B&B HOTEL St Gallen

Hotels
B&B Hotels
8.2 (4264 reviews)
Heiligkreuzstrasse, 1 , St. Gallen , ch

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good service
Comfortable bed
Good breakfast
Cons:
Poor cleanliness
Inconvenient location

Categories

Cleanliness
7.66
Some reviews mentioned dirty rooms and poor cleanliness.
Service
9.13
Reception staff were friendly and helpful, indicating above-average service.
Location
7.67
Some guests found the location to be inconvenient and distant from attractions.
Room Quality
8.12
Rooms were generally comfortable with good mattresses and enough space.
Amenities
8.15
Basic amenities available; some mentioned the absence of a mirror.
Value for Money
8.61
Overall good value for the price with a decent breakfast.
Food and Beverage
8.16
Breakfast received positive comments but some felt it was not varied enough.
Overall Experience
8.13
General satisfaction with some noted areas of improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:18

Property Description

Convenient Location

Located in St. Gallen, B&B HOTEL St Gallen is just a stone's throw away from Olma Messen St. Gallen, making it a perfect choice for travelers looking to explore the city center. With private parking available on site, guests can easily come and go as they please.

Comfortable Accommodation

The hotel offers non-smoking rooms equipped with modern amenities, including free WiFi and TV. Guests can also unwind in the shared lounge or grab a drink at the on-site bar, ensuring a relaxing stay.

Delicious Dining Options

Start your day right with a buffet or continental breakfast at B&B HOTEL St Gallen. For those looking to stay active, cycling opportunities abound in the surrounding area, allowing guests to experience the city's charm firsthand.

Ready to experience the convenience and comfort of B&B HOTEL St Gallen? Book your stay now for a memorable trip!

Important information:

When booking 8 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 4264 reviews
Cleanliness: 7.66
Service: 9.13
Location: 7.67
Room Quality: 8.12
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 8.16
Overall Experience: 8.13
A
Ali Aliu solo_traveller ch
8
2026-05-09 via Nuitee
P
Patrick solo_traveller ch
7
2026-05-09 via Nuitee
L
Lena solo_traveller de
5
2026-05-09 via Nuitee
D
Dacian extended_group de
8
2026-05-09 via Nuitee
I
Ian solo_traveller se
10
2026-05-08 via Nuitee
N
Natalie solo_traveller de
7
2026-05-08 via Nuitee
J
Jürgen solo_traveller de
8
2026-05-07 via Nuitee
M
Milan solo_traveller cz
10
Pros:

Moc příjemný personál na recepci, ochotný pomocí, komunikativní.

Cons:

S ničím jsem nebyl nespokojen, vse bylo vytecne!

2026-05-07 via Nuitee
M
Marc solo_traveller ch
7
Besser nicht spät einchecken…
Pros:

Preis-Leistungs-Verhältnis

Cons:

Check-In abends um 23:30 h nur noch mit Mühe möglich: Türe war verschlossen und musste via Supportanruf ferngesteuert entriegelt werden. Die Rezeptionistin sagte, der Check-In sei nicht mehr möglich, da der Computer schon heruntergefahren sei. Dies notabene, obwohl man gemäss Hotelangaben bis um Mitternacht einchecken kann und obwohl ich ein Zimmer gebucht und bezahlt hatte. Man kann doch, wenn Gäste noch nicht eingetroffen sind, nicht einfach den Computer herunterfahren und den Laden dicht machen! Im Minimum müsste man die Zimmerschlüssel für die noch eintreffenden Gäste bereitlegen. Einem weiteren Gast erging es gleich wie mir. Er scherzte schon, dsss ich sonst, wenn wenigstens er noch einchecken könne, ich aber nicht mehr, auch in seinem Bett schlafen könne…

2026-05-07 via Nuitee
P
Patrick solo_traveller ch
5
2026-05-07 via Nuitee
S
Stefan solo_traveller ch
9
2026-05-06 via Nuitee
K
Katrin couple de
7
Ruhige Lage, unweit der S-Bahn, Zimmer gut ausgestattet
Pros:

Ruhige Lage, das Stadtzentrum ist gut erreichbar

2026-05-06 via Nuitee
K
Konstantina couple gr
10
2026-05-05 via Nuitee
T
Tobias solo_traveller ch
6
Cons:

Das die Reinigungskraft am morgen einfach ins Zimmer gekommen ist ohne zu klopfen war eine frechheit!!!

2026-05-05 via Nuitee
K
Karl solo_traveller us
8
2026-05-05 via Nuitee
S
Sara couple de
10
Erholsam und freundlich sowie sauber. Wir bedanken uns sehr.
Pros:

Freundliche Personal, super hundefreundlich, schönes Frühstück, einfache Handhabung des Zugangs, schön ruhig. Süßer Empfangshund! 🥰

2026-05-04 via Nuitee
M
Moni solo_traveller ch
10
Pros:

Tutto, comodissima posizione, b&b pulitissimo, personale cordiale. Quando ci troviamo a San Gallo ci fermiamo sempre qui a dormire.

2026-05-04 via Nuitee
S
Sarina solo_traveller ch
10
2026-05-04 via Nuitee
Віталій Литвин solo_traveller ua
9
2026-05-03 via Nuitee
H
H.SEDAT extended_group tr
10
Otelden de çalışanlardan da çok memnun kaldık.
Pros:

Bizi Matina hanım karşıladı. Hızla işlemlerimizi tamamladı bitmek bilmeyen sorularımıza tüm güleryüzü, samimiyeti ve güler yüzü ile cevaplar verdi. Öncelikle kendisine minnettarız. Otel de çok rahat ettik odalarımız geniş ferah ve tertemizdi.

2026-05-03 via Nuitee