Sonder The Witherspoon

Hotels
•
Sonder
9.2 (1670 reviews)
130 South Juniper Street , Philadelphia , us
+16173000956
reservations@sonder.com

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Good location
Spacious rooms
Friendly staff
Convenient self-check-in
Cons:
Street noise
Room readiness delays
Lack of blackout blinds
Noisy air conditioning

Categories

Cleanliness
7.9
Guests appreciated the cleanliness overall, but some mentioned issues with stains and odors in certain areas.
Service
8.3
Service was generally perceived as good, with positive remarks about check-in procedures and luggage storage. Some guests experienced delays in room readiness.
Location
8.5
The central location was well-liked by guests, offering convenience for sightseeing and easy access to public transportation. However, street noise was noted as a drawback.
Room Quality
7.6
Guests found the rooms spacious and well-equipped, highlighted by features such as a full kitchen and laundry facilities. Some concerns were raised about noisy air conditioning and lack of blackout blinds.
Amenities
7.8
While guests appreciated the provided amenities like toiletries, towels, and Wi-Fi, some commented on the lack of blackout blinds and the noise levels in certain areas.
Value for Money
7.2
Mixed reviews were given regarding the value for money, with some guests mentioning the high cost of breakfast and limited parking as drawbacks.
Food and Beverage
7.3
The breakfast and dining options received positive feedback, although some guests suggested improvements in terms of variety.
Overall Experience
7.8
Most guests had a positive overall experience, praising the location, cleanliness, and friendly staff. However, concerns about certain room amenities and noise levels were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 17:40

Property Description

Luxurious Accommodation in the Heart of Philadelphia

Modern Amenities: Enjoy free WiFi, a fully equipped kitchen with a dishwasher, oven, and microwave in each unit. Additional conveniences include a toaster, fridge, stovetop, coffee machine, and kettle.

Comfortable Living: Each air-conditioned unit boasts a wardrobe, flat-screen TV, and a private bathroom with complimentary bed linen and towels. Guests can also make use of provided kitchenware during their stay.

Prime Location: Situated just steps away from Philadelphia's center, Sonder The Witherspoon offers easy access to popular attractions like Liberty Bell, Mutter Museum, and National Liberty Museum. Book now for a memorable stay in the city.

Important information:

Please inform Sonder The Witherspoon in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property will not accommodate hen, stag or similar parties.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
A damage deposit of USD 400 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.


After confirmation, Sonder will reach out to guests through a secure link to gather some information regarding their stay. Sonder may require the guest to provide a photo of their government issued photo ID. Guests will receive check in details from property management three days prior to arrival. Please note, the layout, furniture, and decor of your space may vary from these photos. This is a central location that is prone to noise from nearby construction and nightclubs. There is no cable. License Number: License 914719.License Number: 914718.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.2
Based on 1670 reviews
Cleanliness: 7.9
Service: 8.3
Location: 8.5
Room Quality: 7.6
Amenities: 7.8
Value for Money: 7.2
Food and Beverage: 7.3
Overall Experience: 7.8
C
crb959 • Business
2
Anyone could take reservations... It's the holding of the reservation you don't know how to do
Pros:

At first it seemed like a great deal. However, upon arrival I was told that they had cancelled my room due to an overbooking. The email cancellation was received only 2 hours prior to check-in. I had to book a more expensive holiday inn miles away from my needed location and the only compensation received (not yet received) was $100 of Bonvoy points. Not worth the struggle.

2025-11-05 • via Tripadvisor
L
Liz • family_with_children • nz
6
Great location, but also very noisy, great property if you can look past that!
Pros:

You can't go past the location with this property. Handy to so much that the city has to offer, or a quick walk to the train if you are going further a field. Rooms are spacious, large kitchen. Easy to check in and check out. Discovered the Club room which had a table tennis table and area to hang out which was a bonus. Washer and dryer is excellent for travellers! Valued being able to stock up on coffee everyday and fresh towels etc were available in reception. Staff were friendly, greeted us warmly every day.

Cons:

We've stayed here before and we thought being in a higher level room would cut down on the street noise, this was not the case (we were on level 10) You will need to use ear plugs if this noise bothers you (they are supplied). The noise in this property is the one thing that really lets it down (non street facing rooms may be different?) Great kitchen but not well equipped in terms of serving bowls, cooking trays etc. Lighting was poor in the bedrooms, no central light just lamps.

2025-10-31 • via Nuitee
C
Color • family_with_children • us
10
It was beautiful
Pros:

I like how everything was clean

Cons:

They should of had a tv in the bedroom

2025-10-30 • via Nuitee
C
Cathy • family_with_children • ie
9
2025-10-30 • via Nuitee
B
Bartlomiej • couple • pl
9
Pros:

Lokalizacja blisko centrum. W pełni urządzony apartament. Czysto, łatwe zakwaterowanie nawet po godzinach pracy recepcji, darmowa możliwość zostawienia bagaży po wymeldowaniu.

Cons:

Samo centrum a w okolicy sporo narkomanów i bezdomnych. Nie czuliśmy się niebezpiecznie jednak nie było to przyjemne

2025-10-29 • via Nuitee
P
Paola • family_with_children • us
8
We liked it and my daughter was excited about the white noise machine 😉
Pros:

Apartment is nice and I loved that they have lockers for free for our luggages

Cons:

There was only 1 pot in the kitchen. If we stayed longer, I would have liked a better equipped kitchen.

2025-10-28 • via Nuitee
L
Lucy • solo_traveller • au
9
Pros:

Real good location. Good space in rooms. Washer and dryer in room was clutch. This Sonder has a reception desk, and they were super helpful.

Cons:

Roku in rooms, but would be good to have the option for some non-streaming tv

2025-10-28 • via Nuitee
P
Patricia • couple • nl
8
Mooi, maar gehorig
Pros:

Het appartement zelf was geweldig. Erg ruim en van alle gemakken voorzien. Locatie is ook top, alles binnen handbereik.

Cons:

Er is enkel glas en er zijn drukke straten om de hoek waardoor veel geluidaoverlast.

2025-10-28 • via Nuitee
Y
Yvonne • family_with_children • gb
1
Avoid at all costs. By looking at Trip advisor reviews Sonder appear to do this all the time. Booking should remove them
Pros:

Our booking was cancelled the day before so we didn’t get to stay. Terrible customer service. We ended up having to book another accommodation last minute and ended up paying £500 extra

Cons:

The customer service team at Sonder couldn’t have cared less about the inconvenience. Really unhelpful. Neither the Sonder or Booking team responded ro my emails trying to find out what was happening.

2025-10-28 • via Nuitee
K
Kathleen • extended_group • us
10
Great value for a group in the city. Best to come and go during the day
Pros:

It was very clean and modern. Had everything you might want and very comfortable for 6 people.

Cons:

We got there and night and the block is sketchy. We were a little nervous. Fine during the day and close to everything in walking distance.

2025-10-28 • via Nuitee
P
Pennie • solo_traveller • us
8
Pros:

It was very clean.
Full kitchen, especially washer & dryer.

Cons:

Parking.

2025-10-27 • via Nuitee
N
nelly • family_with_children • fr
9
Pros:

Il était central dans la ville, bien équipé.

Cons:

Les fenêtres n’isolaient pas du tout du bruit de la rue très fort le soir.

2025-10-27 • via Nuitee
S
Sofiia • couple • us
10
2025-10-26 • via Nuitee
P
Philip • couple • gb
10
2025-10-25 • via Nuitee
K
Keri Ka-Yee • couple • gb
7
Convenient, good location, but not as well-appointed as seen in photos.
Pros:

The apart.ent was easy to find and conveniently located near Walnut street and the city centre sights including city hall. It's on a side street (Juniper st) which meant it was largely quiet at night. Bed is comfy.

Cons:

The apartment was not as well appointed as what you see in the photos. Communual corridor was run down.. Some small things didn't really work (e.g., bathroom door was jammed and didn't close completely, wardrobe doors creeky also didn't close, soap dispensers not working properly). The air conditioner was also extremely loud when it was set yo automatically blow out air so you can't sleep with that on. Luckily it wasn't too hot so we just switched the whole thing off.

2025-10-24 • via Nuitee
F
Frank Qu • solo_traveller • gb
7
Pros:

Clean spacious room
No noise at night

Cons:

Check in not flexible had to wait until 4 pm to enter
Location a bit shady, in an alley
Online person sometimes not very helpful

2025-10-24 • via Nuitee
C
Camper34180436479 • Friends getaway
6
mediocre stay at Sonder
Pros:

disapointed with our recent stay at the Sonder Witherspoon in Philly. We stayed in a 2 bed 2 bath apartment. Location was fine, but the unit had only one TV located in the living room, and there was no local television stations available to check weather, local news etc. Guests are required to use their own streaming services to use the TV. Also shower gel provided, but no waschcloths. Service is basically non existent. we were directed to the housekeeping "closet" for towels etc, but alas no washcloths were available in the closet. Booked this as a one off via Marriott, and when I complained to Marriott, they passed it along to Sonder who offered us a $100 credit to Sonder only. Really thought Marriott would stand behind their brand, but alas no.

2025-10-23 • via Tripadvisor
F
fangdis • Business
2
NO customer service whatsoever after cancelling my booking with no notice
Pros:

Strongly recommend avoid this and all Sonders unless you'd like to have your hotel room cancelled the day before you arrive. I had booked a stay at this location more than 2 weeks in advance of a business trip. The day before I was to check in, mere hours before my cross-country flight departed, I received a generic email saying my booking had been cancelled. I then spent an hour on the phone, first with Marriott Bonvoy, then with Sonder directly. The call center agent told me she could not help me, saying that a refund of my original payment "should be enough". When I asked to speak to a manager or supervisor, she said they were not reachable by phone. She told me they have no protocol for these situations. She told me I should respond to the generic reservations@sonder.com email and I would "maybe" get a reply (unsurprisingly, I did not). As one would expect, a last-minute hotel booking cost me much more than my original booking cost, and Sonder has made no good faith effort whatsoever to address this situation. All in all, stick with a regular hotel - the chance of this happening again with no customer service on the other end is not worth it.

2025-10-22 • via Tripadvisor
J
John • solo_traveller • us
10
My one bedroom apartment is great to have food in the refrigerator and a kitchen to reheat it.
Pros:

Great location. I was in a one bedroom apartment. It was really good to have a bedroom door to close against any potential hallway noise.

Cons:

Everything was good

2025-10-22 • via Nuitee
S
Shelly • extended_group • il
9
Pros:

The location is awesome and the rooms are comfortable and clean.

Cons:

The system to identify and receive confirmation for the booking was inconvenient (it's in addition to the one in booking.com). The bed in the room was fine, but the sofa, not great.

2025-10-21 • via Nuitee