Novotel Cambridge North

Hotels
Novotel
8.6 (5906 reviews)
2, Cambridge Square , Cambridge , gb

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Comfortable beds
Cons:
Paying for parking
Swimming pool too cold
Dirty shared toilets
Smart TV malfunction

Categories

Cleanliness
8.43
Several reviews mentioned clean rooms but some noted cleanliness issues with shared bathrooms.
Service
8.9
Frequent mentions of friendly and helpful staff throughout the reviews.
Location
9.14
Conveniently located near transport and amenities, praised in multiple reviews.
Room Quality
8.49
Rooms described as spacious and comfortable, though one review mentioned private toilet issues.
Amenities
8.12
Mixed sentiments regarding the pool and sauna, with some reviews mentioning the pool being too cold.
Value for Money
8.38
Value perceived as acceptable but impacted by parking and breakfast quality concerns.
Food and Beverage
8.63
Breakfast generally praised although some wished for more options.
Overall Experience
8.7
Overall positive stay experiences highlighted, with minor issues present.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:01

Property Description

Luxurious 4-Star Accommodation
Escape to Novotel Cambridge North, a sophisticated 4-star hotel just 6.6 km from the prestigious University of Cambridge. Unwind in style at our modern property which boasts a chic bar, a tempting restaurant, a rejuvenating fitness centre, and indulgent amenities like an indoor pool, sauna, hot tub, and free WiFi.

Multilingual Assistance and Convenient Location
Our dedicated reception staff, fluent in English, French, Hungarian, and Italian, are available around the clock to cater to your every need. Located just a short distance from attractions like Audley End House and The Apex, and only 60 km from London Stansted Airport, Novotel Cambridge North is the perfect choice for discerning travelers.

Book Your Stay Today
Experience the epitome of comfort and convenience at Novotel Cambridge North. Book now to secure your luxurious retreat in the heart of Cambridge.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 12.50 per day.

Location

Guest Reviews

8.6
Based on 5906 reviews
Cleanliness: 8.43
Service: 8.9
Location: 9.14
Room Quality: 8.49
Amenities: 8.12
Value for Money: 8.38
Food and Beverage: 8.63
Overall Experience: 8.7
K
Karine solo_traveller pt
5
Pros:

Perto da estação

Cons:

Staff

2026-04-25 via Nuitee
W
Waleed solo_traveller eg
8
2026-04-25 via Nuitee
R
Ruhi couple gb
8
Pros:

Clean and away from rush.

Cons:

Had to pay £21 for parking overnight

2026-04-25 via Nuitee
R
RON couple gb
9
A very comfortable, calm hotel. Staff friendly and a good location for getting a bus into Cambridge.
Pros:

Cleanliness of the hotel was very good. Room was brilliant and a good choice at the breakfast buffet.

Cons:

Perhaps a box of tissues in the room would be useful. Also we didn't like the small cups to make a drink. Would prefer a small mug and more milk, a few biscuits to have upon arrival and some sachets of drinking chocolate for bedtime.

2026-04-25 via Nuitee
R
Raj solo_traveller gb
8
2026-04-25 via Nuitee
E
Evgeny solo_traveller il
10
2026-04-25 via Nuitee
B
Brodsky solo_traveller il
10
2026-04-24 via Nuitee
N
Nitish family_with_children gb
7
Has great potential. Left much to be desired.
Pros:

The location was convenient. Furnishings and decorations were nice. Swimming pool on premises.

Cons:

1. The room was very hot when we checked in. Despite air conditioning it was uncomfortably warm. No in room phone. The hotel phone number on the key was never answered. Asked reception staff to lower AC temperature and was reassured but still room wasn’t cooled. Woke up in the middle of the night only to go down to request them again. Nothing changed.

2. Limited toiletries in the room. Only soap and shampoo. Not even available at request.

3. Breakfast spread didn’t offer much variety beyond cooked english breakfast and cereal.

4. Pool was over-chlorinated and spa wasn’t functional.

Wish they had a good night sleep guarantee like one of their competitors.

2026-04-24 via Nuitee
L
Lesley family_with_children je
9
2026-04-23 via Nuitee
T
Thomas couple gb
9
2026-04-23 via Nuitee
A
Ayhan couple gb
8
2026-04-22 via Nuitee
C
Curtis solo_traveller gb
9
2026-04-22 via Nuitee
O
Oluwatamilore solo_traveller gb
9
2026-04-22 via Nuitee
O
Oluwatamilore couple gb
10
Lovely experience
Pros:

The proximity to the train station, pool and sauna.

Cons:

It seems to be understaffed and the staff working a a little overwhelmed

2026-04-22 via Nuitee
D
Daniel couple gb
10
2026-04-22 via Nuitee
M
Michelle couple gb
10
2026-04-22 via Nuitee
S
Sally solo_traveller gb
8
Pros:

Very pleasant staff, clean room

Cons:

The bathroom! No lock on the door!

2026-04-22 via Nuitee
B
Bah couple gb
7
2026-04-21 via Nuitee
M
Mauricio solo_traveller gb
5
Bien pero con detalles.
Pros:

Todo muy bien, buena la carta del restaurant y el desayuno. Muy buena atención por parte del personal.
Muy bien el gimnasio

Cons:

Estuve casi una semana y uno de los días, no me hicieron el servicio de limpieza de la habitación. Nadie dio explicaciones.
Como parte del servicio diario NO fue entregado, solicité una compensación, lo cual la gerenta del hotel nunca me hizo una propuesta. Llevo muchos años viajando por trabajo y es primera vez que no me limpian la habitación, sin darme una explicación satisfactoria.

2026-04-20 via Nuitee
S
Sereno couple gb
7
2026-04-20 via Nuitee