Punthill Caroline Springs

Hotels
8.7 (1027 reviews)
1-7 Caroline Springs Boulevard , Caroline Springs , au

listing image 1
Show all photos

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Noisy environment

Categories

Cleanliness
7.76
Multiple reviews indicated cleanliness issues, including dirty furniture and unclean rooms.
Service
9.23
Guests praised the staff's friendliness and willingness to help.
Location
9.27
Locations by the lake and close to amenities were frequently highlighted positively.
Room Quality
8.22
Rooms were mostly described as modern and comfortable, but some had issues with cleanliness and setup.
Amenities
8.75
Amenities generally received positive feedback, especially gym and views.
Value for Money
8.71
Guests felt the amenities justified the price despite some cleanliness complaints.
Food and Beverage
8.76
Feedback on food and beverage offerings was positive, highlighting a good breakfast.
Overall Experience
8.93
Despite some issues, many guests had a pleasant overall experience and appreciated the staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:15

Property Description

Stunning Lake Views:
Enjoy breathtaking lake views from Punthill Caroline Springs, creating a serene and picturesque backdrop for your stay.

Modern Amenities:
Indulge in the comfort of our 4-star aparthotel, offering top-notch amenities such as air conditioning, a fully equipped kitchen, and a flat-screen TV with streaming services for your entertainment needs.

Convenient Location:
Located just 21 km from Melbourne Zoo, with easy access to Melbourne Central Station and Melbourne Airport, our aparthotel is the perfect choice for both leisure and business travelers.

Experience luxury and convenience at Punthill Caroline Springs - book your stay now for a memorable experience!

Important information:

All payments via credit and debit card will incur a 2% nonrefundable transaction fee. EFTPOS Check and Savings are exempt.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.7
Based on 1027 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.93
S
Simon • solo_traveller • au
9
2026-04-11 • via Nuitee
D
Dallie Valerie • couple • au
5
2026-04-10 • via Nuitee
S
Sehajpreet • extended_group • au
10
2026-04-10 • via Nuitee
A
Andy • couple • au
6
ok
Pros:

location is great, staff are great parking is also good but overly exspensive

Cons:

The bathroom was terrible, and it was frustrating to be given an accessibility bathroom when I didn’t need one.

2026-04-06 • via Nuitee
G
Gyanna Madelyn • couple • au
10
Nice, comfortable, great view, quiet and convenient to restaurants & necessities.
Pros:

My partner was really unwell during our visit and the staff here went above amd beyond to accomodate us and help where they could. It was much appreciated. Thank you!

2026-04-04 • via Nuitee
J
Judith • family_with_children • gb
8
We used this as an airport hotel, as we had an early flight, so it was fine for that.
Pros:

Large apartment with lots of space to relax

Cons:

There was a lot of noise from other guests

2026-04-01 • via Nuitee
K
Kirstie • family_with_children • au
10
2026-03-30 • via Nuitee
T
Thomas • family_with_children • at
7
Schöner Aufenthalt für 1 Nacht
Pros:

Als Zwischenstopp zwischen Great Ocean Road und Flughafen mit dem Auto gut geeignet.
Schönes Appartement mit sehr guter Ausstattung und sehr groß

Cons:

Lage etwas laut...Verkehr

2026-03-29 • via Nuitee
L
leon • family_with_children • gb
10
2026-03-24 • via Nuitee
M
Mohd • family_with_children • my
10
2026-03-22 • via Nuitee
F
Faumuina • couple • au
9
2026-03-21 • via Nuitee
A
Andrew • solo_traveller • au
8
2026-03-18 • via Nuitee
U
Ubil • couple • au
9
2026-03-16 • via Nuitee
S
Solomon • couple • au
8
2026-03-15 • via Nuitee
S
sierp • family_with_children • au
10
2026-03-14 • via Nuitee
D
Daniel • family_with_children • au
10
2026-03-12 • via Nuitee
T
Tessa • extended_group • au
9
2026-03-09 • via Nuitee
M
Mel • family_with_children • au
1
2026-03-08 • via Nuitee
J
Jocelyn • family_with_children • au
10
2026-03-07 • via Nuitee
S
Sika • couple • au
10
2026-03-03 • via Nuitee