Best Western Plus Chandler

Hotels
•
Best Western Plus
8.7 (153 reviews)
302 N Sawmill Rd , Chandler , US
+1 520-796-1350

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Good location for events
Comfy beds / generally clean rooms for many guests
Reasonable price / good value
Extra-large accessible room available
Prompt management response to AC issue
Cons:
Serious cleanliness issues reported (dust, dog hair, hair in sheets)
Breakfast/food quality inconsistent; waffle iron broken and vending coffee
Desk staff sometimes unavailable
Maintenance problems (water leak, bulbs/outlets not working, AC initially out)
Dirty elevator and common areas
Worn/frayed sheets reported

Categories

Cleanliness
6.2
Multiple guests reported very dirty rooms (dust, dog hair, hair in sheets), sticky carpet and a need for new/frayed sheets; elevator and common areas also noted as needing cleaning.
Service
10
Several reviews praise staff as super friendly and helpful; front desk/management responded quickly to an AC issue. One report of desk staff absent, but overall staff responsiveness was strong.
Location
10
Described as a great location for events and convenient; only minor complaint about small signage, not the location itself.
Room Quality
8.4
Many guests found rooms clean and beds comfy, but there are some significant issues reported (hard bed for one guest, AC initial failure, a water leak, non-working lamps/plugs).
Amenities
7.6
Mixed amenity experience: breakfast facilities had problems (waffle iron broken, vending coffee), some maintenance issues (elevator, bulbs/outlets) though AC was replaced promptly in one case.
Value for Money
10
Multiple mentions of reasonable pricing and a long-stay work guest indicate strong perceived value for the price paid.
Food and Beverage
7.4
Conflicting reports: some guests praised breakfast, while others reported poor food, broken waffle iron and reliance on vending-machine coffee.
Overall Experience
10
Many positive headlines (awesome, excellent, great) and repeat-stay comments indicate an overall favorable experience despite some cleanliness and amenity issues; staff responsiveness boosted overall impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:28

Property Description

Luxurious Amenities

Best Western Plus Chandler in Chandler offers a perfect blend of comfort and convenience. Enjoy the outdoor swimming pool, in-house snack bar, and shared lounge during your stay. Indulge in delicious barbecue at the barbecue facilities and stay connected with free WiFi throughout the property.

Convenient Facilities

Relish the convenience of a business centre, gym, and laundry service at your disposal. Benefit from free private parking and room service for a hassle-free experience. The hotel's reception is always ready to assist you with area information, ensuring a smooth stay.

Ideal Location

Located just 7 km from Tyler Pounds Regional Airport, Best Western Plus Chandler is easily accessible. Book now and experience a memorable stay at this charming hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 153 reviews
Cleanliness: 6.2
Service: 10
Location: 10
Room Quality: 8.4
Amenities: 7.6
Value for Money: 10
Food and Beverage: 7.4
Overall Experience: 10
A
Anna • couple • us
10
2026-10-29 • via Nuitee
F
First LYNDA • couple • us
10
We always enjoy our stay.
Pros:

Breakfast is always great.

2026-10-27 • via Nuitee
A
Andrea • solo_traveller • us
9
2026-10-09 • via Nuitee
D
Diane • family_with_children • us
5
If there was another place to stay, we probably would have.
Pros:

Room was clean and comfortable.

Cons:

Desk staff no where to be found. Food was terrible. Coffee from a vending machine really? Can't someone make some coffee and hot water for tea? Waffle iron not working. We ate breakfast out both days we were there.

2026-10-07 • via Nuitee
K
Kelly • solo_traveller • us
9
Pros:

Great location for our event.

Cons:

N/A

2026-09-19 • via Nuitee
J
JNayia • couple • us
8
2026-09-01 • via Nuitee
C
Chelsey • solo_traveller • us
1
Pros:

The staff was nice

Cons:

Our room was a filthy covered in dust and dog hair there was hair in our sheets the carpet felt thick and sticky the bed was hard as a rock

2026-08-23 • via Nuitee
M
Melanie • solo_traveller • us
10
2026-08-20 • via Nuitee
K
Kenneth • couple • us
10
2026-08-09 • via Nuitee
K
Kassim • couple • us
10
Reasonable price
Pros:

Clean rooms

2026-08-09 • via Nuitee
R
Robert • couple • us
10
Awesome stay
Pros:

Staff super friendly always willing to help

2026-07-24 • via Nuitee
R
Robert • couple • us
10
2026-07-24 • via Nuitee
A
Anna • family_with_children • us
10
Excellent
Pros:

Very good!

Cons:

NA

2026-07-19 • via Nuitee
K
Kay • solo_traveller • us
10
Great
Pros:

Suggest you make you sign BIG at the sawmill and hwy 31. Missed it three times before I saw the little sign

2026-07-10 • via Nuitee
N
Netherland • solo_traveller • us
9
Everything worked out for a comfy and cool nights sleep!
Pros:

Nice place. Comfy beds and clean. Elevator was dirty and common area tables needed to be cleaned.

Cons:

Our AC wasn’t working when we got there. Totally booked so couldn’t change rooms. Nice man at reception called manager and they it was replaced while we were at dinner! Thank you for taking care of it!

2026-07-05 • via Nuitee
J
Janna • solo_traveller • us
9
Pros:

Location

Cons:

They need new sheets. Ours was a bit frayed.

2026-06-08 • via Nuitee
S
Shyr • couple • us
7
2026-05-15 • via Nuitee
M
Mairbek • couple • us
8
Pros:

Everything was good

Cons:

N/a

2026-05-06 • via Nuitee
M
Mullins • solo_traveller • us
10
Chandler Ravenwood work stay for the month of May
Pros:

Extra large handicap room!! Plenty of room without feeling cramped!!

Cons:

Has been a water leak above bathroom door area probably from second floor where drywall has been compromised but not addressed yet. Also two of the light bulbs were out in the corner lamps. One of the plugs didn't work.

2026-05-06 • via Nuitee
E
EVI • couple • us
6
Pros:

I liked the attention given by the reception desk and that the room having a small refrigerator

Cons:

more healthy options at breakfast

2026-05-05 • via Nuitee