Citadines Berawa Beach Bali Resort

Hotels
Citadines
9.2 (1741 reviews)
Jl. Pemelisan Agung, Tibubeneng , Canggu , id

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location and access to amenities
Cons:
Issues with cleanliness and hygiene
Limited gym facilities

Categories

Cleanliness
8.38
Issues with cleanliness were mentioned, including mould and unhygienic conditions.
Service
9.85
Staff was described as helpful and friendly, with special mentions for accommodating guests.
Location
9.39
Great location noted, close to amenities and attractions.
Room Quality
9.34
Rooms were generally described as clean, spacious, and well-maintained.
Amenities
8.87
Facilities such as pools and a kitchenette were appreciated, though gym equipment was lacking.
Value for Money
9.33
Guests indicated good value for services provided.
Food and Beverage
8.88
Breakfast received positive feedback, though there were limited comments in other areas.
Overall Experience
9.55
Overall positive experiences were reported, with some concerns noted by a few guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:05

Property Description

Rooftop Pool and Garden Views
Citadines Berawa Beach Bali offers a luxurious experience with its rooftop pool overlooking the garden, providing a perfect spot for relaxation and enjoyment.

Modern Amenities and Services
This sustainable 4-star aparthotel boasts air-conditioned units equipped with essential amenities, a 24-hour front desk, and free WiFi throughout the property, ensuring a comfortable stay for all guests.

Dining and Wellness Options
Indulge in buffet and continental breakfast options at the on-site restaurant, offering a variety of delicious dishes. Additionally, guests can rejuvenate with wellness packages and unwind at the children's playground or garden.

Experience the perfect blend of luxury and comfort at Citadines Berawa Beach Bali. Book your stay now for an unforgettable getaway.

Important information:

Citadines Berawa Beach Bali is a pet-friendly property with a rooftop pet playground; Guests can bring their pets with the below terms and conditions.

We require a deposit of IDR 500,000 net per pet, A vaccination certificate, and filling out a pet form during the check-in process upon arrival.

Breakfast is free of charge for children aged 0–6 years. A breakfast surcharge of 50% of the breakfast price per child applies for children aged 7–11 years. Children aged 12 years and above will be charged for breakfast as adultsThis property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for Rp 363,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1741 reviews
Cleanliness: 8.38
Service: 9.85
Location: 9.39
Room Quality: 9.34
Amenities: 8.87
Value for Money: 9.33
Food and Beverage: 8.88
Overall Experience: 9.55
O
Oguzhan couple tr
6
Pros:

Konumu

Cons:

Gürültülü ve yalıtımı az

2026-05-30 via Nuitee
A
Artem couple us
9
2026-05-30 via Nuitee
R
rebecca solo_traveller us
3
Too loud to relax or sleep
Pros:

Friendly staff, nice buffet breakfast.

Cons:

The noise was unbearable. Constant loud club music playing in both the pool area and from nearby day clubs made it impossible to sleep and ensured you couldn't relax at your accommodation. Such a shame as it was nice otherwise.

2026-05-30 via Nuitee
D
Deborah couple gb
10
Would definitely recommend.the breakfast was good too
Pros:

It was loverly

Cons:

Clean & spacious

2026-05-30 via Nuitee
D
Deborah couple gb
10
2026-05-29 via Nuitee
M
Mert family_with_children tr
10
2026-05-28 via Nuitee
A
Alexey family_with_children ru
9
2026-05-27 via Nuitee
S
steven solo_traveller au
6
Cons:

Smelly room

2026-05-27 via Nuitee
H
Hocaoğlu couple tr
10
2026-05-26 via Nuitee
V
Valerie couple au
3
Overall I would not recommend this accomodation we had booked 5 nights and stayed for 1. Still waiting on our refund for
Pros:

The property is in a great location, very close to the beach and great cafes and restaurants. The staff are lovely. Those are about the only positives with this accomodation.

Cons:

The moment you walk into the room the smell of mould coming through the air conditioner hits you in the face. The bed and pillows were covered in mould, we did not realise this until we had stayed for a night and left the next day. The level of cleanliness as a whole was not up to scratch, dated rooms and bathroom.
The sound proofing is non existent so you can hear music from outside until late as well as sound from other rooms.

2026-05-25 via Nuitee
A
Aracı couple tr
7
2026-05-24 via Nuitee
I
iskander couple eg
10
2026-05-24 via Nuitee
S
Safaa couple ae
10
2026-05-23 via Nuitee
W
Wiktor couple pl
10
2026-05-20 via Nuitee
M
Mohamed Aziz couple fr
8
Pros:

Emplacement

2026-05-19 via Nuitee
M
Mariana couple br
10
Nice room and shared areas
Pros:

The room, all areas - pools, fitness centre, restaurant

Cons:

The breakfast could improve

2026-05-19 via Nuitee
V
Violetta couple cz
7
It’s ok, but not as good as you want for relaxing holidays
Pros:

It’s okay, was my 3rd stay in this hotel.

Cons:

However, it’s not the same as 3 years ago or even last year. They need to invest in the new towels (they are grey, not white), also shower is old already, they need to do some renovations. Filtration of the pool isn’t good, water is not as clean as it should be in the pool.
Breakfast options for Europeans are more limited now.

2026-05-18 via Nuitee
T
Thanh Dung solo_traveller au
7
Pros:

The service was fantastic.

Cons:

The room smell a bit mouldy

2026-05-18 via Nuitee
T
Timur couple ua
8
2026-05-14 via Nuitee
W
William solo_traveller gb
4
Lovely staff and could be great if there was no construing you are not staying in a room near the road which is busy unt
Pros:

The staff and roof top pool

Cons:

The noise from the clubs and the road were terrible. Also surrounding construction and then also the hotels own construction meant we had to move rooms and then eventually leave as we could not sleep at night or during the day.

2026-05-13 via Nuitee