Novotel Cambridge North

Hotels
•
Novotel
8.6 (6241 reviews)
2, Cambridge Square , Cambridge , gb

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Comfortable beds
Cons:
Paying for parking
Swimming pool too cold
Dirty shared toilets
Smart TV malfunction

Categories

Cleanliness
8.43
Several reviews mentioned clean rooms but some noted cleanliness issues with shared bathrooms.
Service
8.9
Frequent mentions of friendly and helpful staff throughout the reviews.
Location
9.14
Conveniently located near transport and amenities, praised in multiple reviews.
Room Quality
8.49
Rooms described as spacious and comfortable, though one review mentioned private toilet issues.
Amenities
8.12
Mixed sentiments regarding the pool and sauna, with some reviews mentioning the pool being too cold.
Value for Money
8.38
Value perceived as acceptable but impacted by parking and breakfast quality concerns.
Food and Beverage
8.63
Breakfast generally praised although some wished for more options.
Overall Experience
8.7
Overall positive stay experiences highlighted, with minor issues present.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:01

Property Description

Luxurious 4-Star Accommodation
Escape to Novotel Cambridge North, a sophisticated 4-star hotel just 6.6 km from the prestigious University of Cambridge. Unwind in style at our modern property which boasts a chic bar, a tempting restaurant, a rejuvenating fitness centre, and indulgent amenities like an indoor pool, sauna, hot tub, and free WiFi.

Multilingual Assistance and Convenient Location
Our dedicated reception staff, fluent in English, French, Hungarian, and Italian, are available around the clock to cater to your every need. Located just a short distance from attractions like Audley End House and The Apex, and only 60 km from London Stansted Airport, Novotel Cambridge North is the perfect choice for discerning travelers.

Book Your Stay Today
Experience the epitome of comfort and convenience at Novotel Cambridge North. Book now to secure your luxurious retreat in the heart of Cambridge.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 12.50 per day.

Location

Guest Reviews

8.6
Based on 6241 reviews
Cleanliness: 8.43
Service: 8.9
Location: 9.14
Room Quality: 8.49
Amenities: 8.12
Value for Money: 8.38
Food and Beverage: 8.63
Overall Experience: 8.7
Z
Z4614QGjanec • Solo travel
10
Lovely hotel, comfortable environment and nice facilities
Pros:

This is a lovely hotel right next to the train station. Nice facilities and a comfortable environment. Jacuzzi was out of order which was disappointing and my swim was cut short as staff needed to check chlorine levels. Check in was also slow as there was a conference and 2 staff on check in, which meant I was late to meet friends for supper. But overall a lovely stay and still 5 stars

2026-05-16 • via Tripadvisor
R
RJB123456789 • Business
10
Lovely care and attention to detail.
Pros:

If you havent ever been to the Novotel, you should. Great service, food and atmosphere. Always gives my holiday vibes too, like you want to take a big exhale. I had the breakfast this morning – so much to choose from. Thanks to Ana for showing me around and all your care for the small touches to make sure my experience was the best and met my dietary needs too. Lovely welcome and help from Bethany too, thank you. Do come here, you will love it as much as I do!

2026-05-16 • via Tripadvisor
H
Hughes • solo_traveller • gb
9
Pros:

Location-right next to Cambridge North station . Very spacious modern clean facilities .very good room but could do with more powepoints partucularly near the bed.
Meals were goid quality with very good service. Business meeting roo.s worked very well.would definitely use this hotel again for personal and business trips

Cons:

Can't think of anything

2026-05-16 • via Nuitee
J
Jane • solo_traveller • gb
9
Great hotel, would strongly recommend
Pros:

This is a lovely hotel, right next to the train station, great facilities and a nice atmosphere

Cons:

It took a long time to check in and I was late to meet friends for super. The jacuzzi was out of order which was disappointing and my swim was cut short as there was as an issue with chlorine. Otherwise the facilities were lonely.

2026-05-16 • via Nuitee
O
Okechukwu • couple • gb
10
Very comfortable stay. Looking forward to another stay
Pros:

Clean and organized

2026-05-16 • via Nuitee
B
Barthram • solo_traveller • gb
10
2026-05-16 • via Nuitee
D
Debbie • solo_traveller • gb
7
Lovely place but experience could be better.
Pros:

Happy staff, cleanliness, although there was food debris missed underneath the tea/ coffee station table. Dinner was nice , breakfast hot food was cold.

Cons:

Could not use pool, was offered complimentary sparkle treat for grandaughters birthday , didn,t recieve. Only 2 people facilities in room.for 3 people stay. Pull out bed very uncomfortable. Breakfast hot food cold..no bowls / spoons, fresh fruit unavailable, apart from 2 oranges. Booked breakfast in booking but not recognised in hotel , so had to pay extra for breakfast.

2026-05-16 • via Nuitee
H
Hughes • solo_traveller • gb
8
2026-05-16 • via Nuitee
M
Mayar • couple • gb
9
2026-05-15 • via Nuitee
A
Alistair • solo_traveller • gb
10
2026-05-14 • via Nuitee
K
Klio • solo_traveller • gb
10
2026-05-14 • via Nuitee
H
Hammaren • family_with_children • fi
9
2026-05-14 • via Nuitee
J
James • solo_traveller • gb
8
Weekend in Cambridge
Pros:

The pool area was good to use in the morning before leaving.

The location is good for a bus into the centre as it stops at the train station next door.

Handy location for our short break.

Cons:

All was good.

2026-05-14 • via Nuitee
H
Hollie • solo_traveller • gb
3
DO NOT GO IF YOU WANT TO RELAX
Pros:

Beds were comfy and hotel room clean .

Cons:

Spa facilities was just FULL of children
No safety concerns for the amount of children aloud in the pool. No corners for adult to children ratios. Children were even in the sauna running around. It was honestly like being at centre parcs. Nothing about it was relaxing. They didn't want to offer refund and when they did through booking.com they gave me a small window to respond in time and I missed it so couldn't book somewhere else in time. The relaxing spa weekend away was ruined by 30+ children and adult screaming in the pool and sauna. Children eating snacks babies drinking milk.. in the pool?!

2026-05-13 • via Nuitee
C
camryn • solo_traveller • je
10
Excellent
Pros:

All members of staff were amazing. Really friendly and very helpful. My go to place to stay when in Cambridge. Food is great and Pool and Sauna is double bonus

2026-05-13 • via Nuitee
T
Tom • extended_group • gb
9
2026-05-12 • via Nuitee
K
Kathryn • solo_traveller • gb
8
Pros:

Modern clean and good facilities

Cons:

Parking expensive should be discounted by stay

2026-05-12 • via Nuitee
T
Tom • solo_traveller • gb
8
Very welcoming and friendly staff, a great atmosphere and over all a lovely stay!
Pros:

The staff were very welcoming, I travelled with my cat and there were absolutely no issues. The hotel was spotless.

Cons:

On my first morning there was no hot water so had a cold shower, I didn’t mention it at the time as I was in a hurry and by the time I got back in the evening there was hot water, and there were no issues the rest of my stay.
My only other constructive criticism is to make gluten free options more available, in a lot of hotels I’ve stayed in they have a gluten free station at breakfast so that guests don’t have to request items, and it would have been useful to have cards on items to denote if they did or didn’t contain gluten to save time looking for staff to ask.
The room service menu also had VERY limited gluten free options (I think only one item), so I had to order off the main restaurant menu instead (which was also quite limited) - the reception staff were great however and offered a side salad to replace naan bread on a curry to make that gluten free for me. As more and more people start to eat a gluten free diet I think it would be very beneficial to the hotel.

2026-05-12 • via Nuitee
T
Tom • solo_traveller • gb
10
2026-05-12 • via Nuitee
F
Furlong • couple • gb
8
2026-05-12 • via Nuitee