Hyatt Place Phoenix/Downtown

Hotels
•
Hyatt Place
8.8 (1999 reviews)
150 W Adams St , Phoenix , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great customer service
Excellent location
Comfortable rooms
Cons:
Cold breakfast
High parking fees

Categories

Cleanliness
8.94
General positive sentiment about cleanliness; 'Cleanliness and customer service was exceptional.'
Service
9.41
Consistent praise for service; 'Everyone was welcoming and caring.'
Location
9.45
Highlighted as a strong point; 'Good location' and 'very convenient for downtown.'
Room Quality
8.9
Mentioned as comfortable and clean; 'Beds were very comfortable and there was a very nice walk in shower.'
Amenities
8.43
Amenities could use improvement, specifically related to breakfast quality.
Value for Money
8.39
Mixed reviews on value, noting parking fees; 'paying $45 for parking when already paying for the stay.'
Food and Beverage
7.94
Food quality issues noted; 'all of the breakfast foods were cold.'
Overall Experience
8.91
Overall positive experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:50

Property Description

Modern Accommodation with Prime Location

Luxurious Amenities: Enjoy a fitness centre, private parking, a shared lounge, and a restaurant all under one roof. The 24-hour front desk, ATM, and free WiFi add convenience to your stay.

Comfortable Rooms: Each room is equipped with air conditioning, a flat-screen TV, and a private bathroom with free toiletries. Relax in a cozy seating area and rest peacefully on premium bed linen.

Convenient Facilities: Whether you need to attend to business matters in the business centre or unwind at the bar, we have you covered. Explore nearby attractions like Talking Stick Resort Arena and Arizona State University effortlessly.

Book your stay at Hyatt Place Phoenix/Downtown for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 42 per day.

Location

Guest Reviews

8.8
Based on 1999 reviews
Cleanliness: 8.94
Service: 9.41
Location: 9.45
Room Quality: 8.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 7.94
Overall Experience: 8.91
D
Debra • extended_group • us
10
Over all a good place to stay
Pros:

Breakfast was adequate hotel and room clean and front desk helpful

Cons:

Bed was too soft and bartender/waitress was unfriendly and in attentive

2026-05-22 • via Nuitee
M
Mary • couple • us
10
2026-05-22 • via Nuitee
C
CHRIS • couple • us
10
2026-05-22 • via Nuitee
H
Hiroko • couple • us
9
2026-05-21 • via Nuitee
J
Jacob • couple • us
10
2026-05-21 • via Nuitee
O
Omar • family_with_children • sa
8
2026-05-20 • via Nuitee
A
Andrew • solo_traveller • us
9
2026-05-19 • via Nuitee
S
Sue • couple • us
10
Pros:

Close to the venue I was going to.

2026-05-18 • via Nuitee
K
kathryndN3935MI • Business
10
ISEF 2026 Housing Hotel Participant
Pros:

Walking distance to Phoenix Convention Center. Safety, convieance, and parking daily was easy-to-use. I was there with high school aged kids and they also had a level of comfort moving about in their groups. ISEF

2026-05-16 • via Tripadvisor
K
K4628YNcolleenb • Business
10
Can’t complain
Pros:

Good rooms - great location -clean and affordable. Great food too-Val was great and took great care of our requests and dietary restrictions!!

2026-05-14 • via Tripadvisor
P
P8979QRoliviam • Business
10
Val is the best. Thank you the ice water
Pros:

Val is perfect in her service. Please give her a raise

2026-05-14 • via Tripadvisor
J
Jayson • couple • us
9
2026-05-14 • via Nuitee
V
Velador • solo_traveller • us
6
Cons:

No pool. Parking was expensive

2026-05-14 • via Nuitee
L
Laurie • couple • us
10
Very nice. Did not get credited Hyatt points for the night.
Pros:

Nice that breakfast was included.

Cons:

Very comfortable

2026-05-12 • via Nuitee
R
Raul • extended_group • us
10
2026-05-11 • via Nuitee
P
Paola • couple • us
10
2026-05-11 • via Nuitee
I
Issacruz • solo_traveller • us
9
Pros:

Everything is very friendly, having food options and close to everything in downtown.

Cons:

Our pillows smelled like a sweaty Old Man and couldn't sleep properly.

2026-05-10 • via Nuitee
D
Delia • solo_traveller • us
7
Surprising.
Pros:

The staff was pleasant and courteous.

Cons:

There was a cheerleader competition and the kids weren't supervised. Loud running around.

2026-05-10 • via Nuitee
M
Murphy • solo_traveller • us
10
2026-05-07 • via Nuitee
T
Tim • couple • de
9
2026-04-29 • via Nuitee