Hyatt Place Phoenix/Downtown

Hotels
•
Hyatt Place
8.8 (2081 reviews)
150 W Adams St , Phoenix , US
+1 602-388-4888

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Great customer service
Excellent location
Comfortable rooms
Cons:
Cold breakfast
High parking fees

Categories

Cleanliness
8.94
General positive sentiment about cleanliness; 'Cleanliness and customer service was exceptional.'
Service
9.41
Consistent praise for service; 'Everyone was welcoming and caring.'
Location
9.45
Highlighted as a strong point; 'Good location' and 'very convenient for downtown.'
Room Quality
8.9
Mentioned as comfortable and clean; 'Beds were very comfortable and there was a very nice walk in shower.'
Amenities
8.43
Amenities could use improvement, specifically related to breakfast quality.
Value for Money
8.39
Mixed reviews on value, noting parking fees; 'paying $45 for parking when already paying for the stay.'
Food and Beverage
7.94
Food quality issues noted; 'all of the breakfast foods were cold.'
Overall Experience
8.91
Overall positive experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:50

Property Description

Modern Accommodation with Prime Location

Luxurious Amenities: Enjoy a fitness centre, private parking, a shared lounge, and a restaurant all under one roof. The 24-hour front desk, ATM, and free WiFi add convenience to your stay.

Comfortable Rooms: Each room is equipped with air conditioning, a flat-screen TV, and a private bathroom with free toiletries. Relax in a cozy seating area and rest peacefully on premium bed linen.

Convenient Facilities: Whether you need to attend to business matters in the business centre or unwind at the bar, we have you covered. Explore nearby attractions like Talking Stick Resort Arena and Arizona State University effortlessly.

Book your stay at Hyatt Place Phoenix/Downtown for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Location

Guest Reviews

8.8
Based on 2081 reviews
Cleanliness: 8.94
Service: 9.41
Location: 9.45
Room Quality: 8.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 7.94
Overall Experience: 8.91
S
Sarah • couple • us
10
2026-09-19 • via Nuitee
N
Neil • solo_traveller • us
8
Overall a good stay.
Pros:

Location

Cons:

Coffee at the first floor breakfast buffet was water down. See picture

2026-09-19 • via Nuitee
A
Arianna • solo_traveller • us
10
2026-09-18 • via Nuitee
P
Pascual • couple • us
10
2026-09-18 • via Nuitee
E
Elliot • solo_traveller • us
9
Good
Pros:

Close to everything

Cons:

Parking is weird and expensive

2026-09-18 • via Nuitee
E
Emily • couple • us
10
2026-09-18 • via Nuitee
L
Lisa • solo_traveller • us
8
Pros:

Ebony the front desk lady🙂 very kind

Cons:

No bathtub

2026-09-16 • via Nuitee
J
Jesus • couple • us
10
2026-09-14 • via Nuitee
N
Nancy • solo_traveller • us
10
Great location to walk downtown
Pros:

Great breakfast

Cons:

No complaints

2026-09-14 • via Nuitee
D
Diana • couple • us
10
2026-09-14 • via Nuitee
M
Martinez Valenzuela • solo_traveller • us
10
Pros:

Ubicación y limpieza de instalaciones

Cons:

No tengo malos comentarios

2026-09-14 • via Nuitee
K
Kneya • extended_group • us
8
2026-09-14 • via Nuitee
K
Kaitlyn • couple • us
10
2026-09-12 • via Nuitee
E
Eric • couple • us
9
2026-09-11 • via Nuitee
C
Cameren • couple • us
10
2026-09-11 • via Nuitee
V
Valeria • solo_traveller • mx
9
I would come back.
Pros:

Liked the breakfast, the people working there are extremely nice.

Cons:

Seems like they lack staff . When we needed something they would take forever to help. They did it gladly, but it took them a while. Also...lighting is pretty bad in the rooms. We needed more light!!!

2026-09-11 • via Nuitee
E
Emmanuel • family_with_children • us
8
IT WAS OK EXCEPT THE PARKING SITUATION MADE THE EXPERIANCE BAD
Pros:

YOU PARKING SITUATION SUCKS

Cons:

WHEN LEAVING PARKING LOT PAID THERE IS NO ASSISTANCE AT THE SHACK AND MICROPHONE YOU CAN NOT HEAR THE OPERATOR DUE TO BIG FAN

2026-09-09 • via Nuitee
O
Oscar • family_with_children • us
7
2026-09-08 • via Nuitee
R
Rocio • solo_traveller • us
10
Pros:

Estaba muy limpio el hotel en general, y muy buenas atenciones por parte del personal

Cons:

No tiene estacionamiento, por lo cual tienes que pagar $40 para estacionarlo

2026-09-08 • via Nuitee
C
Christopher • family_with_children • us
6
I loved how close it was to Chase Field. I couldn’t believe a bottle of Muscle Milk cost $14.00
Pros:

Breakfast was decent. Not much diversity or choices. I enjoyed the food. My kids did not. The room was big and comfortable for the four of us. Great location.

Cons:

When we first arrived there was vomit infront of the Starbucks. No sign. The smell was really bad and without proper signs, I stepped on it. The desk told me we had to use Valet Parking and it cost $44.00. My car was parked 30 feet away and we only had small bags for one night of travel. The valet crew was rude and dismissive. I could have parked in another garage for less. The room was great and comfortable . The ice machine on the 5th floor was broken the entire time.

2026-09-08 • via Nuitee