Hyatt Place Phoenix/Downtown

Hotels
•
Hyatt Place
8.8 (1930 reviews)
150 W Adams St , Phoenix , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great customer service
Excellent location
Comfortable rooms
Cons:
Cold breakfast
High parking fees

Categories

Cleanliness
8.94
General positive sentiment about cleanliness; 'Cleanliness and customer service was exceptional.'
Service
9.41
Consistent praise for service; 'Everyone was welcoming and caring.'
Location
9.45
Highlighted as a strong point; 'Good location' and 'very convenient for downtown.'
Room Quality
8.9
Mentioned as comfortable and clean; 'Beds were very comfortable and there was a very nice walk in shower.'
Amenities
8.43
Amenities could use improvement, specifically related to breakfast quality.
Value for Money
8.39
Mixed reviews on value, noting parking fees; 'paying $45 for parking when already paying for the stay.'
Food and Beverage
7.94
Food quality issues noted; 'all of the breakfast foods were cold.'
Overall Experience
8.91
Overall positive experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:50

Property Description

Modern Accommodation with Prime Location

Luxurious Amenities: Enjoy a fitness centre, private parking, a shared lounge, and a restaurant all under one roof. The 24-hour front desk, ATM, and free WiFi add convenience to your stay.

Comfortable Rooms: Each room is equipped with air conditioning, a flat-screen TV, and a private bathroom with free toiletries. Relax in a cozy seating area and rest peacefully on premium bed linen.

Convenient Facilities: Whether you need to attend to business matters in the business centre or unwind at the bar, we have you covered. Explore nearby attractions like Talking Stick Resort Arena and Arizona State University effortlessly.

Book your stay at Hyatt Place Phoenix/Downtown for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 42 per day.

Location

Guest Reviews

8.8
Based on 1930 reviews
Cleanliness: 8.94
Service: 9.41
Location: 9.45
Room Quality: 8.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 7.94
Overall Experience: 8.91
D
DE YUAN • couple • tw
7
2026-04-16 • via Nuitee
W
Wanderering Spencer • solo_traveller • us
8
Pros:

Efficient check-in, comfortable room.

Cons:

Limited breakfast choices.

2026-04-14 • via Nuitee
J
Joan • solo_traveller • us
8
Worth it...Id go again... Price right....Its just a bit industrial, and gritty at night or earlier m
Pros:

Bkfast was what you needed...pretty good...
Location good as I became more familiar with neighborhood. I am an early riser, so I like to go out early. There were homeless walking around. There isn't many people out, that was a bit creepy, but I got used to it quickly, and it appears harmless..Most staff super nice. The one woman during the day, I believe in charge, rather bland, and certainly could be proactive and nicer..

Cons:

That one woman in charge...not so nice...

2026-04-10 • via Nuitee
G
Greg • solo_traveller • us
5
Poor value. 3 beds stuffed into 300 sq ft????
Pros:

Location

Cons:

Room was tiny and horribly overpriced

2026-04-07 • via Nuitee
N
Nieves • family_with_children • us
8
2026-04-07 • via Nuitee
F
Farooquee • family_with_children • us
1
Pros:

Nothing

2026-04-06 • via Nuitee
N
Napolean • couple • us
10
2026-04-03 • via Nuitee
J
Jacoba • family_with_children • us
9
Pros:

We were visiting the ASU campus, and the location of this hotel was very close.
Staff was very friendly, and the coffee counter and bar provided nice drinks.
Room was spacious and clean.

Cons:

Getting an itemized receipt was not easy and took too long.

2026-04-02 • via Nuitee
M
Murray • solo_traveller • us
6
2026-03-29 • via Nuitee
S
Samuel • couple • us
10
2026-03-19 • via Nuitee
M
Monica • couple • us
10
comfortable and clean
Pros:

walking distance to convention center and very clean and friendly staff.

2026-03-16 • via Nuitee
M
Michael • couple • us
1
Stay away, especially if the Orpheom has an event
Pros:

Located downtown close to all downtown Phoenix has to offer.

Cons:

We got our room and were immediately greeted by a dog barking next to us every move we made. We went and spoke to the front desk. The guy seemed to not know what their animal policy was but he agreed to change rooms but we had to go back and get all our stuff out because he said as soon as he gave us new keys we would be locked out. Ok back up get out stuff, bring it back down, to get new keys to go back up. We got the new keys and a different front desk person said oh you were by the dog, we have to get to the bottom of that, which showed the first guy had no idea what he was doing. We go out to valet, which was apparently lunch time for them as they were NO help at all. One kid said they had 15 spaces outstanding and reserved while the other 75 spaces were full. They were hotel valet but more worried about valet for the theater across the street. Told us we could walk 2 blocks away and park ourselves for $10 less than the $45 to valet. We found other parking. Manager asked us what she would like us to do about it. She finally said I'll deposit 1500 points in your Hyatt account, which equates to about $25. We will never stay at that Hyatt ever again.

2026-03-16 • via Nuitee
C
Carew • family_with_children • us
9
2026-03-16 • via Nuitee
V
VASILEIOS • extended_group • gr
10
Good access to free
Pros:

Breakfast cleaning rooms and location

Cons:

Walking access to sports venues

2026-03-15 • via Nuitee
F
Fernando • couple • us
7
2026-03-15 • via Nuitee
G
Gwendoline • family_with_children • us
6
Pros:

The location was great

Cons:

Too pricey for the size of the room..and the room didnt have a tub

2026-03-11 • via Nuitee
D
David • couple • us
6
2026-03-07 • via Nuitee
L
LAKSHMI TULASI • solo_traveller • us
9
2026-03-03 • via Nuitee
D
Danielle • family_with_children • us
6
It was okay for one night, but won’t recommend it for a longer stay . for family wise wouldn’t recommend location due to
Pros:

Easy check in and check out

Cons:

Parking. No iron in room had to call front desk for one. Couldn’t do late check in due to no availability

2026-03-02 • via Nuitee
K
Kathy • couple • us
8
great location and meets all my needs
Pros:

it was everything that was pictured

Cons:

There was no breakfast included and there was no free parking

2026-03-01 • via Nuitee