience was average with several drawbacks affecting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:15

Property Description

Charming Accommodation in Hyannis

Convenient Location: Situated just 1.4 km from Bay View Beach, Heritage House Inn offers easy access to various popular beaches like Veteran's Park and Kalmus Park Beach.

Comfortable Rooms: Each room at the motel is thoughtfully equipped with modern amenities including a desk, flat-screen TV, and a private bathroom, ensuring a comfortable stay for guests.

Nearby Attractions: Explore nearby attractions such as Heritage Museums & Gardens and Nauset Lighthouse, offering guests a chance to experience the beauty of Cape Cod.

Experience the charm of Heritage House Inn in Hyannis. Book your stay now for a memorable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.2
Based on 267 reviews
Cleanliness: 5.35
Service: 8.81
Location: 8.85
Room Quality: 6.31
Amenities: 7.34
Value for Money: 7.8
Food and Beverage: 6.35
Overall Experience: 6.82
T
Tammie • couple • us
10
2026-10-30 • via Nuitee
N
NICOLAS • extended_group • fr
8
2026-10-28 • via Nuitee
K
Kathleen • couple • us
2
Pros:

The location was very good.

Cons:

The bed was very uncomfortable. Did not like that you had to go to a different hotel for breakfast that was included in the price. Should let the customer know that there is no elevator.

2026-10-27 • via Nuitee
A
Alexander • family_with_children • de
8
2026-10-26 • via Nuitee
K
Kristen • couple • us
10
Pros:

Updated, clean and comfortable

2026-10-25 • via Nuitee
F
Fulmer • couple • us
9
2026-10-22 • via Nuitee
S
Shane • solo_traveller • us
9
great place to stay located in hyannis mass
Pros:

easy access to town from the property

Cons:

I wish the breakfast had cooked potatoes, more fruit and more choices for cereal.

2026-10-21 • via Nuitee
C
Carmela Roma • extended_group • us
8
We had a really nice time and found the hotel to be centrally located which was a big plus.
Pros:

Breakfast was better than expected. You might want to add bagels or croissants to the menu

2026-10-21 • via Nuitee
M
marie • extended_group • fr
9
2026-10-20 • via Nuitee
B
Bettina • couple • de
10
2026-10-18 • via Nuitee
J
Janine • couple • us
10
Very pretty, comfortable, and the perfect spot for our first time in Cape Cod. Thank you.
Pros:

Perfect location.

Cons:

Nothing, was very nice.

2026-10-18 • via Nuitee
F
frederic • couple • fr
7
2026-10-17 • via Nuitee
P
Pamela • solo_traveller • us
9
2026-10-16 • via Nuitee
J
Julie • solo_traveller • gb
8
Good value one night stay
Pros:

Newly decorated, modern bathroom, spacious room, free parking

2026-10-16 • via Nuitee
H
Heidi • couple • us
10
Bright and clean room.
Pros:

Clean and spacious rooms. Great location.

Cons:

GPS did not lead us into the correct space. We walked into the adjoining hotel.

2026-10-14 • via Nuitee
J
Jose • family_with_children • es
7
Bien para una breve estancia en Cape Cod
Pros:

El desayuno estaba bien y era completo, pero la zona es pequeña si coincides con un gran grupo como fue nuestro caso.
El hotel es correcto, no deja de ser un motel para pasar pocos días, estaba limpio.

Cons:

La zona de "cocina" en la habitación era un poco escasa. La cafetera estaba rota.

2026-10-13 • via Nuitee
A
Adelaide Maria Pace • solo_traveller • de
5
Pros:

Die Lage war super für die weitere Fahrt

Cons:

Das Zimmer war leider nicht vollständig sauber. Zudem sind die Türen ziemlich alt und schließen nicht richtig zu, sodass ein großer Spalt offen bleibt. Auch die Wände sind sehr hellhörig, wodurch man nahezu jedes Geräusch aus den angrenzenden Zimmern hören kann.

2026-10-13 • via Nuitee
J
JESSICA • couple • us
10
2026-10-12 • via Nuitee
W
Wilfredo • couple • us
10
We enjoyed our stay and would stay at the Heritage House Inn again.
Pros:

The room was clean and the bed was really comfortable. The location of the hotel was excellent for our needs,

2026-10-07 • via Nuitee
C
Carolyn • solo_traveller • us
10
2026-10-07 • via Nuitee