Citadines Berawa Beach Bali Resort

Hotels
Citadines
9.2 (1699 reviews)
Jl. Pemelisan Agung, Tibubeneng , Canggu , id

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location and access to amenities
Cons:
Issues with cleanliness and hygiene
Limited gym facilities

Categories

Cleanliness
8.38
Issues with cleanliness were mentioned, including mould and unhygienic conditions.
Service
9.85
Staff was described as helpful and friendly, with special mentions for accommodating guests.
Location
9.39
Great location noted, close to amenities and attractions.
Room Quality
9.34
Rooms were generally described as clean, spacious, and well-maintained.
Amenities
8.87
Facilities such as pools and a kitchenette were appreciated, though gym equipment was lacking.
Value for Money
9.33
Guests indicated good value for services provided.
Food and Beverage
8.88
Breakfast received positive feedback, though there were limited comments in other areas.
Overall Experience
9.55
Overall positive experiences were reported, with some concerns noted by a few guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:05

Property Description

Rooftop Pool and Garden Views
Citadines Berawa Beach Bali offers a luxurious experience with its rooftop pool overlooking the garden, providing a perfect spot for relaxation and enjoyment.

Modern Amenities and Services
This sustainable 4-star aparthotel boasts air-conditioned units equipped with essential amenities, a 24-hour front desk, and free WiFi throughout the property, ensuring a comfortable stay for all guests.

Dining and Wellness Options
Indulge in buffet and continental breakfast options at the on-site restaurant, offering a variety of delicious dishes. Additionally, guests can rejuvenate with wellness packages and unwind at the children's playground or garden.

Experience the perfect blend of luxury and comfort at Citadines Berawa Beach Bali. Book your stay now for an unforgettable getaway.

Important information:

Citadines Berawa Beach Bali is a pet-friendly property with a rooftop pet playground; Guests can bring their pets with the below terms and conditions.

We require a deposit of IDR 500,000 net per pet, A vaccination certificate, and filling out a pet form during the check-in process upon arrival.

Breakfast is free of charge for children aged 0–6 years. A breakfast surcharge of 50% of the breakfast price per child applies for children aged 7–11 years. Children aged 12 years and above will be charged for breakfast as adultsThis property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for Rp 363,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1699 reviews
Cleanliness: 8.38
Service: 9.85
Location: 9.39
Room Quality: 9.34
Amenities: 8.87
Value for Money: 9.33
Food and Beverage: 8.88
Overall Experience: 9.55
E
Eeva couple fi
1
2026-05-08 via Nuitee
D
Dmytro couple au
10
Pros:

Personal is great

2026-05-08 via Nuitee
M
Mireia extended_group es
6
2026-05-08 via Nuitee
S
Sania extended_group sg
9
2026-05-08 via Nuitee
S
Seval couple au
10
We always choose to stay here when in canggu, good value for money easyily accessible friendly staff always clean and wa
Pros:

Its close to everything always clean staff are always friendly and helpful

Cons:

They need to put blowdryers and irons in every room

2026-05-06 via Nuitee
B
Bowdienz couple nz
8
Pros:

Great value for money. spacious rooms, comfortable beds, decent breakfast

2026-05-04 via Nuitee
M
Michelle family_with_children au
9
2026-05-03 via Nuitee
M
Mostafa KamalElDin solo_traveller eg
10
Pros:

The location is perfect , the staff is amazing and the room was very clean

2026-05-03 via Nuitee
K
Kevin couple hu
10
2026-04-30 via Nuitee
M
MAHESH family_with_children ae
8
Pros:

Very good Breakfast, location very close to Beach & Finns Club and the market.

Cons:

No Coffee maker in kitchen.

2026-04-30 via Nuitee
K
Kyle family_with_children au
5
Pros:

My wife and son stayed here and it was a decent venue, the staff were extremely friendly and accomodating, the facilities like the pools and parking for your scooter was great. The area isn’t the best for a young family given that the major nightclubs are so close and are extremely loud but that’s on us for not doing enough research. I conclude that the venue is great value for money and is better suited to young people and young couples

Cons:

Our room was situated above the bottom floor pool, the music would start around 7am I think and would pump until 11pm I believe which is absolutely horrendous if you have a 1 year old and you already don’t get good sleep.

The shower gel ran out in the shower and was not refilled during routine cleaning so we had no soap for 2 days and just used our son’s baby shower gel.

The food was really average, our first night we thought it would be nice to have dinner on the roof top and watch the sunset. I ordered the steak and far out it was no exaggeration the worst steak I’ve ever had in my life, it came pre cut up which to anyone who likes steak will understand you just don’t do, the veggies looked like they came from a horrible microwave package and the wedges were soggy the meal made me feel sick and I didn’t finish it. My wife found her meal to be quite revolting as well and also did not finish it. Funny enough this was nearly our most expensive meal at around 1.3 Mil with some really basic drinks

The buffet breakfast was very average and not worth the price.

The gym has very little equipment but enough to at least train I guess.

My conclusion is that the venue needs a massive overhaul of its food as we ended up giving so much more business to the venue across the road because its quality was so much better.

I’d also like to mention that it sounded like there were elephants above our room I don’t know what they were doing if it was a bloody room renovation but all night chairs being moved around, yelling, stuff being dropped.

Definitely the worst place to stay if you have a baby

2026-04-28 via Nuitee
A
Akmal couple ae
7
Pros:

Location

2026-04-28 via Nuitee
A
Ali couple au
10
Perfect hotel
Pros:

Great staff and so clean and great location

2026-04-27 via Nuitee
S
Shauna couple au
10
Lovley hotel
Pros:

Ideal location! Walking distance to a lot and free shuttle outside the hotel if not wanting to walk. Staff very friendly around the hotel! Pools are amazing for relaxing. Rooms are very clean and modern. Had a lovely stay!

2026-04-24 via Nuitee
H
Hamza solo_traveller fr
3
Pros:

Nice staff, the barman at the rooftop can make anything you ask outside the menu, very good live band Thursday, no bugs/gekos inside the room as long as you keep the balcony closed all the time.

Cons:

I was placed in a building with active construction. At around 9:30 almost every day the noise starts. It was so intense that I couldn’t work in my room anymore and had to go to a café.
During the night the AC makes too much noise but you get used to it after a couple of days.

2026-04-23 via Nuitee
V
Valentín couple it
10
2026-04-22 via Nuitee
J
Jason family_with_children au
8
Nice hotel
Pros:

The hotel was nice. Good location and good facilities.

Cons:

The rooftop pool was very busy. It was nice but very busy.

2026-04-21 via Nuitee
J
Jane couple au
7
Good location, affordable
Pros:

Good location close to nice restaurants. The day spa was excellent.

Cons:

The hotel was noisy at night with dogs barking (it is a pet-friendly hotel, which I DID NOT know about). The breakfast was very average buffet, and the bar on the rooftop allowed smoking which made it unpleasent.

2026-04-21 via Nuitee
J
June extended_group au
7
2026-04-21 via Nuitee
H
Hannah couple gb
9
Great location and staff with clean rooms
Pros:

Great to have to two pool options, rooms were a good size and very clean with a balcony! Staff were all so friendly and welcoming, wish our stay wasn’t so short

Cons:

Nothing

2026-04-21 via Nuitee