Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
excellent service
great location
beautiful hotel
comfortable rooms
outstanding amenities
Cons:
cleanliness issues
poor reservation handling
service delays in dining

Categories

Cleanliness
8.56
Some concerns about housekeeping and cleanliness described.
Service
9.53
Overall positive experiences with staff, though some reservations mishandled.
Location
10
Perfect location, especially mentioned positively in multiple reviews.
Room Quality
9.57
Rooms described as comfortable and well-appointed.
Amenities
9.52
High satisfaction with amenities like the spa and pool.
Value for Money
9.05
Good value for the level of luxury but some price concerns with parking.
Food and Beverage
9.01
Breakfast was good but service delays noted.
Overall Experience
9.96
Exceptional stay with minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:03

Property Description

Luxurious Accommodation

Kempinski Palace Engelberg offers elegant rooms with a touch of sophistication. Each room is equipped with modern amenities including a safety deposit box, free WiFi, and some even feature a private balcony for stunning views.

Wellness Retreat

Indulge in relaxation at the hotel's wellness area featuring an indoor pool, fitness centre, sauna, hot tub, and hammam. Unwind and rejuvenate after a day of skiing or cycling in Engelberg.

Family-Friendly Fun

With a children's playground, kids' club, and activities like skiing and cycling nearby, Kempinski Palace Engelberg is the perfect destination for families. Let your little ones have a memorable stay while you enjoy the luxurious facilities.

Experience luxury and comfort at Kempinski Palace Engelberg. Book now for an unforgettable stay!

Important information:

Swimming pool: Closed from Mon, Oct 30, 2023 until Fri, Nov 17, 2023
Swimming pool: Closed from Tue, Apr 22, 2025 until Wed, Apr 23, 2025
Swimming pool: Closed from Mon, Apr 13, 2026 until Sun, Apr 19, 2026
Bar is closed from 2026-04-15 until 2026-04-13

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for CHF 75 per person per night when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CHF 30 per day.

Location

Guest Reviews

9.4
Based on 962 reviews
Cleanliness: 8.56
Service: 9.53
Location: 10
Room Quality: 9.57
Amenities: 9.52
Value for Money: 9.05
Food and Beverage: 9.01
Overall Experience: 9.96
C
charmaine • solo_traveller • za
10
Near station. Friendly staff from the start. Room was to die for. Everything was just amaizing
Pros:

Very clean and friendly staff

Cons:

Nothing to complain about

2026-04-18 • via Nuitee
S
Selvedina • couple • ch
10
2026-04-11 • via Nuitee
M
Michael • family_with_children • il
10
2026-03-27 • via Nuitee
T
Tom • couple • be
9
2026-03-26 • via Nuitee
A
Adham • family_with_children • sa
10
Family joy
Pros:

Location, rooms, food, everything

2026-03-25 • via Nuitee
R
Robin • extended_group • be
10
Best service I had in a looong time!
Pros:

The service of the staff was exceptional. I've travelled a lot but it's been a LONG time since we had a service this great! Our kid was treated like a king, got a lot of attention and amenities. The facilities were amazing. And the kids club was the best we've ever had!!!! Amazing experience, we will be back!!

Cons:

We had a twin bed and the matrasses were pretty hard. The restaurant is quite pricy but you get a great service in return.

2026-03-24 • via Nuitee
F
Franziska • couple • ch
10
2026-03-24 • via Nuitee
F
Franziska • couple • ch
10
2026-03-24 • via Nuitee
G
Giuliano • family_with_children • ch
10
2026-03-23 • via Nuitee
J
Jonathan • couple • fr
9
2026-03-22 • via Nuitee
I
Iting • couple • tw
10
2026-03-17 • via Nuitee
D
Daniel • extended_group • ch
9
wonderful
Pros:

almost everything. amazing spa. the breakfast has a huge variety and is made with good quality

Cons:

they gave me the wrong room that i have booked.

2026-03-09 • via Nuitee
I
Iting • couple • tw
10
2026-03-08 • via Nuitee
M
Maria • solo_traveller • ch
6
2026-03-05 • via Nuitee
M
Mohammadhossein • family_with_children • ch
9
Great resort for a few days chilling, specially if you do sky.
Pros:

Great location, great facilities, great services.

2026-03-04 • via Nuitee
L
Luiza • couple • ch
6
2026-03-01 • via Nuitee
L
Luki_CH • family_with_children • ch
10
Pros:

Man bekommt den Luxus den man bei dem Preis erwarten kann und wird definitiv nicht enttäuscht.

Bestes Frühstücks Buffet das ich je geniessen durfte.

2026-02-22 • via Nuitee
M
Martin • couple • de
9
2026-02-13 • via Nuitee
M
Maksym • couple • ua
10
Pros:

сервис высшего уровня, номера очень крутые, все продумано до мелочей.
у этого отеля особенная атмосфера

2026-02-13 • via Nuitee
G
Gabriela • family_with_children • br
10
Hotel maravilhoso. Voltarei com certeza
Pros:

Não tenho nada a reclamar do Hotel. Funcionários muito solícitos, limpeza impecável, quarto maravilhoso. A piscina/ spa são o forte do hotel, lindo mesmo.

Cons:

Nada

2026-02-09 • via Nuitee