Punthill Caroline Springs

Hotels
8.7 (1004 reviews)
1-7 Caroline Springs Boulevard , Caroline Springs , au

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Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Noisy environment

Categories

Cleanliness
7.76
Multiple reviews indicated cleanliness issues, including dirty furniture and unclean rooms.
Service
9.23
Guests praised the staff's friendliness and willingness to help.
Location
9.27
Locations by the lake and close to amenities were frequently highlighted positively.
Room Quality
8.22
Rooms were mostly described as modern and comfortable, but some had issues with cleanliness and setup.
Amenities
8.75
Amenities generally received positive feedback, especially gym and views.
Value for Money
8.71
Guests felt the amenities justified the price despite some cleanliness complaints.
Food and Beverage
8.76
Feedback on food and beverage offerings was positive, highlighting a good breakfast.
Overall Experience
8.93
Despite some issues, many guests had a pleasant overall experience and appreciated the staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:15

Property Description

Stunning Lake Views:
Enjoy breathtaking lake views from Punthill Caroline Springs, creating a serene and picturesque backdrop for your stay.

Modern Amenities:
Indulge in the comfort of our 4-star aparthotel, offering top-notch amenities such as air conditioning, a fully equipped kitchen, and a flat-screen TV with streaming services for your entertainment needs.

Convenient Location:
Located just 21 km from Melbourne Zoo, with easy access to Melbourne Central Station and Melbourne Airport, our aparthotel is the perfect choice for both leisure and business travelers.

Experience luxury and convenience at Punthill Caroline Springs - book your stay now for a memorable experience!

Important information:

All payments via credit and debit card will incur a 2% nonrefundable transaction fee. EFTPOS Check and Savings are exempt.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.7
Based on 1004 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.93
K
Kaur • couple • au
10
2026-02-13 • via Nuitee
A
Abu • solo_traveller • bd
7
2026-02-10 • via Nuitee
E
Elisabetta • family_with_children • au
9
Comfortable, modern, spacious interconnection apartments that gave us a twin studio with kitchen and bathroom in one and
Pros:

It was spacious, modern and accomodating to our needs. Enclosed high balcony great if you concerned about kids.

Cons:

It was a bit pricey but if it’s in your budget it’s fine.

2026-01-28 • via Nuitee
R
Requena • couple • au
8
2026-01-26 • via Nuitee
J
Jessica • couple • au
8
Great
Pros:

Big rooms and comfortable.

Cons:

TV’s were not the best and very laggy. Would take 10 minutes to log into Netflix

2026-01-25 • via Nuitee
M
Marisa • couple • au
8
2026-01-24 • via Nuitee
C
Catherine • couple • au
9
Very comfortable and relaxed
Pros:

Close to shops. Very clean and luxurious

Cons:

Toilet too close to vanity

2026-01-23 • via Nuitee
G
Ginni • solo_traveller • au
10
Fantastic ❤️❤️❤️❤️
Pros:

I loved the location & the size of the room.

Cons:

Room cleaning service to be increases to twice a week instead of once a week. As I stayed for 17 days.

2026-01-22 • via Nuitee
I
Ian • couple • au
7
xx
Pros:

location. Bed

Cons:

Too few glasses and plates

2026-01-21 • via Nuitee
V
Vijay • couple • au
10
Nice
Pros:

Nice

Cons:

Nothing

2026-01-20 • via Nuitee
N
Nicole • couple • au
10
2026-01-20 • via Nuitee
K
Kelly • couple • au
9
2026-01-20 • via Nuitee
R
Richard • family_with_children • au
9
2026-01-19 • via Nuitee
R
Robert • family_with_children • au
10
2026-01-19 • via Nuitee
A
Ashfaq • family_with_children • au
9
Excellent choice
Pros:

Excellent rooms, neat and clean

Cons:

Corridor carpet
Directions to receptions

2026-01-19 • via Nuitee
L
Lina • couple • au
2
Pros:

The view

Cons:

We slept on a bed that wasn’t even made. After requesting for room service.
Rubbish was left behind in our room.

2026-01-19 • via Nuitee
K
Karl • solo_traveller • au
10
2026-01-19 • via Nuitee
C
Christian • solo_traveller • au
10
2026-01-19 • via Nuitee
K
Karl • solo_traveller • au
10
2026-01-19 • via Nuitee
N
Nakita • couple • au
10
2026-01-19 • via Nuitee