Fairmont Chateau Whistler Gold Experience

Excellent staff, beautiful hotel - loved it

If you are considering a stay at the Fairmont Chateau Whistler, let me make your decision easy: book the Fairmont Gold Level. My recent experience was so exceptional that I felt compelled to share it. We were utterly blown away by the service, the exclusive amenities, and the sheer value that this premium offering delivers.

From the moment we arrived, the Gold experience began. We were whisked away to a private, personalized check-in on the Gold Floor, bypassing any lobby queues a small but significant detail that sets the tone for the stay.

The cornerstone of the Gold Level is, without a doubt, the Fairmont Gold Lounge. This wasn't just a place to grab a quick coffee; it was a five-star dining experience throughout the day.

The cost savings from enjoying these daily, top-tier meals more than justified the upgrade, turning it from a splurge into an incredible deal.

What truly elevated our stay above any other hotel experience we’ve ever had was the impeccable service.
The Gold Concierges were proactive, highly intuitive, and executed every request flawlessly.

Thank you

Wonderful hotel. We paid extra for the gold class and it really was worth it. Separate checkin, helpful team to sort anything we needed (including lift passes), great selection of food, snack and drinks all day including breakfast. 10 min walk into the main area, but really easy and nice to be out of the main centre. Definitely recommend and we’ll be back!

Staff and service were great

The experience wasn’t ideal.

Absolutely worth it!

Always fun on the gold. Level

What an amazing experience for our engagement celebration! The checkin and gold team were extraordinary. Roses and cheese plate were just as I’d hoped and Adam in the grill couldn’t have been a better host. Highly recommend.

Fantastic resort for skiing at Whistler blackcomb. The Fairmont Gold experience is a great experience and really enhances my Fairmont stay with good food, ambiance, and a sense of luxury.

The Fairmont at Christmas - so festive and beautiful!! Shout out to Roman at the Nutcracker Lounge and Martin at the Wildflower and Holly at the Chalet! They were all super friendly and their service was excellent! And we are already missing our daily breakfast in the 8th floor lounge (the best cappuccinos and bread puddings).

Great stay! Highly recommend the gold experience. Food was delicious and everyone was so friendly. Will be back soon.

Only thing that was not great is that the gold rooms that were available had no view at all. Just a wall of pine trees outside the window.

The hotel was great and the staff on the gold floor did their very best. We have rarely stayed in such a beautiful room. However....prior to our stay I was assured by email that my dairy intollerance would not be a problem for the kichen in the gold room lounge as there would always be dairy free options "held back" and all I had to do was to make my presence known to staff. I was also told that there were often dairy free options in the main selection anyway. Unfortunately I found this to be misleading and very disappointing. The waiting staff were great at trying to satisfy my needs, but you should know that there wasn't the choice that I was hoping for and that an "alternative / held back" sandwich took 40 minutes to make and a dairy free muffin on a separate occasion that had similarly been held back, had clearly been heated from frozen in the microwave as it was rock hard and inedible. So frustrating as guests of the gold room who had no dietary restrictions had many beautiful treats to look forward to every day. My wife felt too guilty to enjoy what was on offer because of my extremely limited choice an often empty plate

Beautiful resort that has actually improved over the years. Everything you could want.

Our family try to stay at the Gold room atleast once a year due to its convenience. I would say that the quality of the food have gone down compared to before. Not sure if it's worth staying here anymore for the price.

Gold experience is amazing.

Phenomenal experience. Staff friendliness and attention was outstanding

Service was great

You get treated with the upmost class and respect. My wife and I love coming here. We will continue to come back

It is an amazing Hotel, with great service, staff and location. if you are looking a prime place to stay, this is the place.

Our Fairmount Gold experience was amazing!