Hyatt Place Phoenix/Downtown

Hotels
Hyatt Place
8.8 (2016 reviews)
150 W Adams St , Phoenix , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great customer service
Excellent location
Comfortable rooms
Cons:
Cold breakfast
High parking fees

Categories

Cleanliness
8.94
General positive sentiment about cleanliness; 'Cleanliness and customer service was exceptional.'
Service
9.41
Consistent praise for service; 'Everyone was welcoming and caring.'
Location
9.45
Highlighted as a strong point; 'Good location' and 'very convenient for downtown.'
Room Quality
8.9
Mentioned as comfortable and clean; 'Beds were very comfortable and there was a very nice walk in shower.'
Amenities
8.43
Amenities could use improvement, specifically related to breakfast quality.
Value for Money
8.39
Mixed reviews on value, noting parking fees; 'paying $45 for parking when already paying for the stay.'
Food and Beverage
7.94
Food quality issues noted; 'all of the breakfast foods were cold.'
Overall Experience
8.91
Overall positive experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:50

Property Description

Modern Accommodation with Prime Location

Luxurious Amenities: Enjoy a fitness centre, private parking, a shared lounge, and a restaurant all under one roof. The 24-hour front desk, ATM, and free WiFi add convenience to your stay.

Comfortable Rooms: Each room is equipped with air conditioning, a flat-screen TV, and a private bathroom with free toiletries. Relax in a cozy seating area and rest peacefully on premium bed linen.

Convenient Facilities: Whether you need to attend to business matters in the business centre or unwind at the bar, we have you covered. Explore nearby attractions like Talking Stick Resort Arena and Arizona State University effortlessly.

Book your stay at Hyatt Place Phoenix/Downtown for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 42 per day.

Location

Guest Reviews

8.8
Based on 2016 reviews
Cleanliness: 8.94
Service: 9.41
Location: 9.45
Room Quality: 8.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 7.94
Overall Experience: 8.91
K
Kalle1984 solo_traveller de
10
2026-06-12 via Nuitee
S
Steven couple us
8
2026-06-09 via Nuitee
K
KASSAUNDRA couple us
1
Pros:

They charged my card 2 times and won’t refund me

Cons:

Never stay here again

2026-06-08 via Nuitee
M
Mario couple us
9
2026-06-07 via Nuitee
E
Erik solo_traveller no
9
Sentralt beliggende hotell med gode senger og god og stille ventilasjon. Dette gjorde at jeg sov meget godt på dette hot
Pros:

Moderne og god styring på ventilasjon / aircondition. Videre kunne temperaturen justeres på rommet, uten å få irriterende støy.

2026-06-07 via Nuitee
M
Monica solo_traveller us
10
Pros:

The close proximity to the baseball field.

Cons:

I wish there would of been bacon for breakfast

2026-06-06 via Nuitee
F
Friederike solo_traveller de
9
2026-06-06 via Nuitee
K
Kristi couple us
10
We were happy with our stay and would stay again.
Pros:

Breakfast was your standard continental breakfast but was fresh, room was fresh and clean, staff very friendly and assisted if one had a question!

Cons:

Parking either Valet or parking garage down a couple blocks, but all have additional charges.

2026-06-05 via Nuitee
A
Akito extended_group jp
5
2026-05-31 via Nuitee
B
Brittney couple us
10
Easy, comfortable, would come again
Pros:

Came for a Yungblud concert and the venue was right next door. Loved the ease of getting to the venue from the hotel.

Cons:

N/A

2026-05-30 via Nuitee
A
Audrey couple us
9
comfortable hotel that had everything I needed
Pros:

great gym, good breakfast with real scrambled eggs and potatoes. Good quality tea. Comfortable room. Good location to walk to the convention center. Walking distance to drugstore and grocery store. Nice lobby with space to sit at a table to work on a computer for awhile.

2026-05-29 via Nuitee
D
Dan solo_traveller us
8
2026-05-29 via Nuitee
F
Fran couple gb
8
Great stay, very comfortable beds, lovely staff.
Pros:

Good location, friendly staff and very comfortable beds.

2026-05-29 via Nuitee
A
Arne solo_traveller ca
7
2026-05-29 via Nuitee
G
george couple us
10
Great staff. Great location. Great restaurant / bar.
Pros:

In house restaurant is excellent.

Cons:

?

2026-05-28 via Nuitee
S
samantha couple us
10
2026-05-28 via Nuitee
B
Brooke solo_traveller us
8
2026-05-28 via Nuitee
J
Jeannie couple us
7
Had a great room, just not what a king bed like I booked
Pros:

Close to venues and clean and secure

Cons:

The ice machines were busted,and my room wasn’t ready at check in

2026-05-27 via Nuitee
F
Fernando couple us
10
2026-05-27 via Nuitee
B
Burton solo_traveller us
1
Pros:

Nothing

Cons:

Everything
Not helpful

2026-05-26 via Nuitee