AC Hotel by Marriott San Antonio Riverwalk

Hotels
AC Hotels by Marriott
9.2 (627 reviews)
111 Soledad Street , San Antonio , us

Children allowed
Pets allowed

Facilities

Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good amenities
Cons:
High prices for some services
Issues with bed comfort
Shower temperature problems

Categories

Cleanliness
9.18
Most reviews reflected clean rooms and bathrooms, although one guest noted issues with the shower temperature.
Service
9.99
Several guests praised the friendly and helpful staff, highlighting excellent service from multiple team members.
Location
9.69
Guests appreciated the great location, being close to the River Walk and other attractions.
Room Quality
8.64
Some guests found rooms decent but noted issues such as hard beds and extra charges for views that were not provided.
Amenities
9.17
The rooftop bar and other amenities received positive mentions, contributing to overall satisfaction.
Value for Money
8.13
A few guests commented on high prices relative to the room quality and breakfast offerings.
Food and Beverage
9.18
The breakfast options were limited but praised for being tasty, and the bar received positive feedback.
Overall Experience
9.65
Overall, guests enjoyed their stay with many positive remarks on service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:41

Property Description

Central Location in San Antonio
AC Hotel by Marriott San Antonio Riverwalk is perfectly located in the heart of San Antonio, offering convenience and accessibility to popular attractions and the vibrant city life.

Modern Amenities and Services
Experience comfort and convenience with air-conditioned rooms, a shared lounge, free WiFi, and a terrace. The hotel also provides a 24-hour front desk, an ATM, a business centre, and a snack bar for guests' relaxation and business needs.

Culinary Delights and Nearby Attractions
Indulge in Latin American dishes at the on-site restaurant or unwind with a cocktail at the bar. Explore nearby attractions such as The Alamo, Ripleys Believe It Or Not Museum, and Henry B Gonzalez Convention Center, all just a stone's throw away.

Book your stay at AC Hotel by Marriott San Antonio Riverwalk for a memorable experience in San Antonio!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 45 per day.

Location

Guest Reviews

9.2
Based on 627 reviews
Cleanliness: 9.18
Service: 9.99
Location: 9.69
Room Quality: 8.64
Amenities: 9.17
Value for Money: 8.13
Food and Beverage: 9.18
Overall Experience: 9.65
A
Angie family_with_children us
10
Great visit, I would stay again.
Pros:

We arrived early and asked if we could just leave our bags at the front desk or somewhere until check-in and there was actually a room ready that we were able to check in early. Staff was very friendly and the rooms were very clean.

Cons:

We could hear some of the construction on the week days, but it didn't really bother us too much.

2026-01-20 via Nuitee
A
Ana family_with_children us
10
2026-01-19 via Nuitee
F
Francine family_with_children br
6
Pros:

Espaço do quarto e banheiro excelente. Banheiro sem banheira e sem carpete no quarto

Cons:

Limpeza. Inclusive um dos dias tive que solicitar tarde da noite para que trouxessem toalhas e arrumassem as camas. Limpeza do chão não foi realizado nenhum dia.

2026-01-19 via Nuitee
T
Tania couple us
6
Could have been better
Pros:

I like the room decoration, it was modern and minimalist. The bed was comfortable, we ask for more pillows and they bring them to our room, we didn't have much contact with the personnel but at the check in the lady was kind.

Cons:

Our room was supposed to have a city view, instead we have a construction crane right in front our window. The floor plan of the room was L-shaped, which was awkward, as the window overlooked the window of the adjacent room—not a pleasant view. The room was fine, although it could have been cleaner. The shower floor was broken in some parts, that made it look dirty.

2026-01-19 via Nuitee
A
Aeriyl couple us
2
Pros:

no ac & poor bed quality

Cons:

no ac & no parking or breakfast

2026-01-19 via Nuitee
C
Carolina family_with_children us
5
Disappointed
Pros:

Location and maybe the shower

Cons:

Got out of the elevator and it smelled like marijuana. The tv wasn’t working and maintenance had to come up twice in an hour timeframe. I asked for a quiet room and I was put in the corner right above the restaurant and bar and it was extremely loud every night. Front desk told me they couldn’t move me to another room. There was no body soap for us to use and hair found in shower and toilet. Was told they were going to come to our room and never did. Yeah over all I was disappointed with my stay.

2026-01-19 via Nuitee
T
Tayrin solo_traveller us
10
Loved the location, loved my stay, and will be back again to the AC Hotel.
Pros:

I didn't get to enjoy the breakfast, but they did have croissants and bananas for purchase and I grabbed those as they were conveniently located for sale by the front desk.

Cons:

Nothing to complain about. Staff was helpful and very welcoming.

2026-01-19 via Nuitee
T
Tyress couple us
10
2026-01-19 via Nuitee
A
Ann couple se
9
Toppenhotell med bästa läget.
Pros:

Läget är fantastiskt, med 50 meter till the Riverwalk. Bra gym och trevlig personal. Rummet var toppen.

Cons:

Saknade en pool.

2026-01-19 via Nuitee
S
Shalyssa couple us
1
Skip this hotel! It’s not worth the hassle I promise
Cons:

Valet was a complete nightmare. You’re paying over $50 a night and having to wait over an hour for your car. Staff could care less if you have reservations or anything that requires you to be somewhere at a specific time. You get absolutely nothing for the inconvenience. Also, tons of construction is going on so there will not be any peaceful sleeping (I stayed on the top floor) and still didn’t get any peace

2026-01-19 via Nuitee
C
Cerena family_with_children us
10
2026-01-19 via Nuitee
D
Danielle family_with_children us
7
Booking.com did not pay for the room prior to the check in and when I was asked for my card for incidentals I was charge
Pros:

I loved how everything was updated, classy, and clean.

Cons:

The breakfast was too small for $19 a person.

2026-01-15 via Nuitee
S
Sean couple gb
10
Love the hotel staff all friendly no faults from us
Pros:

Location

Cons:

Nothing

2026-01-05 via Nuitee
K
Khushbu family_with_children us
3
Don’t pay extra for riverview as the staff said they no longer have riverview.
Pros:

Location was good and 5 mins walk to River walk.
Room size was pretty decent.
Room’s and bathrooms were clean.

Cons:

1. Elevators didn’t work.
2. I booked a river view room paying extra money and got a parking view room. Front desk said you will get a corner view of river after seeing his room maps while checking in. So he didn’t knew how to read the map. I called the front desk and they said sorry we don’t have any river view rooms at this property as we got surrounded by buildings everywhere and we can’t change your room as we are full.

2026-01-02 via Nuitee
C
CharlieM480 Family Rollingwood, Texas
10
The best hotel in downtown San Antonio
Pros:

Christopher and Christian both provided amazing service. Rooms were spotless. Excellent housekeeping! Rooftop bar is gorgeous with excellent service, and even better views of the riverwalk!

2025-12-30 via Tripadvisor
D
DANIEL solo_traveller mx
9
2025-12-30 via Nuitee
W
W2945BNlouisv Family Houston, Texas
10
Weekend get away
Pros:

Dustin did an excellent job making my wife and I feel very welcome. Being an ambassador Dustin thanked me for my loyalty to Marriott Hotels.

2025-12-27 via Tripadvisor
K
Karely couple us
10
2025-12-27 via Nuitee
D
deborahwX5867FH Couples
10
Great
Pros:

Michelle at the bar was great! Friendly and made a great mocktail. Definitely recommend. And the background was great for pictures

2025-12-23 via Tripadvisor
9
961shirlyp Family
10
Dustin is awesome!
Pros:

Dustin was extremely helpful and resourceful. Friendly service with a smile! Definitely appreciated his help checking-in.

2025-12-22 via Tripadvisor