Hilton San Jose La Sabana

Hotels
Hilton Hotels & Resorts
9 (782 reviews)
Antiguo Restaurante El Chicote , San José , cr

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Beautiful hotel
Wonderful breakfast
Great location
Outstanding service
Cons:
Expensive and low-quality food
Check-in service issues
Lack of amenities

Categories

Cleanliness
8.58
The hotel was very clean according to multiple reviews but faced some issues in room service.
Service
9.55
Staff was very welcoming and friendly; service received high praise.
Location
9.59
Several reviews mentioned the great location as a key positive aspect.
Room Quality
9.04
Rooms were described as beautiful and spacious, but issues with amenities.
Amenities
8.57
Amenities such as bathrobes and proper parking guidance were lacking.
Value for Money
9.03
The hotel pricing was considered high given the inconsistency in food quality and amenities.
Food and Beverage
8.08
Food quality received mixed reviews, with some dishes being criticized.
Overall Experience
9.55
Overall positive experience but some areas like dining and check-in need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:45

Property Description

Luxurious Accommodation
Experience 4-star luxury at Hilton San Jose La Sabana, offering air-conditioned rooms with modern amenities like a flat-screen TV and a private bathroom.

Wellness and Leisure
Indulge in relaxation with access to the indoor pool, sauna, and fitness centre. Unwind after a busy day exploring San José.

Convenience at Your Fingertips
From room service to currency exchange, this hotel ensures a seamless stay. Take advantage of the business centre, ATM, and other convenient facilities provided.

Book your stay at Hilton San Jose La Sabana for a memorable and comfortable experience.

Important information:

This property counts with room types Mobility Accessible, please send us a message if you need one.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 25 per day.

Location

Guest Reviews

9
Based on 782 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.59
Room Quality: 9.04
Amenities: 8.57
Value for Money: 9.03
Food and Beverage: 8.08
Overall Experience: 9.55
M
Mâncio couple br
10
2026-02-22 via Nuitee
D
Diego solo_traveller gt
10
Pros:

Gimnasio

2026-02-14 via Nuitee
D
desiree solo_traveller at
7
Gut aber zu teuer
Pros:

Grosses zimmer

Cons:

Kein wasserkocher für tee … sehr hellhörig zimmer zum stadion am wochenende ziemlich laut trotz 21 stock. Sehr teures essen und frühstück Brot Auswahl nicht zufriedenstellend

2026-02-11 via Nuitee
A
alban extended_group fr
9
2026-02-11 via Nuitee
F
FERNANDO couple ar
10
Pros:

Excelente Restorante e Instalaciones

2026-02-10 via Nuitee
M
Melissa family_with_children cr
10
Estuvo bien
Pros:

Comida ubicación la vista al estadio nacional

Cons:

Es un poco caro , y que tuviera que pagar por el Parqueo del carro no me pareció bien

2026-02-09 via Nuitee
C
Constanze family_with_children at
9
2026-01-30 via Nuitee
J
José Alejandro couple do
9
Good but could be better!
Pros:

Great view!

Cons:

Prohibited smoking cigars outdoors! 🚫

2026-01-27 via Nuitee
B
Brandon solo_traveller cr
10
2026-01-26 via Nuitee
J
Jana couple de
9
Sehr gutes Hotel in sehr guter Lage
Pros:

Sehr gut gelegen, fantastische Aussicht, grosse und helle Zimmer, guter Service

Cons:

-

2026-01-24 via Nuitee
C
chaparro couple co
10
2026-01-23 via Nuitee
B
Brandon family_with_children cr
10
2026-01-22 via Nuitee
C
calvo rivera solo_traveller cr
10
2026-01-21 via Nuitee
J
Joao couple dk
3
Never again
Pros:

the view

Cons:

not very welcoming staff, dirty cups, dirty dishes for breakfast, not the service one would expect from a Hilton. End up paying twice for parking…62 dollars for a day + hotel parking charges, no help there.

2026-01-20 via Nuitee
G
Gabriela family_with_children mx
6
Decepcionada 🤔
Pros:

Desayuno delicioso. Vista del estadio muy padre.

Cons:

El espacio de cama y colchón muy sucio. Alberca con exceso de cloro, botones nada amable con turistas latinos. Muy caro para nivel de limpieza en habitación. Restaurante con personal poco amable. El hotel Safi luxory de Monterrey Nuevo León México está muy muy muy por encima de este.

2026-01-19 via Nuitee
S
Selva extended_group pa
10
2026-01-19 via Nuitee
A
Alejandra family_with_children cr
10
2026-01-19 via Nuitee
G
Gonzalo solo_traveller cl
8
Aceptable
Pros:

Servicio, atencion, limpieza, comodida excelente,

Cons:

wifi horrible, sa cai la señal y no podia trabajar tranquilo en mi habitacion, las llamadas por ws tambien se caian, en general servicio de internet dejo que desear.

2026-01-19 via Nuitee
L
Lyla couple us
10
Pros:

Breakfast was great, staffs are friendly

2026-01-19 via Nuitee
L
Lisbeth couple cr
4
Cabina con cama cómoda
Pros:

Camas cómodas

Cons:

Baño muy pequeño
Olores feos n el baño
Mala o pésima la atención al cliente

2026-01-19 via Nuitee