Hotel Sogo Makati Avenue

Hotels
5.8 (8 reviews)
Anza st. cor. Makati ave. Poblacion , Manila , ph

listing image 1
Show all photos

Facilities

Air conditioning
Lift / Elevator
Adult only
Invoice provided
24-hour security
Security alarm
Front desk (limited hours)
Free wired internet
Internet access
Housekeeping on request

Review Highlights

Pros:
accessible
kind staff
Cons:
early check-in fee
small room
limited amenities

Categories

Cleanliness
5.35
Room cleanliness is below expectations due to minimal facilities.
Service
6.85
Staff are described as kind and helpful.
Location
6.85
Access to the hotel is convenient.
Room Quality
5.35
Room size is small and lacks several amenities.
Amenities
4.35
Facilities are very limited; only basic toiletries provided.
Value for Money
5.35
Early check-in incurs extra charges, affecting overall value.
Food and Beverage
6.15
No specific feedback on food and beverage services.
Overall Experience
6.15
Overall experience aligns with target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 17:27

Property Description

Convenient Location

Modern Amenities

Friendly Staff

Welcome to Hotel Sogo Makati Avenue, where convenience meets comfort in Manila. Enjoy modern amenities such as free WiFi and flat-screen TVs in every room. Our friendly staff, fluent in English and Filipino, are always ready to assist you during your stay. Just a stone's throw away from popular malls and attractions, you'll have everything you need right at your doorstep. Book now to experience a seamless blend of top-notch service and unparalleled convenience at Hotel Sogo Makati Avenue.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

5.8
Based on 8 reviews
Cleanliness: 5.35
Service: 6.85
Location: 6.85
Room Quality: 5.35
Amenities: 4.35
Value for Money: 5.35
Food and Beverage: 6.15
Overall Experience: 6.15
M
Melony • couple • us
8
2026-01-11 • via Nuitee
L
Lucy • solo_traveller • ph
6
Maayos at mabait ang mga staff
Pros:

accessible

Cons:

early check in with pay, no facilities inside the room like heater etc, except toothbrush, colgate and shampoo, the room is small

2025-11-16 • via Nuitee
S
steve
6
Pros:

Old and run down.

2025-02-28 • via Nuitee
K
Kidd • young couple • us
5
Passable
Pros:

Was in the city.

Cons:

The front desk was not ready for me at check in.
Also when I want out to eat, they wanted my key card. I didn’t like that.

2024-07-16 • via Nuitee
K
Kevin
10
Pros:

I have stayed at this Hotel Sogo several times and it is consistently clean and comfortable with outstanding staff. From the minute that I arrived until I departed, everyone is extremely helpful. I will be back again to stay with this wonderful property. Highly recommended and better than nearby hotels that I previously used.

2022-08-19 • via Nuitee
S
Stephen
2
Pros:

The service was appalling!
I brought my own cereal with me, and just ordered cold milk to go with it, plus a bowl. The first day they brought a cup of HOT milk and a large cardboard cup!
The 2nd day I emphasised COLD milk, so they brought a cup of luke-warm milk containing lots of ice!
The 3rd day I ordered "just cold milk without ice" so they brought me HALF a cup of luke-warm milk and a separate cup of ice.
They refused my order of a beer because I was in quarantine! When I asked why, the only reason was "It's policy."
There was no replacement of ANYTHING, or even rubbish removal, for the whole 5 days!
The TV remote didn't work initially as it had no batteries.
Once they added the batteries, most of the channels either weren't connected or had no audio!
Most of the menu items had been masked as "unavailable", and even many of the few remaining items were actually also unavailable!
Several times they told me they would call me back with the answer to a query - but didn't!
In all, they managed to turn an already challenging experience into an absolutely intolerable one!

2021-12-28 • via Nuitee
R
Ronald
10
Pros:

The staff are very helpful, fast and respectful.

2021-12-11 • via Nuitee
J
Jaime
2
Pros:

The toilet back up, provided the bear minimum of all needed amenities, during quarantine. The food served was comparable to jail. I could go on making a list many negative comments, but I will stop here. Maybe the hotel will read this, and it should be enough to help them to improve their guests opinion staying with them.

2021-11-27 • via Nuitee