Hyatt Place Phoenix/Downtown

Hotels
Hyatt Place
8.8 (2081 reviews)
150 W Adams St , Phoenix , us

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Great customer service
Excellent location
Comfortable rooms
Cons:
Cold breakfast
High parking fees

Categories

Cleanliness
8.94
General positive sentiment about cleanliness; 'Cleanliness and customer service was exceptional.'
Service
9.41
Consistent praise for service; 'Everyone was welcoming and caring.'
Location
9.45
Highlighted as a strong point; 'Good location' and 'very convenient for downtown.'
Room Quality
8.9
Mentioned as comfortable and clean; 'Beds were very comfortable and there was a very nice walk in shower.'
Amenities
8.43
Amenities could use improvement, specifically related to breakfast quality.
Value for Money
8.39
Mixed reviews on value, noting parking fees; 'paying $45 for parking when already paying for the stay.'
Food and Beverage
7.94
Food quality issues noted; 'all of the breakfast foods were cold.'
Overall Experience
8.91
Overall positive experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:50

Property Description

Modern Accommodation with Prime Location

Luxurious Amenities: Enjoy a fitness centre, private parking, a shared lounge, and a restaurant all under one roof. The 24-hour front desk, ATM, and free WiFi add convenience to your stay.

Comfortable Rooms: Each room is equipped with air conditioning, a flat-screen TV, and a private bathroom with free toiletries. Relax in a cozy seating area and rest peacefully on premium bed linen.

Convenient Facilities: Whether you need to attend to business matters in the business centre or unwind at the bar, we have you covered. Explore nearby attractions like Talking Stick Resort Arena and Arizona State University effortlessly.

Book your stay at Hyatt Place Phoenix/Downtown for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Location

Guest Reviews

8.8
Based on 2081 reviews
Cleanliness: 8.94
Service: 9.41
Location: 9.45
Room Quality: 8.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 7.94
Overall Experience: 8.91
J
Jasmine couple us
10
It was a great stay will come back
Pros:

It was downtown and i could walk to any convenience store

Cons:

Nothing loved all

2026-08-08 via Nuitee
J
Joshua extended_group us
7
2026-08-08 via Nuitee
J
Julianne couple us
10
2026-08-07 via Nuitee
I
Issac solo_traveller us
9
2026-08-07 via Nuitee
B
Beatrice couple us
4
Rate was $129 walk-in, paid 176 same room rvsp
Pros:

Location

Cons:

No pool, no parking, no view , higher price for reserved room

2026-08-07 via Nuitee
D
Derrick couple us
10
2026-08-07 via Nuitee
B
Brian couple us
1
Pros:

Nothing!!!

Cons:

I booked a room for me and my friends 2 beds 2 weeks in advance i check in someone is in my room i go to see if i can get a new room they told me only a single bed first off couldn’t get the refund difference second of all after all that my deposit never was returned

2026-08-04 via Nuitee
D
David & Courtney couple au
9
Pros:

Clean, comfortable and good location. Especially appreciated the ice machine in the peak of summer!

Cons:

Breakfast was alright, but the fruit could’ve been fresher, and a plant-based milk option would be really helpful!

2026-08-03 via Nuitee
D
David solo_traveller us
8
It was a horrible night sleep at a very nice Hotel!
Pros:

The hotel was nice, the room was nice, Breakfast was great. Location was nice. Over all it was a okay stay.

Cons:

The bed totally sucked, I didn't get much sleep. The bed in 339 is much too soft and I didn't get any sleep that night stay. Parking was out of control over $40 dollar for one night.

2026-08-03 via Nuitee
T
Tiffiny solo_traveller us
10
2026-08-02 via Nuitee
V
Virzabit couple us
2
2026-07-23 via Nuitee
R
R couple us
3
It was okay, but cleanliness was not a priority
Pros:

Breakfast was decent, valet staff was great

Cons:

Didn’t clean our room the entire time we were there, even after getting sick and putting in a special request for them to come clean our room while we were gone for most of the day.

2026-07-21 via Nuitee
K
Kenneth couple us
10
2026-07-20 via Nuitee
B
Brandon couple us
9
2026-07-20 via Nuitee
M
Michael couple us
7
We would stay again in the future to give the breakfast a second chance
Pros:

The hotel has a good vibe,is in great condition and its staffed with friendly people.

Cons:

Breakfast was really disappointing. The plates were wet and we had to go through a lot to find clean ones. The eggs were overcooked and cold as were the potatoes.
On the bright side, the sausages were hot and delicious.

2026-07-19 via Nuitee
A
Amberly couple us
10
2026-07-18 via Nuitee
G
Gustavo couple us
10
Pros:

Everything was perfect

Cons:

N/A

2026-07-17 via Nuitee
M
Mia solo_traveller us
10
Hyatt Placel Phoenix/Downtown
Pros:

The check-in process was convenient and easy. The room was clean and had all the amenities we needed for our stay. The bed was comfortable and the AC was great. The breakfast was also delicious.

Cons:

Being downtown there isn't room for parking at the hotel unless it is valet. The parking garage is harder to navigate and the clearance is pretty low.

2026-07-15 via Nuitee
J
Jose Esteban extended_group cr
8
Pleasant, welcoming, budget friendly, perfect for my work trip.
Pros:

Shared spaces where comfortable. Staff was very friendly. Location was excellent. Room was super clean and well organized. Overall the hotel felt carefully designed.

Cons:

Plates were disgustingly dirty. There were not too many amenities. Room got very hot during the night, but Arizona was very hot during my stay, it's an external factor.

2026-07-15 via Nuitee
G
George solo_traveller us
10
Overall stay was nice
Pros:

Central location

Cons:

Parking was a mission

2026-07-15 via Nuitee