Hyatt Place Phoenix/Downtown

Hotels
•
Hyatt Place
8.8 (2081 reviews)
150 W Adams St , Phoenix , us
+1 602-388-4888

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Great customer service
Excellent location
Comfortable rooms
Cons:
Cold breakfast
High parking fees

Categories

Cleanliness
8.94
General positive sentiment about cleanliness; 'Cleanliness and customer service was exceptional.'
Service
9.41
Consistent praise for service; 'Everyone was welcoming and caring.'
Location
9.45
Highlighted as a strong point; 'Good location' and 'very convenient for downtown.'
Room Quality
8.9
Mentioned as comfortable and clean; 'Beds were very comfortable and there was a very nice walk in shower.'
Amenities
8.43
Amenities could use improvement, specifically related to breakfast quality.
Value for Money
8.39
Mixed reviews on value, noting parking fees; 'paying $45 for parking when already paying for the stay.'
Food and Beverage
7.94
Food quality issues noted; 'all of the breakfast foods were cold.'
Overall Experience
8.91
Overall positive experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:50

Property Description

Modern Accommodation with Prime Location

Luxurious Amenities: Enjoy a fitness centre, private parking, a shared lounge, and a restaurant all under one roof. The 24-hour front desk, ATM, and free WiFi add convenience to your stay.

Comfortable Rooms: Each room is equipped with air conditioning, a flat-screen TV, and a private bathroom with free toiletries. Relax in a cozy seating area and rest peacefully on premium bed linen.

Convenient Facilities: Whether you need to attend to business matters in the business centre or unwind at the bar, we have you covered. Explore nearby attractions like Talking Stick Resort Arena and Arizona State University effortlessly.

Book your stay at Hyatt Place Phoenix/Downtown for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Location

Guest Reviews

8.8
Based on 2081 reviews
Cleanliness: 8.94
Service: 9.41
Location: 9.45
Room Quality: 8.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 7.94
Overall Experience: 8.91
A
Abel • couple • us
10
2026-08-29 • via Nuitee
M
Martinez • family_with_children • mx
9
Muy buena
Pros:

Ubicacion e instalaciones

Cons:

El pago adicional por el estacionamiento

2026-08-29 • via Nuitee
W
William • solo_traveller • us
10
Pros:

Exceptionally clean, great happy hour, 2 blocks to Arizona Financial Theatre, the concert venue!

Cons:

Had to go home!

2026-08-27 • via Nuitee
R
Rosemarie • couple • us
10
Our stay was very comfortable. The room was clean and comfortable. Staff was very friendly. The breakfast was great! We
Pros:

It was clean, friendly staff and very central

Cons:

Not a lot of self parking in the area

2026-08-26 • via Nuitee
T
Troy • family_with_children • us
10
Great stay
Pros:

Great hotel stay. Prime location downtown with fun restaurants within walking distance. Close to everything (e.g., convention center and D-backs stadium. Also, parking not bad for downtown.

2026-08-26 • via Nuitee
L
Lourdes • solo_traveller • us
10
2026-08-26 • via Nuitee
P
Parra • solo_traveller • us
10
2026-08-26 • via Nuitee
M
Matthew • couple • us
10
2026-08-24 • via Nuitee
A
Angela • solo_traveller • us
7
Pros:

Location to chase field

Cons:

The parking. Came back late at night. No sign to indicate to leave vehicle and give keys to desk for valet.

2026-08-23 • via Nuitee
K
Kisha • couple • us
4
I won’t stay there again
Pros:

Most of the staff were very polite and courteous, the hotel was clean, and breakfast was decent.

Cons:

The girl who checked me in with all the face piercings was polite, but incompetent and didn’t even mention the pet fee was $75 (I didn’t look at the hotels separate website, so yes, that was my fault) and she failed to explain the parking garage situation, causing me to have to pay extra (although on complaint, I did get my money back). I also had to correct her on my stay because she tried to say I was only staying one night. Upon check out, the front desk lady was rude and condescending. Having a hotel without parking was very inconvenient. You have to park at the Renaissance hotel garage up the street, which is terrible when it’s 100+ degrees outside. Charging $180+ per night with no parking (trying to force people to valet park) and then additional non-refundable pet fee when my 12 lb. dog caused zero damage (he was kenneled) was ridiculous.

2026-08-23 • via Nuitee
C
Crystal • couple • us
10
It was awesome. I will definitely be back.
Pros:

I love that the room was clean and modern style. The bed was so comfortable.

Cons:

I didn’t have anything I didn’t like because everything was wonderful.

2026-08-23 • via Nuitee
B
Bahena • solo_traveller • us
10
2026-08-22 • via Nuitee
V
Valerie • couple • us
7
Will stay again if I need to be in that area. Nothing wrong at all, just overpriced & would appreciate a pool. Espec
Pros:

The rooms were very comfortable.

Cons:

Overpriced

2026-08-21 • via Nuitee
P
Pearl • family_with_children • us
9
2026-08-21 • via Nuitee
W
William • extended_group • us
8
2026-08-20 • via Nuitee
J
Jerry • couple • us
10
Just right
Pros:

It was nice

Cons:

made it frer! Ha ha ha

2026-08-19 • via Nuitee
K
kris • couple • us
9
to short
Pros:

great food
. .
. 🥳🤠🐴🏜️🥰

Cons:

mattress to soft. parking very hard to do.

2026-08-19 • via Nuitee
E
Elizabeth • couple • us
10
Friendly staff and a great location for my stay.
Pros:

Nice quiet location close to downtown.

Cons:

NA

2026-08-18 • via Nuitee
C
Contreras • couple • us
10
2026-08-18 • via Nuitee
F
Feliciana • extended_group • us
9
2026-08-17 • via Nuitee